Total 26 human resource executive job vacancies in Indonesia

AYANA Hospitality is looking for a proactive and dedicated Assistant Human Resources Manager to join our team at AYANA Komodo. In this role, you will support the Human Resources Manager in all HR-related functions and contribute to creating a positive work environment that fosters employee engagement and retention. Your responsibilities will include assisting in recruitment, conducting orientation programs, managing employee records, and supporting various HR initiatives. The ideal candidate will have a strong foundation in HR practices, excellent communication skills, and a passion for promoting a supportive workplace culture.

Responsibilities:

• Conduct employee onboarding and orientation programs to ensure a smooth transition for new hires
• Maintain accurate and up-to-date employee records and HR documentation
• Support the execution of performance management processes, including feedback and coaching
• Assist in the development and implementation of HR policies and procedures
• Handle employee inquiries and provide support on HR-related issues
• Assist in organizing employee engagement activities and recognition programs
• Contribute to compliance with labor laws and regulations

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1 year of experience in assistant human resources manager or 3 years at supervisor level within the hospitality sector (prefer 5-star hotel)
• Familiarity with HR practices, policies, and labor laws
• Excellent interpersonal and communication skills
• Strong organizational skills with attention to detail
• Ability to handle sensitive information with confidentiality
• Proficient in MS Office and HRIS systems

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Build and maintain relationships with clients
• Conduct sales presentations to potential clients
• Identify prospective clients and develop strategies to target them
• Collaborate with our internal teams to develop customized solutions for clients
• Prepare proposals and negotiate contracts with clients
• Keep up-to-date with the latest trends and news in the hospitality industry
• Attend industry events to network and promote our services

• Only for Japanese Expatriate
• Minimum 2 years experience in the same position or related fields in the hospitality industry; especially in handling Japanese wedding, event and catering
• Proven track of achieving targets, has strong organizational and time management skills
• A team player with leadership skills with customer-service orientation
• Exceptional communication, negotiation ability, and interpersonal skills
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer exciting career opportunities for individuals with the following details:

Summary of responsibilities:

• Prepare all F&B equipment for dining experience according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Take physical inventory of items for daily inventory and production charts according to department standards.
• Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure the proper set up of all side stations in all outlets
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Minimum of 2 years experience in the same position in a large luxury resort.
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable.
• Has strong leadership skills, trains and develops team, and is a role model.
• Eloquent in English communication in both written and spoken.
• Is well versed in project management and result-oriented.
• Diploma from Hospitality or a related major is required, Bachelor’s Degree is desirable.

AYANA Hospitality is looking for an accomplished Executive Assistant Manager to join our prestigious AYANA Komodo resort. In this pivotal role, you will assist the General Manager in the efficient management of hotel operations, ensuring a seamless guest experience and maintaining high standards across all departments. The ideal candidate will bring a wealth of experience in the hospitality industry, coupled with exceptional leadership skills and a passion for guest service.

Responsibilities

• Support the General Manager in overseeing daily operations of AYANA Komodo
• Enhance guest satisfaction by ensuring all departments are aligned with hotel standards and guest expectations
• Monitor staff performance and conduct training sessions to promote professional development
• Implement operational strategies and policies to achieve business goals
• Assist in financial planning, budgeting, and resource management
• Conduct regular quality inspections throughout the premises
• Resolve guest concerns and inquiries promptly and effectively
• Participate in strategic decision-making and contribute to the hotel’s marketing initiatives

• At least 5 years of management experience in the hospitality industry
• Strong leadership and team management abilities
• Exceptional communication and customer service skills
• Proficient in hotel management systems and Microsoft Office Suite
• Ability to remain calm and composed in high-pressure situations
• Fluency in English; knowledge of additional languages is advantageous
• Bachelor's degree in Hospitality Management or a related field preferred
• Demonstrated problem-solving skills and a strong guest-oriented attitude

• Positive Working
• Great Environment
• Supportive Team Work

We are seeking an experienced and motivated Assistant Director of Human Resources to join one of our properties in Labuan Bajo, East Nusa Tenggara. As the Assistant Director of Human Resources, you will work closely with the General Manager to develop and implement HR strategies and initiatives to support the organization's goals and objectives. You will oversee various HR functions, including recruitment, employee relations, performance management, and training and development. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws & regulations, managing employee relations, and administering employee benefit programs .
• Handling employee engagement, and talent management (succession planning) .
• Providing GA support
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Monitor and manage expenses and manning in collaboration with other departments.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• 10 years of experience in HR roles, with at least 5 years in a leadership or managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives.
• Strong understanding of labor laws and regulations.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry

AYANA Hospitality is currently seeking a talented and highly analytical individual to join our team as a Human Resources Coordinator. As a leading hospitality company, we are committed to providing exceptional service and experiences to our guests. This is an exciting opportunity to be part of a dynamic and fast-paced organization.

The Human Resources Coordinator will play a key role in supporting HR functions, including recruiting, onboarding, and employee relations. This position will collaborate with cross-functional teams to enhance employee engagement, optimize HR processes, and support strategic decision-making involved in talent management.

Key Responsibilities:

A.     Administration:

·       Administer onboarding and offboarding processes for new hires in HRIS.

·       Maintain and update employee records and information.

·       Track employee attendance and absences.

·       Support payroll preparation and related documentation.

·       Assist in the implementation of HR policies and procedures.

·       Organize and maintain HR documentation and files.

·       Coordinate training and development programs for employees.

B.      Talent Acquisition:

·       Assist in sourcing and screening candidates for various positions.

·       Help create and improve onboarding programs for new employees.

·       Schedule and conduct interviews in collaboration with hiring managers.

·       Maintain applicant tracking systems and recruitment databases.

·       Develop and manage job postings across various platforms.

C.        Employee Relations:

·       Assist in addressing employee concerns and queries.

·       Facilitate communication between employees and management.

·       Support initiatives that promote a positive workplace culture.

·       Help coordinate employee engagement activities and events.

D.      Additional Tasks: **

·       Assist with HR metrics reporting and analysis.

·       Participate in performance review processes.

·       Support compliance with labor laws and regulations.

·       Contribute to HR projects and initiatives as needed.

·       Maintain confidentiality and discretion regarding sensitive information.

·       A bachelor’s degree is preferred

·       Background in Hospitality or related industries

·       Min. 2 years of experience in the Human Resources Field

·       Strong in administration including expertise in Microsoft Office

·       Eagerness to learn and adapt to different projects and requirements

·       Excellent communication and presentation abilities in English

AYANA Hospitality is seeking a highly skilled and experienced Executive Assistant Manager to join our dynamic team. In this role, you will work closely with the General Manager to oversee the daily operations of the hotel, ensuring that all departments are running smoothly and efficiently. You will play a critical role in enhancing guest satisfaction, implementing operational improvements, and managing staff performance. The ideal candidate should possess strong leadership abilities, excellent communication skills, and a proven background in hospitality management.

Responsibilities

• Assist the General Manager in overseeing hotel operations, including guest services, housekeeping, food and beverage, and maintenance
• Ensure high levels of guest satisfaction through engagement and support of all departments
• Monitor and evaluate staff performance, providing feedback and guidance to enhance productivity
• Develop and implement operational policies and procedures to improve efficiency
• Assist in budget preparation and financial planning, ensuring cost control measures are in place
• Conduct regular inspections of the hotel to ensure adherence to quality standards
• Handle guest inquiries, concerns, and complaints in a professional manner
• Support the General Manager in strategic planning and decision-making processes

• Minimum of 5 years of experience in hotel management or a similar role within the hospitality industry
• Strong leadership and management skills, with a proven ability to motivate and guide teams
• Excellent communication and interpersonal skills
• Proficient in hotel management software and Microsoft Office Suite
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously
• Fluent in English; proficiency in additional languages is a plus
• Bachelor’s degree in Hospitality Management or a related field is preferred
• Strong problem-solving skills and a customer-focused mindset

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is seeking a highly skilled Executive Sous Chef to join our esteemed culinary team at AYANA Komodo. This role is pivotal in ensuring the seamless execution of kitchen operations, maintaining the highest standards of food quality and service.

Key Responsibilities

• Oversee kitchen operations, ensuring consistency in food preparation and presentation.
• Lead and mentor kitchen staff, fostering a collaborative and productive work environment.
• Develop and implement menus that reflect culinary excellence and innovation.
• Manage food costs and inventory, ensuring optimal profitability while maintaining quality standards.
• Ensure compliance with health and safety regulations and culinary best practices.
• Maintain exceptional food safety and sanitation standards throughout the kitchen.
• Assist in developing seasonal menus, taking into account guest preferences and market trends.
• Collaborate with the Executive Chef in strategic planning and operational management.
• Prepare and present high-quality dishes, ensuring exquisite dining experiences for our guests.
• Participate in culinary events and promotions, representing AYANA Hospitality.

• A Bachelor's degree in Culinary Arts, Hospitality Management, or a related field is preferred.
• A minimum of 3 years' experience as a Sous Chef or similar position in a reputable hotel or high-end restaurant.
• Demonstrated ability to lead and develop a diverse team in a high-pressure environment.
• Excellent communication and interpersonal skills, fluent in both written and spoken English.
• Strong business acumen, with a keen understanding of financial performance, menu engineering, and cost management.
• In-depth knowledge of food safety regulations and best practices; HACCP certification is strongly preferred.
• Passion for culinary arts and a commitment to delivering exceptional dining experiences.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Support and assist Senior Sales Manager for operational and administrative tasks

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in the assigned markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Proficient in administrative tasks, consistently ensuring accurate and timely completion of assignments
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

AYANA Hospitality is seeking a dynamic Sales Executive to join our team at AYANA Komodo resort, one of the most luxurious resorts in the world. As a Sales Executive, you will be responsible for generating revenue by promoting and selling our resort's BOAT (Best of All Times) service to potential clients. You will be part of a team dedicated to exceeding our guests' expectations by providing exceptional services that create unforgettable experiences.

Responsibilities

• Identifying potential clients and developing new business relationships.
• Promoting the BOAT (Best of All Times) service to potential clients and presenting its value proposition.
• Developing and implementing sales strategies to achieve targets and goals.
• Reviewing market analysis to determine customer needs, competitor activity, and market trends
• Communicating with clients to understand their requirements, providing insight into the luxury travel experience.
• Preparing and presenting sales proposals, contracts, and packages to clients.
• Participating in industry events, networking, and gathering market intelligence.

• Experience in sales and business development in the hospitality industry.
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to exceed sales goals and targets.
• Customer-focused and service-oriented to provide exceptional experiences to clients.
• Knowledge of sales and marketing techniques and principles.
• Ability to work independently and in a team environment.
• Must be able to work flexible hours, including weekends and holidays.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

Administration

• Support and assist Senior Sales Manager for operational and administrative tasks

Offline sales

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in China markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments

Digital sales

• Facilitates social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Engages in proactive online reputation management by surfacing relevant guest comments (positive and negative) in social media channels and responds accordingly
• Managing the MCN agencies we utilize and collaborating media partners
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry

• Proficient in administrative tasks, consistently ensuring accurate and timely completion of assignments
• Strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

We are looking for an Assistant Executive Housekeeper to join our team at AYANA Komodo. In this role, you will assist the Executive Housekeeper in overseeing the daily operations of the housekeeping department, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will also be responsible for managing a team of housekeeping staff, training and developing them to provide exceptional service to our guests. As an Assistant Executive Housekeeper, you will play a key role in ensuring guest satisfaction and maintaining high standards of cleanliness throughout the property.

• Prior experience as a supervisor or assistant executive housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to train and develop a team
• Knowledge of housekeeping procedures and best practices
• Flexibility to work in a remote and exotic location

As the Executive Housekeeper at AYANA Komodo, you will be responsible for overseeing the daily operations of housekeeping, ensuring that guest rooms, public spaces, and employee areas are clean and well-maintained. You will work closely with a team of dedicated housekeeping staff to ensure the highest level of cleanliness and guest satisfaction. Additionally, you will be responsible for managing the housekeeping budget and ensuring that all departmental goals are met.

• Prior experience as an Executive Housekeeper in a hotel or resort setting
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Degree in hospitality management or a related field is preferred
• Fluency in English and a second language is a plus
• Flexibility to work in a remote and exotic location

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

Administration

• Support and assist Senior Sales Manager for operational and administrative tasks

Offline sales

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in China markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments

Digital sales

• Facilitates social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Engages in proactive online reputation management by surfacing relevant guest comments (positive and negative) in social media channels and responds accordingly
• Managing the MCN agencies we utilize and collaborating media partners
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Strong understanding of social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Ability to execute promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

The Assistant Director of Human Resources at AYANA Hospitality plays a vital role in overseeing all aspects of the human resources function within the company. As the Assistant Director of Human Resources, you will manage all aspects of the HR function to support the growth and success of all of our hotel operations and services.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws and regulations, managing employee relations, developing and implementing training and development initiatives, and administering compensation and benefits programs.
• Handling performance management, employee engagement, and succession planning.
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Responsible for analyzing HR metrics and providing insights to drive continuous improvement in HR operations and processes.

• Bachelor's degree in Human Resources, Business Administration, or related field.
• Minimum of 5 years of experience in a senior HR role, preferably in the hospitality industry.
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Experience in talent acquisition, performance management, employee relations, and training and development.
• Ability to handle sensitive and confidential information with discretion.
• Strong analytical and problem-solving skills.
• Proficient in HRIS and other HR software applications.
• Professional HR certifications are a plus.

AYANA MidPlaza, JAKARTA is seeking a skilled and highly organized Executive Secretary to cover a maternity leave for a temporary assignment (6month contract).

This is an excellent opportunity for an experienced Executive Secretary to join our team and support our executive management during this period.

• Minimum of 3 years' prior experience working as an Executive Secretary (Hospitality Industry will be advantage)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with integrity.
• Highly detail-oriented and able to multi-task effectively.
• Strong problem-solving and decision-making abilities.
• Fluent in both written and spoken English.
• Availability to work full-time for the duration of the maternity leave period.
• Able to join ASAP

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and implement sales in operational activities for Wedding, MICE and events business
• Proactively target Wedding and MICE opportunities, especially Japanese markets
• Proactively sell the hotels’ event spaces and drive Rooms and F&B revenue into the event, restaurant, and bar areas
• Plan, lead and execute all Japanese MICE & Wedding events, ensuring all operational processes and procedures are adhered to
• Establish local partnerships and co-operations to promote accommodation and events
• Establish business and market share for Wedding, MICE and special events business
• Establish and maintain relationships with assigned MICE agencies

• Only for Japanese Expatriate
• Minimum 2 years experience in the same position or related fields in the hospitality industry; especially in handling Japanese wedding
• Proven track of achieving targets, has strong organizational and time management skills
• A team player with leadership skills with customer-service orientation
• Exceptional communication, negotiation ability, and interpersonal skills
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

• Assist in ensuring the Human Resources department complies with all corporate, regional, and hotel policies and procedures, and the Indonesian governmental regulations pertaining to employee benefits.
• Organize and maintain employee benefit records.
• Assist in disseminating information affecting employee benefits and administration.
• Process proper paperwork for the enrolment of employees and their defendants in the BPJS Ketenagakerjaan program.
• Assist in processing employee terminations.
• Process status change forms and assist in monitoring eligibility for vacations, paid sick leave, holidays and leaves of absence.
• Process insurance claims in a timely manner and distribute explanations of benefits and benefits pays to employees and providers.
• Trouble-shoot benefit claim problems and employee concerns through communications and the application of the AYANA Resort Company’s philosophy of service.
• Reconcile and process monthly insurance premium statements.
• Provide benefits information and assist in administering intercompany transfers.
• Assist in general Human Resources functions with clerical supports duties.
• Coordinate employee Discounted Rooms program.
• Total and record earned vacation hours.
• Prepare periodic reports and conduct audits of benefit levels, usage and rates with the assistance of Human Resources Director and Assistant Direction.
• Update employee data according to information listed on respective Status Change Form.
• Prepare monthly employee birthday list.
• Organize a monthly employee birthday party.
• Prepare and send correspondence on job offers to specified applicants.
• Prepare 90-day probationary review notifications and distribute to department managers.
• Prepare monthly departmental payroll records and submit to paymaster.
• Perform all other duties as assigned.
• Participate and contributing to the resort sustainability program through education, interaction and suggestion.

• Has experience in a similar position at a 5-start Resort.
• Has Good communication and interpersonal skill
• Has excellent Leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's qualification.

AYANA Hospitality is a renowned hospitality company that takes pride in providing exceptional services and unforgettable experiences to our guests. We are currently seeking a dedicated and detail-oriented Human Resources Coordinator to join our dynamic team.

As a Human Resources Coordinator at AYANA Hospitality, you will be responsible for a wide range of HR functions, including employee relations, benefits administration, recruitment coordination, and HR data management. You will play a crucial role in ensuring the smooth operation of our HR processes and supporting the development of a positive and productive work environment.

We are looking for a candidate who is highly organized, possesses excellent interpersonal skills, and has a strong attention to detail. The ideal candidate should have previous experience in human resources or a related field, and be familiar with HR best practices and relevant regulations.

Responsibilities

• Assist in recruitment processes, including job postings, screening resumes, and scheduling interviews
• Coordinate and conduct employee onboarding and orientation programs
• Maintain employee records and ensure data accuracy in HR systems
• Support employee relations initiatives, including resolving employee queries and handling employee grievances
• Administer employee benefits programs and assist employees with benefits-related inquiries
• Ensure compliance with employment laws and internal HR policies
• Assist with HR reporting and data analysis
• Support HR projects and initiatives as assigned

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1-3 years of experience in a human resources role, preferably in the hospitality industry
• Familiarity with HR best practices and employment laws
• Strong organizational and time management skills
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite and HRIS systems
• Attention to detail and ability to handle confidential information with discretion
• Ability to work effectively in a fast-paced environment and meet deadlines
• Professional certification in HR (e.g., PHR or SHRM-CP) is a plus

AYANA Hospitality is seeking a highly motivated Sales Executive - Japanese (native) to join our team. As a native Japanese speaker, you will play a key role in driving sales and revenue growth within our hospitality industry. Reporting to the Senior Sales Manager - Japanese, you will be responsible for managing and growing key accounts, establishing new relationships, and delivering exceptional customer service.

Responsibilities

• Develop and maintain strong relationships with existing clients to promote loyalty and retention.
• Prospect and identify new business opportunities and partnerships to increase revenue.
• Create and present proposals to clients that align with their needs and business objectives.
• Collaborate with internal departments such as marketing, revenue management, and operations to ensure effective sales strategies and tactics.
• Manage the sales process from prospecting to closing, ensuring accurate forecasting and pipeline management.
• Attend industry events and trade shows to represent AYANA Hospitality and generate new business leads.
• Continuously stay up-to-date with industry trends and best practices to provide informed recommendations and solutions to clients.

• Native level fluency in Japanese, both verbal and written.
• Bachelor's degree in a related field or equivalent work experience.
• Minimum of 3 years of sales experience within the hospitality industry with a proven track record of exceeding sales revenue targets.
• Exceptional communication and interpersonal skills to develop and maintain relationships with clients and key stakeholders.
• Strong negotiation skills to close deals and achieve win-win outcomes.
• Highly organized with excellent time-management skills to prioritize and manage multiple tasks and deadlines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel as needed for client meetings and industry events.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and implement sales in operational activities for Wedding, MICE and events business
• Proactively target Wedding and MICE opportunities, especially Japanese markets
• Proactively sell the hotels’ event spaces and drive Rooms and F&B revenue into the event, restaurant, and bar areas
• Plan, lead and execute all Japanese MICE & Wedding events, ensuring all operational processes and procedures are adhered to
• Establish local partnerships and co-operations to promote accommodation and events
• Establish business and market share for Wedding, MICE and special events business
• Establish and maintain relationships with assigned MICE agencies

• Minimum 2 years experience in the same position or related fields in the hospitality industry
• Fluent in Japanese, with a certified language test (minimum N2)
• Eloquent in English communication in both written and spoken
• Proven track of achieving targets, has strong organizational and time management skills
• A team player with leadership skills with customer-service orientation
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

AYANA Hospitality is seeking an experienced and dynamic Human Resources Manager to join our team at AYANA Komodo. As the Human Resources Manager, you will play a critical role in managing all aspects of the HR function to support the growth and success of our hotel. You will be responsible for developing and implementing HR policies and procedures, overseeing recruitment and onboarding, managing employee relations, and ensuring compliance with all relevant labor laws and regulations. The ideal candidate will have a strong background in HR management, excellent interpersonal skills, and a passion for fostering a positive and inclusive work culture.

Responsibilities:

• Develop and implement HR policies and procedures in alignment with company goals and values
• Oversee the recruitment and selection process, including sourcing and interviewing candidates
• Manage the onboarding process and ensure a smooth transition for new hires
• Handle employee relations issues and provide guidance on conflict resolution
• Implement performance management processes, including conducting regular evaluations and providing feedback to employees
• Ensure compliance with all labor laws and regulations
• Manage employee benefits programs and ensure effective communication to employees
• Collaborate with department managers to support their HR needs and provide guidance on HR-related matters
• Stay up-to-date with HR trends and best practices to continuously improve HR processes and programs

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR management, preferably in the hospitality industry
• Strong knowledge of labor laws and regulations
• Experience in recruitment, onboarding, and performance management
• An assertive leader, process driven with a high degree of compliance
• Excellent critical thinking skills
• Experience in at least one remote location in a leadership role

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.

• Maintain complete knowledge of and ensure staff's compliance with all departmental/hotel policies and procedures.
• Establish the day's priorities and assign production and prep task to staff to execute.
• Meet with Departmental Chef’s to review schedules, assignments, anticipated business levels, changes and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations, which compromise the department's standards and delegate these tasks.
• Take physical inventory of specified food items for daily inventory.
• Review the market list
• Requisition the day’s supplies and ensure that they are received and stored correctly. Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate up assistance, cleaning schedule/project status, health/safety and sanitation follow up.
• Ensure that staff report to work as scheduled; document any late or absent employees
• Inspect grooming and attire of staff; rectify any deficiencies.
• Check and ensure that all opening duties are completed to standard.
• Ensure that each kitchen work area is stocked with specified tools, supplies and equipment to meet the business demand.
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Observe guest reactions and confer with service staff to ensure guest satisfaction
• Review financials periodically to ensure we meet or exceed all departmental revenue goals by maximizing at all opportunities.

• Prior experience in a similar position at an independent restaurant or 5-star resort
• Strong organization and interpersonal skill
• Hands on leadership and commitment to team building and collaboration
• Large Resort experience in South East Asia or Bali is preferred
• Familiarity with budgeting, financial analysis, and reporting
• Fluent in spoken and written English
• Minimum 5 years of experience in the same position

AYANA Hospitality is seeking a motivated and dynamic Sales Executive to join our team at AYANA Komodo resort. As a Sales Executive, you will play a key role in driving sales and generating revenue for our luxurious resort. You will be responsible for promoting and selling our resort's services and amenities to potential clients, as well as maintaining relationships with existing clients to promote loyalty and repeat business.

Responsibilities

• Identify and pursue new business opportunities to drive sales growth.
• Build and maintain strong relationships with existing clients to encourage repeat business and referrals.
• Promote and sell the resort's services and amenities to potential clients, clearly articulating their value and benefits.
• Respond to client inquiries and provide accurate and timely information and support.
• Collaborate with other departments, such as marketing and operations, to ensure successful execution of sales strategies and initiatives.
• Attend industry events and networking functions to expand the resort's reach and generate leads.
• Stay current on industry trends and competitor activities to make informed recommendations and maintain a competitive edge.

• Minimum of 2 years of sales experience in the hospitality industry, preferably in a luxury resort or hotel environment.
• Strong communication and interpersonal skills to effectively communicate with clients and build relationships.
• Proven track record of meeting and exceeding sales targets.
• Self-motivated and driven to achieve results.
• Ability to work independently and as part of a team in a fast-paced environment.
• Excellent problem-solving and negotiation skills.
• Willingness to travel as required for client meetings and industry events.

• Positive Working
• Great Environment
• Supportive Team Work