Total 24 Others/Any customer service manager job vacancies in kecamatan setiabudi

1. Develop features that supports and empower Sales and Commercial teams meet the market demand according to telematics Industry trends.
2. Collaborate with cross-functional teams on the ideation, research, design, development to ensure the product fit the market needs.
3. Understand user needs and translate them into product requirements, considering business goals, development costs, and potential technical debt.
4. Drive feature delivery within deadlines by proactively addressing blockers, fostering alignment, and taking necessary actions to ensure a successful release.

• Own and manage the entire sales process, from prospecting to closing, ensuring a steady flow of new business
• Build, nurture, and execute a pipeline of potential clients through consistent outreach and follow up
• Develop and maintain trusting relationship with decision makers and users
• Lead client presentations and deliver product solutions to customers

Deskripsi Pekerjaan:

• Mengelola kegiatan produksi agar mencapai KPI target segi kualitas dan kuantitas.
• Merencanakan jadwal produksi dan berkoordinasi dengan departemen terkait.
• Memastikan proses produksi berjalan sesuai SOP.
• Mengawasi penggunaan bahan baku secara efektif dan efisien.
• Bertanggung jawab terhadap kualitas produk agar sesuai standar.
• Improvement terhadap efisiensi proses produksi secara berkelanjutan.

Kualifikasi:

• Pendidikan minimal S1 Teknik Industri/Mesin/Bidang Terkait.
• Pengalaman minimal 3 tahun di bidang yang sama
• Memiliki kemampuan analisis, problem solving, dan kepemimpinan yang baik.
• Mampu bekerja di bawah tekanan
• Berkomunikasi dengan baik di lingkungan team yang multi culture.

Job Descriptions : 

• ERP Project Management: 

 - Lead and oversee the successful implementation of ERP projects from planning 

   through to execution and post-

   implementation support.

 - Manage project timelines, resources, budgets, and stakeholder expectations to 

   ensure project success.

 - Coordinate cross-functional teams to deliver ERP solutions that meet client 

   specifications and requirements.

• Business Process Analysis: 

 - Analyze and map existing business processes, identify inefficiencies, and 

   recommend improvements through ERP system customization.

 - Work closely with key stakeholders to ensure that the ERP system is configured to 

   meet the company’s business goals.

• System Design and Customization: 

 - Design ERP systems and modules based on business requirements, ensuring 

   compliance with local regulations.

 - Adapt and customize the ERP solution to handle changes in local business 

   regulations or industry standards.

• Regulatory Compliance: 

 - Ensure that the ERP system is consistently updated and modified in response to local 

   regulation changes, ensuring compliance across all areas of operation.

• System Testing and Quality Assurance: 

 - Oversee the system testing phase to ensure that the ERP solution functions correctly 

   and effectively, meeting all specifications.

 - Collaborate with technical teams to identify, address, and resolve any issues or bugs.

• Content Management: 

 - Manage system content updates and configuration changes, ensuring that data is 

   accurate and aligned with business requirements.

• Business Development Support: 

 - Provide ongoing support for business development teams, offering ERP system 

   insights and expertise to drive business growth and improve operational performance.

• Reporting and Documentation: 

 - Prepare detailed periodic reports on project progress, milestones, and outcomes for 

   internal and client stakeholders.

 - Ensure proper documentation is maintained for all phases of the ERP implementation 

   process.

Requirements :

 - A Bachelor’s Degree in Information Systems, Information Technology, Business, 

  Industrial Engineering, or a related field.

 - Minimum of 5 years of experience working as an ERP consultant, with a strong 

   preference for candidates with experience in the manufacturing industry.

 - Proven track record of managing and delivering successful ERP projects.

 - Strong Project Management skills with experience handling cross-functional teams 

   and ensuring projects are completed on time and within budget.

 - Solid understanding of ERP systems, system design, and configuration.

 - Ability to analyze and improve business processes with a focus on maximizing ERP 

   system performance.

 - Fluent in English (oral and written).

 - Proficiency in Bahasa Indonesia (oral and written).

 - Maximum age of 35 years.

 - Strong problem-solving skills and the ability to think critically in complex situations.

 - A positive attitude with a proactive, can-do mindset.

 - Excellent communication and interpersonal skills for effective collaboration with 

   internal teams, clients, and stakeholders.

 - Adaptable, with the ability to thrive in a fast-paced and dynamic environment.

Melakukan pemeliharaan Komputer, jaringan, dan telephone agar berjalan dengan baik

● Build and maintain strong relationships with live partners, acting as the key contact for all matters related to our services.
● Proactively work to increase disbursements for live partners, ensuring that they are fully utilizing our financial technology solutions.
● Continuously monitor and enhance partner satisfaction through prompt support and effective problem-solving, driving higher levels of loyalty.
● Conduct weekly check-ins with partners to provide them with product updates, performance reports, and address any challenges they face.
● Implement and distribute monthly updates and reports to all partners, highlighting their progress and identifying opportunities for growth.
● Collaborate with cross-functional teams to align on partner goals and develop strategies to meet their needs.

ABOUT YOUR ROLE:

You will be responsible  for order processing, order follow up, product inquiries, on-time deliveries to help elevate customer satisfaction. This is a CONTRACTUAL role for 6 months.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Responsible for order processing to ensure all purchase orders are being executed promptly, customer-required delivery date/times are being met at all times.
• Sales order credit hold check, cash in advance - payment check.
• Daily email backlogs updates to customers.
• Bi-weekly indent orders updates to customers.
• Be able to provide product and quality information and excellent response to customers.
• Coordinate clearing aging inventory and slow-move inventory.
• CS support administrative tasks when needed, CS back up

• Mengkoordinasikan media untuk promosi dan meningkatkan penjualan 
• Membangun dan menjaga hubungan dengan klien, vendor, dan mitra bisnis 
• Mengembangkan produk atau jasa perusahaan 
• Membuat konten seperti blog, video, dan media sosial 
• Melakukan promosi melalui iklan dan media digital 
• Melakukan penelitian pasar dan analisis kompetitor 
• Mengelola merek dan hubungan masyarakat

• Responsible for improving the organization’s market position and achieve financial growth. 
• Coordinate and make the business development actions coherent within Egis Indonesia and entities of the Egis Group.
• Responsible for the overall management of all strategic and operational marketing and customer relationship activities.
• Take ownership of the management of the sales and marketing functions of the business
• Drive increased revenue and profit to achieve the company’s ambitious growth.
• Working to stringent targets the job holder will be required to adopt and knowledgeable approach a new business call.
• Planning and coordinating the implementation of business plans and the penetration of new markets.

● Assist in planning, coordinating, and executing technical projects, ensuring they meet business objectives and
timelines.
● Work closely with cross-functional teams, including engineering, product, and operations, to ensure alignment on project goals and deliverables.
● Serve as a liaison between technical teams and business stakeholders, providing regular project updates and managing expectations.
● Support the implementation of Agile methodologies to enhance project delivery and efficiency.
● Oversee the maintenance and updating of API specification documentation to ensure accuracy and alignment with project requirements.
● Manage the configuration and maintenance of Financial Transaction Manager (FTM) systems, ensuring they are up-to-date and functioning correctly.
● Utilize tools like Postman and API SNAP to test, validate, and monitor API integrations within the project scope.
● Maintain up-to-date project documentation, including progress reports, meeting minutes, and post-project analysis.

• Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and information
• Handles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptly
• Perform night audit reporting
• Provides any tourism information related to apartment's surroundings
• Perform any other duties as required and directed by the Guest Services Manager or Management

• Leading engineering department staffs and directs them to achieve department & company objective
• Managing accounting/budgeting and providing various reports as necessary
• Manages technicians in term of: determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions
• Becoming the person in charge for audit for safety
• Coordinate or acts as a liaison between vendors/contractors or work unit and local statutory governmental organization
• Interprets and implements policies and procedures; evaluates staff and makes hiring and termination recommendations
• Assumes other duties or responsibilities as assigned by the Residence Manager

• Creating revenue & distribution strategy by region and responsible for department metric indicators​
• Managing the Corporate Cluster & Revenue coordinators​
• Responsible for hotel management revenue in Jakarta area​
• Selecting potential accounts (online & offline) to be maintained & developed alongside Sales team​
• Assessing cost, market & competition research, supply & demand to identify selling prices in Jakarta region​
• Directing and giving advice to the team’s coordinator related to compset regarding necessary action that hotel might need, ​
• Ensuring and validating the data on IVI compared to the data in PMS

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives

• Perform end-to-end process for all HR aspects: Recruitment, Compensation & Benefit, Learning & Development, Industrial Relations
• Perform shortlisting qualified candidates, conduct job interview and onboard new employees.
• Provide Headcount reports, attrition reports and other talent management reports.
• Administer compensation and benefits for all employees in a timely and accurate manner.
• Ensure that all works processes, compensation and benefits administration are in compliance with local statutory requirements.
• Review and discuss with insurance companies on facts findings and policies. Ensure and manage all insurance claims.
• Perform yearly manpower planning and budget.
• Handle HRIS and manage to update employee database.
• Provide training and source for staff development courses.
• Perform any other duties as and when delegated.

• Provides functional assistance and direction to the F&B Service operation as assigned.
• Directs and controls all subordinate to ensure that all day to day operational matters are handled on time and guest expectations are met.
• Liaises with stewarding, housekeeping and engineering to ensure that the operation runs smoothly in areas of joint responsibility.
• Develops training plans and conducts on-the-job training sessions for Food & Beverage Service associates.
• Monitoring and controlling the property’s OE inventory.
• Perform any other duties as required and directed by the Residence Manager or Management

• Melakukan Pemeliharaan Gedung Bagian Dalam
• Melakukan Pemeliharaan Gedung Bagian Luar
• Melakukan Pemeliharaan Toilet
• Melakukan Pemeliharaan dan Perawatan Taman

• Menyambut dan melayani tamu dengan ramah dan profesional.
• Mengambil pesanan makanan dan minuman dari tamu dengan akurat dan efisien.
• Menyajikan makanan dan minuman kepada tamu sesuai dengan standar perusahaan.
• Memastikan kepuasan tamu dengan memenuhi kebutuhan dan permintaan mereka secara tepat waktu.
• Memberikan rekomendasi menu dan menjelaskan spesialisasi hari ini kepada tamu.
• Menanggapi keluhan atau masalah tamu dengan cepat dan efektif, memastikan pengalaman tamu yang positif.

Tanggung Jawab Utama:

• Menangani pertanyaan dan kebutuhan pelanggan melalui telepon, email, atau langsung.
• Mengidentifikasi peluang penjualan baru dan mengembangkan hubungan dengan pelanggan potensial.
• Memproses pesanan, mengelola inventaris, dan memastikan pengiriman tepat waktu.
• Memberikan informasi produk atau layanan yang jelas dan akurat kepada pelanggan.
• Memastikan kepuasan pelanggan dengan menanggapi keluhan atau masalah secara efektif.
• Mengikuti prosedur internal untuk pelaporan dan dokumentasi aktivitas penjualan dan layanan pelanggan.

• Membangun prospek penjualan baru
• Mengidentifikasi dan menjalin hubungan dengan pemilik hotel dan properti potensial
• Melakukan presentasi penjualan
• Mencapai target penjualan yang telah ditetapkan
• Menjaga hubungan yang kuat dengan klien
• Mengetahui perkembangan tren pasar lokal
• Mengidentifikasi dan memanfaatkan peluang penjualan secara proaktif
• Membuat proposal, kontrak, dan materi penjualan lainnya
• Mempersiapkan dan mengirimkan laporan secara teratur
• Berkolaborasi untuk memenuhi kebutuhan bisnis klien

• Develop project plans, timelines, and budgets in collaboration with internal software development teams and customers.
• Communicate project status, risks, and issues to customers and internal stakeholders on a regular basis.
• Ensure that all software development project deliverables are completed on time, within scope, and within budget.
• Facilitate project meetings and ensure that action items are assigned and completed.
• Collaborate with internal software development teams to identify and mitigate project risks.
• Act as the primary point of contact for customers and manage their expectations throughout the software development project lifecycle.
• Ensure that software development project documentation is complete and accurate.
• Work with software development teams to ensure that all software development deliverables meet customer requirements.

• Develop and implement comprehensive brand communication strategies to effectively convey the brand's message,
• Manage the brand's messaging architecture, including brand voice, tone, and key messaging points, to ensure consistency
• Oversee the creation of compelling content across various platforms, including digital channels, social media, print
• Conceptualize, plan, and execute activation campaigns and experiences that bring the brand to life and resonate with
• Collaborate with cross-functional teams (Creative, PMM, Partnership) to integrate brand activations seamlessly across

We’re looking for an energetic, entrepreneurial Senior Business Development Manager, who is passionate about the Wise mission – money without borders. You’ll be a part of the Wise Platform team, helping deliver world class payment service solutions to our partners and their customers, powered by the Wise infrastructure.  

We’ve launched partnerships globally, with the likes of Google Pay, Aspire, Xero and Mandiri, and today have 70+ global banks and platforms connected and powered by Wise Platform. We’re looking for a sales or partnerships leader with a track record of experience working with/selling to Banks and Financial Institutions in Jakarta, Indonesia, to take Wise Platform integrated partnerships to the next level with the most senior banks in the region.  

A bit about the role:

The role is based in our Jakarta office, but you will also work closely with the Regional APAC and Global Wise Platform teams based in our offices around the world. You will also work closely with other functions, including product management, compliance & legal, implementation and engineering.

You will be a senior leader in our Business Development team in APAC, owning key opportunities with the largest banks and financial institutions, driving initiatives to expand Wise Platform’s capabilities and building out Wise’s enterprise expansion footprint.

Your mission: 

• Work with the Wise Platform team to build, close and deliver a strong pipeline of bank and financial institution partnerships across our target verticals in Indonesia, driving revenue and volume growth for Wise

• Develop and execute the growth strategy for Wise Platform’s partner portfolio, brand footprint and cross-border payments market share in Indonesia

• Collaborate closely with other Wise teams like engineering and compliance to develop and enhance Wise product capabilities in Indonesia through new integrated partnership opportunities

• Work on projects and initiatives to improve our sales processes and approaches both within the APAC region and globally, such as helping iterate our pitches and messaging, our pricing strategies, go to market efforts - or anything else that helps drive growth

A bit about you

• You’ve sold cross border products, into banks or large enterprises - and can show end to end, high impact partnership delivery examples here 

• You’re familiar with the financial services and regulatory landscapes in Indonesia and understand how the remittance landscape/international payments work today

• You’re hands on - happy to lead your own discussions as well as supporting our business development team with their pipelines

• You’re a natural leader - able to build and develop a high performing sales team, defining a clear plan with the team and quickly adapting as needed

• You’re as comfortable technically - helping a partner solution the best way to use Wise Platform as you are discussing commercial and legal terms 

• You’re business-minded - and have worked with multiple operational teams in the past to grow a business unit holistically

• You’re analytical - data driven on where the team should be spending time and on scoping, sizing, prioritising and driving opportunities

• You have a strong head for economics - being responsible for owning and supporting financial negotiations with partners to meet targets and quotas

• You are Mission-driven and customer-focused - looking for synergistic partnerships that will benefit the customer and contribute to the Wise Mission

Some extra skills that would make you a great fit

• Worked in a startup environment previously or have had a broad focus across multiple partnerships streams

• Onboard customer on how to use our product and the value of our product
• Checking in with customer post training to ensure customer truly understand and remain active in using our product
• Update training materials on our product checklist (for example: creating training video)
• Conduct training in both online & offline method and needs to be proficient in both
• Actively learn new features found in our product and ensure one is always up to date
• Data analysis on customer activity to ensure customer remain active
• Manage team to ensure training and check in are done on time and ensuring that any issue found during check in are resolve