About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to:

• Work in collaborative, value-driven teams and customer-first mindset to build innovative platforms. 

• Use and improve continuous delivery practices to deliver high-quality software that scalable, reusable, reliable, robust and secure 

• Efficiently utilize and improve DevSecOps tools and practices to build and deploy software 

• Analyze and organize raw data. 

• Build data systems and pipelines. 

• Evaluate business needs and objectives 

• Combine raw information from different sources and data types. 

• Explore ways to enhance data quality and reliability. 

• Develop analytical tools and programs. 

• Collaborate with data scientists and architects on several projects. 

• Bachelor’s degree in Computer Science, IT, or related major. 

• Min 2 years of experience as data engineer with strong capabilities in development languages like phyton, SQL or others. 

• Well experienced in build and manage ETL process for data transformation, quality and reliability. 

• Well experience in building data platform based on server cluster such as Hadoop, Spark and Kafka and using any of the major CSPs (AWS, GCP or Azure). 

• Ability to deliver high-quality, well-tested, reusable, secure code and follow INDICO CI/CD pipeline. 

• Strong in technical expertise with various data sources & types. 

• Having Data engineering or Cloud certification is a plus. 

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

Ruang Lingkup Pekerjaan:

• Bekerja onsite dengan penjadwalan shift (L0/L1)
• Bertugas sebagai application support helpdesk dan operator aplikasi (L0)
• Melakukan koordinasi dengan IT engineer lainnya (L0/L1)
• Melakukan monitoring sistem dan troubleshoot (L1)

Your Career

As a Palo Alto Networks Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
• Work closely with product and engineering to debug and correct challenges encountered during POCs
• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
• Create new demo scenarios and use cases
• Discuss complex platform architectures to prospects
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

• Technical problem diagnosis and analysis

• Performing performance optimization

• Working closely with product team to handle a bug issue release

• Researching or Debugging technical issues

• Writing reports regarding product problems

• Reviewing product change requests

• Monitoring daily issues and giving solutions to clients

• Analyzing daily issues and recommending improvement

• Leading and Managing daily issue update from team members

KUALIFIKASI :

- Min Pengalaman Sebagai Agronomist selama satu tahun dan memiliki pengetahuan tentang benih jagung lebih disukai

- Pendidikan minimal D3

- Memiliki Kendaraan motor dan SIM Aktif

- Menguasai Area penempatan di Area Karo

- Maksimal usia 30 tahun

Deskripsi 

- Menjalankan Program-program master demo produk perlindungan tanaman dan atau benih di lapangan sesuai dengan protokol dan jadwal demo

- Mengelola hubungan baik dengan petani cooperator demo dan memastikan terpeliharanya jadwal pemeliharaan, pengamatan, keamanan, plot master demo

- Membuat laporan kemajuan pelaksanaan tugas dan mengelola data pengamatan

- Mendukung dan membantu Market Development Agronomist sebagai Stewardship Area Committee

- Selalu bertindak sesuai standar keselamatan berkendara sesuai dengan yang telah ditetapkan PT Bayer Indonesia Maupun Kepolisian

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

Posisi: School Support Officer

Area: Medan

1. Memelihara hubungan baik dengan sekolah;
2. Membantu sekolah dalam meningkatkan sistem belajar mengajar dengan memanfaatkan Quipper School Premium;
3. Memberikan layanan konsultasi terkait penggunaan Quipper School Premium dengan memanfaatkan ilmu pendidikan (metode belajar, pedagogi) sebagai dasar untuk meningkatkan sistem belajar-mengajar;
4. Menyediakan laporan dan evaluasi penggunaan;
5. Menerima masukan dari guru dan menyampaikannya ke tim terkait; dan
6. Membantu guru dan siswa untuk mengatasi masalah terkait penggunaan Quipper School Premium.

I&C Engineer Responsible for monitoring and supervise I&C works such as preparation works through full installation including erection tests and through pre-commissioning stage and activities.

• Serve customers by telephone, face to face and email
• Maintain the confidentiality customer privacy including complaints or requests from customers
• Provide solutions to customer complaints
• Make a complaint report or customer request
• Establish good communication with customers

The Machine Learning Engineer will be responsible for the following activities:

1. interpret our customers’ needs, and extract value from their data using GCP and its suite of tools
2. be involved in pre-sales activities as well as building upon our customers’ cloud infrastructure, creating analytics in the cloud
3. advocate for Google Cloud Platform and all of its products: Vertex AI, Cloud SQL, BigQuery, etc.
4. understanding the customer's requirements and suggesting a product or service accordingly
5. demonstrating the product and services
6. develop new products or integrations as required
7. undertake such duties and exercise such powers in relation to the Group Companies and its business as the Board shall from time to time assign to or vest in him;
8. in the discharge of such duties and in the exercise of such powers, observe and comply with all resolutions, regulations and directions from time to time made or given by the Company or the Board;
9. unless prevented by ill health or accident, devote so much of his time and attention and ability to the discharge of his duties hereunder;
10. in pursuance of his duties hereunder perform such services for any Group Company and accept such offices in such Group Company as the Board may from time to time reasonably require; and

1. Melakukan peninjauan rutin terhadap semua konten pedagang di backend untuk memastikan materi yang berkualitas tinggi dan akurat.
2. Secara berkala memperbarui dan menjaga informasi pedagang agar mencerminkan data yang akurat dan terkini.
3. Mengidentifikasi dan segera memperbaiki segala ketidaksesuaian, kesalahan, atau inkonsistensi dalam konten pedagang.
4. Memastikan semua konten pedagang sesuai dengan pedoman, regulasi, dan protokol yang ditetapkan oleh GrabFood.
5. Menyiapkan pembaruan dan laporan rutin mengenai kualitas konten dan kemajuan dalam menyelesaikan masalah yang teridentifikasi.

Essential Experience / Criteria:

1. Pengalaman 0-1 tahun di bidang bisnis atau pemasaran terkait.
2. Kemampuan komunikasi yang solid dengan para pemangku kepentingan.
3. Bersedia melakukan perjalanan jika diperlukan.

Desirable Experience / Criteria:

1. Memiliki pemahaman tentang kondisi lokal.
2. Jaringan yang luas.
3. Memiliki semangat tinggi untuk memulai inisiatif sendiri.

1. Melakukan peninjauan rutin terhadap semua konten pedagang di backend untuk memastikan materi yang berkualitas tinggi dan akurat.
2. Secara berkala memperbarui dan menjaga informasi pedagang agar mencerminkan data yang akurat dan terkini.
3. Mengidentifikasi dan segera memperbaiki segala ketidaksesuaian, kesalahan, atau inkonsistensi dalam konten pedagang.
4. Memastikan semua konten pedagang sesuai dengan pedoman, regulasi, dan protokol yang ditetapkan oleh GrabFood.
5. Menyiapkan pembaruan dan laporan rutin mengenai kualitas konten dan kemajuan dalam menyelesaikan masalah yang teridentifikasi.

Sebagai Sales Engineer Heavy Equipment di PT. Kasana Teknindo Gemilang, Anda akan bertanggung jawab untuk mengidentifikasi, mengembangkan, dan memelihara hubungan dengan pelanggan potensial dan yang sudah ada dalam industri alat berat. Anda akan memberikan solusi teknis yang sesuai dengan kebutuhan pelanggan, serta mengelola seluruh proses penjualan mulai dari prospek hingga penutupan transaksi.

Tanggung Jawab Utama:

• Mengidentifikasi peluang pasar dan mengembangkan strategi untuk mencapai target penjualan.
• Menjalin dan memelihara hubungan baik dengan pelanggan untuk memastikan kepuasan dan loyalitas pelanggan.
• Melakukan presentasi produk dan memberikan konsultasi teknis kepada pelanggan.
• Menyusun dan mengajukan penawaran penjualan, negosiasi harga, dan menutup transaksi penjualan.
• Bekerjasama dengan tim teknis untuk memastikan produk yang dijual sesuai dengan kebutuhan pelanggan.
• Memantau perkembangan pasar dan menganalisis tren untuk mengidentifikasi peluang baru.

As a Data & Tech Support. The successful candidate will play a key role in providing comprehensive IT service support, data management, IT asset procurement/expense for Indonesia. This position involves delivering 1st tier helpdesk services, desk support to internal users, troubleshooting IT-related issues, and leveraging IT and Database management.

Responsibilities:

• Helpdesk Support:
  • Provide prompt and effective L1 helpdesk services to internal users using ServiceNow via remote software, phone, email, and chat.
  • Identify, prioritize, and resolve issues related to hardware, software, systems, and network.
• Data Management:
  • Ensure effective data management practices for Indonesia office.
  • Collaborate with relevant teams to address data-related challenges and ensure data integrity.
• Identity and Troubleshooting:
  • Investigate and troubleshoot problems related to IT services, including but not limited to hardware, software, systems, and network issues.
  • Escalate complex problems to higher-level support for further analysis and resolution.
• Collaboration:
  • Work collaboratively with cross-functional teams, including IT, development, and project management, to ensure IT services meet users' needs.
  • Act as a liaison between different departments to streamline communication and problem resolution.
• IT Asset Procurement and Expense Processes:
  • Manage the IT asset procurement and expense processes.
  • Collaborate with vendors to obtain competitive pricing and negotiate favorable terms.
  • Provide input on cost estimates for IT budget, ensuring alignment with organizational goals.

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 2 years of professional experience in writing and editing technical documentation.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to linguistics, communication, journalism or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

Eram Talent is currently seeking a highly skilled and experienced Senior FM Engineer (ELV Services) with luxury experience to join our team. As a Senior FM Engineer, you will be responsible for overseeing and managing various aspects of facility management with a focus on ELV (Extra-Low Voltage) services in luxurious properties. This is a challenging and rewarding opportunity to work with prestigious clients and contribute to the seamless operations and maintenance of high-end facilities.

Responsibilities

• Provide technical expertise and guidance in the area of ELV services, including but not limited to structured cabling, security systems, audiovisual systems, and building management systems
• Plan, implement, and manage preventive maintenance programs for ELV systems to ensure their optimal performance and reliability
• Conduct regular inspections and audits to identify areas for improvement and ensure compliance with industry standards and regulations
• Coordinate with external service providers and vendors for repairs, upgrades, and new installations
• Manage and prioritize work orders, responding to service requests and emergencies in a timely manner
• Collaborate with cross-functional teams to develop and execute strategies for the efficient and cost-effective operation of ELV systems
• Prepare and present reports on the performance and maintenance of ELV systems to senior management and clients
• Stay up-to-date with industry trends, new technologies, and best practices in facility management and ELV services

• Bachelor's degree in Electrical or Electronics Engineering or a related field
• Minimum of 4 years of experience in facility management, with a focus on ELV services
• Proven experience in managing and maintaining ELV systems in luxurious properties
• Strong knowledge of structured cabling, security systems, audiovisual systems, and building management systems
• Excellent troubleshooting and problem-solving skills
• Ability to work effectively in a fast-paced and high-pressure environment
• Excellent communication and interpersonal skills
• Proficiency in facility management software and tools

• Assist F&F team by receiving and handling inquiries from prospect and customers.
• Manage the relationship of existing accounts by proactively anticipating and responding to their needs.
• Maintain and manage quotations and rate validities through the quotation system.
• Ensure a fast response to quotation requests and advise the customer on transport options (operations, contingencies, insurances, customs, routing, review routing provided by MO, carry out quotation, set validity, include terms and conditions) .
• Maintaining buying rates and negotiate with procurement to meet customers’ expectation.
• Follow-up with customers on quotations to ensure feedback and a high success rate.
• Handle rate requests from network and requests from regional.
• Support sales in establishing SOPs as per customer's needs and ensure transfer to customer operation support.
• Act as the bridge to operations and provide feedback for continuous improvement of services. – needs to be reviewed.
• Handle resolution of customer complaints through further investigation with concerned parties – needs to be reviewed.

• Fresh graduate/undergraduate students in marketing/any major from recognized university or relevant qualification.
• Excellent communication & negotiation skills.
• Good interpersonal skills & teamwork.
• Customer Focus, customers interest first and provides impeccable service at all times.
• Motivated self-starter with good organization skills and ability to multi-tasking.
• Good understanding of product knowledge (Logistics, Supply Chain, Freight and Forwarding, Incoterms, etc.)
• Proficient Microsoft Office (Outlook, Excel, Power Point).

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

If you're a professional technical writer/editor, we have an exciting opportunity to use your language skills in a new and innovative way. Instead of thinking that AI will replace you, here you can help shape the future of AI.

We are working on several projects that require excellent English skills and familiarity with coding documentation. Following our style guide and other quality guidelines, you will create and check responses that will form the “voice” of future AI. You will create and edit original, helpful, honest, and harmless responses; fact check existing responses; bring submitted texts up to our standards; and work directly with Team Leads to help provide feedback to writers and other participants to ensure they can regularly produce high-quality work.

• At least 1 year of professional experience in writing and editing technical documentation related to software development.

• An ability to understand technical terminology and basic code samples in a variety of programming languages.
• Familiarity with various rich-text formats, including YAML, CSV, and HTML.
• A degree in a field related to English, technical communication, journalism, computer science, or similar.
• Native level of English.
• Willingness to learn new methods, ability to switch between projects and topics quickly and sometimes work with challenging, complex guidelines.
• A laptop, internet connection, availability, and enthusiasm to take on new challenges.

AI Training will be a fast-growing area in the future. We offer an opportunity to jump onboard, learn with us and create a new skill set for the future.

This is a freelance role; it can be done part time alongside other work, although we do hope that you’ll dive deep with us, join our community, and collaborate and grow alongside us.

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

In this context, you’ll be joining as Senior Google Workspace Engineer and reporting to the Indonesia Tribe Lead for Infrastructure. This role will be responsible for leading and advising on the design, implementation, and optimization of Google Workspace solutions for our clients. The ideal candidate possesses a deep understanding of Google Workspace, excellent communication skills, and a passion for helping clients achieve their productivity and collaboration goals..

The Senior Google Workspace Engineer will be responsible for the following activities: 

• Develop a deep understanding of clients' business needs, goals, and technical environments.

• Conduct thorough assessments of existing Google Workspace setups and identify areas for improvement.

• Design and propose tailored Google Workspace solutions that align with clients' strategic objectives.

• Clearly communicate technical recommendations and implementation plans to clients in a consultative manner.

• Lead the implementation and configuration of Google Workspace services, ensuring seamless integration with existing systems.

• Troubleshoot complex technical issues and provide expert guidance on Google Workspace best practices.

• Stay abreast of the latest Google Workspace updates and features to leverage new functionalities for clients.

• Develop and deliver training programs to empower clients in utilizing Google Workspace effectively.

• Manage Google Workspace projects from inception to completion, ensuring timely delivery and client satisfaction.

• Coordinate with internal teams and external stakeholders to ensure smooth project execution.

• Provide ongoing support and maintenance to clients after project completion.

In this context, you’ll be joining as Security Engineer and reporting to the Indonesia Tribe Lead for Infrastructure. This role will be responsible for designing, building, implementing, and maintaining the security systems and infrastructure that protect an organization's networks, systems, and data.

The Security Engineer will be responsible for the following activities: 

• Develop and implement security architectures, protocols, and procedures to safeguard digital assets.

• Conduct security assessments, vulnerability scans, and penetration testing to identify weaknesses in the organization's security posture.

• Respond to security incidents promptly, investigate their root cause, and implement measures to prevent future occurrences.

• Monitor networks and systems for suspicious activity and potential security breaches.

•  Educate employees about cybersecurity best practices and the importance of maintaining a secure environment.

• Ensure that the organization's security measures comply with relevant industry regulations and standards.

• Facilitate conflict resolution and decision-making effectively.

• Contribute to the continuous improvement of our project management processes and methodologies.

• Handle Product Masterfile and other integration related queries with clients and internal stakeholders
• Coordinate with BI and/or Product team to solve discrepancy on data reconciliation and make sure the data recorded in the system is up to date
• Drive analysis and insight on current products and support market research on targeted client
• Assist in product configuration based on business requirements, analyze changes and making sure the end-to-end results are per expectation
• Perform monthly invoice reconciliation for existing clients and partners
• Compile documentation such as correspondence and legal documentation to ensure projects are tracked properly
• Coordinate with the Claims and CS team to resolve problems/ blockers regarding claims/ queries from clients
• Report to Business Development Managers in providing support for proposal preparation among other key activities
• Liaise with the Business Development Managers in providing support