Total 3 Manager operations advisor job vacancies in Indonesia

Banquet Operations Manager  
Are you passionate about everything Food & Beverage and dedicated to ensuring guests leave with a smile? As a Banquet Operations Manager, you will have the perfect opportunity to lead a team and create unforgettable experiences for our guests during their special occasions.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Oversee the setup of rooms and function areas in the hotel, ensuring they meet the specific requirements of each event.
• Collaborate with event planners and clients to ensure all event details are executed according to plan.
• Manage the teardown and resetting of tables and service areas post-events, maintaining cleanliness and organization.
• Maintain standards of hygiene for food handling and presentation

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

Banquet Operations Manager

As the Banquet Operations Manager will report directly to the Head of Banquet Operations.   The person will need to be comfortable with busy high quality operations, managing multi tasks as well as have strong interpersonal skills. This individual will be responsible for the results of all pillars (Guest Satisfaction, Financial, Colleague, Health and Safety) in Banquets.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensuring exceptional customer service. Ensuring that services meet customer specifications (anticipate), responds promptly and setup based on BEO.
• Finding creating solutions and proactively solving problems in order to meet a demanding client base and adjust service to suit guests' requests, personalize to meet needs.
• Empower employees to provide excellent customer service. 
• Adhere to all budget guidelines that are established for each event. 
• Manages department controllable expenses to achieve or exceed budgeted goals. 
• Maintain records for inventory, labor cost, beverage cost, etc.
• Leads shifts and actively participates in the servicing of events. 
• Projects supply needs for the department.
• Ensures accurate customer billing for banquet events. 
• Ensures coordination and execution throughout the event.