Total 13 security analyst job vacancies in Indonesia

What you will be doing:

• Responsible for implementing safety & security operation to standards and quality 
• Responsible for assisting the Assistant Security Manager in the planning, coordination, organization, staff supervision and quality control for the security operational in order to effect optimum protection of guest, employee and hotel assets
• Responsible for day to day security operation through the effective and efficient of security officers
• Ensure that the hotel and department standards are strictly maintained
• Facilitate effective and reliable communication across all team members / security officers including handovers to next shift supervisors
• Ensures that all security officers are strictly complied with the standards, policies and procedures established by the department
• Strictly monitor, maintain and enhance security officer performance standards

We are looking for a qualified and adept security manager to join our team at Sofitel Bali Nusa Dua Beach Resort.

As a Security Manager, you will develop and implement efficient security strategies to safeguard our organisation’s assets. You will protect our company and maintain a secure work environment. We seek a highly skilled individual with a deep understanding of security strategies and a proven track record in managing security operations in a luxury hotel.

If you have a strong background in security management, excellent leadership skills and a commitment to maintaining a secure work environment, we invite you to apply. We offer competitive compensation, comprehensive benefits and a supportive work environment focused on professional growth.

Objectives of this role

• Developing and implementing robust security strategies and policies to protect the company’s assets, employees and facilities.
• Assessing potential risks and vulnerabilities, investigating security breaches and reinforcing appropriate measures to mitigate them.
• Leading and managing a team of security personnel, including hiring, training and performance management.
• Collaborating with cross-functional teams to ensure integration of security requirements into business processes and projects.
• Conducting regular security assessments, audits and inspections to identify gaps and areas for improvement.
• Maintaining and updating emergency response plans, ensuring all employees know their roles and responsibilities.
• Collaborating with external stakeholders, such as law enforcement agencies and security vendors, to enhance security measures and respond to incidents.
• Fostering a culture of security awareness and training employees on security protocols and procedures.

The Assistant Security Manager ensures the safety, security, and well-being of residents, guests, and property within the establishment. They play a vital role in implementing and managing security protocols, procedures, and systems. They are responsible for supervising security personnel, monitoring access control, conducting regular security assessments, coordinating emergency response plans, and maintaining strong relationships with local law enforcement agencies. The Assistant Security Manager works diligently to create a secure environment where residents and guests can enjoy their stay with peace of mind, contributing to the overall reputation and success of the residences.

• Supervise the day-to-day security force to ensure the safety and security of all guests, employees and hotel property
• Design, implement and train employees on Manage preventive security programs
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up investigation papers /documents and report cases in connection with crime, subversions, potential liabilities and insurance requirements
• Assist colleagues in handling of unusual guests or employees’ issues, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
• Keep abreast of developments within the hotel and community as they relate to security as well as act as a liaison with local law-enforcement agencies
• Be fully conversant of current local laws and regulations as they relate to the hotel, particularly in the area of guests, patrons and employees’ rights
• Provide security coverage for VIP guests
• Oversee and ensure expenditures are within the budget
• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
• Ensure that all pertinent information is documented in the Daily Security Report
• Always be on-call, including off-duty hours, for any emergency that may arise
• Comply with hotel and department policies and procedures at all times
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Prepare detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Resort

Job Purpose

This position is responsible in ensuring a safe environment for the hotel employees and guests, and safeguards the assets of the hotel. The Security Manager assists the Management, employees and guests in every way that is consistent with the protection and prevention objectives.

Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures

• Disseminate all information by the Management to team members

• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively

• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel

• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations

• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness

• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused

• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for hotel and External Security

• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes

• Record all activities involving the Department in the Daily Security Report

• Provide security coverage for VIP guests

• Update Director of Security constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team

• Identify and develop team members with potential

• Constantly monitor team members’ appearance, attitude and degree of professionalism

• Conduct detailed induction programs for new employees

• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures

• Comply with hotel and department policies and procedures at all times

• Attend all briefings, meetings and trainings as assigned by management

• Report for duty on time wearing clean and complete uniform at all times

• Maintain a high standard of personal appearance and hygiene at all times

• Perform other reasonable duties assigned by the Management of the Hotel

Primary Responsibilities

Security Operation

• Train Security Officers in the operation of surveillance equipment, written reports, record keeping, patrol and first aid procedures
• Disseminate all information by the Management to team members
• Conduct patrols and regular checks on all Security Officers to assure that they are alert and discharging their duties efficiently and effectively
• Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel
• Conduct surveillance on hotel staff to ensure that they abide by the House Rules; Keep tag on movements of staff who are classified as suspects under investigations
• Control and direct all emergency personnel traffic in response to fire, bomb threat, police assistance, injury or illness
• Inspect all Security equipment to ensure that they are in working order and that all cameras are correctly focused
• Conduct routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for hotel and External Security
• Cultivate Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes
• Record all activities involving the Department in the Daily Security Report
• Provide security coverage for VIP guests
• Update General Manager constantly on all matters of security interest affecting the Hotel and the Department
• Always be on-call, including off-duty hours, for any emergency that may arise

Team Management

• Conduct performance review with the team
• Identify and develop team members with potential
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Conduct detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

Other Responsibilities

• Be fully conversant with hotel fire & life safety/emergency procedures
• Comply with hotel and department policies and procedures at all times
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management of the Hotel

Main Complexity/Critical issues in the Job

Maintain highest standards of security within the hotel premises. Be vigilant and react fast when situations arise.

1. Patrol on the properties areas
2. Ensure the properties of guests and colleagues and building are safe
3. Provide effective communication through radio calls and phones
4. Escorting guests to their various destinations
5. Provide warm and sincere welcome to our guests

Supports Revenue Manager in analyzing and reporting Revenue Management data in all revenue streams.

 Duties & Responsibilities

• Breaks down information into its fundamental components, identifying the core principles, reasons, or facts to gain comprehensive insights.
• Conducts regular price and competitor analysis to stay on top of market dynamics and optimize pricing strategies.
• Aims to be the primary point of contact for all statistical and revenue-related requests and issues by continuously developing and enhancing reporting skills.
• Assists in collating, gathering, and ensuring the quality control of revenue data, tracking performance against budgeted targets.
• Supports the Revenue Manager in generating and distributing daily, weekly, and monthly revenue management reports, presenting results across all segments and outlets.
• Observes, receives, and acquires information from relevant sources, submitting reports promptly to meet delivery deadlines.
• Analyses period-end and other available system data to discern trends, forecast future needs, and identify obstacles to goal achievement.
• Prepares supporting documentation for sales strategy meetings, contributing to the development of effective revenue strategies.
• Cultivates constructive and cooperative relationships with team members and other stakeholders, ensuring sustained collaboration over time.
• Executes all Revenue Management month-end reporting and auditing, providing forward-looking information for forecasting and targeting specific areas of need.
• Runs daily system checks to ensure operational efficiency and accuracy in revenue-related processes.

• Responsible for the entire operation, staff and equipment of the Security Department.
• Delegate to supervise the entire manager section within the Department, and to assist them in preparing work schedules.
• Maintain a Hotel logbook on incidents, complaints etc. and refer them, if required to the appropriate department for follow up action.

•Assists the Management, employees, and guests in every way that is consistent with the protection and prevention objectives.

•Conduct ALERT program to educate employees on how to effectively respond to emergencies and incidents.

•Conduct all criminal investigations, put up accompanying investigation papers and reports cases which occur within the Hotel.

• To establish chain of command and responsibility, the Supervisor shall be held directly responsible to the Security Manager.
• Perform duties according to the Duty Roster prepared by the Security Manager. 
• Adopt “Service Oriented” approach in discharging of duties in order to function harmoniously with the concept of the Hotel as a place of Hospitality:
  • Be held accountable for the overall performance of the on duty security personnel and all security related matters;
  • Exercise flexibility to maintain a balance between effectiveness and unobstructiveness;
  • Promote the “gentleman” rather than “officer” image for the security service;
  • Act for and on behalf of the Hotelkeeper on security matters;
  • Protect the safety of guests, staff, their properties and those belonging to the Hotel;
  • Assist other Department in rendering services to the customers to maintain or enhance the services provided other than primary security duties;
  • Act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests;
  • Greet guests and offer assistance;
  • To lead guests whenever possible if they are uncertain of the location within the Hotel premises;
  • To inform and sell other hotel facilities to all visitors of the Hotel.
• Inspecting and briefing his/her charges before the deployment to ensure that they are neat and tidy in appearance;
• Discipline:
  • Enforce discipline and report, warn or counsel on incidents of indiscipline observed as appropriately;
  • Are physically and mentally fit i.e. any officer who is found to be incapable by reason of sickness or intoxication through the influence of liquor or drugs or not in the right frame of mind, shall be referred to the Company appointed Clinic for an examination and struck off the Duty Roster.
  • Clearly and fully understand the instruction and information delivered at the briefing.
• Conduct regular checks on all “field” officers to assure that they are alert and discharging their duties efficiently and effectively.  For this purpose, he shall, unless otherwise actively engaged, perform at least two (2) patrols of the whole building during his tour of duty.
• Conducting investigations and putting up the accompanying investigation papers and reports into cases which occur within the Hotel involving
  • Criminal acts, losses or accidents caused to lives and properties;
  • Staff misconduct;
  • Cases affecting guests or staff that may be of interest to the Management.
• Protect and preserve the integrity of the Department by
  • Keeping tag on officers under his charge to ensure that they conform to correct work attitudes and accepted norms of conduct as expected from LPOs
  • Intelligence gathering, from within and without the Department, to assess their integrity and potentials;
  • Taking appropriate action to report, encourage or counsel, if found necessary, depending on the merits of demerits of the case.
• Surveillance of hotel staff
  • Ensuring that they abide by the House Rules;
  • Keeping tag on movements of staff who are classified as suspects under investigations.
• Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes.
• Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters.
• Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., private organization or individual having official business connected with the Hotel as well as The Department directed against criminal and undesirable elements.
• Keeping the Security Manager constantly posted on all matters of security interest affecting the Hotel and the Department.
• Taking charge and inspecting all equipment to ensure that they are in working order and that all cameras are correctly focused.
• Conducting regular and periodical checks on taking immediate follow-up action to rectify faults, damage, etc., detailed in the following
  • “Perimeter defense” i.e., all fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage;
  • Fire fighting equipment;
  • Walkie Talkies;
  • CCTV equipment;
  • Office operating forms.
• Routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for Hyde and External Security
• Preparing meal roster for individual shift.
• Reflecting all activities involving the Department in the Daily Security Report.
• Attending the briefing session that shall take place thirty (30) minutes before the commencement of each shift.
• Attending approval courses conducted by the Hotel Training Department.

1. Attending meeting and in-service training conducted by the Department.  Attendance shall be compulsory except those on official duty.

Overview:

We are seeking a highly skilled and experienced Chief Security to oversee all aspects of security operations within our hotel premises. The ideal candidate will be responsible for implementing security policies and procedures, managing security team, and ensuring the safety and security of guests, employees, and property also hotel environment.

Responsibilities:

• Develop and implement security policies, protocols, and procedures to ensure the safety and security of all guests, employees, and property also hotel environment.
• Oversee and manage a team of security personnel, including hiring, training, scheduling, and performance management.
• Conduct regular security assessments and audits to identify potential vulnerabilities and recommend corrective actions.
• Monitor surveillance systems and respond to security breaches, alarms, and other incidents.
• Coordinate with local law enforcement agencies and emergency services as needed.
• Maintain accurate records and documentation related to security incidents, investigations, and training activities.
• Stay informed about current security trends, threats, and best practices.
• Collaborate with other departments, such as front office and engineering, to ensure a cohesive approach to security across the hotel.
• Maintaining good relationship and communication with local authorities and surrounding guards and building management.

Daily Worker - Security

1. Guardian and Protector. You ensure the safety and wellbeing of your fellow employees, guests and visitors. You are attentive, efficient and committed, and will ensure your property remains a safe, enjoyable workplace and travel destination.
2. Investigate and report any violations to law/property policy, occurrences of accidents, complaints, criminal activity and crisis situations
3. Checking safety and hazard all around the hotel building.
4. Checking Hydrant and APAR function
5. Conduct regular floor patrols, cash counts and crowd control
6. Maintain the safety at Parking Area, Lobby, and Meeting rooms Area
7. Assist guests regarding hotel facilities in an informative and helpful way
8. Maintain our exceptional services towards our guests and Heartists.

What is in it for you:

• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.