Total 93 job vacancies by Cermati.com

• Develop and manage existing merchants
• Responsible for merchant growth
• Drive usage and adoption of our product, using data and best practices.
• Create and execute marketing campaign for merchant
• Collaborate with Marketing Team to give more exposures on merchants
• Generate performance report regularly and share insights to merchants for performance improvement

• Source candidates from multiple channels and make recommendation for new channels
• Manage candidate source to ensure a continuous stream of candidates
• Shortlist candidates and select the best from our pool of applicants
• Identify great talents for potential needs in the company
• Interview candidate for culture-fit selection process
• Keep track and prepare reports of open positions, hiring funnel, turnover rate, and headcount requisition from hiring managers
• Participate in a variety of HR projects

1. Merekap masing-masing grup offline sales -+ 30 group dan -+600 Merchant dan di rekap kedalam gsheet mulai dari Input tanggal, Lokasi, upload foto POP.
2. Shared Resourced dengan PIC admin lainnya di Operations Strategist, membuat report daily payment team desk collection.
3. Handle restructure and waiving
4. Membuat report adhoc
5. Membuat weekly report offline merchants tim anti fraud

• Source candidates from multiple channels and make recommendation for new channels
• Manage candidate source to ensure a continuous stream of candidates
• Shortlist candidates and select the best from our pool of applicants
• Identify great talents for potential needs in the company
• Interview candidate for culture-fit selection process
• Keep track and prepare reports of open positions, hiring funnel, turnover rate, and headcount requisition from hiring managers
• Stay abreast of relevant news in the tech industry and talent market competitive landscape
• Participate in a variety of HR projects

• Conduct training for sales promoters both for hard and soft skills
• Monitoring performance of sales promoters
• Audit sales promoters competency

• Install and setup laptop with Windows operating system
• Configure computer hardware, software, and IT office devices (printers, CCTV, etc.)
• Replacing laptop and computer hardware (HDD/SSD, RAM, Keyboard, etc.)
• Diagnosing and troubleshooting issues on laptops and computers
• Updating database of laptop devices

• Conduct and Evaluate weekly Ops new joiner and existing employee training

• Coordinate with Ops leaders in training delivery

• Facilitate Modul for Ops training (development)

• Report directly to L&D Manager for any Ops Training Activity (Daily, Weekly & Monthly)

• Assisting L&D Department for Non-Ops Training if needed

• Facilitate refreshment program if needed

• Create and update organization structure periodically
• Conduct Job Analysis, Job Description, and Job Evaluation
• Collaborate with superiors to formulate the company's soft and technical competency dictionary 
• Handle employee performance management (planning, monitoring, and evaluation)

• Manage and responsible for the desk collection Process

• Liaise with Superior (Collection Manager)

• Responsible to maintain daily, weekly, monthly report

• Coordinate collaborations with other departments.

• Monitoring and developing team performance and coaching the team

We are looking for a strong mass recruitment manager to lead team of mass recruiters to support our operation team growth across collection, sales and call center team. 

• Build strategy to execute mass recruitment of operation team across sales, call center and operation team 
• Review applicants.
• Conducting interviews
• Conduct reference check
• Prepare a proposal for the job offering to the employment contract
• Prepare a hiring report, vacancies, assessments, talent bank, and recruitment productivity
• Present regular meetings with division heads on the manning level vs hiring needs
• Build relationships with head hunter and/or recruitment partners
• Liaise with Learning Development on the onboarding and employer branding experience

• Able to work with the team, motivate and help develop team members
• Directly responsible for customer support staff development
• Ensure that all customer service activities ex. receiving every question, request complaint and customer problem are carried out in accordance with the procedures, and good service procedures in order to meet customer satisfaction
• Monitor the resolution of customer complaint/request are resolved in a timely manner according to the agreed deadline
• Manages and develops a team of assigned agents to meet and exceed performance, quality, customer satisfaction, by providing them guidance and support

• Manage prospecting activity to meet and build relationships with prospective sales partners to grow sales. Acquisition and developing new merchants like promotion activities with principles and retail collaboration. 

• Handling promotional system in store, marketing program and sales analytics

• Design, prepare and manage marketing and other promotion activities including promotional material to support marketing activity and grow sales in the company. 

• Actively assess and evaluate sales results in regular sales & marketing meetings, including: providing data and feedback on current market trends. 

• Propose activities or actions that will improve the sales performance 

• Manage sales performance of key accounts portfolio. 

• Sales performance for consumer financing business, develop, & planning merchant also penetrate market for traditional and modern and create strategy and planning - Developing and sustaining solid relationships with key clients that bring in the most income for the company.

• Addressing and resolving key clients' complaints. 

• Acting as the main point of contact between key clients and internal teams.

As the main person in charge for all compliance activities and initiatives in Cermati Fintech Group, you will play a critical role in supporting new business development, new products, and ensuring business continuity by ensuring compliance to applicable laws and regulations. As the organization continues to grow, you will also be in charge of developing a solid and effective compliance team.
To succeed in this role, you will need both strong analytical minds and knowledge of the regulations in the fintech/financial industry, and show communication and influencing skills towards the regulators.

• Drive key projects related to new licensing with Bank Indonesia, OJK, Bappebti, or other applicable regulators
• Stay up-to-date with new and updates to current regulations, assess and interpret the impact on our business
• Liaise with different stakeholders to drive the necessary changes to comply with the law and regulations
• Develop and implement compliance monitoring program, including setting up systems to ensure compliance to Anti-Bribery & Corruption and AML-CFT (APU-PPT) regulations
• Actively develop professional network and influence within the applicable associations and regulators (AFPI, APPI, Apparindo, etc)
• Responsible to identify, prevent, and correct non-compliance with applicable laws and regulations within the company
• Ensure all routine and adhoc reports to regulators are submitted accurately and in a timely manner
• Perform or direct the internal investigation of compliance issues

• Handling promotion activities with brand principles and retail merchants (offline merchants).

• Handling promotional system in store, marketing program and sales analytics Design, prepare and manage marketing and other promotion activities including promotional material to support marketing activity and grow. sales in the company. 

• Active in providing ideas related to the display of promotional materials at merchants 

• Planning, producing and controlling promotion material stock and distribution. 

• Actively assess and evaluate sales results in regular sales & marketing meetings, including: providing data and feedback on current market trends. 

• Planning and executing branding events e.g gathering, exhibition, sponsorship. 

• Intense Coordinating with internal and external team to achieve branding objective 

• Managing and acquiring brands in order to create mutually beneficial promotional collaborations 

• Manage sales performance of key accounts portfolio. 

• Developing and sustaining solid relationships with key clients that bring in the most income for the company. 

• Addressing and resolving key clients' complaints. 

• Acting as the main point of contact between key clients and internal teams.

• Ensure  all routine adhoc reports to regulators are submitted accurately and in a timely manner
• Create reporting content baseon superiors' direction
• Scan and organize letter and documents related to the compliance function (letters, from/to the regulators and govermental organization, association's certificate of membership, soft/ hardcopies and receipt of reports to the regulator)
• Help to draft and compile all MoM related to compliance (Minute of Meeting)
• Assist the compliance team in organizing and tracking internal policies and SOPs also document related
• Archive all the documents related to CFG compliance department
• "Warm and Remind" Regulatory due date to Compliance Team

• Support the Head of Compliance in projects related to new licensing with Bank Indonesia, OJK, Bappebti, or other applicable regulators
• Stay up-to-date with new and updates to current regulations, assess and interpret the impact on our business
• Review and/or recommend updating and improving the company systems and procedures 
• Liaise with different stakeholders to drive the necessary changes to comply with the law and regulations
• Ensure all routine and adhoc reports to regulators are submitted accurately and in a timely manner
• Review and/or recommend updating and improving the Company policies, provisions, systems and procedures with the provisions of regulation and the prevailing laws and regulations.

• Present Indodana to lenders regarding its products and services and how its value proposition would benefit both parties
• Maintain relationship with key bank associates to maintain good communication
• Prepare relevant key regular reports with lenders such as portfolio performance, financials, etc
• Liaise between internal teams and lenders to provide excellent response time
• Assist in ensuring accuracy of Indodana and Bank's metric (outstanding, disbursement) including assisting in lender's credit insurance claim
• Lead and manage lender's regular audit process including managing coordination with other relevant internal teams
• Strive to find out of the box solutions to lower thresholds and cost of fund from lenders 
• Organize and maintain up to date records for the data room 
• Explore business development opportunities with lender

• Responsible to sending daily/weekly report for stakeholders
• Developing and monitoring admin to do daily tasks/project
• Doing ad hoc/ routine report
• Working together with operations strategist to maintain report or lead project