Total 54 Engineering job vacancies in pagesangan jambangan kota surabaya jawa timur indonesia

1. Application Design :

1.1. Understand customer’s application  Technical cooperation and negotiations with customer 

1.2. Products knowledge (BEARING)  Technical cooperation and negotiations with customer

1.3. Understand about DRAWING  Technical cooperation and negotiations with customer

2. Responding to prepare mass production :

> Understand PPAP and quality documents (QCPC, CpCpk, etc)  

> Prepare quality documents from each factory 

> Answer to customer and discussion 

> Explain the customer feedback to each factory 

3. Responding to process change :

> Understand process change flow and quality documents (QCPC, CpCpk, etc) 

4. Responding to support customer audit

5. Responding to customer claim 

6. Administration work about engineering 

6.1. Understand the environmentally hazardous substances survey 

6.2. Understand the conflict mineral survey 

6.3. Management of customer specifications (Environment, Technical, Quality) 

6.4. Management of customer claim 

Jobdesc :

1. Develop new project (Design/modify new jig & fixture using design software. Setting up parameter of machine also debugging CNC program.

2. Schedule preparation, controlling & following up new project start from setting up of machine until Trials, HVPT and Masspro. 

3. Controls Engineering document [FMEA, QCPC, Control Plan, SOP, Work Instruction, & Manual Book Working procedure]. 

4. Reporting result and project update to Manager.

• Mendukung Pengiriman Nirkabel Proyek  
• Mendukung Integrasi Situs baru.
• Mendukung Izin Alarm Peralatan.
• Mendukung KPI dan Pemantauan Jaringan.
• Mendukung komisioning BSC/RNC.
• Mendukung Penerimaan Elemen Jaringan.

• Bertanggung jawab dalam mengumpulkan user requirement, mengeluarkan dokumen business requirements, dan membantu proses sign-off pengguna.
• Merumuskan desain solusi, mengembangkan aplikasi sesuai dengan kebutuhan pengguna bisnis, melakukan pengetesan fungsi aplikasi, serta menjalankan UAT.
• Mengelola aplikasi, mengoperasikan fitur, serta melakukan pengembangan dan maintenance fungsi aplikasi.
• Merancang dan membangun aplikasi untuk platform Web dan Android, serta memastikan kinerja dan kualitas dari aplikasi yang ada.
• Berkolaborasi dengan tim lintas fungsi untuk menentukan dan merancang aplikasi serta melaksanakan pemeriksaan terhadap fungsionalitas aplikasi.
• Mengintegrasikan aplikasi dengan alat backend seperti cloud, API, dan push notifications.
• Menggunakan alat enkripsi untuk menjaga konten dan dan mampu melakukan pengembangan dengan menggunakan pemrograman PHP, C & Java

• Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.
• Helps in preventive maintenance planning and gives practical advised.
• Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.

Sesuai dengan Job Deskripsi Pekerjaan

Sebagai Sales Engineer yang akan bekerja di Kawan Lama Group di bawah PT. Kawan Lama Solusi di Kota Banyuwangi, Anda akan menggabungkan pengetahuan teknis dengan keterampilan penjualan. Tidak hanya memenuhi target penjualan, akan membantu customer (perusahaan, lembaga atau institusi) untuk mendapatkan solusi teknis dari produk-produk teknik yang dimiliki Kawan Lama Group.

• Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.
• Helps in preventive maintenance planning and gives practical advised.
• Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu)
• Memastikan hasil pekerjaan dari tim sesuai dengan standar dan aman untuk digunakan
• Memantau perbaikan mesin-mesin di bidang mekanik
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik
• Memastikan pemasangan mesin/peralatan dan fasilitas baru di bidang mekanik berjalan dengan baik
• Memastikan pemeliharaan mesin dan fasilitas pabrik di bidang mekanik terlaksana sesuai jadwal
• Memonitor perbaikan/pemasangan terhadap mesin dan fasilitas pabrik.

• Membuat laporan harian sesuai dengan jadwal rutin yang dikeluarkan oleh pengawas dan manajer pemeliharaan

•  Melakukan pemeriksaan mesin dan mengisi daftar periksa

• Melakukan pemeliharaan mesin mekanis dengan pemeriksaan berkelanjutan sesuai dengan jadwal yang dikeluarkan

•   Melakukan perbaikan untuk kerusakan yang dapat dilakukan secara langsung

•  Memberikan informasi dan laporan langsung kepada pengawas tentang kerusakan yang tidak dapat ditangani segera

• Berkoordinasi dengan departemen terkait saat menangani pemeriksaan/kerusakan mesin

•  Memastikan proses pemeliharaan berjalan sesuai dengan prosedur operasional standar (SOP)

•  Melaporkan masalah apapun dalam proses pemeliharaan kepada pengawas

•  Memastikan lingkungan kerja selalu bersih

•  Menerapkan prosedur kesehatan, keselamatan, dan lingkungan dalam unit kerja

•  Bekerja dengan aman sesuai dengan prosedur kerja

• Mengambil tindakan korektif ketika menemukan kondisi tidak aman atau tindakan tidak aman dan melaporkannya kepada atasan

• Membuat laporan harian sesuai dengan jadwal rutin yang dikeluarkan oleh pengawas dan manajer pemeliharaan
• Melakukan pemeriksaan mesin dan mengisi daftar periksa
• Melakukan pemeliharaan mesin mekanis dengan pemeriksaan berkelanjutan sesuai dengan jadwal yang dikeluarkan
• Melakukan perbaikan untuk kerusakan yang dapat dilakukan secara langsung
• Memberikan informasi dan laporan langsung kepada pengawas tentang kerusakan yang tidak dapat ditangani segera
• Berkoordinasi dengan departemen terkait saat menangani pemeriksaan/kerusakan mesin
• Memastikan proses pemeliharaan berjalan sesuai dengan prosedur operasional standar (SOP)
• Melaporkan masalah apapun dalam proses pemeliharaan kepada pengawas
• Memastikan lingkungan kerja selalu bersih
• Menerapkan prosedur kesehatan, keselamatan, dan lingkungan dalam unit kerja
• Bekerja dengan aman sesuai dengan prosedur kerja
• Mengambil tindakan korektif ketika menemukan kondisi tidak aman atau tindakan tidak aman dan melaporkannya kepada atasan

• Melakukan Preventive, Predictive, dan Corrective peralatan Instrument dan Automation di Finishing Area
• Mampu melakukan modifikasi program PLC
• Melakukan Trouble shooting peralatan Instrumentasi seperti Pneumatic, Hydraulic dan Electronical devices.

• Plan and organize all process activities in the Engineering Department, including Boiler, Intake and Water Treatment.
• Focus on management of engineering process.
• Improve TPM (total preventive maintenance)
• Manage research, feasibility studies, and cost breakdown related with engineering departement.
• Direct the daily activities of the engineering staff
• Continually examine all new materials, processes, procedures, and technology in the engineering field.
• Budget and effectively control expenses of Engineering Department.

1. Lead the development and enhancement of our IoT systems for advanced fleet management.
2. Collaborate with cross-functional teams to comprehend system requirements and functionalities.
3. Design and prototype IoT devices, focusing on sensor integration and communication modules.
4. Analyze and filter data sets to provide insights that drive system improvements.
5. Ensure superior performance, quality, and responsiveness of IoT devices.
6. Troubleshoot hardware and software issues, and identify and implement process improvements to mitigate recurring issues.
7. Knowledge in power management is a plus.

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

I&C Engineer Responsible for monitoring and supervise I&C works such as preparation works through full installation including erection tests and through pre-commissioning stage and activities.

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

Key Responsibilities:

1. Wireless Network Design:

- Design and architect advanced wireless networks for various environments, including office spaces, industrial sites, and public areas.

- Conduct site surveys and predictive modeling to ensure optimal wireless coverage and performance.

2. Implementation and Configuration:

- Lead the deployment and configuration of wireless network equipment, including access points, controllers, and related infrastructure.

- Develop and implement wireless security policies to protect network integrity and user data.

3. Performance Optimization:

- Monitor and analyze wireless network performance using advanced diagnostic tools.

- Troubleshoot and resolve complex wireless connectivity issues to maintain high network availability and reliability.

- Optimize network configurations to enhance user experience and application performance.

4. Documentation and Reporting:

- Maintain detailed documentation of network designs, configurations, and changes.

- Generate comprehensive reports on network performance, security incidents, and improvement initiatives.

5. Technical Leadership and Mentoring:

- Provide technical guidance and mentorship to junior network engineers.

- Conduct training sessions and workshops on wireless networking best practices and emerging technologies.

6. Project Management:

- Lead wireless network projects from planning through execution and post-implementation support.

- Coordinate with cross-functional teams to ensure seamless integration of wireless solutions with other IT infrastructure.

7. Vendor and Stakeholder Engagement:

- Collaborate with vendors to evaluate and integrate new wireless technologies.

- Communicate effectively with internal stakeholders to understand business requirements and align wireless network strategies accordingly.

Requirements

- Certification: CWNE® (Certified Wireless Network Expert) certification is mandatory.

- Education: Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degrees are a plus.

- Experience: Minimum of [X] years of experience in wireless networking, with a proven track record of designing and managing large-scale wireless networks.

- Technical Skills:

- In-depth knowledge of wireless networking standards (IEEE 802.11).

- Proficiency in wireless security protocols (WPA2, WPA3) and authentication methods (RADIUS, 802.1X).

- Experience with wireless network management tools and platforms (e.g., Ekahau, AirMagnet, Cisco Prime).

- Strong understanding of RF principles, spectrum analysis, and interference mitigation techniques.

- Soft Skills:

- Excellent problem-solving and analytical abilities.

- Strong communication and interpersonal skills.

- Ability to work independently and as part of a team.

- Strong project management and organizational skills.

1. Bachelor's degree in Computer Science, Information Technology, or a related field.

2. Minimum of 3 years of experience as a Network Engineer or in a similar role.

3. Strong knowledge of network protocols, routing, switching, and network security.

4. Experience with network monitoring tools and techniques.

5. Familiarity with network hardware and software, including routers, switches, firewalls, and load balancers.

6. Knowledge of network design principles and best practices.

7. Excellent problem-solving and troubleshooting skills.

8. Strong communication and collaboration skills.

9. Certifications such as CCNA, CCNP, or equivalent are preferred.

Working Conditions:

1. This role may involve occasional travel to client sites or data centers.

2. Flexible working hours may be required to accommodate project deadlines or network maintenance activities.

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu),
• Memastikan hasil pekerjaan dari tim sesuai dengan standar dan aman untuk digunakan,
• Memantau perbaikan mesin-mesin di bidang mekanik,
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance,
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik,
• Memastikan pemasangan mesin/peralatan dan fasilitas baru di bidang mekanik berjalan dengan baik,
• Memastikan pemeliharaan mesin dan fasilitas pabrik di bidang mekanik terlaksana sesuai jadwal,
• Menyediakan suku cadang/bahan baku dan peralatan kerja teknik,
• Memonitor perbaikan/pemasangan terhadap mesin dan fasilitas pabrik.

Tanggung Jawab :

1. Menyusun target jangka pendek departemen dengan memperhitungkan factor internal dan eksternal serta inisiatif divisi untuk memastikan target yang ditetapkan selaras dengan yang ditetapkan perusahaan.
2. Membuat prioritas perencanaan tahunan yang meliputi inisiatif program kerja dan anggaran keuangan untuk mencapai target yang telah disusun.
3. Menyusun dan mengusulkan KPI yang tepat dan efektif kepada atasan untuk mendukung pencapaian target departemen.
4. Mengarahkan, mengatur dan memonitor schedule perawatan dan perbaikan peralatan dan fasilitas yang ada di Store dan DC agar terlaksana sesuai standar waktu, standar proses, kebutuhan dan anggaran yang telah ditetapkan.
5. Mengelola kegiatan Pra Testcom, Testcom dan serah terima New Store/Renov agar seluruh kegiatan berjalan sesuai dengan rencana.
6. Mengelola kegiatan bongkaran Store agar kegiatan operasional berjalan sesuai jadwal.
7. Mengarahkan memonitor dan menerapkan standar kerja dan kesiplinan tim sesuai dengan ketentuan perusahaan yang berlaku agar kegiatan operasional berjalan dengan lancar.
8. Membuat laporan pertanggung jawaban anggaran untuk dapat di evaluasi.
9. Membuat laporan setiap kuartal ke atasan untuk memberikan gambaran mengenai progress pekerjaan.
10. Menjalin sinergi dan hubungan baik dengan lintas departemen untuk mendukung aktivitas departemen.
11. Memberikan arahan dan memastikan program pengembangan tim berjalan untuk meningkatkan kompetensi yang dimiliki.

1. Min S1 Jurusan Teknik Elektro.
2. Pengalaman kerja min 2 tahun di posisi yang sama.
3. Pengalaman handle peralatan resto (mesin pendingin, kompor dll) tata udara.

• BPJS Kesehatan
• Jamsostek
• Jaminan pension
• Asuransi kesehatan
• Cuti
• THR
• Kenaikan gaji tahunan
• Insentif

• Membuat planning pekerjaan di lapangan sesuai instruksi dari user agar pekerjaan dapat diselesaikan sesuai jadwal (tepat waktu)
• Mengatur dan memeriksa seluruh kegiatan pencegahan kerusakan (maintenance) pada mesing-mesin produksi yang disesuaikan dengan petunjuk kerja dan pelaksanaan maintenance
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik
• Mengatur dan memeriksa permohonan permintaan pembuatan dan perbaikan terhadap seluruh fasilitas pabrik yang sesuai dengan petunjuk kerja penanganan masalah fasilitas pabrik

Overview & Responsibilities

We are currently looking for a sales engineer to join our team in Jakarta for a multinational company specializing in pumps and turbines. If you have a passion for sales and engineering, we'd love to hear from you!

💼 Full-time - Mid-Senior level
🏢 50 - 60 employees · Industrial Machinery Manufacturing
👨🏻‍💼 Skills: Turbomachinery, Equipment Design, Centrifugal pump, Steam Turbine

📍 Location: South Jakarta

Background and Experience:

• A good technical knowledge of mechanical equipment design, especially packaged systems

• An engineering degree (BSME) or equivalent, 5 years work related experience 

• The ability to translate technical knowledge and skills into saleable ideas and proposals.

• A thorough commercial knowledge of assigned industries and overview of typical processes

• Field sales, service representative, market or application experience in the same products and markets

• The ability to communicate quickly, clearly, forcefully and tactfully with customers

• Strong interpersonal skills, verbal and written communication skills

• Promotional and selling skills to go after and close business in both familiar and new markets

• Ability to organize and manage time and territory in a motivated, self-directed manner

Specific Job Responsibilities:

• Obtain assigned bookings on aftermarket products and services to ensure budgeted sales revenue.

• Develop existing customers, pursuing both traditional and non-traditional products.

• Identify and contact new customers to further expand sales base and revenue potential.

• Manage time and expenses to ensure coverage of key revenue sources while pursuing new target areas.

• Prepare and submit proposals.

• Negotiate commercial terms of sale.

• As principal customer interface, advise management of changing customer market requirements.

• Complete monthly market opporuntiy forecast.

• Recommend actions to counter or take advantage of a competitor's position, i.e. price, lead time, or product differentiation related needs.

• Submit annual analysis of sales territory.

• Complete special projects as assigned by sales or marketing management.

• Acquire skills and experience in various repair procedures and techniques to maintain appropriate level of expertise and facilitate continued sales.

• Act as customer advocate in matters involving communication of requirements and execution of responsibilities.

• Monitor schedule of key orders to insure on-time completion.
  Provide feedback loop to Operations and/or shop(s) on any quality related problems.

Accomplishing these tasks requires:

• Selling (persuading, convincing, and closing orders)

• Directing (shop/parts support personnel to provide necessary work scope and pricing information)

• Analyzing and evaluating (customer's need and ETSI's capabilities to meet those needs)

• Communication (EC for new unit)

Internal

• Rerate engineer (standard/engineered/ATS)

• Service parts specialist

• Technical engineer

• Customer service representative, shop manager, secretary

• Regional OSS manager and project managers

• Regional ESS sales manager

• Customer pump sales of EC

External

• Purchasing

• General manager/plant superintendent level

• Maintenance engineer/reliability engineer/operator

• Travel involves daily minimum of 2 hours or up to several days for overnight travel.

Equal Employment Opportunity

Elliott is an equal employment opportunity/affirmative action employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, marital status, genetic information, disability, veteran status, or any other characteristic protected by the federal, state or local laws of the United States. Applicants and employees are protected under U.S. federal law from discrimination.

Pay Transparency Nondiscrimination Provision

Elliott follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision.

No agency submissions please. NOTE: Resumes submitted to any Elliott Group employee without a current, signed and valid contract in place with the Elliott Group recruiting team will become the property of Elliott Group and no search fees will be paid.

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At Otis, it’s our people that make us different. Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights.

About you

You will be responsible for driving sales of elevator modernization services. This role involves assessing client needs, preparing proposals, and collaborating with technical teams. Strong communication and negotiation skills are essential for building client relationships and achieving sales targets. This position reports to the Section Manager MOD&BEX for Indonesia.

Responsibilities

• Develop and maintain good working relationship with all customers and develop good working relationship with new customers.
• Site survey / visit to understand better for new design concept and technical solution proposal.
• Developing technical solutions, prepare complex technical sales quotations and drawings for the end user in coordination.
• Check final order and sales contract with initial quotation and clarify / solve any discrepancies.
• Handle customer request / questions about signed terms & conditions and check changes against the agreed bidding document, performance guarantee / Bank guarantee.
• Liaison with end user and consultants on technical solutions and technical specification.
• Managing project delivery right from received PO till delivery to site.
• Achieving sales target and implement sales excellence mindset.

Requirements

• 3 years of industry experience including a minimum of 2 years of sales.
• Strong technical knowledge of Building or Construction or Engineering industry.
• Ability to work in a highly team-oriented and dynamic environment.
• Candidates must possess proficient presentation skills, as well as oral and written communication skills to effectively interact with a wide variety of people with diverse background of all levels and disciplines.
• Highly self-motivated individuals with go-getter attitude who have the ability to manage many simultaneous projects and responsibilities.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.

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To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

• Manage enterprise organisations across a range of industries to understand their challenges and goals through focused discovery sessions and workshops
• Work closely with current customers and prospective customers as a trusted advisor to deeply understand their unique company challenges and goals
• Build trusted relationship with senior executives and key decision makers across Business and Technology
• Able to create the first level of Business Architecture and engage Business/ IT on it.
• To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs aligned to business value
• Coordinate and lead the entire solution cycle through close collaboration with a broad range of supporting technical and business resources
• To fully understand and clearly articulate the unique benefits of Salesforce to a wide range of customer stakeholders from front line staff right up to C-level executives
• Present compelling Salesforce & partner solutions while supporting relationships with customers and partners
• Display initiative, self motivation and deliver high quality results along with meeting all expectations for both internal and external customers.
• Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives.
• Must have a proven track record in the development and delivery of differentiated custom solutions and presentations, including technical concepts, to key decision makers to address their business issues and needs.
• Ability to orchestrate a sales cycle which requires involvement of multiple internal and external resources.
• Willing to live full time in Indonesia and travel 25% of the time.

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience
• Exposure to Design Thinking, Consulting methodologies and Enterprise Architecture would be an added advantage
• A broad understanding of and ability to articulate the benefits of Cloud Computing, SFA, Service & Support, Marketing and Mobile solutions.
• Business case/value engineering experience to drive compelling points of view
• Knowledge of related applications, relational database and web technology
• Solid oral, written, presentation, collaboration and interpersonal communication skills and relationship skills
• Ability to work as part of a team to solve technical problems in a varied environment
• Translate these needs into a compelling vision and roadmap for our customers
• Translating/Presenting/Understanding the unique business requirements of customers within multiple industries
• Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role
• Proven time management skills in a dynamic team environment.
• Ability to work as part of a team to solve problems in varied, fast paced environments
• Inquisitive, practical and passionate about technology and sharing knowledge
• Good at searching out information and experimenting, likes to concentrate on a particular topic and to solve puzzles
• Good at explaining ideas and finding ways to keep people’s attention.
• Knowledge of Salesforce will be an added advantage.
• Knowledge of Bahasa Indonesia is a must.

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Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

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Purpose of the role

As an Infrastructure Engineer, you will establish, maintain, and provide the engineering support needed to connect and configure Microsoft servers and enterprise networks. Additionally, Installs, configures, monitors, troubleshoots, and manages networking equipment (switches, routers, wireless access points, servers) for data, voice, wireless, video, virtual server, and virtual desktop network infrastructures and services inside offices, within buildings, between buildings, and at remote locations.

Contributes to the development and continual improvement of the change management process. Follows documented change management processes to complete all changes. Documents accurately all changes including adjusting monitoring tools and alerts, production systems, test systems, and others.

Key results/Accountabilities expected from the role

Essentials duties and responsibilities

• Supports both operational and engineering functions across the site, concurrently.
• Works with technicians and network support partners
• Prepares and maintains operational and technical documentation.
• Troubleshoots and maintains infrastructures 24/7
• Performs other duties and assists with special projects as needed.
• Management and installation of the Storage Area Network
• Design and management of the virtual environment
• Administration of virtual servers and storage
• Administration of daily backups
• Management and testing of the Disaster Recovery Plan
• Maintaining all SDWAN devices, firewalls, WAPs, and VPN appliances
• Switch configuration and management
• Network monitoring resolution of network issues
• Administration of Active Directory, DNS and Group Policy
• Management of Windows patching for servers and workstations
• Management and Administration of infrastructure related to the LAN and WAN
• Ensure Change Management processes are adhered to for all major infrastructure changes.
• Oversee network security and implement security policies.
• Engage vendors as needed for specific software, hardware, or project needs relating to infrastructure.
• Oversee projects related to areas of responsibility.
• Other duties as assigned.

Solid working knowledge

• Azure
• Network Devices
• In-depth knowledge and experience with VMware
• Familiarity with Linux operating systems

Any Other Relevant Information

• We are currently going through a process of moving from a fully out-sourced service delivery to an in-house delivery team. This role is key in setting up the in-house team along with processes and systems to meet the IT demands of the businesses on the site.
• While this role has primary responsibility for the Americas and Asia regions the expectation is that the Infrastructure Engineer operate as a virtual team and provide out of hours coverage for requests in other time zones.

Experience & Expertise

Level of Education & Experience in general

Bachelor's degree in an IT-related field. Equivalent experience will be considered in lieu of education.

• Experience in Chemicals/Manufacturing industry preferred.
• 7+ years’ work experience in Windows/VMware systems management in a moderate environment, with knowledge in clustering, NAS, SAN, and low latency technologies
• Sound understanding of the impact of IT on the INEOS business, or similar organization.
• Ability to structure and restructure network infrastructure based on enterprise requirements.
• CCNA (Routing and Switching/Security/Data Centre)

Technical Skills

• Strong network trouble shooting
• Experience with Cisco Routers and Switches preferred.
• Strong hands-on support, deployment, and Disaster Recovery procedures
• Possess a strong understanding of IT concepts including network structures, operating system capabilities and application architecture requirements.
• Strong understanding of core infrastructure technologies required by the enterprise that will be supported.

Behavioral Skills

• Ability to manage multiple tasks and conflicting priorities and work under pressure to tight timescales.
• Excellent customer service and communication skills with strong emphasis on telephone skills
• Ability to break down complex problems, evaluate technical processes and apply appropriate operations for specific tasks.
• The ability to think creatively and apply brainstorming techniques for developing projects, initiatives and solutions are also highly important for working effectively as an infrastructure engineer.
• Ability to effectively prioritize & execute tasks in a high-pressure environment.
• Self-reliant and demonstrates a flexible approach.
• Excellent analytical and problem-solving abilities.
• Experience working in a team-oriented, collaborative environment.

Economic dimensions associated with role

• Support Americas Region: number of users around 900 users.
• Number of peripherals to support: more than 300 (network switches, router, core switches, firewalls, servers, etc.).
• Number of Third Parties: 6 to 10.