Total 8 Manager communications engineer job vacancies in Indonesia

Marketing Communications Manager plays a crucial role in orchestrating and implementing the hotel's marketing strategies to enhance its brand image and drive revenue. This position is responsible for developing and executing comprehensive marketing campaigns and communication initiatives, targeting both potential and existing high-end clientele. The Marketing Communications Manager collaborates with various departments to ensure consistent and compelling messaging across all channels, including digital platforms, social media, print, and events. By leveraging their expertise in luxury hospitality and market trends, they aim to position the hotel as a premier destination, fostering customer loyalty and increasing overall brand recognition within the competitive hospitality industry.

1. Building strategies to boost presence in conventional and digital media (thought leadership) while also managing reputation/issues.

2. Press/Media communications and relations, and reports

3. Communications to customers via monthly newsletter/WhatsApp blast/other channels

4. Corporate Social Responsibility

5. Communications Reports for an internal audience

6. Regulatory-required reports: Report to OJK

7. Drafting report: Sustainability Report, Annual Report, Financial literacy activities

This position is responsible for the management of the Marcom team in the key areas of media coverage, collateral and publications, special events/promotions, community relations and advertising.

• Maintain good working relationships with local and international media 

• Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors 

• Execute media placements for hotel through news releases and personal contacts 

• Develop business and leisure travel promotions; release to press and/or target audience 

• Explore valuable media trades where appropriate 

• Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations 

• Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel 

• Maintain and update hotel’s website  

• Submit stories/photos to media regularly. Monitor news coverage and circulate internally 

• Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos 

• Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives 

• Assist Director of Sales and Marketing in developing and producing sales support materials for hotel (newsletters, brochures, mailers, promotion materials, in-room information, guides, etc.) 

• Assist Director of Food and Beverage in the development and production of signage, menus, and other F&B collateral materials 

• Contribute to employee newsletter, announcements and other printed materials published by the Talent & Culture department 

• Monitor all printed materials to ensure adherence to corporate identity standards 

• Arrange photography of VIP guests and maintain archives 

• Coordinate all special events and promotions with the aim to maximize publicity  

• Evaluate request for hotel donations of services/financial participation from civil, social and charitable organizations; respond to requests, coordinate reservations and preparation of gift certificates; Serve as hotel’s representative on major civic or community programs  
   

• Be fully conversant with the brand, its standards and its DNA (visual and written communication, product, service, distribution e.g. brand Packages)
• Manage brand compliance for the hotel to grow the equity of the hotel and outlet brands and the brand equity across all channels
• Manage all marketing/promotional/sales collateral development/production both on and off line
• Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, need periods
• Liaise with the regional Communications team to maximize communications exposure
• Ensure all visual and written communication (internal/external, offline/online) is fully aligned with the hotels positioning and brand
• To identify opportunities to further expose the hotel and maximize revenue opportunities through sponsoring local sport/cultural/art events that are aligned with the hotel positioning and are sound in delivering a strong ROI
• Drive the marketing and communication (internal and external) of the Hotels CSR commitments
• Ensure that Accor Loyalty Program is robustly promoted in the hotel and champion a loyalty culture
• Ensure the hotel Accor Loyalty recognition program is followed and according to the brand promise
• To identify complimentary Partnership opportunities to grow the hotel equity (always ensuring our own Loyalty and Subscription programs are protected)
• In conjunction with the Director of Revenue manage country, regional and global partnership opportunities with airlines and financial institutions.
• Effectively manage the hotel’s content and images through conducting regular website audits
• Manage the hotels’ website – traffic and revenue generation, promotional content display
• Manage the hotel email database and e communication activity
• Manage online advertising for the hotel (display banners, SEM/PPC etc)
• Manage the online promotion of  buy-outs and food and beverage activity at the hotel
• Set-up, manage social media accounts and sharing sites as relevant to the hotels markets (Facebook, Twitter, You Tube, Instagram etc) and develop social networks
• Monitor various media for positive and negative comments and discussions about the Hotel (Trip-advisor, Blogs, Forums). Take part in conversations and answer comments as a mediator
• Report to appropriate parties negative comments and discussions
• Identify threats and opportunities in user generated content surrounding our Hotel
• Recommend new alternatives or ideas to develop the Hotel’s online marketing strategies
• Ensure that all tools and procedures are in place to engage guests to book via brand.com( Accor Guest Satisfaction Survey)
• Regularly monitor the hotels Guest Book Dash Board and communicate with all the team.
• Be fully aware and up-to-date  with the brands audit criteria
• Ensure a “Parity-Rate” distribution through all channel
• Monitor and generate production report for online distribution channel

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

Marketing Communications Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you will play a pivotal role in infusing our marketing communications with these distinctive qualities, further enhancing our hotel's reputation.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Be a part of the winning  team of a combo hotels in Bandung, Indonesia
• Open your way to get the  talent development  opportunities in  Accorhotels in the future

What you will be doing:

• Maintain good working relationships with local and international media
• Maintain current media lists: local and international travel, leisure, lifestyle, entertainment, business and food editors
• Execute media placements for hotel through news releases and personal contacts
• Develop business and leisure travel promotions; release to press and/or target audience
• Explore valuable media trades where appropriate
• Serve as hotel spokesperson, when appointed by General Manager, to make all official statements for hotel to media, especially during crisis situations
• Maintain photo/electronic library of hotel Executive Committee and all other aspects of hotel
• Maintain and update hotel’s website
• Submit stories/photos to media regularly. Monitor news coverage and circulate internally
• Maintain updated hotel press kit to include news releases, Executive Committee biographies & photos
• Establish PR & Communications programs that will benefit and support sales and F&B strategies and initiatives

Reporting to the Director of Sales & Marketing you will be responsible for executing the Marketing Communications, Public Relations, Digital and Marketing strategy for all departments within the hotel.

 What you will be doing:

• Measures, interprets, prioritizes and evaluates the effectiveness of marketing communications activities through an ROI analysis and adjust as necessary
• Develops and maintains active contacts with the press and key media people, and evaluates all media solicitations and exposures.
• Recommends and develops proposals and directs and implements below the line sales promotions, with external partners such as credit card companies, banks, department stores, airlines, etc. to support the advertising and sales campaigns.
• Closely works with e-Commerce/Revenue Manager to maximize use of the targeted market information including customer profile, behavior, and yield for the planning and evaluation of marketing communications.
• In-coordination with e-Commerce who serves as the Webmaster for hotel's Webpage and Internet related exposure and advertising