Total 161 job vacancies by AYANA Hospitality

AYANA Hospitality, an acclaimed hospitality company, is seeking a highly organized and detail-oriented individual to join their team as a Purchasing Staff for their Komodo property. This is an opportunity to become a key player in the company's supply chain operations and support the company's continued growth in the hospitality industry. The successful candidate will have a passion for procurement, exceptional attention to detail, and excellent communication skills.

Responsibilities

• Manage and track inventory levels to ensure optimal stock levels are maintained
• Coordinate with suppliers to ensure timely delivery and resolve any delivery issues
• Assist with the preparation of purchase orders and invoices
• Perform data entry and maintain accurate purchasing records
• Monitor supplier performance and regularly evaluate alternatives in the market
• Assist with the development of procurement strategies to maximize efficiency and cost savings
• Collaborate with cross-functional teams, such as operations and finance, to ensure seamless procurement processes and timely payment of invoices

• Bachelor's degree in hospitality, business administration, or a related field
• Minimum of 2 years of experience in purchasing and inventory management, preferably in the hospitality industry
• Excellent verbal and written communication skills in both English and Indonesian
• Strong analytical skills and attention to detail
• Proficiency in Microsoft Excel and other inventory management software
• Ability to multitask and work effectively in a fast-paced environment
• Willingness to work flexible hours and adapt to changes in priorities as needed.

AYANA Hospitality is seeking a highly motivated Sales Executive - Japanese (native) to join our team. As a native Japanese speaker, you will play a key role in driving sales and revenue growth within our hospitality industry. Reporting to the Senior Sales Manager - Japanese, you will be responsible for managing and growing key accounts, establishing new relationships, and delivering exceptional customer service.

Responsibilities

• Develop and maintain strong relationships with existing clients to promote loyalty and retention.
• Prospect and identify new business opportunities and partnerships to increase revenue.
• Create and present proposals to clients that align with their needs and business objectives.
• Collaborate with internal departments such as marketing, revenue management, and operations to ensure effective sales strategies and tactics.
• Manage the sales process from prospecting to closing, ensuring accurate forecasting and pipeline management.
• Attend industry events and trade shows to represent AYANA Hospitality and generate new business leads.
• Continuously stay up-to-date with industry trends and best practices to provide informed recommendations and solutions to clients.

• Native level fluency in Japanese, both verbal and written.
• Bachelor's degree in a related field or equivalent work experience.
• Minimum of 3 years of sales experience within the hospitality industry with a proven track record of exceeding sales revenue targets.
• Exceptional communication and interpersonal skills to develop and maintain relationships with clients and key stakeholders.
• Strong negotiation skills to close deals and achieve win-win outcomes.
• Highly organized with excellent time-management skills to prioritize and manage multiple tasks and deadlines.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to travel as needed for client meetings and industry events.

AYANA Hospitality is a luxury hospitality company seeking a Guest Relation Officer for our AYANA Komodo resort. As a Guest Relation Officer, you will be responsible for providing exceptional customer service to our guests, ensuring they have a memorable stay at our resort.

Responsibilities

• Welcome and greet guests upon arrival with a friendly and professional demeanor
• Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process
• Handle guest enquiries, requests, and complaints, providing timely and appropriate resolutions
• Coordinate with other departments to fulfill guest needs and preferences
• Provide information to guests about the resort facilities, services, and local attractions
• Promote and upsell resort amenities, packages, and promotions

• Previous experience in a similar role in the hospitality industry
• Excellent communication and problem-solving skills
• Customer service oriented with a positive attitude
• Ability to handle multiple tasks and prioritize effectively
• Knowledge of hotel management software and Microsoft Office suite
• Fluency in English and additional languages is a plus
• Flexibility to work in shifts, including weekends and holidays

AYANA Hospitality is currently seeking a highly motivated and customer service-oriented individual to join our team as a Front Desk Supervisor. In this role, you will be responsible for ensuring the smooth operation of the front desk and providing exceptional service to our guests.

As a Front Desk Supervisor, you will greet guests, assign rooms, handle complaints, and assist with check-in and check-out procedures. You will also be responsible for providing information about our hotel, amenities, and services, as well as up-selling additional facilities when appropriate.

We are looking for someone with excellent communication and problem-solving skills, as well as the ability to multi-task and work well under pressure. Previous experience in a similar role in a large luxury resort is preferred.

• Minimum of 2 years experience in the same position in a large luxury resort
• Experience in operating OPERA system
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

AYANA Hospitality is seeking a motivated and detail-oriented Learning and Development (Training) Officer to join our team at AYANA Midplaza, Jakarta. As the Training Officer, you will be responsible for assisting in the coordination and delivery of training programs and initiatives to enhance the skills and knowledge of our employees.

Responsibilities:

• Assist in the design, development, and implementation of training programs based on identified organizational needs
• Coordinate and schedule training sessions, including logistics and resources needed
• Create training materials and resources, including handouts, presentations, and e-learning modules
• Facilitate training sessions, either in-person or virtually
• Conduct post-training evaluations and gather feedback to continuously improve training programs
• Collaborate with subject matter experts and internal stakeholders to ensure the effectiveness and relevance of training programs

• Bachelor's degree in Human Resources, Training, Education, or a related field
• Minimum of 2 years of experience in learning and development, specifically in coordinating and delivering training programs
• Familiarity with instructional design principles and adult learning methodologies
• Strong communication and presentation skills
• Organized and detail-oriented with excellent time management skills
• Proficient in Microsoft Office Suite
• Ability to work independently and collaborate effectively in a team environment

AYANA Hospitality is one of the leading hotel management companies in Indonesia. We are most probably one of the earliest adopters of LLM in hospitality in a production environment. Our ambition is to deploy and embed generative AI technologies into all aspects of our business - both towards guests as well as our team. We see strong potential in generative AI’s reasoning capabilities, and believe that the technology will help support our teams as we strive to provide the highest level of hospitality for our guests.

As a conversational AI engineer, you will be responsible for the following:

• Design, develop, and deploy conversational AI applications, such as chatbots and voice assistants, to assist guests and internal teams with inquiries, reservations, and personalized recommendations.
• Integrate conversational AI applications with our existing systems, such as reservation softwares, customer relationship management (CRM) tools, and property management systems (e.g., Opera).
• Collaborate with cross-functional teams, including guest experience, F&B, marketing, and operations, to identify opportunities for AI-driven solutions and implement them effectively.
• Research and stay up-to-date with the latest advancements in conversational AI, natural language processing (NLP), and machine learning to ensure our solutions remain innovative and competitive.
• Monitor and analyze the performance of conversational AI applications, making data-driven decisions to optimize their effectiveness and user experience.
• Ensure the security and privacy of guest data in compliance with relevant regulations and industry best practices.
• Provide technical support and training to team members on the use and maintenance of conversational AI applications.

• Proficiency in English with exceptional communication skills for effective prompt engineering.
• Extensive experience including deployment with OpenAI APIs, including the new Assistant API, as well as familiarity with open source models like LLama and Gemma.
• Strong passion for generative AI and language models, with a keen interest in continuous learning and application of new AI technologies.
• Experience with conversational AI frameworks such as LangChain or LlamaIndex is highly desirable.

Green Camp is an innovative program within AYANA Resort Bali that aims to educate and inspire especially young participants (ages 4 to 17 years old) to become environmental leaders. Through hands-on activities, workshops, and immersive experiences, Green Camp empowers youth to make a positive impact on the environment and communities around them.

We are seeking a passionate and experienced individual to join our team as the Green Camp Apprentice Assistant Facilitator. This role will work closely with AYANA Green Camp Lead and Junior Facilitators to ensure the smooth operation of Green Camp Ayana. 

You must have a passion for working with children and commit to environmental education.

Responsibilities

• Assist in the planning and execution of camp activities, including daily schedules and special events
• Co-lead programs and activities
• Supervise campers during all activities and ensure their safety and well-being at all times
• Assist with the set-up and clean-up of camp facilities and equipment
• Provide support and guidance to campers as needed
• Communicate effectively with campers, staff, and parents as needed
• Maintain accurate records and reflection’s on campers' attendance, behavior, and progress
• Participate in staff meetings and trainings as required
• Demonstrate commitment, reliability, punctuality, and responsible behavior
• Ability to role model positive attitude and high energy

• Only for Indonesian Citizen
• Prior teaching/leading experience either indoors or outdoors is preferable, particularly with children
• High interest in and knowledge of the natural world and sustainability
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Physically fit and dependable, able to work long hours with groups of students in nature
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Have a CPR, First Aid, or AED certification is a plus
• Diploma in Education, Communication, or other relevant fields. Fresh graduates are welcome

Join our team and be part of the continued success of Bali’s largest integrated resort. We offer an exciting career opportunity to join one of our restaurant outlets which is Ah Yat Abalone Restaurant.

Ah Yat Abalone Restaurant is renowned for its commitment to excellence in Chinese cuisine, offering a rich tapestry of flavors and culinary experiences. We are currently seeking a passionate and skilled Chopper Sous Chef to join our dynamic culinary team with details as follow:

Responsibilities:

• Demonstrate exceptional proficiency in knife skills, including but not limited to slicing, dicing, chopping, and fileting various ingredients with precision and speed.
• Execute the preparation of ingredients according to recipes and specifications, ensuring consistency in quality and portion sizes.
• Oversee and manage a designated kitchen station efficiently, maintaining cleanliness, organization, and adherence to safety and sanitation standards at all times.
• Work closely with the Head Chef and other kitchen team members to ensure smooth coordination and timely execution of dishes during service periods.
• Monitor the freshness and quality of ingredients as well as availability of the food stock, proactively addressing any issues to maintain the highest standards of food quality and presentation.
• Follow recipes and cooking techniques accurately while also contributing creative ideas for menu development and improvement.
• Demonstrate flexibility and adaptability in handling various culinary tasks and challenges, including high-pressure situations during peak service hours.

• Exclusive only for Indonesian citizens.
• Proficient in English communication.
• Min. of 2 years of solid experience in the same position in a large luxury resort or in a free-standing Chinese restaurant with a good reputation.
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable.
• Any formal culinary training or relevant certification from a recognized culinary institution is preferred, Diploma graduate or higher is desirable.
• Proven experience as a Sous Chef or similar role in a high-volume kitchen environment.
• Exceptional proficiency in knife skills and the ability to handle and prepare a wide range of ingredients with precision and efficiency.
• Strong teamwork and communication skills, with the ability to collaborate effectively.
• Excellent organizational skills and attention to detail, with the ability to work effectively in a fast-paced kitchen environment.
• A passion for culinary innovation and creativity, with the ability to contribute ideas for menu development and enhancement.
• Ability to thrive in a dynamic and ever-changing culinary environment.
• Willingness to work evenings, weekends, and holidays as required.

Green Camp is an innovative program within AYANA Resort Bali that aims to educate and inspire especially young participants to become environmental leaders. Through hands-on activities, workshops, and immersive experiences, Green Camp empowers youth to make a positive impact on the environment and communities around them.

We are seeking a passionate and experienced individual to join our team as the Green Camp Lead Facilitator. In this role, you will be responsible for overseeing the planning, coordination, and execution of Green Camp programs, ensuring that participants have a transformative and unforgettable experience. This roll will also be responsible for ensuring excellent safety standards and a high-quality experience during all Green Camp programs.

You must have a passion for working with children and commit to environmental education.

Responsibilities:

• To take a lead in facilitating, coordinating, and delivering residential/day outdoor education programs as well as meeting the learning outcomes of the programs
• To ensure that all the activities run following the standards, policy, and procedure to ensure safety and satisfaction
• Co-design, write/develop sessions curriculum
• Communicate and liaise with inquiries from clients, parents, and AYANA through various correspondence. 
• To contribute and to comply with, all safeguarding policies and standard operating procedures
• Maintain accurate records and reflections on campers' attendance, behavior, and progress
• Actively contribute to facility maintenance and cleaning as needed at the end of each camp day
• To work flexibly including on some evenings, weekends, or public holidays
• To facilitate activity sessions in such a way that all participants feel valued, safe, and part of a team
• To deliver a wide range of outdoor programs including team building, climbing, swimming, high ropes, river activities, hiking, biking, etc. 
• Supervise and assure physical/emotional safety of all participants
• Demonstrate ability to work effectively with individuals from diverse communities and cultures
• Demonstrate commitment, reliability, punctuality, and responsible behavior
• Build positive relationships with groups of young learners from the age of 7 to 12 years old

• Only for Indonesian Citizen
• Minimum of 2-3 years' experience in teaching/leading experience either indoors or outdoors, particularly with children

• High interest in and knowledge of the natural world and sustainability
• Highly enthusiastic and responsible person committed to teaching adults, youth, and children
• Ability to combine creativity and leadership
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Physically fit and dependable, able to work long hours with groups of students in nature
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Have a CPR, First Aid, or AED certification is a plus
• Diploma in Education, Communication, Science/Environmental Science, English Literature, or other relevant fields. Bachelor's degree is desirable

Green Camp is an innovative program within AYANA Resort Bali that aims to educate and inspire especially young participants to become environmental leaders. Through hands-on activities, workshops, and immersive experiences, Green Camp empowers youth to make a positive impact on the environment and communities around them.

We are seeking a passionate and experienced individual to join our team as the Green Camp Junior Facilitator. In this role, you are expected to be responsible, dedicated, enthusiastic, eco-friendly, and caring to help oversee campers as well as their families. This role will work closely with AYANA Green Camp Lead Facilitators to ensure the smooth operation of Green Camp Ayana. 

You must have a passion for working with children and commit to environmental education.

Responsibilities

• Assist in the planning and execution of camp programs, including preparation of the program materials for each camp session
• Co-lead programs and activities
• Supervise campers during all activities and ensure their safety and well-being at all times
• To contribute to, to comply with, all safeguarding policies and standard operating procedures
• Assist with the set-up and clean-up of camp facilities and equipment
• Documentation on each program, including daily photos to parents, and Instagram stories. 
• Provide support and guidance to campers as needed
• Communicate effectively with campers, staff, and parents as needed
• Participate in staff meetings and trainings as required
• Demonstrate commitment, reliability, punctuality, and responsible behavior
• Ability to role model positive attitude and high energy
• To work flexibly including some evenings and weekends

• Only for Indonesian Citizen
• Minimum of 1 years' experience in teaching/leading experience either indoors or outdoors, particularly with children
• High interest in and knowledge of the natural world and sustainability
• Excellent communication and interpersonal skills
• Ability to work well in a team environment
• Physically fit and dependable, able to work long hours with groups of students in nature
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Have a CPR, First Aid, or AED certification is a plus
• Diploma in Education, Communication, Science/Environmental Science, English Literature, or other relevant fields. Bachelor's degree is desirable

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Responsibilities:

• Design, develop, and update menus showcasing authentic Thai flavors while incorporating innovative techniques and seasonal ingredients
• Create and refine recipes for traditional Thai dishes, ensuring authenticity, flavor balance, and visual appeal
• Oversee all aspects of the Thai kitchen operations, including food preparation, cooking, and plating, while maintaining cleanliness, organization, and adherence to safety standards
• Lead and mentor a team of culinary professionals, including sous chefs, cooks, and kitchen staff, fostering a collaborative and supportive work environment
• Maintain high standards of food quality, taste, and presentation, conducting regular tastings and inspections to uphold excellence
• Monitor inventory levels of Thai ingredients and supplies, coordinate with suppliers for timely replenishment, and minimize waste through efficient usage
• Manage food costs and kitchen expenses effectively, optimizing resources without compromising quality or guest satisfaction
• Ensure compliance with health and sanitation regulations, food safety standards, and company policies, maintaining a clean, safe, and hygienic kitchen environment

• Exclusive opportunity for Thai nationals
• Has a min. of 2 years of solid experience in the culinary management level in Thai cuisine specialty in a high volume of a business free-standing restaurant with a good reputation and most talked-about
• Has a min. 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or a related major is required, Bachelor’s Degree is desirable
• Has a proven track of delivering innovative and creative Thai cuisine
• Has a strong sense of competition in the business, wants to win attitude, and is ahead of the trend
• Has strong leadership skills with an acute sense of good judgment and swift performance improvement
• Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable
• Has a deep understanding of the profit & loss goals, is proficient in performing regular menu engineering, and maintains an up-to-date market list

We are currently seeking a dedicated and experienced F&B Supervisor to join our team at AYANA Hospitality. As an F&B Supervisor, you will be responsible for overseeing the day-to-day operations of the food and beverage department, ensuring the highest level of service and guest satisfaction. You will work closely with the F&B Manager to uphold our standards of excellence and contribute to the success of our establishment.

Key Responsibilities:

• Assist in managing and supervising all F&B outlets and events
• Ensure smooth operation and coordination between front of house and back of house
• Monitor and maintain quality standards in service delivery and presentation
• Train and motivate staff to provide exceptional customer service
• Handle guest feedback and resolve issues in a professional and timely manner
• Assist with inventory control, ordering, and stock management
• Adhere to all health and safety regulations

If you have a passion for delivering exceptional dining experiences, excellent leadership skills, and a strong attention to detail, we would love to hear from you. Join our team and be part of an exciting journey with AYANA Hospitality.

• Proven work experience as an F&B Supervisor or similar role
• In-depth knowledge of food and beverage operations and service standards
• Excellent communication and interpersonal skills
• Strong leadership and team management abilities
• Good problem-solving and decision-making skills
• Ability to work under pressure and in a fast-paced environment
• Familiarity with restaurant management software is a plus

• Orchestrate, assist and implement all special needs, requests and preference information as outlined under job overview for deliver to guest
• Daily house court and expected arrivals/departures (particularly VIP’s)
• Schedule daily group activities, name and location of meeting/banquet rooms.
• Provide welcome drink & chilled towel for arrival guest also guest in need.
• Monitor out look and follow up request.
• Courtesy call one day prior guest check out to anticipate and arrange guest needs.
• Maintain complete knowledge of property features and services, hours of operations, hotel restaurants concepts menu, price range, dress code and ambiance, room types, numbers, names, layout, appointments, amenities and locations, hotel top repeat guest, room rates, special packages and promotions.
• Maintain complete knowledge and comply with all hotel and departmental policies & procedures.
• Accommodate all guest requests expediently and courteously. Follow up with designated hotel personnel to ensure completion of request.
• Maintain updated resource materials on all vendors and information to accommodate guest requests.
• Legibly complete requisition for additional supplies / materials and submit to manager.
• Set up work station with necessary supplies; maintain cleanliness throughout shift
• Energize the Guest Relations process in daily contact with other departments
• Contribute to the warm welcome and fond farewell process
• Pre contact arriving group (travel agent related) one day prior arrival and continue the next day to ensuring check in process and warm welcome exceed guest expectation
• Participate and contributing to the resort sustainability program through education, interaction and suggestion

• Has experience in a similar Position at 5-start Resort
• Has Good communication and Interpersonal Skill
• Has related license, certificates and (or) diploma to support candidate's qualification

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Act as the contact for Mandarin-speaking clients, providing excellent customer service and ensuring their needs and expectations are met.
• Coordinate and execute the planning and delivery of MICE and wedding experiences, including venue selection, catering, audiovisual setup, transportation arrangements, and other services.
• Collaborate with various departments and external vendors to ensure seamless event execution.
• Create and manage event budgets, negotiate contracts, and handle financial transactions.
• Prepare event proposals, contracts, and other related documents in both English and Mandarin.
• Provide on-site event supervision and support.
• Conduct post-event evaluations and gather feedback to improve future events.

• Only for Indonesian Citizen
• Minimum of 3 years of experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Create and implement sales in operational activities for Wedding, MICE and events business
• Proactively target Wedding and MICE opportunities, especially Japanese markets
• Proactively sell the hotels’ event spaces and drive Rooms and F&B revenue into the event, restaurant, and bar areas
• Plan, lead and execute all Japanese MICE & Wedding events, ensuring all operational processes and procedures are adhered to
• Establish local partnerships and co-operations to promote accommodation and events
• Establish business and market share for Wedding, MICE and special events business
• Establish and maintain relationships with assigned MICE agencies

• Minimum 2 years experience in the same position or related fields in the hospitality industry
• Fluent in Japanese, with a certified language test (minimum N2)
• Eloquent in English communication in both written and spoken
• Proven track of achieving targets, has strong organizational and time management skills
• A team player with leadership skills with customer-service orientation
• Exceptional communication, negotiation ability, and interpersonal skills
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

AYANA Hospitality is seeking an experienced and dynamic Human Resources Manager to join our team at AYANA Komodo. As the Human Resources Manager, you will play a critical role in managing all aspects of the HR function to support the growth and success of our hotel. You will be responsible for developing and implementing HR policies and procedures, overseeing recruitment and onboarding, managing employee relations, and ensuring compliance with all relevant labor laws and regulations. The ideal candidate will have a strong background in HR management, excellent interpersonal skills, and a passion for fostering a positive and inclusive work culture.

Responsibilities:

• Develop and implement HR policies and procedures in alignment with company goals and values
• Oversee the recruitment and selection process, including sourcing and interviewing candidates
• Manage the onboarding process and ensure a smooth transition for new hires
• Handle employee relations issues and provide guidance on conflict resolution
• Implement performance management processes, including conducting regular evaluations and providing feedback to employees
• Ensure compliance with all labor laws and regulations
• Manage employee benefits programs and ensure effective communication to employees
• Collaborate with department managers to support their HR needs and provide guidance on HR-related matters
• Stay up-to-date with HR trends and best practices to continuously improve HR processes and programs

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 5+ years of experience in HR management, preferably in the hospitality industry
• Strong knowledge of labor laws and regulations
• Experience in recruitment, onboarding, and performance management
• An assertive leader, process driven with a high degree of compliance
• Excellent critical thinking skills
• Experience in at least one remote location in a leadership role

AYANA Hospitality is currently seeking a talented and highly analytical individual to join our team as a Revenue Analyst. As a leading hospitality company, AYANA Hospitality is committed to providing exceptional service and experiences to our guests. This is an exciting opportunity to be part of a dynamic and fast-paced organization.

Revenue Analyst will play a key role in analyzing financial data to identify revenue trends, optimize pricing strategies, and forecast future revenue performance. Revenue Analyst will collaborate with cross-functional teams to drive revenue growth and support strategic decision-making.

Responsibilities

• Conduct detailed revenue analysis using sales records, market data, and other sources to identify trends and insights.
• Develop accurate revenue forecasts and budgets based on historical data and market trends.
• Monitor and report on actual revenue performance against forecasts, identifying areas for improvement or risk mitigation.
• Collaborate with sales, marketing, and finance teams to optimize pricing strategies and maximize revenue opportunities.
• Prepare regular reports and presentations for senior management, highlighting revenue performance and actionable recommendations.
• Drive process improvements to streamline revenue reporting and enhance revenue generation processes.
• Conduct ad hoc analysis and special projects as required to support strategic initiatives.

• Bachelor's degree in Math or a related field.
• Minimum of 2 years of experience in revenue management, data analysis, or a related field.
• Excellent analytical skills with a strong math background, including statistical analysis and quantitative methods.
• Strong proficiency in data analysis and experience with financial modeling.
• Excellent analytical skills with attention to detail and the ability to derive insights from complex data sets.
• Effective communication and presentation skills, with the ability to convey complex information to stakeholders.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Experience working in the airline or hospitality industry is a plus.

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AYANA Hospitality is seeking a highly motivated Assistant Chief Engineering to join our team at AYANA Komodo. In this role, you will assist the Chief Engineer in overseeing all engineering and maintenance operations at the resort, ensuring efficient operations and the highest level of guest satisfaction. You will work closely with the engineering team and other departments to ensure the smooth running of the property.

Responsibilities

• Assist in managing the daily operations of the Engineering Department, including maintenance and repairs.
• Oversee the execution of preventative maintenance programs to ensure the longevity of the resort's infrastructure and equipment.
• Coordinate with other departments to address any engineering-related issues or projects.
• Supervise and provide guidance to the engineering team, ensuring they adhere to safety and quality standards.
• Assist in managing the department budget and resources effectively.
• Maintain and update records of maintenance activities, equipment inventory, and energy consumption.
• Stay up-to-date with the latest industry trends and technological advancements in the field of engineering.

• Bachelor's degree in engineering or a related field.
• At least 5 years of experience in engineering or maintenance operations, with previous leadership experience preferred.
• Strong knowledge of building systems and equipment, including HVAC, electrical, and plumbing.
• Excellent communication and interpersonal skills.
• Ability to effectively manage a team and collaborate with other departments.
• Strong problem-solving and decision-making skills.
• Knowledge of relevant safety and environmental regulations.
• Proficient in computer systems and software related to engineering operations.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Process customer transactions accurately and efficiently
• Receive payment by cash, credit cards, vouchers, or other approved payment methods
• Ensure all transactions are accurately recorded and reconcile discrepancies
• Ensure proper cash handling procedures are followed
• Assist in maintaining cleanliness and organization of the cashier area
• Provide excellent customer service, addressing customer concerns or issues that may arise
• Collaborate with other team members to ensure smooth operations to meet guest satisfaction
• Resolve customer complaints regarding payment issues
• Assist with inventory management and restocking

• Only for Indonesian Citizen
• Proven experience with minimum of 2-3 years in the same field
• Prior background from Restaurant/Club/Night Club is an advantage
• Hospitality appearance, honest, initiative, creative and open minded
• Attentive to detail and accuracy
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Excellent communication and interpersonal skills
• Able to work outdoors under direct sunlight; in all weather conditions
• Diploma in Accounting, F&B Division, Hospitality, or other relevant fields. Bachelor's degree is desirable

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.

Responsibilities:

• Handling Check in and Check Out
• Responsible of Guest satisfactions
• Responsible for cash handling
• Having passion to serve, sociable, and open minded.
• Able to perform meet the standard SOP as the guidance
• Responsible for Room assignment and allocations
• Responsible for Phone and email management
• Incoming call or any other inquiries

• Educational and Professional Qualification
• Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
• Preferred Background and Area of Expertise/Specific Language Requirements
• Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
• Minimum Years of Experience 1-2 years
• Specific Skills Required Must Have :

- Honest, responsible, and reliable

- Excellent working ethics, having integrity and commitments.

We are looking for Landscape Attendant who is highly motivated to work woth our Engineering team at Delonix Hotel Karawang

Responsibilities

• A Landscape Supervisor is responsible for overseeing and managing the planning, design, implementation, and maintenance of outdoor spaces, such as gardens, parks, commercial landscapes, and residential landscapes.
• They play a crucial role in ensuring that these outdoor areas are aesthetically pleasing, functional, and environmentally sustainable.
• Plant new decorative bushes, flowers, plants and shrubs.
• Conduct general maintenance duties of Landscape field.
• Uphold the landscaping design and ensure plant growth.

• Has minimum of 2 years experience in the same position in a premium resort.
• Has proven track of managing projects.
• Strong knowledge of pest management and basic lawn maintenance.
• High attention to detail with excellent organizational skills to oversee several projects at a time.

We are looking for responsible Executive Secretary cum Marketing Communications to provide personalized secretarial and Marketing Communications support in a well-organized and timely manner.

You will work on a one-to-one basis on a variety of tasks related to manager's working life and communication.

Responsibilities

• Report directly to the General Manager for all Public Relations and Marketing related issues.
• Maintains a high profile within the media (print and otherwise) circle as well as trade and professional associations dealing with her/ his scope of responsibilities.
• Interacts with individuals outside the Hotel within her scope of responsibility, including, but not limited to journalists, writers, celebrities, clients, local hotel associations, competitors and other members of the local community as directed through local marketing conditions.
• Fully oversees and responsible for the operation and implementation of Public Relation strategies.
• Full responsibility on social media and e-commerce platform.
• To ensure all confidential and sensitive matters are strictly taken care and kept confidential at all times.
• All outgoing memos/letters/forms are properly distributed.
• Attend and screen calls before passing through to General Manager or relevant managers and executives.
• Ensure telephones are answered according to standard and messages are conveyed at all times.
• Ensures that policies and procedures in the hotel are followed.

• At least 2 years of relevant experience in communication
• Demonstrated success in developing and implementing comprehensive communication strategies.
• Experienced in crafting compelling narratives tailored to different segments of audiences and across different channels.
• Familiar with building positive relationships with media partners and influencers.
• Excellent written and verbal communication skills in English and Bahasa Indonesia.

We are seeking a highly motivated Chinese Sales Manager (Native) to join our team at AYANA Hospitality. As a Sales Manager, you will be responsible for driving sales and revenue growth in the Chinese market, as well as maintaining and building strong relationships with clients.

Responsibilities:

• Develop and implement sales strategies to achieve sales targets in the Chinese market
• Identify and acquire new business opportunities by conducting market research and analyzing customer needs
• Build and maintain strong relationships with existing clients, understanding their business objectives and providing excellent customer service
• Prepare sales proposals, presentations, and contracts
• Negotiate and close sales deals
• Collaborate with internal teams to ensure smooth execution of sales activities
• Monitor and analyze market trends and competitors' activities

• Native Chinese speaker, fluent in Mandarin and English
• Previous experience in sales, preferably in the hospitality industry
• Proven track record of achieving sales targets
• Strong negotiation and presentation skills
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with clients
• Good analytical and problem-solving abilities
• Willingness to travel as required
• Bachelor's degree in Business Administration, Marketing, or a related field

We are looking for an Assistant Front Office Manager to join our team at AYANA Hospitality. As an Assistant Front Office Manager, you will be responsible for overseeing the daily operations of the front office, ensuring a seamless guest experience and maintaining high service standards.

Your duties will include supervising the front office staff, managing room reservations, handling guest inquiries and complaints, and coordinating with other departments to ensure guest satisfaction. You will also assist the Front Office Manager in staff training, performance evaluations, and budget management.

The ideal candidate should have previous experience in a similar role within the hospitality industry, excellent communication and leadership skills, and the ability to handle high-pressure situations. Proficiency in hotel management software, such as Opera or PMS, is preferred.

• Minimum of 2 years of experience in an Assistant Front Office Manager role in the hospitality industry.
• Excellent communication and interpersonal skills.
• Strong leadership and supervisory skills.
• Proficiency in hotel management software, such as Opera.
• Customer service-focused with the ability to handle guest inquiries and complaints effectively.
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work well under pressure and in a fast-paced environment.
• Flexibility to work shifts, including evenings, weekends, and holidays.