Total 1 job vacancies by AccorHotel

OVERVIEW OF DUTIES

To handle all administration and ensure the smooth running of the department under the supervision of the Director of Sales.

MAIN RESPONSIBILITIES

Customer relations

• Ensures that team organization remains flexible and ready to meet customer needs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.

Professional Techniques / Production

• The Sales Administration performs its duties within the framework defined by the chain and hotel norms and international regulations specified by the Director of Sales.
• Assist the Sales Executive and Manager in organizing the filing system of the Division / Department / Section.
• Ensure that stationery item stock is accounted for and well maintained.
• Organize the recording system for all incoming and outgoing correspondence and incoming telephone calls.
• Handle all typing work required. Take minutes of meetings.
• Assist in the dispatch and collection of correspondence in the hotel.
• Ensure the cleanliness of the office.
• Handle all incoming telephone calls and take messages.
• Prepare and send out facsimile messages.
• Assist in the packing of materials when required. e.g. hotel brochures, sales kits, giveaways etc.
• Is familiar with the operation and application of the hotel's computer, typewriter, personal computer (operating the required programs), facsimile and office telephone switchboard system, and all necessary computer software programs.
• Able to welcome all guests at the hotel/department upon arrival and provide basic information as and when required.
• Keeps well-informed about the product (lodging, catering, and other facilities)

Team management and cross-departmental responsibilities

• Works in collaboration with the other departments