The ideal candidate is someone who:

• Operates with the highest levels of integrity.
• Thinks big and takes on big challenges.
• Has a continuous thirst for knowledge and is a perpetual learner.
• Strives to make themselves and everyone around them better.
• Has a passion for technology.

Job Requirements:

• Provide remote support and resolution for complex technical issues.
• Install, configure, administer, and monitor systems.
• Implement pro-active monitoring for better availability and performance.
• Identify and act quickly on opportunities to enhance customer experience.
• Strong customer-centric mindset and ability to build and maintain strong, collaborative, and effective relationships internally and externally.
• Assuring effective communication to stakeholders in the event of a service disruption, degradation, or outage to make sure that they receive the latest updates while operations teams work to restore full service.
• Continuously improve your skills, product expertise, and knowledge on related technical topics.
• Stay current with system information, changes and updates.
• Ensure that our applications and infrastructure are designed and implemented to the highest security standards thus maintaining and enhancing customer trust.

1. Perform marketing analysis
2. Develop and assess the value of data collection methods
3. Present marketing data analysis and make valuable recommendations
4. Prepare weekly, monthly, yearly, and ad-hoc reports
5. Tracks and forecasts trends related to push/pull marketing

• Install and setup laptop with Windows operating system
• Configure computer hardware, software, and IT office devices (printers, CCTV, etc.)
• Replacing laptop and computer hardware (HDD/SSD, RAM, Keyboard, etc.)
• Diagnosing and troubleshooting issues on laptops and computers
• Updating database of laptop devices

• Technical problem diagnosis and analysis

• Performing performance optimization

• Working closely with product team to handle a bug issue release

• Researching or Debugging technical issues

• Writing reports regarding product problems

• Reviewing product change requests

• Monitoring daily issues and giving solutions to clients

• Analyzing daily issues and recommending improvement

• Maintaining daily issue update from team members

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly motivated and skilled Lead Data Analyst - Finance to join our dynamic team at Funding Societies. As a lead data analyst, you will be part of a fun team which will be working to support all business functions with finance focus in Funding Societies. In short, the function of a data analyst is to understand the needs of the business and use data to derive a solution that you will then present, implement, and track and add value to the company and its performance. In addition to having a knack for problem-solving, it is crucial that you are willing to learn, understand, and hear the needs of our people.  We solve challenging problems. As long as you are adding value to the business, you are your own boss. You’ll get loads of support from your friendly, talented and motivated colleagues

What will you do:

• Lead, mentor & enable team members to drive a high performance team
• Ensure the timeliness and accuracy of Finance data analysts work for key projects such as finance audit, finance closing, regulatory & BAU reporting
• Pioneer and develop financial analysis capabilities within the data team, and perform some hands on analyses yourself to drive insights from multiple data sources
• Collaborate with regional Finance and various business teams, plan roadmap & quarterly OKR, drive projects and propose solutions and strategies to business challenges
• Establish best practices in coding & analytics solutions 
• Contribute to driving overall team process improvements through new frameworks, processes, and execution excellence 

What we are looking for:

Must-haves

• Qualifications Bachelor in finance and/or quantitative related disciplines or equivalent. 3-7 years of experience
• Good stakeholder management ability 
• Ability to be hands on and mentor team members problem solve 
• Prioritization skills
• Experience leading and managing team performance for at least 1 year
• Strong logical reasoning and analytical mind, with can-do attitude
• Independent learner who enjoys solving challenges (Google is your best friend)
• Outstanding communication and teamwork skills, with cross-departmental and cross-team projects experience, independently promoting project execution
• SQL, Python, visualization tools such as Tableau/Qlik experience required
• English is required

Good to have:

• Experience working in FinTech or financial industries highly preferred
• Experience in working on performance management, cost allocation, financial statement analysis, building financial model with basic accounting understanding is preferred
• Experience with agile methodology
• Understanding of ELT workflow

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

About the role

As an Admin support, you will have the opportunity to participate in important projects, create and implement strategies to enhance the adoption of new digital products for Amartha's partners across all operational areas. You will collaborate with the Field Operations team & Head Office to achieve set targets.

Responsibilities

● Performing a verification check on the submission of specimens from Point.

● Submitting specimen signing requests to the COO

● Sending specimens that have been signed by the COO to Point.

● Providing solutions for issues related to the opening of new accounts or updating specimens

faced by Point.

● Monthly recap of specimen submissions and resolutions for new account openings and

specimen changes.

The qualifications that you must have

● Open for Fresh Graduate (D3-S1)

● Have good communication skill to collaborate with cross division and field team

● Proficiency in Microsoft Office

● Comfortable working in a complex and face-paced environment

About the team

A flexible lending business support team with members scattered across multiple regions, focuses

on supporting various aspects of Amartha's business (performance disbursement, new product

features, expansion to new points, petty cash) with the goal of achieving set targets. Enthusiastic

about new ideas, they execute with an 'Above & Beyond' approach. If the initial approach doesn't

succeed, they embrace a fresh spirit to explore alternative ideas

As a Junior Video Support, you will be responsible for a portfolio of artists and labels regarding all video distribution aspects. Thanks to a perfect understanding of Believe products and client’s needs, as in-depth thinking of the music market, you will be able to debug our clients' issues and advice on best practices. You will also be utilizing Rights Management tools in order to maximize revenue for the clients.

Missions:

1/ Account Management:

• Clients daily support

• Clients issue resolution

2/ Rights Management:

• Catalog delivery to YouTube for YTAF
• Maximizing claims for client's catalog
• Manual Claiming requests
• Addressing Rights Issues on The YouTube Platform

3/ Internal Processes:

• Work closely with Video Rights and Distribution teams
• Ad-hoc video delivery tasks
• Ensure the content is being correctly monetized and irregularities free
• Follow established OKRs and work together with Global Head of Video
• Present features, case studies and creative best practices to internal team

About the team

Culture & Engagement team is responsible for building a positive working environment through various engagement programs and initiatives that fosters employee’s satisfaction, productivity, and retention

Job Desc

• Support the development and execution of engagement programs
• Help to plan and organize culture campaigns that promote team-building and social interaction
• Responsible in handling administrative and operational matters related to internal activities
• Build a good connection with employee communities to reinforce 

Requirements

• have minimum 6 months experience in handling events, campaigns, or internal communication
• willing to travel occasionally
• possess can do attitude and growth mindset
• love to build good relation with people
• nice to have exposure in creative assets

About the role

As our next Partnership Investment Analyst, you will support business team to perform service operations to individual lenders. You will also work alongside other analysts as well as other function whom will be focusing on maintaining service quality, SLA resulting to lenders satisfaction leve

Responsibilities

• Gain a deep understanding of individual lender operations requirements
• Identify gap to ideal process and SLA, gather requirements/ support from other functions (product/ engineering/ finance/ etc)
• Generate report, analysis and input for the business process improvement
• Conduct regular data reconciliation with cross related teams
• Strong individual contributor, able to work effectively with cross functional teams

The qualifications that you must have

• At least 1 year of working experience in Operations/ data analysis role
• Attentive to details, meticulous in doing numbers crunching and reporting in timely manner
• Familiar in using management information system tools and able to use BI tools is a plus
• Experience in Banking Back Office/ Fintech operations is a plus 

About the team

Our Partnership Investment operations team consists of 4 people, serving more than 100k lenders to ensure a smooth plotting, transactions, reconciliation process as well as the accuracy to maintain service  quality towards lender.

About the role

Join Amartha as a Senior Business Analyst within our Partnership Lending business unit. As a crucial member of our team, you will play a pivotal role in shaping the future of our productive and consumptive lending products. Your expertise in data analysis and strategic thinking will be instrumental in driving our mission to deliver innovative financial solutions that empower our customers and contribute to our growth.

Responsibilities

• Conducting comprehensive data analysis on our productive and consumptive lending products to gain insights into customer behavior, trends, and business performance
• Recommend solutions to improve business efficiency and product offerings
• Designing and implementing new lending products, including crafting commercials and building robust product models 
• Monitor product performance and lead continuous improvement initiatives
• Accuracy and timeliness of data analysis and reporting
• Development and launch of new lending products that meet or exceed performance targets
• Achievement of project milestones

• A Bachelor’s degree in Math, Engineering, Computer Science of related field from reputable university
• Preferably more than 2 year experience in data analytics or business analysis
• Strong analytical skills with the ability to interpret complex data and translate findings into strategic insights and actionable recommendations
• Experience in financial services (banks, P2Ps, mutifinances, etc), and familiar with product & operations
• Fluency in Bahasa Indonesia and English, both written and spoken

Moladin is looking for a skilled Pricing Analyst to join their team. In this role, you will be responsible for analyzing and interpreting data related to Car Pricing and market trends to help Moladin make informed pricing decisions. With the support of the company's cutting-edge technology and strong partner network, you will contribute to Moladin's mission of simplifying the transaction process and creating a better customer experience for agents, dealers, and customers across Indonesia.

Responsibilities

• Appraisal car condition based on inspection result and determine adjustments financing price to dealers.
• Analyze and compare the financing price to dealers against the price of the units in the market.
• Develop pricing framework to identify the best way to make Deduction.
• Give recommendations on inspection framework to improve Appraisal process.
• Conduct market research and gather data from various sources to analyze trends in the automotive industry, particularly in the used car market.
• Develop and maintain pricing models and tools to support Moladin's sales and marketing teams.
• Monitor and report on the effectiveness of pricing decisions, making recommendations for adjustments as needed.
• Assist with other analytical projects as assigned by the company leadership.

• 3+ years of experience in pricing analyst or related field in used car or car financing industry is a must.
• Prior experience in inspecting cars is highly desirable.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and draw meaningful insights.
• Proficiency in Microsoft Office and Google Worksheet.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams.
• Detail-oriented mindset and ability to manage multiple tasks and deadlines.
• Passion for automotive industry and desire to contribute to the growth and success of Moladin.

Rystad Energy is an independent energy research and business intelligence company in providing data, analytics and consultancy services to clients exposed to the energy industry across the globe. Since its inception in 2004, Rystad Energy- headquartered in Oslo, Norway, has grown significantly to become a leading energy knowledge firm globally. We provide data, analyses, transaction, and strategic advisory services to energy companies, suppliers, traders, banks, investors, and governments globally.

Role

In partnership with the Bandung Institute of Technology (ITB), Rystad Energy is excited to extend a unique opportunity exclusively for current students and 2023 graduates of ITB. We are currently seeking to onboard dynamic and talented E&P Analysts to join our team in Jakarta, Indonesia. Rystad Energy prides itself on a team comprising highly qualified and experienced analysts, consultants, and programmers. Our team is dedicated to enhancing and creating a comprehensive product and service delivery. We leverage our extensive knowledge of both global and local markets, enriched by the diverse perspectives of our international staff members. At Rystad, we are committed to driving innovation and excellence in the energy sector.

Job description

As an E&P Research Analyst at Rystad Energy, you will be engaged in a comprehensive range of responsibilities that are pivotal to our business analysis cycle and client engagements. Your role will encompass:

• Full Cycle Business Analysis: Engage in industry-specific data research, construct high-end analytical models, and work closely with our team members in Jakarta and clients worldwide.
• In-Depth Industry Analysis: Perform detailed analysis of oil and gas assets globally. This includes examining reserves, production, and financial and operational forecasts.
• Valuation Exercises: Conduct bottom-up valuations at both field and portfolio levels.
• Expenditure Analysis and Forecasting: Analyze and forecast capital and operating expenditure trends.
• Project Lifecycle Management: Verify and correct project life cycles, whether in production, under development, or discovery stages. This also involves tracking the portfolio of various companies.
• Comparative Market Analysis: Perform comparative analysis of the company’s NPV against its market capitalization. Also, compare merger and acquisition transactions against a comprehensive transaction database.
• Fiscal Regime Analysis: Analyze the tax regime in relevant business regions and assess its impact on economic forecasts.
• Content Creation and Presentation: Write insightful commentaries and actively participate in webinars to discuss industry trends.
• Client and Team Support: Provide robust support to our clients, consultants, and business development teams.

In this role, you will be instrumental in shaping the analytical foundation that supports our clients' decision-making processes in the energy sector.

Experience & Skills

• Open exclusively to candidates who are either currently enrolled at the Bandung Institute of Technology (ITB) or who graduated in the year 2023. This initiative is part of our commitment to nurturing local talent and expertise
• Possession of a university degree in a data-driven field such as Mathematics, Engineering, Economics, or Finance/Business. A Bachelor's Degree is required, with an MBA or Master's degree considered an additional asset
• Demonstrated solid analytical and problem-solving skills
• Expertise in reservoir and GnG modelling, database design development, Power BI, and Python, will be considered a plus
• Excellent command of both spoken and written English and Bahasa Indonesia, with demonstrable strong writing skills
• Candidates should be self-motivated, proactive, and able to work independently while also being a strong team player
• Proficiency in MS Excel and PowerPoint
• Only applicants with Indonesia working rights will be considered for this role

Why Rystad Energy?

• A global and quickly expanding international business culture
• A diverse, dynamic, and highly skilled working environment
• Attractive compensation and benefits
• Development opportunities in the region and internationally

Application Deadline: 30th January 2024

Contact Stephen Salomo ([email protected]) if you have any questions regarding the position. Please attach all higher education transcripts to your application.

Join us at Rystad Energy and be a part of our journey in shaping the future of energy!

As a Team Leader, you are responsible for ensuring consistency of approach & process across all Customer Support teams.

What you will do:

• Provide strong leadership and guidance to the team
• Motivate, coach, inspire and develop everyone within the team
• Ensure that support cases are prioritised in line with agreed parameters
• Take ownership of customer escalations on a regular basis, striving for timely resolution and performing root cause analysis where required
• Manage the performance and development of everyone within the team. This incorporates 1:1 reviews, supporting personal development plans, ongoing coaching and conducting 6 monthly and annual performance development reviews
• Proactively manage and plan the resolution of all outstanding customer support cases within your area of remit. This includes driving resolution %, whilst also effectively managing aged support cases, with up to date plans to resolve all outstanding cases.
• Effectively plan and review resource availability of the team to ensure adequate resources are available to meet forecast demand. To reassess plans on an ongoing basis and make any necessary adjustments to shrinkage.
• Work with support manager to ensure through induction procedures for new starters.
• As part of the leadership tea, you will be responsible for driving improvements and creating enthusiasm regarding change.
• Foster an environment of continuous improvement and development, measuring success.
• You will need to drive the achievement of SLA’s and KPI’s, including measuring, monitoring, managing, and communicating. You will set SMART objectives to support any key areas of focus.
• To comply with the company’s information  and security requirements and all the company’s business procedures, policies, and ISO/BS standards.