Total 6 job vacancies by ThinkWell

Do you believe that everyone deserves access to affordable, quality healthcare? Are you driven by creativity, bold ideas, and disruptive innovation? Are you inspired by exceptionally talented, diverse, impact-oriented colleagues? Do you thrive in a dynamic, high-growth, fast-paced environment? Then consider a job with ThinkWell.

ThinkWell is a growing, flexible health systems organization, with both global influence and local grounding. Our focus is on driving transformation in the global health space by always questioning and disrupting conventional wisdom about what works or what can or cannot be done. We believe in pragmatisms over ideology and develop solutions tailored to a client’s context and political realities without replicating global models and all-purpose solutions. We know that to drive change, we must focus on how the world could be, rather than making excuses for the status quo.

Strategic Purchasing for Primary Health Care (SP4PHC) project, which is a nine-year program supported by a grant from the Bill & Melinda Gates Foundation (BMGF) that supports countries to improve how funds are allocated to healthcare providers to achieve the goal of universal health coverage.

In Indonesia, the phase two - SP4PHC is working with Ministry of Health (MOH) since the late 2022 on supporting the MOH’s Health Transformation agenda, and specifically focusing on reforms around improving PHC, health financing, and digital health across Indonesia. SP4PHC Indonesia is implementing three workstreams, which aim to support the MOH through at PHC Consortium (Workstream 1), improve how JKN purchases PHC services (Workstream 2), and foster integration of telemedicine into purchasing arrangements for PHC services (Workstream 3).

Under Workstream 1, SP4PHC has been tasked as a coordinator of MOH-lead PHC consortium at 4 selected districts and build a strong collaboration with four reputable universities. This includes the University of Indonesia, Gadjah Mada University, Padjadjaran University, and Udayana University. In order to leverage this collaboration, the ThinkWell Institute is keen to open the opportunity for a student internship program with four aforementioned universities (one intern per university). This aims to create a new champions on the primary care issues, mainly from the academic circumstances. This internship will be supervised directly by one of the ThinkWell’s staff with meals and transport allowance provided during the internship period (six months). The program will be based in Jakarta, Indonesia.

SP4PHC-Specific Tasks

Technical Activities:

• The intern will be expected to learn the overall ongoing activities under the SP4PHC project.
• Conduct literature reviews related to current evaluations, studies, publications on national health insurance, primary health care, telemedicine, and other topics as required.
• Assess one most relevant topic by each intern that might be relevant for thesis development.
• Utilize qualitative and quantitative data from MoH, BPJS-K, and other partners, as needed.
• Deliver high-quality and timely outputs for deliverables in a written document.

Mini Projects

• The interns is expected to create a collaborative mini-project that is aimed to show their results during the internship program.

Job Location: This internship is based in ThinkWell Office, Jakarta. (Indonesian Nationals Only)
Reporting lines and teamwork: Senior Medical and Health Financing Specialist

1. Bachelor or Master student that has completed a minimum of six semesters, respectively;
2. Firm understanding of the current health system in Indonesia, mainly on the ongoing progression in primary health care transformation;
3. Advanced proficiency in Excel and PowerPoint required; proficiency in statistical analysis packages (e.g. STATA) preferred;
4. Exceptional analytical, research and problem-solving capabilities;
5. A thoughtful systems thinker with grounded, pragmatic understanding of the complexities of our work;
6. Tech savvy and skilled at visual display of data;
7. Full fluency in English and Bahasa Indonesia;
8. Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas.

The Analyst works as a key member of the Strategic Purchasing for Primary Health Care (SP4PHC) project, which is supported by a grant from the Bill & Melinda Gates Foundation that provides technical assistance to countries to improve how funds are allocated to healthcare providers to achieve the goal of universal health coverage.

In Indonesia, SP4PHC is working with Ministry of Health (MOH) since the late 2022 on supporting the MOH’s Health Transformation agenda, and specifically focusing on reforms around improving PHC, health financing, and digital health across Indonesia. SP4PHC Indonesia is implementing three strategies, which aim to improve how JKN purchases PHC services, optimize flow of funds via districts to PHC providers, and foster integration of telemedicine into purchasing arrangements for PHC services.

To support these strategies, several activities related to the health system, financing, and policy will be carried out. The Analyst will be a core technical member of the SP4PHC Indonesia team and will report to the Project Director. This is a full-time position based in Jakarta, Indonesia.

Data Analysis for Policy Reform

·        Support the generation of evidence and insights from the Consortium implementation, and work with the MoH and partners to incorporate these into policy development and roll-out

·        Assist the team to streamline study results, produced by universities within the Consortium to ensure it is aligned with the Ministry of Health’s directives

·        Support team to generate targeted evidence and provide technical support to MOH and BPJS-K on improving JKN and work with these partners to incorporate these findings into policy development and roll-out

·        Support construction and costing of INA Grouper as a payment mechanism within Indonesian national health insurance scheme, as requested by MOH

·        Prepare data for analysis, documenting the study protocol and upholding good research practice

·        Analyze data and synthesize information, especially as it relates to strategic purchasing

·        Conduct literature reviews related to current evaluations, studies, publications on national health insurance, primary health care, telemedicine, and other topics as required

·        Collect qualitative and quantitative data from MoH, BPJS-K, and other partners

·        Prepare communications for policy and technical meetings or forums

Data Analysis for Learning Agenda and Knowledge Management

• Collaborate with other staff on key themes like human resources for health, telemedicine and commodities and supply chain, from literature reviews, research, and learning product development

• Support data collection and synthesis for the learning agenda based on key evaluation and learning questions

• Synthesize M&E data for the learning agenda and to inform policy-oriented reports and analyses

• Contribute to the development of knowledge management systems

• Maintain project database of all data, information, reports, technical papers, and publications

• Draft policy reviews, policy briefs, national and international scientific publications

Technical Support and Pilot Implementation

• Contribute to the design of strategic purchasing pilots to test policy options at the district level

• Conduct field monitoring of pilots and liaise with an external third party to monitor and evaluate the pilot project

• Together with project partners, support the development of data management systems and ensure data quality for pilot projects

• Provide technical inputs and support the development of a private sector engagement strategy

• Provide technical support to the government and private sector partners as required

Strategic Partnerships

• Develop and maintain strong working relations with technical and management units in partner organizations (MoH, BPJS-K, subnational Health Offices, other health financing development partners, and private sector agencies)

• Arranging interviews, discussions, and meetings with various stakeholders related to JKN, PHC, telemedicine, and others as required

• Contribute to the development of strategic networks and partnerships to build the portfolio of ThinkWell Indonesia

• Contribute to the development and maintenance of project workplans and planning/reporting

1. Bachelor’s degree from medical school

2. Preferably master’s degree in public health, health economic, health system or health policy

3. Have relevant working experience at least 7 years for bachelor’s degree or 5+ years for graduate degree; experience in telemedicine and/or digital health preferred

4. Have experience in a management consulting firm, bilateral or multilateral development agency, and/or international NGO

5. Advanced proficiency in Excel and PowerPoint required; proficiency in statistical analysis packages (e.g. STATA) preferred

6. Exceptional analytical, research and problem-solving capabilities

7. A thoughtful systems thinker with grounded, pragmatic understanding of the complexities of our work

8. Tech Analystvvy and skilled at visual display of data

9. Demonstrated poise and professionalism in engaging with external partners, donors, and stakeholders

10. Full fluency in English and BahaAnalyst Indonesia

11. Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas

12. Ability and willingness to travel up to 25%.

The SA leverages that expertise to support and conduct high level analysis, generate insights, influence policy and to support program design and execution. The SA is responsible for supporting (on behalf of the Ministry of Health) a consortium to pilot primary health care transformation agenda in Indonesia. The SA is expected to contribute to the development and active dissemination of high-quality technical knowledge products.

The SA works as a key member of the Strategic Purchasing for Primary Health Care (SP4PHC) project, which is supported by a grant from the Bill & Melinda Gates Foundation that provides technical assistance to countries to improve how funds are allocated to healthcare providers to achieve the goal of universal health coverage.

In Indonesia, SP4PHC is working with Ministry of Health (MOH) since the late 2022 on supporting the MOH’s Health Transformation agenda, and specifically focusing on reforms around improving PHC, health financing, and digital health across Indonesia. SP4PHC Indonesia is implementing three strategies, which aim to improve how JKN purchases PHC services, optimize flow of funds via districts to PHC providers, and foster integration of telemedicine into purchasing arrangements for PHC services.

To support these strategies, several activities related to the health system, financing, and policy will be carried out. The SA will be a core technical member of the SP4PHC Indonesia team and will report to SP4PHC Project Director. This is a full-time position based in Jakarta, Indonesia.

Program design and implementation

• Support ministries of health and finance on development of national health financing strategies, budget planning, preparation and execution, and budget advocacy.

• Support sub-national actors in decentralized settings by strengthening capacity to respond to increased autonomy for planning, budgeting and public financial management.

• Support the design and implementation of health financing mechanisms such as health insurance and performance-based financing.

• Support team to generate targeted evidence and provide technical support to MOH and BPJS-K on improving JKN and work with these partners to incorporate these findings into policy development and roll-out

• Lead analyses on health expenditure, including out-of-pocket spending, financial forecasting, benefit incidence analysis, resource tracking and cost-effectiveness.

• Produce high quality written reports and presentations, including technical documents, project status reports, policy briefs, and publications for conferences and journals.

• Create graphics and visualizations of quantitative and qualitative data.

Research

• Develop research protocols, including data collection instruments such as surveys and semi-structured interview questionnaires, and support validation of instruments.

• Conduct desk research including literature reviews, data mining and analysis on relevant technical and policy issues and effectively summarize findings.

• Data collection and analysis for country research studies. Data collection may entail working closely with stakeholders, such as BPJS-K, Centers of Excellence, and the National Population and Family Planning Board (BKKBN)

• Provide quantitative and qualitative data analyses across a range of subjects.

Data Management

• Develop and manage large datasets such as NHA, IDHS, SUSENAS, and BPJS-K claims. This includes cleaning, constructing, sorting, and updating variables.

• Provide technical advice on how to mitigate risk when working with large datasets, such as accounting for missing data points

• Document the research process through Stata .do files or other methods to follow responsible record-keeping practices

Project Reporting and Representation

• Draft or revise sections of donor reports and coordinate team member input.

• Prepare communications for policy and technical meetings or forums

• Occasionally represent ThinkWell with external partners, donors or stakeholders at meetings and events.

Project Administration and Operations

• Develop and maintain strong working relations with technical and management units in partner organizations (BPJS-K; MoH; BKKBN; IBI; Bappenas; District Health Offices; and private sector agencies)

• Arrange interviews, discussions, and meetings with various stakeholders related to FP and MNCH and others as required

• Actively participate in virtual discussions with ThinkWell members from other projects and other countries

SP4PHC-Specific Responsibilities:

• Develop econometric modelling and participate in discussions throughout every step of the data analysis process

• Support the Deputy Director of Learning in developing and pursuing learning products, especially exploring research questions and how to address them-

• Contribute to the development of knowledge management systems

• Maintain project database of all data, information, reports, technical papers, and publications

• Conduct field monitoring of pilots and liaise with an external third party to monitor and evaluate

• At the direction of the Program Lead, contribute to ThinkWell’s various efforts to support the Government of Indonesia’s response to the COVID-19 outbreak

1.    BA/BS (Econ) and 7+ years experience or graduate degree and 5+ years experience;

2.    Relevant work experience in a management consulting firm, bilateral or multilateral development agency, and/or international NGO, preferably with some experience managing projects in low- or middle-income countries;

3.    Advanced proficiency in Excel and PowerPoint required; proficiency in statistical analysis packages (e.g. STATA) preferred;

4.    Demonstrated capacity to configure and analyze data, including from various large datasets such as NHA, IDHS, SUSENAS, RISKASFAS, RISKASDES, and MNCH mortality and morbidity data;

5.    Demonstrated experience with health economics, especially in the areas of econometrics research and Indonesian health systems

6.    Exceptional analytical, research and problem solving capabilities;

7.    A thoughtful systems thinker with grounded, pragmatic understanding of the complexities of our work;

8.    Tech savvy and skilled at visual display of data;

9.    Demonstrated poise and professionalism in engaging with external partners, donors, and stakeholders;

10. Full fluency in English and Bahasa Indonesia;

11. Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas;

12.  Ability and willingness to travel up to 25%.

ThinkWell is a growing, flexible health systems organization, with both global influence and local grounding. Our focus is on driving transformation in the global health space by always questioning and disrupting conventional wisdom about what works or what can or cannot be done. We believe in pragmatisms over ideology and develop solutions tailored to a client’s context and political realities without replicating global models and all-purpose solutions. We know that to drive change, we must focus on how the world could be, rather than making excuses for the status quo.

Strategic Purchasing for Primary Health Care (SP4PHC) project, which is a nine-year program supported by a grant from the Bill & Melinda Gates Foundation (BMGF) that supports countries to improve how funds are allocated to healthcare providers to achieve the goal of universal health coverage.

In Indonesia, SP4PHC is working with Ministry of Health (MOH) since the late 2022 on supporting the MOH’s Health Transformation agenda, and specifically focusing on reforms around improving PHC, health financing, and digital health across Indonesia. SP4PHC Indonesia is implementing three workstreams, which aim to support the MOH through at PHC Consortium (Workstream 1), improve how JKN purchases PHC services (Workstream 2), and foster integration of telemedicine into purchasing arrangements for PHC services (Workstream 3).

Under Workstream 1, SP4PHC has been tasked as a coordinator of MOH-lead PHC consortium at 4 selected districts. The PHC consortium aims to set up a catalytic learning platform where key national and subnational government, academic, and external stakeholders can work together to diagnose and improve how purchasing at PHC level within the context of integrated primary care service. Activities under the Consortium will include fund flow tracking, health performance assessment, and capacity building.

To support these workstreams, several activities related to the health system, financing, and policy will be carried out. The Medical and Health Financing Specialist position will be a core technical member of the SP4PHC Indonesia team and will report to Project Director. This is a full-time position based in Jakarta, Indonesia.

SP4PHC-SPECIFIC RESPONSIBILITIES:

Technical Support on PHC consortium

· Support the implementation of a consortium to pilot primary care transformation in Indonesia, providing technical support to the consortium, and coordinating activities with district authorities, the MoH, local research partners and others.

· In collaboration with Senior Technical Advisor and Project Director, support various activities, including fund flow tracking and health performance assessment, conducted by the Consortium across 4 districts

· Collaborate with Senior Technical Advisor to coordinate various Consortium stakeholders, which include units within MoH, other ministerial agencies, universities, other BMGF grantees, and district health offices,

· Ensure high quality and timely outputs for deliverables and technical assistance provided by universities in the Consortium

· Collaborate with Project Director to ensure alignment of District Technical Assistants’ works in 4 districts, especially technical support provided to DHO and university, with the Consortium’s activity

· Support the generation of evidence and insights from the Consortium implementation, and work with the MoH and partners to incorporate these into policy development and roll-out

Data Analysis for Policy Reform

· Collaborate with Senior Technical Advisor to support feasible study plan, oversee data collection, and provide inputs on data analysis that are being implemented by the team

· Support the translational process from evidence to policy by ensuring maximum uptake of evidence by relevant policymakers

· Prepare data for analysis, documenting the study protocol and upholding good research practice

· Analyze data and synthesize information, especially as it relates to strategic purchasing

· Conduct literature reviews related to current evaluations, studies, publications on national health insurance, primary health care, telemedicine, and other topics as required

· Collect qualitative and quantitative data from MoH, BPJS-K, and other partners, as needed

· In collaboration with the Senior Technical Advisor, undertake scenario development of strategic purchasing and primary health care to provide quality care for JKN members

Data Analysis for Learning Agenda and Knowledge Management

· Support data collection and synthesis for the learning agenda based on key evaluation and learning questions

· Synthesize M&E data for the learning agenda and to inform policy-oriented reports and analyses

· Help maintain project database of all data, information, reports, technical papers, and publications

· Publish briefs, papers, articles, and blogs.

· Present at conferences/participate in technical working groups on ThinkWell project-related technical innovations, priorities, and results.

· Build ThinkWell reputation as a thought leader in the field.

Technical Support and Pilot Implementation

· Contribute to the design of strategic purchasing pilots to test policy options within Consortium districts (e.g. telemedicine or ASIK pilot implementation)

· Conduct field monitoring of pilots and liaise with an external third party to monitor and evaluate the pilot project

· Together with project partners, support the development of data management systems and ensure data quality for pilot projects

· Provide technical inputs and support the development of a private sector engagement strategy

· Provide technical support to the government and private sector partners as required

Project Reporting

· Write sections of donor reports and coordinate team member input;

· Occasionally represent ThinkWell with external partners, donors or stakeholders at meetings and events; and

Strategic Partnerships

· Develop and maintain strong working relations with technical and management units in partner organizations, especially MoH and BPJS-K; and

· Contribute to the development of strategic networks and partnerships to build the portfolio of ThinkWell Indonesia

Job Location: This is a full-time position based in ThinkWell Office, Jakarta. (Indonesian Nationals Only)

1. Bachelor’s degree from medical school

2. Preferably a master’s degree in public health, health system or health policy

3. Have relevant working experience of at least seven years for a bachelor’s degree or 5+ years for a graduate degree

4. Have experience in a management consulting firm, bilateral or multilateral development agency, and/or international NGO, preferably with some experience managing projects in low- or middle-income countries

5. Advanced proficiency in Excel and PowerPoint required; proficiency in statistical analysis packages (e.g. STATA) preferred

6. Exceptional analytical, research and problem-solving capabilities

7. A thoughtful systems thinker with a grounded, pragmatic understanding of the complexities of our work

8. Tech savvy and skilled at visual display of data

9. Demonstrated poise and professionalism in engaging with external partners, donors, and stakeholders

10. Full fluency in English and Bahasa Indonesia

11. Outstanding written and verbal communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations, as well as across work areas

12. Ability and willingness to travel up to 25%.

ThinkWell is an emerging health systems development organization that is in a major growth phase. Determined to transcend the status quo, ThinkWell was founded in 2011 to provide bold, creative, and practical solutions to helping low- and middle-income countries achieve universal health coverage. While our core area of work is health financing, we take a “whole-of-systems” approach, specializing in five practice areas that intersect with health financing: governance, human resources for health, private sector, public financial management, and research and evaluation.

We are seeking a consultant to support business development capture activities. Based in Jakarta, Indonesia, the consultant will provide support on an anticipated USAID health system strengthening proposal. Work under the consultancy will include both capture and live proposal phases. This role will report to the US-based Business Development Advisor. This person will be expected to contribute to information gathering, outreach, partner coordination, and research.  

This position may be remote but must be based in the Jakarta area in Indonesia. It is expected to start immediately and last through June 2024.

Key Responsibilities:

• Provide expert opinion on the Indonesian health system, especially health financing, HIS, HRH, and integrated care issues, through discussion, email, and written pieces on specific topics.
• Contribute to developing ThinkWell’s approach and solutions to the key challenges to achieving the goals and objectives of USAID’s HSS Flagship project.
• Share relevant policy, research, report, and discussion documents and materials relevant to the Indonesia USAID HSS project.
• Help arrange meetings with potential partners or key stakeholders and represent ThinkWell.
• Estimated level of effort: 20 days over the proposal period (February 1 – June 30).
• Maintain confidentiality of work done and proposal development process.

• BA/BS and 6+ years experience or graduate degree and 4+ years experience. 

• Relevant work experience in business development with a management consulting firm, international NGO, or professional services organization, or, relevant work experience in health system strengthening projects funded by international donors.
• Experience contributing to USAID proposals or projects. Experience in health system strengthening preferred.
• Strong writing, quantitative, negotiating and research skills. 
• Excellent oral and written communication skills. 
• Strong organizational skills and interpersonal skills. 
• Fluency in English required.
• Ability to learn quickly, take direction and work independently.
• Ability to use creative, collaborative and consultative approaches to resolving issues.

Timeline: The Capture Support Consultant will continue through the end of the proposal, likely June 2024.

Please provide an updated CV highlighting your experience with the Indonesian health system and USAID and including your daily rate.

The Finance and Administration Specialist is responsible for administration, financial management, donor reporting and general operations support for the ThinkWell Indonesia program.

ThinkWell Institute is implementing a grant from the Bill and Melinda Gates Foundation for Strategic Purchasing for Primary Health Care (SP4PHC). The Specialist supports project implementation and is responsible for overseeing operations and management including financial and operational systems.

The role requires close coordination with the Finance, Talent and Solutions teams and works closely with Indonesia country program management. The Specialist reports to the Operations Manager or their designate and is based in the ThinkWell Jakarta office.

Administration

• Manage scheduling for partner meetings
• Prepare written communication such as drafting letters in Bahasa Indonesia as required for the administration of the country office
• Assist with translation of simple documents from English to Indonesian and vice versa
• Support staff in editing documents and presentations as required
• Assist with travel planning and logistics
• Develop a country office manual outlining processes, policies and procedures

Financial Management

• Support new country office with banking and registration process
• Ensure accurate recording of all financial transactions in ThinkWell financial management system
• Prepare online expense reports
• Develop and maintain filing system for financial documents in readiness for audits or tax reporting purposes
• Liaise with tax authorities as required
• Prepare VAT reports
• Prepare annual BAST reports
• Support country in the preparation of program budgets reviews and reports
• Prepare payroll after registration is finalized
• Manage petty cash if applicable

Office Management

• Manage all office responsibilities (supplies, IT, communications, utilities, contracts)
• Purchase office equipment and computer hard and software required
• Maintain an equipment inventory tracker
• Act as a liaison between Washington DC staff/IT vendor to manage IT equipment

Human Resources

• Coordination with Washington DC Talent team to manage local recruitment process of staff and consultants
• Create an HR manual based on company policy and in accordance with Labor Laws
• Prepare introduction programs for new staff members
• Prepare staff contracts for sign off by Country Director
• Develop and maintain a secure confidential HR filing system
• Assist Country Director in the development of staff performance management system
• Assist staff members and consultants with administrative and financing tasks

Sub Contracts and Vendors

• Assist Country Director in the preparation and oversight of sub contracts
• Identify and manage vendors for various services for office management, administration or legal accounting services as required

You Are:

ThinkWell core competencies are foundational skills and behaviors that align with our values and are expected of all employees.

An entrepreneurial, results-oriented ‘do-er’ with a willingness to take risk, think big and challenge conventional wisdom.

A change maker who reaches independent judgement with an open mind, influences the conversation, and seeks innovation.

Able to help create an empowering environment in which everyone feels free to take initiative, be accountable and fail intelligently (learn from mistakes).

A collaborative colleague who engages constructively with people from different cultures, orientations, and perspectives and maintains positive relations in a virtual world.

Principally motivated by a growth mindset, meaning the pursuit of knowledge, experience, and self-improvement. You always question and continuously learn.

Authentic, honest, direct, self-aware and open to giving and receiving feedback.

Your Qualifications:

• BA/BS and 5+ yrs exp or grad degree and 3+ years of exp;
• Substantial experience in health program management and/or operations;
• Strong IT skills, including proficiency with word, document editing, excel, database management;
• Experience managing donor contracts and budgets;
• A team player, motivated to provide subject matter expertise with a collaborative, customer service orientation;
• Demonstrated ability to complete tasks quickly, thoroughly and conscientiously with attention to detail and a responsive, ‘can-do’ attitude;
• A thoughtful systems thinker with grounded, pragmatic understanding of the complexities of our work;
• Demonstrated ability to engage effectively with external vendors and stakeholders;
• Demonstrated related skills (as relevant) in: financial management, accounting, USG rules, regulations and FAR/OMB, human resources management, contracts & compliance, IT, communications;
• Fluency in English and Bahasa Indonesia;
• Outstanding cross-cultural communication skills, including the ability to relate respectfully with staff at all levels, ages, genders, nationalities and orientations as well as across work areas;