Total 55 sales marketing manager job vacancies in Indonesia

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Work with the PR Director to develop a marketing communications plan including strategy, goals, calendar, budget, and tactics
• Manage the PR sub-team of PR Executives and PR Officers, with the support of the PR Director
• Manage collateral requests for AYANA Bali
• Coordinate the creation of content for press releases, byline articles and keynote presentations with relevant PR agencies
• Work with relevant PR agencies to develop media relations strategy, seeking high-level placements in print, broadcast and online media, including opportunities for partnerships, sponsorships, and advertising
• Leverage existing media relationships and cultivate new contacts and relationships within local and international, business and industry media
• Coordinate media inquiries, interview requests and media visits with relevant PR Executives and agencies
• Greet and accompany media during visits to AYANA Bali
• Assist with English and Indonesian language copywriting, proofreading and typesetting
• Monitor, analyze, and communicate PR results on a quarterly basis
• Maintain a keen understanding of industry trends affecting AYANA Bali and make appropriate recommendations regarding communication strategy surrounding them

• Minimum 3 years experience in a similar position
• Proven track record designing and executing successful Public Relations campaigns at both a national and international level
• High level of English language proficiency both written and spoken
• Strong communication skills, with a proven ability to craft compelling messages and narratives
• Strong project management skills
• Proven track record in crisis management and ability to handle sensitive issues with grace and professionalism
• Strong relationships with both National and International business and hospitality media outlets are an asset
• Experience in event planning is an asset
• Bachelor's degree in Public Relations, Communication, Marketing or other relevant fields

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Keep track of monthly, quarterly, and yearly goals
• Work with management to assess and improve processes and policies
• Uphold and enforce company policies
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

• Only for Indonesian Citizen
• Minimum 2 years' experience in a similar position in a large luxury resort or hospitality industry
• Hands-on experience with Hotel Management Software (PMS); OPERA
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

AYANA Hospitality is seeking a dynamic Sales Executive to join our team at AYANA Komodo resort, one of the most luxurious resorts in the world. As a Sales Executive, you will be responsible for generating revenue by promoting and selling our resort's BOAT (Best of All Times) service to potential clients. You will be part of a team dedicated to exceeding our guests' expectations by providing exceptional services that create unforgettable experiences.

Responsibilities

• Identifying potential clients and developing new business relationships.
• Promoting the BOAT (Best of All Times) service to potential clients and presenting its value proposition.
• Developing and implementing sales strategies to achieve targets and goals.
• Reviewing market analysis to determine customer needs, competitor activity, and market trends
• Communicating with clients to understand their requirements, providing insight into the luxury travel experience.
• Preparing and presenting sales proposals, contracts, and packages to clients.
• Participating in industry events, networking, and gathering market intelligence.

• Experience in sales and business development in the hospitality industry.
• Strong communication, negotiation, and interpersonal skills.
• Proven ability to exceed sales goals and targets.
• Customer-focused and service-oriented to provide exceptional experiences to clients.
• Knowledge of sales and marketing techniques and principles.
• Ability to work independently and in a team environment.
• Must be able to work flexible hours, including weekends and holidays.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

• Position responsible for all the food and beverage operations, which includes all restaurant, beverage and room service operations.
• Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals.
• Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations.
• Develops and implements business plan for food and beverage.
We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Food & Beverege Manager to work with our Food & Beverages team at the Delonix Hotel Karawang.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

Administration

• Support and assist Senior Sales Manager for operational and administrative tasks

Offline sales

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in China markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments

Digital sales

• Facilitates social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Engages in proactive online reputation management by surfacing relevant guest comments (positive and negative) in social media channels and responds accordingly
• Managing the MCN agencies we utilize and collaborating media partners
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry

• Proficient in administrative tasks, consistently ensuring accurate and timely completion of assignments
• Strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

• Manage and oversee the daily operations of the spa, including staff scheduling, inventory management, and customer service.
• Develop and implement strategies to attract and retain guests, including creating and promoting spa packages and special offers.
• Ensure that all spa treatments and services are delivered to the highest standards of quality and professionalism.
• Monitor and evaluate guest feedback to continuously improve the spa experience.
• Train and motivate spa staff, providing coaching and guidance as needed.
• Collaborate with other departments within the resort to ensure a seamless guest experience.
• Manage the spa budget, including analyzing financial reports and making adjustments as necessary.
• Stay up to date with industry trends and best practices, and implement new ideas and concepts as appropriate.
• Handle any guest complaints or issues in a timely and satisfactory manner.
• Ensure compliance with all health and safety regulations.
• Contribute to the development and implementation of the resort's sustainability initiatives.

• Having minimum 5 year experience in managerial position from 4 or 5 stars Hotel
• Proven experience as a Spa Manager or similar role.
• Excellent leadership and management skills.
• Strong customer service orientation.
• Ability to multitask and work in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Knowledge of spa treatments and products.
• Fluency in English, both written and spoken.
• Experience in a luxury hotel or resort is preferred.

AYANA Hospitality is seeking a dynamic and motivated Assistant Learning & Development Manager to join our team at AYANA Komodo, located in the stunning Komodo Island. In this role, you will support the Learning & Development Manager in designing, implementing, and evaluating training programs that enhance employee performance and contribute to the overall success of the resort. You will collaborate with various department heads and trainers to identify training needs, develop training materials, and deliver engaging and effective training sessions. The ideal candidate possesses a passion for developing others, strong communication skills, and a proactive approach to learning and development.

Responsibilities

• Assist in developing and implementing the resort's learning and development strategy
• Collaborate with department heads to assess training needs and develop training plans
• Support the design and delivery of training programs, workshops, and seminars
• Coordinate training logistics, including scheduling, resources, and venue arrangements
• Monitor and evaluate the effectiveness of training programs and provide recommendations for improvement
• Maintain training records and ensure compliance with training requirements
• Support the implementation of employee onboarding and orientation programs
• Stay up-to-date with industry trends and best practices in learning and development

• Minimum of 3 years of experience in a learning and development role, preferably in the hospitality industry
• Bachelor's degree in Human Resources, Training, or a related field
• Strong knowledge of learning and development principles and practices
• Excellent presentation and facilitation skills
• Ability to collaborate and work effectively with diverse teams
• Good organizational and project management skills
• Proficiency in Microsoft Office and learning management systems
• Strong problem-solving and analytical skills

We are looking for a high-performing Director of Sales. The successful candidate will meet our customer acquisition and revenue growth objectives. Director of Sales responsibilities include developing key growth sales strategies, tactics and action plans. Successful execution of these strategies is required to achieve your financial targets. Director of Sales duties will include hitting annual targets, building relationships and understanding customer trends.

Responsibilities

• Own and hit/exceed annual sales targets within assigned territory and accounts
• Develop and execute strategic plan to achieve sales targets and expand our customer base
• Build and maintain strong, long-lasting customer relationships
• Partner with customers to understand their business needs and objectives
• Effectively communicate the value proposition through proposals and presentations
• Understand category-specific landscapes and trends
• Reporting on forces that shift tactical budgets and strategic direction of accounts

• Proven hotel sales experience, meeting or exceeding targets
• Previous experience as a Senior Sales Manager or Assistant Director of Sales or Director of Sales from reputable 5 star hotels
• Ability to communicate, present and influence all levels of the organization
• Proven ability to drive the sales process from plan to close
• Proven ability to articulate the distinct aspects of products and services
• Proven ability to position products against competitors
• Demonstrable experience as head of sales, developing client-focused, differentiated and achievable solutions
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Indonesian citizen only

We are looking for a high-performing Director of Sales. The successful candidate will meet our customer acquisition and revenue growth objectives. Director of Sales responsibilities include developing key growth sales strategies, tactics and action plans. Successful execution of these strategies is required to achieve your financial targets. Sales director duties will include hitting annual targets, building relationships and understanding customer trends. The following positions availability is for expatriate only.

• 1 or 2 years experience in similiar position
• Proven ability to position products against competitors
• Proven ability to drive the sales process from plan to close
• Excellent verbal and written communications skills
• Second language is a plus
• Excellent listening, negotiation and presentation skills
• The following positions availability is for expatriate only
• Willing to be placed in Karawang

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Demonstrates and communicates key drivers of guest satisfaction for the Ah Yat Abalone Seafood Restaurant
• Analyses service issues and identifies trends for the Ah Yat Abalone Seafood Restaurant
• Makes and executes the necessary decisions to keep the Ah Yat Abalone Seafood Restaurant moving forward toward achievement of goals
• Works with the hotel management team to develop an operational strategy that is aligned with the Ah Yat Abalone Seafood Restaurant business strategy and leads its execution
• Reviews the Ah Yat Abalone Seafood Restaurant reports and operations sales performance in accordance with the allocated budget
• Focuses on growing revenues and maximizes the financial performance of the department
• Coaches and supports operations the Ah Yat Abalone Seafood Restaurant team
• Communicates a clear and consistent message regarding the Ah Yat Abalone Seafood Restaurant goals to produce desired results
• Performs other duties, as assigned, to meet business needs
• Review guest feedback with the Ah Yat Abalone Seafood Restaurant team and verify that appropriate corrective action is taken
• Handles and oversees guest issues and complaints to establish engagement that differentiates guest experiences beyond extraordinary, and is highly regarded
• Stays visible and interfaces with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
• Be responsible for monitoring guest/other department requests with actions in operating departments in timely manner

• Only for Expatriate
• Minimum 3 years' experience in the same position in Chinese Restaurant
• Proven track of achieving targets, has strong organizational and time management skills
• Knowledge of the Chinese Restaurant trend that generates revenue to increase profitability

• Strong business acumen and operation strategy, wants to win attitude with excellent time management skills

• Strong leadership skills with an acute sense of good judgment
• Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Eloquent in English communication in both written and spoken
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Bachelor's degree in Hospitality, Sales & Marketing, or other relevant fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

Administration

• Support and assist Senior Sales Manager for operational and administrative tasks

Offline sales

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in China markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments

Digital sales

• Facilitates social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Engages in proactive online reputation management by surfacing relevant guest comments (positive and negative) in social media channels and responds accordingly
• Managing the MCN agencies we utilize and collaborating media partners
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Strong understanding of social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Ability to execute promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

• Assist in ensuring the Human Resources department complies with all corporate, regional, and hotel policies and procedures, and the Indonesian governmental regulations pertaining to employee benefits.
• Organize and maintain employee benefit records.
• Assist in disseminating information affecting employee benefits and administration.
• Process proper paperwork for the enrolment of employees and their defendants in the BPJS Ketenagakerjaan program.
• Assist in processing employee terminations.
• Process status change forms and assist in monitoring eligibility for vacations, paid sick leave, holidays and leaves of absence.
• Process insurance claims in a timely manner and distribute explanations of benefits and benefits pays to employees and providers.
• Trouble-shoot benefit claim problems and employee concerns through communications and the application of the AYANA Resort Company’s philosophy of service.
• Reconcile and process monthly insurance premium statements.
• Provide benefits information and assist in administering intercompany transfers.
• Assist in general Human Resources functions with clerical supports duties.
• Coordinate employee Discounted Rooms program.
• Total and record earned vacation hours.
• Prepare periodic reports and conduct audits of benefit levels, usage and rates with the assistance of Human Resources Director and Assistant Direction.
• Update employee data according to information listed on respective Status Change Form.
• Prepare monthly employee birthday list.
• Organize a monthly employee birthday party.
• Prepare and send correspondence on job offers to specified applicants.
• Prepare 90-day probationary review notifications and distribute to department managers.
• Prepare monthly departmental payroll records and submit to paymaster.
• Perform all other duties as assigned.
• Participate and contributing to the resort sustainability program through education, interaction and suggestion.

• Has experience in a similar position at a 5-start Resort.
• Has Good communication and interpersonal skill
• Has excellent Leadership skills
• Has the ability to multitask and meet deadlines
• Has related license, certificates and (or) diploma to support candidate's qualification.

Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and maintain a good relationship to guests within the Hotel, Apartment and Tenant. Supports the tracking and resolution of service issues.

• Hands-on experience with Hotel Management software (PMS)
• Bachelor's degree in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable
• 1 or 2 years experience in similar position
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Willing to be placed in Karawang

The Finance and Accounting Manager is responsible for overseeing financial operations, ensuring accurate & timely financial reporting, and maintaining effective accounting systems and controls. This role includes managing financial transactions, journal entries, reconciliations, financial and management reporting, taxation, procedural development, corporate projects, and budget & forecast preparation. The Manager will also review operational contracts and liaise with internal and external parties.

Job Function:

1. Financial Transaction Review:

• Verify transactions, invoices, bank entries, and fixed assets for compliance and accuracy.

• Review and post journal entries promptly, ensuring compliance with standards.

• Regularly reconcile bank statements and ledgers for accuracy.

• Prepare and review financial and management reports with strategic insights.

• Oversee tax activities, ensuring regulatory compliance.

• Implement finance procedures to strengthen systems and controls.

• Provide financial support for corporate projects, aligning with standards.

• Assist in preparing budgets and forecasts, monitor performance, and analyze variances.

• Analyze contracts for favorable terms and compliance.

• Facilitate communication between finance and stakeholders to resolve issues.

Additional Responsibilities:

• Audit Coordination:
• Support auditors with necessary documentation.
• Risk Management:
• Identify and mitigate financial risks.
• Team Leadership:
• Mentor finance team members.
• Regulatory Compliance:
• Ensure adherence to financial regulations.
• Financial Analysis:
• Provide insights through detailed financial analysis.

Qualifications:

• Bachelor’s degree in accounting, Finance, or a related field. Master’s degree or professional certification preferred. (min GPA of 3.00 from a reputable university)
• Significant experience in finance and accounting roles, with at least 1 year in a managerial position in Hotel or Hospitality Industry.
• Strong knowledge of accounting principles, financial regulations, and tax laws.
• Proficiency in accounting software and Microsoft Office Suite.
• Fluent English proficiency both oral and written
• Excellent analytical, problem-solving, and decision-making skills.
• Strong attention to detail and accuracy.
• Effective communication and leadership skills.
• Ability to manage multiple tasks and meet deadlines.
• Able to operate an Accounting System. Having experience with SAP Systems will be an advantage.
• Able to travel based on the needs of the company to other business units.

Skills and Competencies:

·       Analytical Thinking: Ability to analyze financial data and provide insights.

·       Attention to Detail: Ensures accuracy in financial reports and reconciliations.

·       Communication: Strong verbal and written communication skills to liaise effectively with stakeholders.

·       Time Management: Efficiently manages time and prioritizes tasks to meet deadlines.

·       Integrity: Maintains confidentiality and adheres to ethical standards in financial management.

AYANA Hospitality is seeking a highly motivated Sales Executive - Japanese (native) to join our team. As a native Japanese speaker, you will play a key role in driving sales and revenue growth within our hospitality industry. Reporting to the Senior Sales Manager - Japanese, you will be responsible for managing and growing key accounts, establishing new relationships, and delivering exceptional customer service.

Responsibilities

• Develop and maintain strong relationships with existing clients to promote loyalty and retention.
• Prospect and identify new business opportunities and partnerships to increase revenue.
• Create and present proposals to clients that align with their needs and business objectives.
• Collaborate with internal departments such as marketing, revenue management, and operations to ensure effective sales strategies and tactics.
• Manage the sales process from prospecting to closing, ensuring accurate forecasting and pipeline management.
• Attend industry events and trade shows to represent AYANA Hospitality and generate new business leads.
• Continuously stay up-to-date with industry trends and best practices to provide informed recommendations and solutions to clients.

• Native level fluency in Japanese, both verbal and written.
• Bachelor's degree in a related field or equivalent work experience.
• Minimum of 3 years of sales experience within the hospitality industry with a proven track record of exceeding sales revenue targets.
• Exceptional communication and interpersonal skills to develop and maintain relationships with clients and key stakeholders.
• Strong negotiation skills to close deals and achieve win-win outcomes.
• Highly organized with excellent time-management skills to prioritize and manage multiple tasks and deadlines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel as needed for client meetings and industry events.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Act as the contact for Mandarin-speaking clients, providing excellent customer service and ensuring their needs and expectations are met.
• Coordinate and execute the planning and delivery of MICE and wedding experiences, including venue selection, catering, audiovisual setup, transportation arrangements, and other services.
• Collaborate with various departments and external vendors to ensure seamless event execution.
• Create and manage event budgets, negotiate contracts, and handle financial transactions.
• Prepare event proposals, contracts, and other related documents in both English and Mandarin.
• Provide on-site event supervision and support.
• Conduct post-event evaluations and gather feedback to improve future events.

• Only for Indonesian Citizen
• Minimum of 3 years of experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

AYANA Hospitality is seeking an experienced and dynamic Human Resources Manager to join our team at AYANA Komodo. As the Human Resources Manager, you will play a critical role in managing all aspects of the HR function to support the growth and success of our hotel. You will be responsible for developing and implementing HR policies and procedures, overseeing recruitment and onboarding, managing employee relations, and ensuring compliance with all relevant labor laws and regulations. The ideal candidate will have a strong background in HR management, excellent interpersonal skills, and a passion for fostering a positive and inclusive work culture.

Responsibilities:

• Develop and implement HR policies and procedures in alignment with company goals and values
• Oversee the recruitment and selection process, including sourcing and interviewing candidates
• Manage the onboarding process and ensure a smooth transition for new hires
• Handle employee relations issues and provide guidance on conflict resolution
• Implement performance management processes, including conducting regular evaluations and providing feedback to employees
• Ensure compliance with all labor laws and regulations
• Manage employee benefits programs and ensure effective communication to employees
• Collaborate with department managers to support their HR needs and provide guidance on HR-related matters
• Stay up-to-date with HR trends and best practices to continuously improve HR processes and programs

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR management, preferably in the hospitality industry
• Strong knowledge of labor laws and regulations
• Experience in recruitment, onboarding, and performance management
• An assertive leader, process driven with a high degree of compliance
• Excellent critical thinking skills
• Experience in at least one remote location in a leadership role

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Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Assist the Villa Manager in overseeing the daily operations of the villas, ensuring all guest experiences meet the highest standards of luxury, comfort, and satisfaction
• Supervise and train a team of staff, ensuring they are performing their duties to deliver exceptional guest service
• Coordinate with other departments to ensure guest satisfaction
• Assist in developing and maintaining relationships with guests, ensuring their satisfaction throughout their stay
• Handle guest feedback and resolve any issues or complaints in a professional and timely manner
• Assist in developing and implementing standard operating procedures to enhance operational efficiency
• Collaborate with the Villa Manager in reviewing and analyzing guest feedback to continuously improve guest satisfaction

• Only for Indonesian Citizen

• Minimum of 3 years of experience in a supervisory role or the same position in a large luxury resort
• Knowledge of the OPERA system is preferred
• Excellent leadership and communication skills
• Strong problem-solving and decision-making skills
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Bachelor's degree in Hospitality Management or other related fields. Master's degree is desirable 

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.

We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.

As a Cruise Manager at AYANA Komodo, you will be responsible for overseeing and managing all cruise operations and activities. You will work closely with the cruise director and crew to ensure a smooth and enjoyable experience for our guests. Your responsibilities will include coordinating daily itineraries, managing guest services, overseeing onboard entertainment and activities, and ensuring compliance with safety and security procedures. Additionally, you will be responsible for managing guest feedback and addressing any concerns or issues that may arise during the cruise.

• Minimum 3 years of experience in a similar role
• Bachelor's degree in Hospitality, Tourism, or a related field
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Knowledge of cruise industry operations and procedures
• Ability to work in a fast-paced and dynamic environment
• Fluency in English and knowledge of additional languages is a plus