Total 142 job vacancies by Amartha

About the team

Agent Network is currently expanding, we are targeting to grow more than 20x in 2025. In order to win the market we need to expand our supplier base upon which we can develop a competitive platform. The goals for the Partnership team are competitive, completeness and availability.

Onboarding new suppliers

• Conduct market research, analyze market trends, identify key potential products and potential suppliers
• Build establish productive relationship with suppliers
• Lead price negotiation process (liaise with Procurement Team)
• Lead contracting process (liaise with Legal Team)

Managing supplier base

• Define and monitor KPI and performance metrics for each suppliers
• Develop monitoring tools
• Build effective communication channel with all the supplier for issue resolutions
• Conduct regular reporting to management

Managing supply operations

• Monitor and ensure product availability, success transaction, on time performance in the platform
• Vendor deposit management

• A bachelor degree from reputable university
• A strong background and a minimum 4 years experience in managing partnership of telco products and/or partnership operations in similar platform
• Good communication and negotiation skill is a must
• Strong network particularly in telco and PPOB industry
• Able to effectively working with multiple stakeholders
• Capable of leading the team
• Strong data analytical skills is mandatory and data query capabilities is massive plus points
• Have a deep understanding of customer experience, identify and pursue business opportunities

• Conduct thorough verification of information provided by customers seeking to register for Amartha, ensuring all submitted data is accurate and legitimate.
• Make informed decisions regarding user registrations by meticulously approving or rejecting applications based on established criteria and guidelines.
• Ensure that all data submitted by users is not only accurate but also compliant with the specific terms and conditions set forth by Amartha, thereby maintaining the integrity of the registration process.
• Diligently assess user identification documents to effectively distinguish between genuine and fraudulent IDs, enhancing the security of our platform.

• Min 6 month experience in contact center 
• Min education D3/S1 etc
• Willing to work in shifting schedule, has experience in same role
• Good communication
• Have service willingness skills
• Able to operate a computer well
• Multitasking
• Customer service oriented and attention to detail

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

About the role

As our next Quality Assurance, you will get a chance to help our customer, by recommending improvements, and develop automation to scale our testing process. You will actively collaborate with Product Managers, Engineering, and DevOps to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Improving, enhancing, automating: acting as a catalyst for change and improvement in performance and quality
• Create test automation script for API and UI automation to improve the regression test efficiency
• Create load-test script to assess the scalability of our system
• Create security scan test to detect vulnerability of our system
• Analyze bugs and errors found during tests
• Recommend improvements in software to enhance user experience
• Motivate the development process for efficiency and performance
• Works together with the software developer to enhance and improve program

• Bachelor’s degree (Preferably Computer Science / Information Technology)
• Has a minimum of 3 years experience in the related field
• Experience with testing and testing automation tools: Robot Framework, Katalon Studio, Locust, Artillery, Browserstack, ZAP
• Experience with API testing automation, UI Automation, Loadtest, and Security Scan
• Knowledge and understanding of modern development techniques, branching strategies (gitflow, feature branches / flags, trunk-based development) and CI/CD
• Understanding the need for testing automation at all levels: from database to UI
• Possesses good problem solving skills (able to identify problems and find simple solutions). Able to think out-of-the-box
• Fun to work with and a team player
• Eager to learn (self-learning and from others), share and grow
• Self motivated and able to inspire and motivate people

About the Role 

The Senior IT GRC and Data Privacy Analyst plays a crucial role in Amartha. You will be the warrior who will spearhead various IT GRC and Data Privacy programs to protect Amartha from internal and external threats, including monitoring and managing compliance with ISO 27001, POJK, PSrE, PDP, and other applicable regulations.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

GRC Framework Development and Maintenance:

• Develop, implement, and maintain a comprehensive GRC framework that aligns with industry best practices and regulatory requirements.
• Conduct regular risk assessments to identify potential threats and vulnerabilities.
• Develop and implement risk mitigation strategies and action plans.
• Monitor and report on compliance with internal policies and external regulations.

Data Privacy Compliance:

• Ensure compliance with applicable data privacy regulations and data protection laws.
• Conduct data privacy impact assessments (DPIAs) for new projects or initiatives.
• Develop and implement data privacy policies and procedures.
• Manage data breaches and incidents, including notification processes and remediation activities.

Vendor Management:

• Assess the security and privacy practices of third-party vendors and suppliers.
• Negotiate and manage vendor contracts to ensure compliance with security and privacy requirements.

Regulatory Compliance:

• Stay up-to-date with evolving regulatory requirements and industry best practices.
• Provide guidance and support to the organization in meeting compliance obligations.

Identity and Access Management (IAM):

• Develop and maintain IAM policies, standards, and procedures.
• Implement and manage IAM systems and tools (e.g., identity provisioning, access control, single sign-on).
• Ensure the effective administration of user accounts and privileges.
• Conduct regular IAM audits and reviews to identify and address security gaps.
• Manage access certifications and segregation of duties controls.

Requirements

• 5+ years of related job experience
• Strong analytical and interpersonal skills
• Excellent communication both in written and spoken (English)
• Ability to express information clearly at different organizational levels
• Strong understanding of industry standards such as ISO 27001, NIST Cybersecurity Framework, GDPR, UU PDP
• Experience in the financial services industry (esp. Microfinance, Payments, etc)
• Having relevant certification are preferable (e.g.  CRISC, CIPP, etc)
• Experience with IAM technologies and frameworks (e.
• g., Active Directory, LDAP, OAuth, SAML)

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th

3. Berpengalaman memimpin lebih dari 5 orang..

4. Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)

5. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

6. Mempunyai motor untuk digunakan bekerja

7. Bersedia di tempatkan sesuai kebutuhan

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

As our Finance Intern, you will get a chance to handle the financial record, reconcile the data and maintain supporting documents

Responsibilities:

• Ensure all Finance records have been recorded correctly and in timely manner
• Prepare and create records of some transaction when necessary
• Reconciliation all account to produce Financial Statement
• Maintain all supporting documents, including to support audit process
• Involving to Migration project in internal team

• Preferably fresh graduate or student with less of regular class at campus
• Mandatory can working at Jakarta office and fully intern for 6 months
• Graduated from Accounting, Finance of related field
• Proficiency in Excel or Spreadsheet (SUM IF, PIVOT, VLOOKUP, HLOOKUP, and other)
• Familiar with Accounting Principles and Journaling
• Self-motivated and detail oriented
• Quick to collaborate and coordinate with team members

We are seeking a highly skilled and experienced Legal Counsel to join us as a key member to our legal team.

The ideal candidate will have a strong background in corporate law and transactional matters, with a focus on M&A, joint ventures, investments, fund-raising, and general corporate commercial issues. In addition, you will be responsible for managing external counsel, providing guidance on data privacy matters, and demonstrating exceptional stakeholder management skills. This is a newly created headcount.

Responsibilities

• Provide expert legal advice and guidance on various transactional matters, including M&A, joint ventures, investments, fund-raising, and other corporate transactions.
• Advise on general corporate commercial matters, including drafting and negotiating contracts, agreements, and other legal documents.
• Collaborate closely with internal stakeholders to assess and manage legal risks, ensuring compliance with applicable laws and regulations.
• Conduct due diligence and risk assessments for potential transactions, identifying legal issues and proposing strategic solutions.
• Manage relationships with external counsel, instructing and overseeing their work as necessary.
• Stay abreast of legal developments, industry trends, and regulatory changes that may impact the business, and provide proactive advice and recommendations to the General Counsel and other stakeholders.
• Demonstrate maturity, discretion, and professionalism in handling sensitive and confidential information.

• Should have at least a bachelor’s degree in law.
• Able to communicate in English (writing and verbal)
• Should have at least of 5 years in a reputable law firm and/or relevant in-house legal department, with a focus on corporate law and transactional matters.
• Strong experience in advising on M&A, joint ventures, investments, fundraising, and other transactional matters.
• Solid understanding of general corporate commercial issues and the ability to provide pragmatic legal solutions.
• Knowledge of data privacy laws and regulations, with experience advising on related matters.
• Excellent drafting, and communication skills.
• Demonstrated ability to manage external counsel effectively.
• Strong stakeholder management skills, with the ability to work collaboratively with cross-functional teams and build relationships at all levels of the organization.
• Exceptional analytical and problem-solving skills, with attention to detail.
• Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.
• Demonstrated professionalism, integrity, and discretion in handling confidential information.

• Manage enterprise wide risk management programs.
• Identify and manage risks to the organization, it’s employees, stakeholders, assets and operations.
• Monitoring and maintain Key Risk Indicators parameters on monthly and weekly basis.
• Engage and develop effective working relationship to support cooperative response to risk management matters and issues.
• Provide guidance and training to promote risk control awareness, ownership and accountability.

• Minimum 2 years of relevant working experience, preferably from start-up/tech company or financial industry
• Good knowledge about risk management
• Intermediate proficiency in using data tools (SQL, BigQuery, etc)
• Bachelor’s degree graduate
• Excellent communication skill and stakeholders management
• Strong analytical skills and problem solving

About the role

Ready to make a significant impact? If you're enthusiastic and committed, prepared to promote Amartha employer brand, draw in top talent, uncover the potentials of Indonesia's grassroots, and contribute to the creation of a positive company image, your next adventure awaits. Join us in building a workplace that truly stands out—apply now!.

Responsibilities

1. As a  part of the Employer Branding and Internal Communications team, you will be responsible for developing and executing comprehensive employer branding strategies especially for field officers that resonate with our values and business objectives.
2. Craft authentic and engaging content that showcases our company culture, achievements, and the unique stories of our employees across various platforms.
3. Manage and curate our Tiktok presence to attract and captivate potential candidates, leveraging platforms effectively to enhance our employer brand.
4. Organize and actively participate in events, job fairs, and industry conferences, presenting opportunities to elevate our brand visibility and attract top talent.
5. Manage all data related to hiring marketing strategies and generate regular reports to monitor the effectiveness of these strategies.
6. Work closely with cross-functional teams, including HR, marketing, and leadership, ensuring a consistent and impactful employer brand across all touchpoints.

1. 2+ years of experience in employer branding, marketing, or internal communications (Exposure to field operations or relevant industry experience is advantageous).
2. Excellent written and verbal communication skills to effectively convey the employer brand message.
3. Demonstrated knowledge and proficiency in digital marketing, including social media platforms like TikTok, and others relevant to the target audience.
4. Proven ability to create authentic and engaging content that effectively communicates company culture and values.
5. Experience in organizing and participating in events, job fairs, and conferences to promote employer branding initiatives.
6. Strong analytical skills, including the ability to manage and interpret data related to employer branding initiatives. Familiarity with metrics and analytics tools for performance assessment.
7. Willingness to travel as needed to cover all Amartha points based on organizational requirements.

A-Pioneer Future Leaders Program is special for Bali and Nusa Tenggara placement. This is a hiring development program with 12 months (1 year) on the job training (OJT) designed to develop competent and promising future employees in line with Amartha company's values, competences, and expectations, who will be prepared to become Amartha's next future leaders, as our Business Manager.

The program will provide you first-hand experiences of the lending business process with intensive mentorship program. You will get opportunity to lead field office team and excitement journey to placement all Bali and Nusa Tenggara area.

During the program, You will be provided with exclusive learning by experts in this fields regarding:

• Intensive leadership training program
• Mentoring & coaching program
• The improvement project to have significant impact

• Student or recently graduated from Bachelor Degree
• Minimum IPK 3.00/4.00
• Have a driving license for SIM C is a must
• Currently living in Bali or Nusa Tenggara area
• Familiar with Google Spreadsheet & Microsoft Excel
• Involved in university organizations or communities
• Commit to placement in Bali or Nusa Tenggara area
• Firm commitment to take part in the full 1 year program 
• Passionate to make an impact and empower others
• Good in communication skill, result oriented, and strong to adapt in dynamic situation

What makes A-Pioneer stands out?

• The fast track to unlock your maximum potential from operational to leadership to become our next Business Manager
• Get the chance for on the job training
• Intensive guidance & mentoring from Amartha's business management practitioner mentors
• Attractive allowances

• Answering questions about a company's products or services. Through Email all channels, and serve First Layer Agents escalations
• Processing orders and transactions
• Resolving issues and troubleshooting technical problems
• Delivering information about a company's offerings
• Providing proactive First Layer Agents outreach
• Handling customer complaints, from case escalations.
• Collecting and analyzing customer feedback.

• Has a bachelor’s degree from a college/university Or 6 months to 1-year BPO experience if the non-degree holder
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
• Have 30-35wpm typing skills
• Ability to communicate effectively through chat/e-mail 
• Willing working in shifting and flexible working hours
• Internet knowledge : Understand basic knowledge of the internet, social media, and being able to use computers
• Basic English : Ability using English writing and speaking.

A-Pioneer Future Leaders Program is a hiring development program with 12 months (1 year) on the job training (OJT) designed to develop competent and promising future employees in line with Amartha company's values, competences, and expectations, who will be prepared to become Amartha's next future leaders, as our Business Manager.

The program will provide you first-hand experiences of the lending business process with intensive mentorship program. You will get opportunity to lead field office team and excitement journey to placement all around Indonesia.

During the program, You will be provided with exclusive learning by experts in this fields regarding:

• Intensive leadership training program
• Mentoring & coaching program
• The improvement project to have significant impact

• Student or recently graduated from Bachelor Degree
• Minimum IPK 3.00/4.00
• Have a driving license for SIM C is a must
• Familiar with Google Spreadsheet & Microsoft Excel
• Involved in university organizations or communities
• Commit to placement all around Indonesia
• Firm commitment to take part in the full 1 year program 
• Passionate to make an impact and empower others
• Good in communication skill, result oriented, and strong to adapt in dynamic situation

What makes A-Pioneer stands out?

• The fast track to unlock your maximum potential from operational to leadership to become our next Business Manager
• Get the chance for on the job training
• Intensive guidance & mentoring from Amartha's business management practitioner mentors
• Attractive allowances

About the Role 

The Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats through various security assessment activities (including but not limited to: . penetration testing, vulnerability assessment, etc)
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Manage bug bounty program
• Enhance the effectiveness of security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable (e.g.  CEH,OSCP, eCPPT, Ejpt etc)
• Advance knowledge in  API Security, Mobile/Application Security, Cloud Security
• Advance knowledge in security adversarial techniques, tactics, and procedures
• Experienced in conducting Static Application Security Test (SAST) and Dynamic Application Security Test (DAST)
• Experienced in scripting using Python, Bash, Go
• Highly skilled with strong hands-on experience with various security assessment tools such as Metasploit, BurpSuite, ZAP, OWASP tools, Hydra, Netsparker, Wireshark, Apktool, nikto, Cloudbrute , Kali Linux tools, Frida, MobSF, or comparable technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF

As a Talent Management intern, you will support the implementation of human resource strategy specifically in the areas of talent management, succession planning, organizational development, performance management, and project management with the objective of establishing the best place to work and empowering A-Team to achieve the best version of themselves.

Responsibilities:

• Assist operational and administrative support for Talent Management and Organization Development activities such as performance review processes, organization structure and job description updates, succession planning and talent development preparation, etc. for both in Head Office and Field Office
• Support administrative tasks for Employee Assistance Program
• Helps administrative tasks and journey for Management Trainee programs
• Manage data and leverage analytics to measure impact of talent actions
• Involve in related TM projects and collaborate with other People & Culture teams to explore and identify potential improvement
• Involve in employee assessment and data processing

• Fresh graduate from any major, preferably from Industrial Engineering or Psychology
• Passionate in organizational development and talent management matters
• Attention to detail and familiarity with data processing tools (Excel, Spreadsheet, etc.)
• Possess can-do attitude and growth mindset
• Analytical and creative problem-solving skills
• Able to work both individually and collaboratively
• Nice to have exposure in project management

As a People Event and Special Project Intern, you'll lead exciting projects to create impactful events that enhance our brand and employee experiences. You'll collaborate with teams to bring innovative ideas to life, focusing on large-scale events and new, highly requested experiences.

Key responsibilities:

• Event Planning & Execution: Lead and assist in planning and executing impactful events that enhance our brand and employee experiences.

• Innovation & Creativity: Collaborate with various teams to develop and implement innovative ideas for large-scale events and new, highly requested experiences.

• Project Management: Coordinate and manage logistics, timelines, and resources for successful event delivery.

• Brand Alignment: Ensure all events align with the company's brand identity and messaging.

• Promotion & Engagement: Create promotional strategies and materials to drive participation and engagement.

• Feedback & Improvement: Gather and analyze feedback to continually enhance future events and experiences.

• Ambitious PR/Marketing Graduate. Has Leadership and organizational experience.
• Skilled in managing projects, especially events involving multiple stakeholders.
• Strong project management abilities: planning, multitasking, time management, and delivering results.
• Creative thinker who thrives on innovative solutions.
• Passionate about people engagement and creative event design.
• Expert at crafting high-quality pitch decks.
• Proficient in Google Suite/Microsoft Office, with a focus on data management and analysis using Excel/Google Sheets.

• Conduct quality assurance (QA) and post disbursement review in Branch process to ensure the process is comply with SOP
• Provide recommendation for Branch and monitoring implementation of action plans
• Conduct risk related (operational risk & credit risk) training in Branch
• Continuous review of existing business processes and coordinate with related parties to conduct process improvements

• Should have at least 2 years experience as quality assurance/risk & control/internal audit in financial industry, preferably from micro business related
• Bachelor’s degree graduate
• Strong communication skill
• Good in internal control
• Good analytical skill and problem solving
• Strong knowledge in micro segment credit process
• Willing to be based in/willing to relocate to Kalimantan
• Willing to travelling all region in Indonesia

• Coordinating and overseeing regular building maintenance and repairs.
• Managing and directing cleaning and security staff and activities.
• Preparing and carrying out emergency protocols and procedures.
• Maintaining a safe environment for building occupants and visitors.
• Preparing and monitoring maintenance budgets.
• Negotiating and liaising with third-party service providers.
• Conducting regular building inspections and preparing reports.
• Ensuring facilities are in compliance with applicable policies, regulations, and building codes.
• Responding to inquiries and requests by building tenants and resolving any problems or issues.

• Bachelor's degree in any field.
• At least 4 years of experience as a building manager or in a similar role.
• Knowledge of relevant laws, regulations, and building management.
• Excellent project management and negotiation skills.
• Good communication and customer service skills.
• Strong critical thinking and problem-solving skills.

Kami mencari Business Manager (Team Leader) yang berpengalaman untuk memimpin dan mengawasi pekerjaan karyawan di perusahaan kami. Tugas utama adalah bertanggung jawab untuk memastikan efisiensi operasi bisnis serta menetapkan tujuan strategis kedepannya. Selain itu juga harus memiliki kompetensi memberikan bimbingan untuk peningkatan kinerja, dengan cara yang menggabungkan visi dan budaya perusahaan. Tujuannya adalah untuk memastikan profitabilitas kegiatan perusahaan kami untuk mendorong pembangunan berkelanjutan dan kesuksesan jangka panjang.

Tanggungjawab Kerja:

• Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target
• Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan
• Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.
• Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas
• Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

• Pendidikan terakhir minimum Diploma
• Memiliki pengalaman bertanggung jawab dalam memimpin tim min 2th
• Berpengalaman memimpin lebih dari 5-10 anggota tim
• Memiliki pengalaman min 2 tahun di Micro Finance sebagai Manager (Lembaga Keuangan Sistem Grameen diutamakan)
• Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target
• Mempunyai motor dan SIM C
• Bersedia ditempatkan di seluruh wilayah Balikpapan

Kemampuan yang Dibutuhkan:

• Disiplin Tinggi (berintegritas, jujur & transparan)
• Memiliki kekuatan komunikasi & berkolaborasi dengan tim
• Memiliki semangat belajar yg tinggi terutama untuk menganalisa informasi dan data
• Mudah beradaptasi pada perubahan dan berorientasi pada target
• Mampu membangun budaya coaching untuk meningkatkan performa tim

• Gapok + Insentif
• Tunjangan
• Asuransi Kesehatan
• Jenjang Karir
• Asuransi kehilangan sepeda motor*
• Program Pinjaman Karyawan*
• Benefit Pernikahan*
• Benefit Kelahiran anak*
• Umroh untuk karyawan berprestasi*

About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

As a People Experience Partner Lead, you will be the counterpart to work closely with key stakeholders and employees in designated departments in order to align business objectives and ensure the whole working experience, processes and procedures. You will work collaboratively across teams and develop initiatives and solutions.

Responsibilities

• Provide support and guidance to stakeholders and employees in areas of people operation process, engagement, development, and employee relations.
• Translate business plans into HR-related assistance such as talent performance management, development plan, and engagement to achieve business goals.
• Review and ensure current employees' life-cycles as well as HR-related processes and procedures.
• Collaborate across HR teams and other divisions to explore and identify potential improvement.
• Leverage data and feedback to generate deep understanding of employees’ needs and develop various HR initiatives and projects.

• Should have at least 4 years of experience with exposure in variety of HR competency areas such as employee experience, employee relations, organizational development, performance management, etc
• A Bachelor’s / Master's degree in any equivalent field
• Effective verbal and written communication skills
• Strong relationship-building abilities or interpersonal skills to engage with all level employees
• Analytical skills and the ability to work both individually and collaboratively in a dynamic environment
• Creative problem-solving skills and attention to details
• Experience in project management
• Understanding of Indonesia's HR regulation laws and industrial relations is a plus

About the Role:
As a Legal and Compliance Intern at Amartha Group, you will play a crucial role in ensuring the smooth functioning and regulatory compliance of the company. Your responsibilities will encompass various legal and administrative tasks that are essential for the organization. You will assist in managing and maintaining company documents, preparing important corporate documents such as Circular Resolutions and BOD/BOC Approvals, and closely monitoring the company's permits. Additionally, you will support the Litigation team by providing necessary documents for trials and LAPS. This role offers a comprehensive experience in the legal and compliance aspects of the business.

Job Description:

• Assist in maintaining Amartha Group documents.
• Prepare corporate documents (Circular Resolutions, BOD and BOC Approvals).
• Monitor Amartha Group's permits.
• Support the Litigation team with documents needed for trials/LAPS.

• Final-year student or Fresh graduate in bachelor degree of Law from reputable university with minimum GPA 3.00
• Have an excellent ability in identifying problems, strong conceptual and analytical thinking
• Must be mature, resourceful, self-motivated and result-oriented
• Good command in English and computer literate is a must

As a Digital Marketing at Amartha, you will play a crucial role in developing and executing digital marketing strategies to drive brand awareness, customer acquisition, and engagement. You will work closely with the marketing team, creative team, and other stakeholders to plan, implement, and optimize digital campaigns across various channels.

Responsibilities

• Create and manage digital marketing campaigns, including paid search, display advertising, social media advertising, and email marketing
• Monitor and analyze campaign performance data to identify areas of improvement and optimize campaigns based on key metrics
• Collaborate with the creative team to develop engaging and persuasive digital content, including ad copy, landing pages, and email templates
• Stay up-to-date with digital marketing trends and best practices, and propose new ideas and strategies to drive results
• Manage and maintain relationships with digital marketing vendors and partners
• Track and report on digital marketing metrics and KPIs to stakeholders and management

• Minimum 2 years of experience in digital marketing, preferably in the financial industry or fintech
• Proficient in using digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, and email marketing software
• Strong analytical skills and ability to interpret data to drive insights and optimize campaigns
• Excellent written and verbal communication skills
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously
• Bachelor's degree in Marketing, Communications, or a related field

As the Head of Growth Marketing at Amartha, you will be responsible for driving user acquisition, engagement, and retention through strategic marketing initiatives. You will lead a team of marketing professionals and collaborate closely with cross-functional teams to develop and execute growth strategies.

Responsibilities

• Develop and implement data-driven growth marketing strategies to increase user acquisition and retention
• Lead and manage the growth marketing team, providing guidance and support to achieve performance targets
• Collaborate with cross-functional teams to optimize user onboarding, conversion funnels, and user journey
• Analyze marketing performance data to identify opportunities for improvement and optimization
• Stay updated with industry trends, best practices, and emerging technologies to drive innovative marketing strategies
• Develop and maintain relationships with marketing partners and vendors
• Track and report on key performance metrics to stakeholders and management

• 5+ years of experience in growth marketing or a similar role, preferably in the financial industry or fintech
• Proven track record of driving user acquisition and growth through strategic marketing initiatives
• Strong analytical skills and ability to interpret data to drive insights and optimize campaigns
• Excellent leadership and team management skills
• Experience with marketing automation tools, CRM systems, and analytics platforms
• Bachelor's degree in Marketing, Business, or a related field

About the role

The Senior UX Researcher is a highly experienced professional responsible for leading and conducting user research to inform the design and development of user-centered products and services. They work closely with product managers, designers, and engineers to gather and analyze user data, identify usability issues, and recommend solutions.

Responsibilities

• Define research goals and objectives in collaboration with product managers, designers and other stakeholders.
• Conduct user research to gather data about user needs, preferences, and behaviors.
• Analyze research data to identify usability issues and opportunities for improvement.
• Communicate research findings to product managers, designers, and engineers in a clear and concise way.
• Recommend design solutions based on research findings.
• Manage research projects from start to finish, including planning, execution, and reporting

• A Bachelor’s / Master's degree in Information Design, Psychology or a related field.

• Min. 6 years of experience in user research, including experience with a variety of research methods, such as usability testing, surveys, and interviews.
• Strong understanding of user-centered design principles.
• Has knowledge related financial services product or industry
• Proven ability to conduct user research.
• Excellent communication skills.
• Ability to work independently and as part of a team.