Total 521 customer experience manager job vacancies in ged sentral senayan 1 lt 8 jl asia afrika no 8 gelora bung karno senayan jakarta pusat

MidPlaza Holding is seeking a talented and experienced Recruitment Manager to join one of our business units, based in Jakarta. As a Recruitment Manager, you will be responsible for overseeing the entire recruitment process, from sourcing and screening candidates to conducting interviews and making hiring decisions. You will play a crucial role in identifying top talent and ensuring a smooth and efficient hiring process. The ideal candidate will have a strong background in recruitment, excellent communication and interpersonal skills, and a strategic mindset.

Responsibilities:

• Develop and implement effective recruitment strategies to attract top talent.
• Source and screen candidates, conduct interviews, and assess candidate qualifications and fit.
• Collaborate with hiring managers to identify staffing needs and requirements.
• Manage the end-to-end recruitment process, including job postings, interview scheduling, and offer negotiation.
• Build and maintain a network of potential candidates through proactive sourcing.
• Maintain accurate and up-to-date candidate records in the ATS system.
• Ensure compliance with all relevant employment laws and regulations.
• Stay up-to-date with industry trends and best practices in recruitment.

• Bachelor's degree in Human Resources or related field.
• Minimum 5 years of experience in recruitment, preferably in a managerial role.
• Proven track record of sourcing and hiring top talent.
• Strong knowledge of recruitment best practices and current trends.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with candidates and hiring managers.
• Strong organizational and time management skills.
• Proficiency in recruitment software.
• Experience in the hospitality industry is a plus.

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and the program's sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)

• Develop and manage existing merchants
• Responsible for merchant growth
• Drive usage and adoption of our product, using data and best practices.
• Create and execute marketing campaign for merchant
• Collaborate with Marketing Team to give more exposures on merchants
• Generate performance report regularly and share insights to merchants for performance improvement

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What’s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:             

• To oversee, develop and leverage the performance of brand in Indonesia market. Specifically, to focus on developing brand image and positioning, sales turnover as well as profitability.
• The successful candidate is responsible for brand building initiatives in the local markets to establish a strong brand image and awareness to recruit and retain customers. She / he is responsible for the full spectrum of brand marketing (product management, media, ecommerce, PR, visual merchandising, launching new products as well as animating key pillars, etc...) with the objectives of growing the brand love and market share.
• Build Niche Beauty to be a leading and profitable luxury beauty brand in the market by developing an effective and dynamic local brand team and be a great yet collaborative partner across internal functions to deliver business goals, volumes and profit contribution, as well as with the principle to align business priorities and above-the-line activities with execution in-market.
• Full P&L responsibility to meet brand’s Budgets KPIs (Retail Sales, Net Sales, Expenses and OP), create a long-term business roadmap to establish Niche Beauty as a sustainable and profitable brand in the market.

Description of Duties:

Brand Marketing:

• Develop and implement product marketing plan in consistency by ensure all marketing collaterals online and offline, POSM, samples meant for the launches are well prepared and delivered accordingly for maximum impact and bring the
• Brand strategy to life and constantly explore new opportunities to win market share.
• Direct responsibility and accountability for building and managing budget plans, timely phasing of A&P management, forecast accuracy of products.
• Work collaborative with the brand partner and internal team to manage BTL & P&L by plan, coordinate, and measure the implementation of trade marketing activities such as consumer launch events, boutique/store activities and marketing support for campaigns.
• Cultivate the Brand passion by being a proactive partner and collaborator to internal and external team with timely reporting and feedback.
• Actively explore CRM opportunities, translate the CRM insights into marketing activities to drive customer recruitment, engagement, premiumization and loyalization.
• To work closely with Education & Sales team to develop and coordinate integrated marketing to create consumer-centric demand campaigns and activation which will generate positive and direct impact on sales.
• Constantly explore digital and social media platforms to create omni-channel strategy to expand reach.
• Be creative in PR and PR community’s engagement to steer our position.
• Perform market analysis to Identify, and align with the brand partner, on any consumer and market knowledge gaps, review key in-market data points on a regular basis (store surveys, sales reports etc) to monitor market growth or competitor threats, and to inform go-to-market plans and tactics.

Planning Function:

• Analyze market data and sales trend to set up annual budget, in terms of revenue, expenditures and profitability.
• Create and develop clear business strategies to achieve daily/monthly/yearly goals.
• Create and develop marketing plans as well as setting up clear indicators to measure the results of each activity.

Operational:

• Effectively execute marketing activities according to marketing calendar and to ensure the return of investment.
• Set up sales target, periodic sales forecast and must ensure the expected sales outcome is achieved.
• Construct monthly sales report that summarizes sales achievement, marketing activities updates and competitive landscape for submission to principal.
• Manage, control, and implement optimum merchandising in accordance with brand guidelines.
• Explore, prospect, and manage consumer data, encouraging engagement programs to maintain long run goals.

Liaison:

• Liaise with respective principal in bringing a consistent brand image & marketing programs i.e. marketing campaign, product launch, PR event, etc.
• Liaise with respective government institutions to ensure that all practices comply to regulation.
• Liaise with local partners and ensure business milestones and SOPs are in place.

Job Requirement (Knowledge & Skill):

• At least 8 years’ experience in related field, with 5 years as brand manager in beauty backgrounds
• Strong creative, analytical, communication and organization skills
• Possess a degree in business, marketing or a related degree. Preferably Brand Managers also hold an advanced degree
• Have background of retail sales, inventory management, marketing and brand management
• Have a good handle on consumer and market insights, including the ability to analyze market data, and he or she may be tasked with conducting consumer research

Key Results / Measures:

• Sales achievement & sales growth
• Brand profitability
• Inventory management: stock holding, excess & obsolescence
• Number of valid consumer database 
• Consumer engagement index & program
• Number of marketing activities execution and effectiveness
• Visual merchandising execution

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into Strategic FSI accounts in Indonesia. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major FSI accounts in Indonesia 
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into Strategic Service Provider (Telco) accounts in Indonesia. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major Service Provider (Telco) accounts in Indonesia
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

The position will be responsible in managing credit card portfolio with analytic review on credit card portfolio, including credit card profitability. It also responsible to profile CC customer and analyze which portfolio program are the most effective and suitable, based on each profile segment in order to increase both active rate and revolver balance. And in the purpose to maintain healthy portfolio, it also responsible to determine what action need to take, to reduce unprofitable and high risk account, including effective method in reduce dormant account.

The Finance Acctg Intmd. Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Supports the manage and control data flows to and within Finance applications to ensure integrity and completeness of data, including by preparing and recording financial transactions for legal vehicle and regulatory reporting purposes, updating the general ledger, recording financial transactions, and preparing of consolidated financial statements, in accordance with management reporting requirements, for legal vehicle & regulatory purposes. Also, includes specialized accounting, such as equity compensation, securitization, payroll and investment accounting.
• Preparation of accounts for numerous legal vehicles across region in line with global guidelines.
• Review and examine key controls for accounting process within the process handled.
• Assists in the management of one or more processes, reports, procedures or products.
• Take responsibility for the accurate reporting of accounting reconciliations on Citi reporting tools.
• Identifies and resolves problems using independent judgment for assigned products/ business.
• Implements work flow or process change and redesign basis strong basic understanding of the specific product / business / function.
• Able to articulate own process along with its key controls and support reasoning with appropriate evidence in assigned area of work.
• Communicate with Legal Entity Managers across multiple locations on the status of the reconciliations/ accounting performed.
• Identify and appropriately highlight / escalate potential issues relating to account with stakeholders such as Regional Balance Sheet control group / Country controllers / Global process lead (GPL) and Global process owner (GPO) and work with them for resolution.
• Utilizes understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact on own area.
• Applies understanding of how the team and area integrate with others in accomplishing objectives.
• Provides guidance to new or lower level analysts.
• Resolves problems by identifying and selecting solutions through the application of acquired accounting experience and guided by precedents.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Directs day-to-day work of junior level employees.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of experience in accounting management with commensurate stakeholder management experience

Education:

• Bachelor’s/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting

Strategy & Planning

• Membuat perencanaan kegiatan strategi jangka pendek dan mengkoordinasikan dengan seluruh staff/bagian. 
• Mengidentifikasi prospek, melekukan pendekatan kepada prospek dan mengembangkannya
• Menjaga stabilitas portfolio Cabang dan meningkatan kredibilitas Bank CIMB Niaga Syariah

Business Performance and Management

• Mengidentifikasi potensi ekonomi di wilayah kerjanya dan berperan aktif dalam strategi pengembangan bisnis untuk memperluas pangsa pasar (termasuk bisnis porsi haji) 
• Melakukan pemantauan terhadap pembiayaan2 yang bermasalah, kunjungan kepada nasabah dan problem solving jika ada kendala 
• Mewakili perusahaan dalam berurusan dengan instansi-instansi pemerintah seperti BI, Perbanas, Kepolisian, BMPD (Badan Musyawarah Perbankan Daerah), Pengadilan Negeri, Bazarnas, Asbisindo, Kemenag, Travel KBIH, dll, sesuai dengan kapasitas yang diberikan oleh Perusahaan

People Management

• Mengarahkan, memotivasi, mengevaluasi, melakukan pengaderisasian dan mengembangkan sumber daya karyawan secara periodic melalui bimbingan dan pengarahan. 
• Menciptakan system dan suasana kerja yang harmonis dalam mencapai efisiensi, efektivitas, dan produktivitas cabang khususnya.

Regulatory Compliance

• Comply with policies, procedures, syariah compliance and Regulatory.

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives by controlling pests, improving hygiene, and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and customers. Rentokil Initial regards equality and fairness as fundamental rights of all of its colleagues. We live our values of service, Relationships, and Teamwork which our colleagues across the world identified.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 countries. Ranking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader that provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments, and protective uniforms and equipment: focusing on top-quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior `landscaping"; operating across the US, Europe, Asia & Pacific. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resources, IT, Finance, Legal, Marketing & Innovation in the Rentokil Initial Head Office locations and in the Country. You would support all of our businesses within our function departments.

Job Description :

• Achieve the sales target
• Looking for and identifying prospective customers and the potential market
• Making daily, weekly, and monthly program and sales pipeline
• Do presentation and sales about service pest control to customer commercial
• Survey new or existing customer commercial
• Making proposal for customer
• Negotiation with customer
• Making agreement contract and service agreement to customer
• Build good relationship with customer

1. Candidate must possess at least a Bachelor's Degree, Marketing or equivalent.
2. Have 1 year experience in the related field
3. Required skill(s): marketing, communication, negotiation, MS Office.
4. Ready to handling customer complain and Result Oriented
5. Have driving license A or C. Having driving license A is good.

1. Attractive monthly base salary

2. Performance Incentive

3. Training & Development

Restaurant Manager (VIEW)

As a Restaurant Manager of VIEW, you will be responsible for overseeing the daily operations and ensuring the success of a high-end dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offer under his/her responsibility.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

• Ensure accurate reporting of new joiner training provided by trainers.
• Deliver refresher training to existing employees and ensure proper documentation.
• Maintain and update the schedule for refresher training sessions.
• Regularly review and update training materials on a monthly basis.

• Bachelor's degree or equivalent experience required, with a preference for backgrounds in finance, banking, or related fields.
• At least 2 years of valuable experience as a Trainer or QC to our dynamic team.
• Ignite your passion for the financial technology industry.
• Showcase proficiency in Microsoft Office, Google Sheets, and Google Drive.
• Elevate your career with effective coaching, facilitation, and team-building skills.
• Strong communication and presentation skills, ensuring your ideas resonate and inspire.
• Harness your strong analytical skills to drive impactful results.
• Craft compelling narratives with proficient writing skills, showcasing your ability to articulate ideas clearly and persuasively.
• Fluent in both Bahasa and English (is preferred).

• Prepare performance reports of the QC Team, conduct analysis, and engage in discussions with the Head of Collection on new strategies, work programs, regulations, SOPs, capacity plans, and other matters pertaining to the QC process.
• Create, execute, monitor, evaluate, and enhance programs, methodologies, and training initiatives.
• Analyze Quality Control test results and deliver feedback and interpretation to the Collection Team.
• Ensure seamless integration of all Quality Control activities within the program's work management system and technology.
• Oversee, assess, evaluate, and enhance the performance of the QC Teams to meet the KPI targets and motivate team members to attain plan goals.
• Participate in Collection Meetings with the Collection Manager.

• Bachelor's degree or equivalent experience required, with a preference for a background in finance, banking, or a related field.
• At least 2 years in a supervisory or team leadership role.
• Genuine enthusiasm for the dynamic landscape of the financial technology industry.
• Demonstrated expertise in coaching, facilitation, presentation, and team building.
• Previous experience in Agency Management is highly desirable.
• Proficiency in Microsoft Office, Google Sheets, and Google Drive is a must.
• Exceptional communication, investigation, and negotiation skills.
• Outstanding verbal and written communication skills.
• Keen attention to detail and exceptional analytical skills.
• Fluency in both Bahasa and English (preferred).

N/A

We are looking for a deeply technical, customer-focused, empathetic Engineering Manager to join us in Indonesia on this exciting journey. 

You will:

• Lead the development of high quality, impactful, scalable products and systems that delight users and achieve business goals
• Operate these systems in production at high availability and reliability levels, while minimizing infrastructure cost
• Hold your team to high standards in engineering and quality practices, speed of delivery, architecture and design, and code quality
• Attract, develop and retain great engineers, who thrive working in innovative, user-focused, fast paced environment
• Work closely with engineering managers and engineers across multiple platforms and domains. 
• Set clear measurable goals for your engineers
• Foster a culture of continuous growth and improvement through coaching, mentoring, feedback and clear measurable outcomes.
• Collaborate on product plans and discovery with your product manager and designer counterparts.
• Build deep product and business domain knowledge in Marketplace Trust, and use it to build innovative features for our users.
• Contribute to improving and scaling the engineering organization. Mentor engineers in the organization, imparting technical knowledge, industry best practices and leadership skills.

Financial Responsibilities  :

• Menjalankan rencana aktivitas penjualan berdasarkan target mortgage booking volume yang ditetapkan.
• Mempertahanan & menjaga relasi baik dengan Business partners, Networks & Client Base.

Operational Responsibilities :

• Memastikan, mengidentifikasi dan mencegah terjadinya operation loss, potensial fraud di cabang serta memastikan tercapainya hasil penilaian Audit yang memuaskan.
• Menjalankan prosedur sejalan dengan SOP yang berlaku dan memastikan kepatuhan atas standar perusahaan serta peraturan Bank Indonesia dan OJK

Service Responsibilities :

• Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah.
• Menjalankan sales service sehingga pelayanan yang diberikan kepada nasabah sesuai dengan standard layanan CIMB Niaga.
• Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaiannya dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.