Total 232 job vacancies by AccorHotel

Commis I play a crucial role in delivering exceptional dining experiences to guests. As a Commis I, the primary purpose is to support the culinary team in the All Day Dining Restaurant, ensuring the preparation and presentation of high-quality dishes. This position contributes to the overall success of the hotel by assisting in creating memorable dining experience for guests, maintaining high standards of food quality and presentation, and collaborating with the culinary team to deliver exquisite flavours and innovative culinary creations. Commis I plays a vital role in upholding the hotel's reputation for culinary excellence, contributing to the overall satisfaction and enjoyment of guests' dining experiences. 

The Social Media Manager is responsible for planning, developing, implementing and managing strategies and content for Raffles Jakarta social media accounts and website.

• Performing research on current benchmark trends and audience preferences
• Designing and implementing social media strategy to align with business goals
• Planning and developing social media campaigns as well as handle the communications to the brand team.
• Setting specific objectives and reporting on ROI
• Craft engaging & compelling content and being on top of the latest social media trends
• Utilize knowledge of best practices for social media platforms such as Facebook, Twitter, Instagram, LinkedIn, Pinterest, etc.
• Monitor campaigns and analyzes data obtained
• Monitor SEO and web traffic metrics
• Establish relationships with social media influencers to develop a strong network

As the second-in-command in the pastry kitchen, the Sous Chef - Pastry is entrusted with overseeing the creation of exquisite desserts and baked goods, ensuring they meet the highest standards of taste, presentation, and quality. This role involves collaborating closely with the Pastry Chef to design and execute menus, manage a team of skilled pastry chefs, and maintain stringent kitchen hygiene and safety protocols. The Sous Chef - Pastry is integral to delivering a world-class dining experience and contributes significantly to the hotel's reputation for culinary excellence within the global hospitality industry.

In this way, you’ll be making our hotel something special ...

• You'll inspect sites regularly to identify problems and necessary maintenance.
• You’ll keep the Chief Engineer/Assistant Chief Engineer informed of progress of work and any disruptions to service of any kind.
• You’ll conduct preventive maintenance work.
• You’ll assist in the preparation of utility consumption reports.
• You’ll maintain a clean and safe work environment.
• You’ll maintain a schedule of engineering team to ensure that all shifts are covered at all times.
• You’ll provides assistance to other employees and departments to contribute to the best overall performance department and hotel.

Spa Supervisor

As a Spa Supervisor at Fairimont Jakarta, you will be responsible for overseeing the daily operations of the Fairmont Spa, ensuring a seamless and exceptional experience for guests. The ideal candidate will have a strong background in spa management, excellent leadership skills, and a passion for delivering outstanding customer service. The Spa Supervisor will work closely with the spa team to maintain high standards of service, foster a positive work environment, and contribute to the overall success of the spa.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Provide administrative support to spa departments as needed. 
• Ensure smooth operation of reception, hosting and reservations. 
• Supervision of reception (hiring, procedures, accounting). 
• Provide spa tours, when needed. 
• To attend promotional functions as appropriate. 
• Handle special assignments. 
• Co-ordinate sales activities when needed. 
• Maintain accurate records as required. 
• Work with the Spa Manager in the formulation of plans for projects and other areas. 
• Assist in the administration and implementation of Staff training in all aspects of the Spa’s operations, i.e. business telephone usage, guest relations, retail sales, spa services (massage, body scrub, facial, etc.). 
• Assist in the supervision of all spa departments, including facility operations as well as sales and marketing.  
• Maintain inventory and stocking of all reception materials. 
• Act as a liaison between spa and internal and external contacts. 

Guest Relations Manager of Japanese Affairs

As a Japanese-Speaking Guest Relations Manager at [Hotel Name], you will play a crucial role in ensuring an exceptional guest experience for our Japanese-speaking clientele. This position requires fluency in Japanese, strong interpersonal skills, and a deep understanding of Japanese culture and hospitality standards. You will be responsible for managing and enhancing the overall guest relations program, ensuring that every guest receives personalized and attentive service.

Employment will be under local contract. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Japanese Guest Relations: Act as a primary point of contact for Japanese-speaking guests, providing personalized assistance and addressing their needs throughout their stay. Create a welcoming environment for Japanese guests, ensuring cultural sensitivities are respected and met.

• Communication: Fluent communication in Japanese and English is essential.
  Liaise between Japanese-speaking guests and various hotel departments to fulfill special requests and preferences.

• Cultural Understanding: Demonstrate a deep understanding of Japanese customs, traditions, and etiquette to anticipate and fulfill guest expectations. Provide cultural insights to the hotel staff to enhance overall service quality.

• Problem Resolution: Proactively identify and resolve guest issues to ensure a seamless and enjoyable stay. Handle guest complaints effectively, aiming for swift and satisfactory resolutions.

• VIP Services: Coordinate special arrangements for VIP Japanese guests, including airport transfers, personalized amenities, and exclusive experiences.

• Training: Conduct training sessions for hotel staff to enhance their awareness of Japanese customs and preferences. Ensure that the entire team is aligned with the hotel's commitment to exceptional Japanese guest service.

• Guest Feedback: Collect and analyze feedback from Japanese guests to identify areas for improvement. Implement strategies to enhance overall guest satisfaction and loyalty.

• Collaboration: Collaborate with other departments, including front office, concierge, and F&B, to ensure a cohesive and seamless guest experience.

The Assistant Spa Manager provides vital support to the Spa Manager in ensuring the flawless operation of the spa facility. With a focus on delivering exceptional guest experiences, the Assistant Spa Manager oversees the day-to-day operations, coordinates staff schedules, and maintains high service quality standards. This position entails collaborating with various departments within the hotel to create a seamless and integrated guest journey. The Assistant Spa Manager contributes to developing innovative spa treatments, assists in staff training and development, and assists in financial management to optimize revenue generation and uphold the hotel's reputation for luxury and relaxation on a global scale.