Total 58 job vacancies by Moladin

• Melakukan prosedur penagihan dengan mengunjungi alamat para debitur untuk mengumpulkan pembayaran yang masih tertunggak.
• Bertanggung jawab untuk mencapai kinerja kualitas target piutang (AR).
• Melakukan negosiasi dengan debitur yang terlambat membayar, menawarkan solusi yang layak untuk mendorong pembayaran dengan segera.
• Menyiapkan laporan analisis berdasarkan hasil kunjungan ke debitur.

• Pendidikan minimal Diploma / SMK / SMA.
• Pengalaman minimal 3 tahun dalam posisi serupa.
• Memiliki pengetahuan yang kuat dalam Collection and Recovery di industri keuangan.
• Memiliki tingkat integritas dan perilaku etis yang tinggi.
• Keterampilan negosiasi dan komunikasi yang sangat baik.
• Mengetahui daerah setempat dan memiliki jaringan yang kuat.

At Moladin, we want to create impact and value by providing the best product experience. Product is at the core of our company. We want to build simple and intuitive products, yet keep evolving to remain highly relevant for our users. A research team in Moladin also will work together to share insights to marketing, operations, and strategy to ensure that all the product elements can be enjoyed best by its users.

As an outreach researcher, your main responsibility will be the researcher representative in each city and to deliver the dealer voice to the HO team . Your technical skills, communication skills, and way of working will be directly reviewed by

the Research Lead.

You will have the opportunity to learn about the step by step research process, including but not limited to : planning, recruiting, interviewing, making surveys, and reporting. Also you can sharpen your communication and writing skills.

Responsibilities

• Mainly work in the field to visit our dealer, you will visit three dealers in a day for 2 weeks in a month (total 30 dealers in a month) including recruit, schedule dealer visit, ensure recordings, and do note takings
• Work with and report to HO research team
• Create daily reports based on dealer visit
• Doing Ad-Hoc at the down time week
• Do travel to visit dealers including managing logistics
• Ensure compliance for each projects such as: project documentation

• A rule of thumb of <1 year of experience in the research industry
• Fresh graduates are also welcomed
• Graduated from English literature, humaniora is a plus
• Experienced in conducting end-to-end research projects
• Having no mobility issues since most of our research is executed in fieldwork
• Currently residing in local area (Bali)
• Having connections with used car dealers or leasing companies is a plus point
• Naturally eager to learn about research and naturally curious
• Enjoy doing face-to-face interview sessions with our users
• Confident in communicating ideas
• Possess high diligence, detailed personality, and fast response
• High responsibility to do remote working
• Get things-done mentality
• Having lots of ideas and willing to get your hands dirty in experimenting things
• Likes to communicate and meet new people
• Excited about a fast-paced and comfortable facing ambiguity in the working environment
• Proficiency in basic research skills
• Excellent communication skills in both English and Indonesian
• Good at writing in both English and Indonesian

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

This role will be based in Jakarta. This role will closely support our dealer financing business, and will be responsible for (i) the successful nationwide rollout of the GPS Tracking program during the implementation phase; and (ii) subsequent ongoing operations of the GPS Tracking program. This is a full-time role and the candidate will be required to work closely with the operations and business intelligence teams in Indonesia.

• Project management of the nationwide rollout of GPS Tracking program.
• Planning and management of inventory of GPS trackers and SIM cards.
• Develop an effective inventory management system for GPS trackers and SIM cards
• Close coordination with Procurement, Tech, and Warehouse teams to ensure timely replenishment / replacement / refurbishment of GPS trackers.
• Close support for Risk team, Command Centre, and Field Verificators to ensure the smooth execution of GPS Tracking operations.
• Management reporting of key performance metrics.

• Minimum of 8 years’ working experience.
• Strong experience in project management.
• Strong communication skills.
• Proficiency in English and Bahasa Indonesia is required.
• Good critical thinking and ability to manage multiple workstreams.
• Strong drive to solve problems and create impact.
• Resourceful, able to resolve issues in a timely and efficient manner.
• Able to embrace change and thrive in a fast-paced environment.

• Collaborate closely with a more senior member of the research team to support the review of reports.
• Act as a valuable sounding board for fellow researchers throughout the project.
• Participate actively alongside researchers in discussions with other teams while prioritizing accurate documentation (e.g., note taking, screen recording).
• Assist in organizing logistics for outreach research fieldwork sessions.
• Ensure strict adherence to project compliance requirements, including incentive management and project documentation.

• A minimum of 1 year of experience as a writer or in the research industry is preferred. Fresh graduates are also encouraged to apply.
• Graduation from English literature or humanities is a plus.
• Must possess a high level of diligence, attention to detail, and quick response time.
• Ability to work remotely with a strong sense of responsibility.
• Ability to take initiative and deliver results.
• Excitement for a fast-paced working environment and comfortable dealing with ambiguity.
• Excellent communication skills in both English and Indonesian.
• Proficiency in written English and Indonesian is required.
• Residing in Jabodetabek is required.

At Moladin, we want to create impact and value by providing an amazing product experience. Product is at the core of our company. We want to build a simple and intuitive app, yet evolving to remain highly relevant for our users as well as business. As a UX Writer, you will be in charge of designing the communication throughout our digital products by collaborating with product management, engineering, and data teams. Collaborating with product designers, you will navigate the end-to-end design process, from understanding and defining the problem scoping, translating it to a copy/communication intent, exploring the alternatives of copy solutions, gathering necessary feedback for the proposed solutions, handover to the development team, safeguarding the copy implementation, and tracking the performance of the copy design. You will initiate necessary processes on your own and demonstrate strong practices in expected design competencies with minimal supervision while helping mentor other more junior writers to elevate their crafts as well.

Responsibilities

• Work with product designers and product managers to translate user needs and business requirements into a high quality design solution that drives great outcomes and impact.
• Ensure smooth users experience and clear understanding throughout Moladin digital products and systems by facilitating user navigation, onboarding, promos, notifications, error messages, instruction and education material regarding Moladin products through high quality copies.
• Gather necessary data and contextual information with the most appropriate methods to identify user problems or to inform the copy decisions, and come up with creative solutions for the intended problems based on the premises from user research insights, business requirements, technical constraints, etc. 
• Create, craft, and deliver high quality copies that clearly communicate our design intention, incorporating Moladin's vision, tone of voice, and overall language and copywriting guidelines across products, as well as providing support documents such as release notes. 
• Gather necessary feedback from the users and stakeholders to narrow down the copy solution alternatives and inform the copy decision.
• Ensure the quality of the copies by conducting final edits and audits, and safeguard the implementation of copywriting in the developed products. 
• Build relationships with the product management, business, and engineering teams to better influence the communication design direction.  Adapt to these stakeholder's feedback, and be ready to challenge an idea whenever necessary.
• Collaborate with cross-functional teams consisting of research, legal, and marketing to better understand our users and business needs. 
• Work together with other UX Writers from different tribes to maintain copy consistency and quality across products, as well as contribute to creating, maintaining, improving and utilizing language and copy guideline documents.
• Create proper design documentation for each design project to store and easily share context.  
• Mentor at least one of the junior writers to help ensure the growth in our team qualities.

• 3 – 5 years of experience as a UX Writer / Product Copywriter in product digital industries. 
• Passionate about crafting clear communication for B2B products and systems. Being experienced in the Financing industry will be highly preferred, however having interest in learning about the Financing industry and all its terms will be a plus point. 
• A portfolio that showcases high quality UX copywriting works (and its application of copywriting fundamentals, interaction design principles and human-centered design methodology), as well as evidence of performing in a multidisciplinary design, business, and tech team.
• Ability to understand the identified problem and to dissect it down to the root cause, in order to understand the appropriate solutions.
• Ability to draw insights from both qualitative & quantitative data, and further identify problem areas to work on.
• Advanced skills and knowledge in product design with extensive and demonstrated expertise in effective communication design, information architecture and hierarchy, and interaction design.
• Independence in navigating the end-to-end design process, from defining the design intent and problem scoping, exploring the alternatives of solutions, gathering necessary feedback for the proposed solution, handover to the development team, and tracking the performance of the released solutions.
• Experience in managing expectations of internal and external stakeholders, as well as the ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, and resolving conflicts).
• Excellent communication skills in both English and Indonesian.
• Ability to adapt and thrive in a fast-paced, high pressure, high ambiguity environment, and ability to manage multiple projects simultaneously.

• Melakukan pemeriksaan mobil bekas secara detail dengan mengikuti standar operasional perusahaan, termasuk pemeriksaan terhadap mobil bekas yang pernah terendam banjir atau mengalami tabrakan.
• Bertanggung jawab dalam menyusun dan menyajikan laporan hasil pemeriksaan secara tertulis dan lisan.
• Berinteraksi dengan konsumen dengan sopan dan ramah serta memberikan hasil inspeksi kepada mereka.
• Menjaga fasilitas perusahaan dan menjaga ketertiban dalam melakukan pekerjaan.
• Mampu mengendarai mobil dan siap bekerja secara shift dan rotasi ke lokasi cabang atau titik inspeksi.

• Pengalaman minimal 3 tahun pengalaman bekerja di bengkel authorized atau 1 tahun sebagai inspector.
• Pendidikan minimal lulusan SMK jurusan otomotif.
• Memiliki integritas tinggi, memiliki komunikasi dan kemampuan pemecahan masalah yang baik
• Wajib memiliki kendaraan bermotor serta memiliki SIM C.
• Tidak memiliki catatan kriminalitas.

• Primarily responsible for the timely and accurate handling of fiducia registrations, including fulfilling all document requirements from customers.
• Ensure timely receipt of documents from the notary for fiducia certificates and fiducia deeds, in accordance with the agreed timeline.
• Maintain the upload of all documents and update the system for flagging fiducia results.
• Create, monitor, and store fiducia/document files, including creating logs to track any TBO (To Be Obtained) documents and their SLA (Service Level Agreement) tracking.
• Ensure all documentation, approvals, and necessary data are accurately filled out in the system before initiating any document pull-in/pull-off.
• Address any requests related to the fiduciary registration process from other units.
• Prepare daily and monthly reports.
• Responsible for reconciling costs with notaries for fiducia fees.

• At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, or business administration.
• Experience in the fiducia process within lending companies is preferred.
• Advanced skills in Microsoft Excel, MS Word, and MS Office are a must, including administrative and documentation functions.
• Exceptional attention to detail, with a keen interest in reviewing data. Must possess high levels of responsibility, integrity, commitment, and discipline.
• Strong dedication to delivering excellent work and exceeding expectations in a fast-paced environment.
• Excellent oral and written communication skills, with the ability to effectively communicate process recommendations within the operational area.

• Contribute to the development and maintenance of IT and information security policies and procedures in accordance with industry standards and applicable regulations.
• Periodically facilitate IT and information security awareness.
• Monitor and assess the organization's compliance with policies, standards, and relevant IT and information security regulations.
• Conduct regular compliance audits.
• Provide support to Internal and External Auditors regarding the implementation and certification of ISO 27001.
• Assist Internal and External Auditors and Compliance team in meeting regulatory and audit requirements.
• Participate in the identification, assessment, and monitoring of IT and information security risks.
• Support the development and maintenance of the risk register.
• Collaborate with the IT and information security team, as well as various business units, to ensure compliance and effectively mitigate risks.

• Bachelor's degree in Information Technology, Information Security, or a related field.

• Good understanding of GRC concepts and principles of information security.
• Basic knowledge of IT Risk, information security regulations such as "Peraturan OJK Manajemen Risiko TI" lembaga jasa keuangan non Bank, or ISO 27001.
• Familiarity with information technology and security, including knowledge of security controls.
• Strong analytical and problem-solving skills.
• Excellent communication skills, both verbal and written.
• Ability to compile clear and concise reports.
• Quick learner and adaptable to changes in technology and regulations.
• Additional certifications such as Cobit, ITIL, ISO 27001, CISA, or similar would be a plus.
• Effective team player and ability to collaborate with various stakeholders in the organization.