Total 5 tourism hospitality intership job vacancies in Administrative / Clerical category in Indonesia

AYANA Hospitality is seeking a dynamic and proactive Manager on Duty for our AYANA Komodo property. This role is crucial in ensuring seamless hotel operations and delivering exceptional service to our guests.

Key Responsibilities:

• Manage daily operations and staff performance while ensuring staff compliance with hotel standards.
• Conduct regular inspections of the property, ensuring cleanliness and adherence to safety protocols.
• Assist in resolving guest complaints, ensuring complete satisfaction and timely follow-up.
• Must be knowledgeable of groups in house, VIP's, and current banquet function information.
• Prepare and distribute operational reports while keeping management informed about property status.
• Coordinate with various departments to manage guest arrivals, departures, and special requests efficiently.
• Maintain an understanding of hotel policies and procedures and ensure adherence among staff.
• Oversee emergency preparedness activities and ensure team members are knowledgeable of safety protocols.
• Foster a positive and cooperative working environment to enhance team morale and productivity.

• Minimum 2 years' experience in a similar role within a luxury hotel or resort environment.
• Strong leadership, communication, and interpersonal skills.
• Ability to multitask effectively and remain calm under pressure.
• Proficient in hotel management software (PMS) such as OPERA.
• Strong knowledge of hotel operations and management best practices.
• Fluency in English; additional languages are a plus.
• Relevant qualifications in hospitality management or related fields are preferred.

• Positive Working
• Great Environment
• Supportive Team Work

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Keep track of monthly, quarterly, and yearly goals
• Work with management to assess and improve processes and policies
• Uphold and enforce company policies
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

• Only for Indonesian Citizen
• Minimum 2 years' experience in a similar position in a large luxury resort or hospitality industry
• Hands-on experience with Hotel Management Software (PMS); OPERA
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

AYANA MidPlaza, JAKARTA is seeking a skilled and highly organized Executive Secretary to cover a maternity leave for a temporary assignment (6month contract).

This is an excellent opportunity for an experienced Executive Secretary to join our team and support our executive management during this period.

• Minimum of 3 years' prior experience working as an Executive Secretary (Hospitality Industry will be advantage)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with integrity.
• Highly detail-oriented and able to multi-task effectively.
• Strong problem-solving and decision-making abilities.
• Fluent in both written and spoken English.
• Availability to work full-time for the duration of the maternity leave period.
• Able to join ASAP

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist with the coordination of meetings and events within the Food & Beverage department
• Assist with the preparation of reports, presentations, and other documentation
• Assist with the coordination of events and special promotions within the Food & Beverage department
• Assist with inventory management and procurement process
• Organize and maintain files and documents
• Handle administrative requests and queries from the team
• Coordinate with suppliers and vendors to ensure timely delivery of goods
• Handle incoming and outgoing correspondence

• Only for Indonesian Citizen
• Minimum of 1 years' experience in the same or related position in a large luxury resort or hospitality industry
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)
• Excellent time management skills and the ability to prioritize work
• Attention to detail with accuracy, multitasking, and problem solving skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in F&B Division, Hospitality, or other relevant fields. Bachelor's degree is desirable