Total 3 Manager field engineer job vacancies in kedoya elok plaza blok dd no 76 kedoya selatan kebon jeruk jakarta barat

1. Mengelola dan memonitoring kinerja Collection dan Recovery untuk memastikan pencapaian target yang telah ditentukan.
2. Memberikan laporan, informasi dan feedback terhadap atasan terhadap pencapaian target Deliquency, Moving AR secara harian, mingguan dan bulanan.
3. Membantu kolektor dalam melakukan upaya penagihan terhadap customer yang bersifat kasus.
4. Mensupervisi tim serta memberikan coaching bagi Field Collector.
5. Memberikan penanganan terhadap Field Collector yang performanya menurun.
6. Monitoring hasil kunjungan dan jumlah kunjungan Field Collector
7. Melaporkan dan mendiskusikan pencapaian target, masalah dan kesulitan yang dialami kepada atasan.
8. Membagi wilayah penanganan untuk masing-masing collector.
9. Mengelola dan monitoring pembayaran konsumen.
10. Memberikan analisa penanganan konsumen dan melaporkannya ke atasan.
11. Melakukan review dan memberikan persetujuan terhadap rencana kunjungan.
12. Melaporkan dan mendiskusikan pencapaian target cabang, masalah dan kesulitan yang dialami kepada atasan.

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

• Manage and responsible for the Collection Operations of the company
• Liaise with Superior (Risk Management Head) as well as other top management
• Ensure that the company runs with legality and conformity to established regulations
• Review regularly the efficiency of collection process, policies and people through data driven analysis, and apply improvements
• Collaborate with various functions (Product, Engineering, HR, Finance, Marketing, Collection, Risk Modelling, and Business Intelligence) to boost efficiency and productivity
• Review and adjust operational budgets to balance between cost vs credit loss (as well as company profitability)
• Manage customer support processes and manage them to enhance customer satisfaction
• Responsible for staffing, resource allocation, KPI & Target setting and measurements. Ensure capacity of credit operation is planned well to meet the growth target of the company.