Total 401 F&B / Tourism / Hospitality job vacancies

• Assist the Executive Chef in managing the day-to-day operations of the pastry kitchen, including workflow, scheduling, staffing, and training to ensure efficient and effective kitchen operations.
• Collaborate with the Executive Chef in developing new pastry recipes, menu items, and seasonal specialties that showcase innovation, creativity, and culinary excellence, while meeting guest preferences and dietary restrictions.
• Maintain high standards of quality and consistency in pastry production, including taste, texture, appearance, and portion size, conducting regular tastings, evaluations, and quality checks to ensure adherence to standards.
• Supervise chef de partie, pastry cooks, commis in their daily tasks, providing guidance, coaching, and training to ensure proper techniques, efficiency, and teamwork in pastry production.
• Assist in managing inventory and procurement of pastry ingredients, equipment, and supplies, including monitoring stock levels, controlling costs, and ensuring freshness and availability of ingredients for production.
• Oversee the production and presentation of pastry and dessert items, including baking, cooking, decorating, and finishing techniques, ensuring consistency, accuracy, and excellence in execution.
• Collaborate with F&B Service teams to support pastry production for special events, including menu planning, preparation, and execution to meet event specifications and guest expectations.
• Ensure compliance with hygiene and safety standards in the pastry kitchen, including proper handling of ingredients, cleanliness of equipment and work surfaces, and adherence to food safety regulations.
• Interact with guests in a professional and engaging manner, responding to inquiries, accommodating special requests, and providing recommendations or explanations about pastry menu items and ingredients.

AYANA Hospitality is looking for a dedicated and skilled Staff Engineer (Mechanical/Electrical/HVAC) to join our team at Delonix Hotel Karawang. The successful candidate will play a key role in maintaining and optimizing all mechanical and HVAC systems to ensure a comfortable and safe environment for our guests and staff.

Responsibilities

• Conduct routine inspections, maintenance, and repairs of HVAC, mechanical, and electrical systems.
• Monitor and control energy consumption, optimizing HVAC operations to improve efficiency.
• Respond promptly to maintenance requests and troubleshoot issues effectively.
• Adhere to safety regulations, ensuring that all work complies with industry standards.
• Maintain accurate records of maintenance and repair work, including inventory management.
• Assist in the implementation of preventive maintenance programs.
• Collaborate with other team members and departments to ensure seamless operations.

• High school or Diploma in Mechanical or Electrical Engineering or a related field.
• Minimum of 2 years' experience in HVAC, mechanical, and electrical systems maintenance, preferably in a hospitality environment.
• Strong troubleshooting and problem-solving skills.
• Knowledge of building systems and energy-efficient practices.
• Excellent communication and teamwork abilities.
• Ability to work flexible hours, including weekends and holidays.
• Relevant certifications in HVAC or electrical systems are a plus.

-Competitive Service Charge

-Health insurance

•  Assist the (Japanese Chef) Head Chef in daily kitchen operations.
•  Supervise and train kitchen staff.
•  Ensure all dishes are prepared to the highest standards.
•  Manage inventory and order supplies as needed.
•  Develop new menu items in collaboration with the Head Chef.
•  Maintain a clean and organized kitchen environment.
•  Ensure compliance with food safety and hygiene regulations.
•  Monitor food quality and presentation.
•  Assist in planning and executing special events and catering.
•  Handle customer feedback and resolve any issues promptly.
•  Work closely with the front-of-house team to ensure smooth service.
•  Manage kitchen schedules and staff rotations.
•  Conduct regular kitchen inspections and audits.
•  Assist in budget management and cost control.
•  Stay updated on industry trends and new culinary techniques.

 Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Manages day-to-day operations, ensures the quality, standards and meets the expectations of the customers on a daily basis.

• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

• Empowers employees to provide excellent customer service.

• Acts as the guest service role model for the restaurants, sets a good example of excellent customer service and creates a positive atmosphere for guest relations.

• Handles guest problems and complaints.

• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction.

• Ensures corrective action is taken to continuously improve service results.

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

• Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return).

 Berpendidikan min. SMA/Sederajat

 Pengalaman di bidang marketing min. 1 Tahun

 Memiliki kemampuan negosiasi

 Bisa mengoperasikan computer

 Memiliki kemampuan komunikasi

 dan presentasi

 Memiliki kendaraan pribadi

 Mampu bekerja dalam team

Ensure the consistency in the preparation of all food items for a la carte and/or buffet menus according to property recipes and standards
Communicate effectively with the rest of the team and thrive for guest feedback
Ensure all kitchen colleagues are aware of standards & expectations
Maintain and enhance the food products through creative menu development and presentation
Adhere to menu engineering program and create seasonal and holiday menus according to hotel guidelines
Control outlet food cost, through menu engineering, production efficiencies, and food waste
Coach and mentor sous chefs and culinary colleagues
Conduct corrective disciplinary action forms and documentation as needed
Completes daily temperature log books and insures FIFO of all received goods.
Adhere to and follow ALLSAFE health and safety protocols, ensure all colleagues are trained and held accountable for the set standard
Place work orders for items needing repair
Other duties as assigned

The Quality Manager at Delonix Hotel by AYANA Hospitality plays a pivotal role in ensuring that our operations and services meet the highest quality standards. You will be responsible for developing, implementing, and monitoring quality control processes across all areas of the hotel to guarantee compliance with both corporate and international standards. If you have a keen eye for detail, a passion for excellence, and the ability to lead teams effectively, we invite you to join our dynamic environment where quality is at the forefront of everything we do.

Key Responsibilities:

• Establish and maintain effective quality management systems and processes.
• Conduct regular audits and assessments to ensure compliance with quality standards.
• Analyze quality performance data, initiate corrective actions, and drive continuous improvement.
• Provide training and support to staff on quality standards and procedures.
• Collaborate with various departments to enhance service delivery and operational efficiency.
• Develop and implement quality improvement initiatives that align with business goals.
• Act as a point of contact for quality-related issues and customer feedback.
• Prepare reports and presentations for management reviews.
• Participate in the development of strategic quality objectives.
• Perform other related duties as assigned.

• At least 3 years of experience as a Quality Manager in a luxury hotel or similar environment.
• Strong understanding of quality management principles and methodologies, including Lean and Six Sigma.
• Excellent analytical and problem-solving skills.
• Exceptional communication skills, both verbal and written, in English.
• Proven ability to lead and motivate teams towards achieving quality goals.
• Familiarity with compliance requirements and audit processes.

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field. A Master's Degree is a plus.
• Proficiency in quality management software and data analytics tools.
• Strong project management skills and ability to handle multiple tasks in a fast-paced environment.

• Mengatur pettycash, melakukan rekonsiliasi cash dan bank

• Menginput transaksi ke sistem perusahaan dan monitoring (invoice, cashflow, pembelian, penjualan, AR, AP)

• Verifikasi dokumen pembelian, penjualan, dan pembayaran dari divisi lain serta melakukan pengarsipan dengan baik baik dalam bentuk hardcopy maupun sofcopy

• Bertanggungjawab terhadap laporan finance & accounting

• Melakukan stok opname membantu semua perkerjaan yang berhubungan dengan Divisi Keuangan

AYANA Hospitality is seeking a dynamic and dedicated Waiter/Waitress to join the team at Delonix Hotel. In this role, you will be responsible for providing exceptional dining experiences to our guests by delivering excellent service and attention to detail.

Responsibilities

• Welcome guests and provide them with a memorable dining experience
• Present menus, provide detailed information on food and beverages, and make recommendations
• Take and accurately process food and drink orders using the point-of-sale system
• Serve food and drinks to guests in an efficient and friendly manner
• Monitor guest satisfaction throughout their visit and address any concerns promptly
• Ensure that tables are set and maintained to a high standard, cleanliness is upheld in the dining area
• Collaborate with other staff members to ensure efficient service
• Assist in closing duties, including cleaning and stocking for the next shift

• Minimum of 1 year experience as a Waiter/Waitress in a restaurant or hotel environment
• Excellent communication and interpersonal skills
• Strong customer service orientation and attention to detail
• Ability to work effectively under pressure in a fast-paced environment
• Willingness to work flexible hours, including evenings and weekends
• High school diploma or equivalent is preferred

• Competitive Salary & Service charge
• Career development
• Health insurance

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
• Try to remember individual patron's names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management
• Assist other Food & Beverage outlets with their operations during peak times or when required

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke New Zealand. Posisi yang buka saat ini ada dibidang Senior Waiter Waitress. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke Macau. Posisi yang buka saat ini ada dibidang Housekeeping dan Supervisor. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke Slovakia. Posisi yang buka saat ini ada dibidang Waiter dan Female Cleaner. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke Kroasia. Posisi yang buka saat ini ada dibidang Chef De Partie atau kitchen hotel. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

• Maksimal usia 35 tahun
• memiliki pengalaman bekerja minimal 1 tahun sebagai Cook / Koki / Juru Masak
• Diutamakan yang memiliki keahlian memasak Jepang

AYANA Hospitality is looking for a proactive and dedicated Assistant Human Resources Manager to join our team at AYANA Komodo. In this role, you will support the Human Resources Manager in all HR-related functions and contribute to creating a positive work environment that fosters employee engagement and retention. Your responsibilities will include assisting in recruitment, conducting orientation programs, managing employee records, and supporting various HR initiatives. The ideal candidate will have a strong foundation in HR practices, excellent communication skills, and a passion for promoting a supportive workplace culture.

Responsibilities:

• Conduct employee onboarding and orientation programs to ensure a smooth transition for new hires
• Maintain accurate and up-to-date employee records and HR documentation
• Support the execution of performance management processes, including feedback and coaching
• Assist in the development and implementation of HR policies and procedures
• Handle employee inquiries and provide support on HR-related issues
• Assist in organizing employee engagement activities and recognition programs
• Contribute to compliance with labor laws and regulations

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1 year of experience in assistant human resources manager or 3 years at supervisor level within the hospitality sector (prefer 5-star hotel)
• Familiarity with HR practices, policies, and labor laws
• Excellent interpersonal and communication skills
• Strong organizational skills with attention to detail
• Ability to handle sensitive information with confidentiality
• Proficient in MS Office and HRIS systems

1. Melakukan presentasi atau demo masak menggunakan peralatan elektronik yang disediakan oleh perusahaan
2. Membuat resep masakan yang sesuai dengan di presentasikan
3. Membuat report

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Responsibilities

• Review arrival lists to welcome guests
• Attend to special guests (e.g. VIPs) and answer their inquiries
• Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
• Provide detailed information about the amenities, areas, and venues while effectively promoting our services
• Anticipate the needs of guests and establish a positive engagement with customers
• Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
• Handle customer complaints and escalate them to the appropriate leader when necessary
• Ensure compliance with health and quality standards

• Only for Indonesian Citizen
• Minimum of 1 year experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Hospitality appearance, honest, initiative, creative and open-minded
• Outgoing personality with excellent communication and interpersonal skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Able to work outdoors under direct sunlight; in all weather conditions
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

Food & Beverage Supervisor
Passionate about guest interaction, food and beverage? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Assist in leading, mentoring and training the Food & Beverage Operations team
Supervise and delegate duties; Ensure brand standards are maintained
Liaise with kitchen to ensure the highest standard of food quality and visual appeal
Your experience and skills include:
Service focused personality is essential and a passion for everything food and beverage
Previous experience in a similar leadership role is an asset
Strong interpersonal and problem solving abilities and the ability to lead by example

1. Memiliki kemampuan memasak
2. Memiliki pengatahuan indonesian dan western food
3. Mampu mengoperasikan komputer

1. Memiliki kemampuan dasar matematika
2. Mampu melakukan transaksi penjualan

Menjaga kebersihan dan kerapian room section

• Menangani permintaan pemesanan lapangan bagi player
• Menjual prodak kepada calon tamu yang melakukan pemesanan langsung melalui telepon atau email 
• Menawarkan harga prodak sesuai dengan standar harga yang ditetapkan manajemen 
• Memproses pembatalan pemesanan lapangan
• Melakukan administrasi reservasi, seperti pengkajian, pencatatan, pembukuan, pengagendaan, dan pelaporan data tamu 

We are seeking an enthusiastic and detail-oriented Assistant Restaurant Manager to join our team in Surabaya, Indonesia. As a key member of our management team, you will play a crucial role in ensuring smooth daily operations and delivering exceptional dining experiences to our guests.

• Assist the Restaurant Manager in overseeing daily operations, including opening and closing procedures
• Support in recruiting, training, and managing restaurant staff to maintain high service standards
• Ensure excellent customer service by addressing guest concerns promptly and professionally
• Collaborate with the management team to implement promotional activities and special events
• Monitor and maintain food and beverage quality, cleanliness, and adherence to health and safety regulations
• Assist in inventory management, including ordering supplies and minimizing waste
• Support financial management efforts by monitoring expenses and analyzing performance metrics
• Foster a positive and collaborative work environment among staff members
• Implement and maintain efficient systems for reservations, seating, and wait list management
• Stay informed about industry trends and competitor activities to contribute to the restaurant's growth strategies

We are seeking a dynamic and experienced Restaurant & Bar Manager to join our team in Surabaya, Indonesia. As the Restaurant & Bar Manager, you will be responsible for overseeing all aspects of our establishment's operations, ensuring exceptional customer experiences, and leading a team of dedicated professionals.

• Manage the day-to-day operations of the restaurant and bar, ensuring smooth service and customer satisfaction
• Oversee inventory management, including ordering supplies and maintaining optimal stock levels
• Develop and implement strategies to increase revenue and profitability
• Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene
• Recruit, train, and supervise staff members, fostering a positive and collaborative work environment
• Handle customer inquiries, feedback, and complaints promptly and professionally
• Analyze sales data and prepare reports for upper management
• Collaborate with the kitchen team to develop and update menus
• Manage budgets and control costs while maintaining quality standards
• Organize and oversee special events and promotions to attract and retain customers