Total 9 Others/Any help desk specialist job vacancies in Legian, Kuta, Kab. Badung, Bali, Indonesia

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist  at NielsenIQ, you create and deliver client outputs in a correct and timely manner.

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Villa Front Desk Agent to work with our Rooms team at the finest 5-star luxury resort in Bali.

Summary of Responsibilities:

• Greet guests and provide outstanding customer service
• Check guests in and out of the hotel
• Answer and direct incoming calls and assist with guest inquiries
• Book and modify reservations
• Handle cash, credit card, and other payment transactions
• Respond to guest needs, requests, and complaints in a timely and efficient manner
• Maintain accurate guest records and ensure confidential information is protected

• Indonesian Citizen only
• Minimum of 1 year experience in the same position in a large luxury resort
• Eloquent in English communication in both written and spoken. Fluent in Korean, Mandarin, Japanese or other languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirabl

• Bachelor’s degree in any major
• Proficient in English
• At least 2 years of experience as a 5S Specialist
• Certified in General Occupational Health and Safety
• Knowledgeable in maintaining and developing manufacturing processes
• Proficient in computer operation
• Maximum age of 35 years old
• Proficient in English or Mandarin (spoken and written)

Check-In dan Check-Out:

• Melakukan check-in dan check-out tamu dengan cepat dan efisien.
• Memastikan semua dokumen yang diperlukan lengkap dan akurat.
• Menyediakan informasi yang diperlukan kepada tamu mengenai fasilitas hotel, layanan, dan area sekitar.

Pelayanan Tamu:

• Menyambut tamu dengan ramah dan profesional.
• Menangani permintaan dan keluhan tamu dengan efisien, mencari solusi yang memuaskan.
• Menyediakan layanan informasi dan rekomendasi mengenai atraksi lokal, restoran, dan aktivitas lainnya.

Administrasi dan Pemantauan:

• Mengelola reservasi dan memastikan pemesanan diperbarui dengan benar.
• Memproses pembayaran dan menangani transaksi keuangan dengan akurat.
• Mengatur dan memperbarui data tamu dalam sistem manajemen hotel.

Komunikasi dan Koordinasi:

• Berkomunikasi dengan departemen lain untuk memastikan kebutuhan tamu terpenuhi.
• Mengkoordinasikan dengan Housekeeping untuk memantau status kamar dan permintaan khusus.
• Menyampaikan informasi penting kepada tamu dan departemen terkait.

Tugas dan Tanggung Jawab Front Desk Agent

1. Menyambut Tamu.
2. Menyewakan Kamar Tamu.
3. Memberikan Informasi Pelayanan Hotel.
4. Mengoordinasi Pelayanan Tamu.
5. Menyusun Laporan Status Kamar.
6. Pencatatan Pembayaran Tamu.

The Front Desk Agent acts as an ambassador for the hotel; providing a warm and personal welcome upon arrival, any assistance needed throughout the guests’ stay, and settling accounts accurately upon departure, with the desire to see the guest return.

What you will be doing:

• Ensures each guest receives a warm and welcoming reception, and a fond farewell according to all Sofitel Standards
• Communicates with other departments for general hotel knowledge as well as completing guest requests in a timely manner and ensures follow up is completed
• Ensures that all bills are kept up to date and accurate and process upon departure
• Takes advance reservations, bookings and special requirements
• Enrolls new ALL members and updates ALL profiles as required
• Remains observant and responds to each guest who approaches the Front Desk

Sebagai Gambaran Posisi SGS (Smartfren 4G Specialist) :

1. Melayani penjualan kartu perdana Smartfren ke customer di outlet

2. Menghasilkan revenue penjualan Smartfren

3. Mencapai target penjualan kartu perdana Smartfren harian

4. 1 Minggu terhitung 6 Hari kerja (tweekend tetap masuk)

5. Bersedia mobile selling atau turun ke lapangan untuk memenuhi target harian

6. Penempatan sesuai Domisili

Kualifikasi :

1. Pelamar usia 18 - 35 tahun

2. Pendidikan terakhir minimal SMA/SMK/Paket C Sederajat

3. Memiliki HP Android dan Kendaraan pribadi motor

4. Siap kerja target dan kerja lapangan

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Ideate, create, and share engaging visual and written content for Instagram and TikTok, including captions and visuals, while managing AYANA Bali's social media strategy.
• Create social media advertising, paid promotions, and campaign management
• Manage content production and placement for all social media channels, including Facebook, Twitter, IG, TikTok, YouTube, Pinterest, and any emerging channels
• Provide monthly reports and review strategies based on results
• Collaborate with fellow Social Media and PR Executives to engage strategic Key Opinion Leaders (KOLs), content creators, and media outlets.
• Monitor and analyze social media metrics, generate reports, and make data-driven recommendations
• Create social media campaign and content; from observing trends and references, brainstorming, and planning to execution (including schedule and post)
• Liaise regularly with the media relations team to ensure outlets are well-represented in media opportunities and coverage

• Only for Indonesian Citizen
• Minimum 2 years' experience in the same position in the hospitality industry
• Prior background in the entertainment or nightlife industry is desirable
• Proven experience in project management, content creation, and relationship management
• Have a keen awareness of social media trends and challenges to innovate and reach new audiences and improve ROI
• Strong analytical abilities to read, interpret, and utilize data to come up with actionable points to determine strong social media strategies
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Marketing, Communications, or other related fields

- Lead on numerous improvement and process excellence projects aimed at technology development.

- Periodically collecting and analyzing data from the field to capture issues related to process and quality findings.

- Using statistical analysis or simulations to analyze the information to define operational problems, develop improvement plan, 

and develop practical solutions.

- Provide comphrenhsive solution regarding the operational improvement with challenging timelines.

- Manage and prioritize multiple projects simultaneously by organizing own time and team resources to ensure activities are 

completed as per project timeline.

- Communicate effectively with partners to maintain agreement on project plans and obtain support from colleagues where necessary within departments or other departments.