Total 10 Manager media management manager job vacancies in denpasar

AYANA Hospitality is one of the leading hotel management companies in Indonesia. We pride ourselves on creating extraordinary guest experiences through our luxurious resorts and outstanding service.

As a key member of our team, you will actively write high-quality, maintainable code and contribute directly to our codebase. You will also lead a group of software engineer and conduct code reviews to maintain our coding standards and collaborate with team members to effectively solve problems and deliver high-quality products.

Key Responsibilities:

• Write and review high-quality code, ensuring best practices.
• Lead and mentor software engineering teams.
• Collaborate on technical direction and strategy.
• Design scalable and reliable software architectures.
• Promote a culture of learning and improvement.

• 6+ years of experience in frontend development with a solid portfolio of projects.
• Expertise in HTML, CSS, and JavaScript, with extensive experience in modern frameworks such as React (Next.js, Gatsby.js) and Vue.js (Nuxt.js is a plus).
• 3+ years of experience with backend development (Rails/Laravel)
• Strong understanding of responsive design principles and mobile-first development.
• Extensive experience with version control, maintaining thorough documentation, and executing rigorous testing protocols.

Exely is a global IT company specialising in online solutions and websites for hotel industry. We help hoteliers increase their direct sales and automate operations. With a client base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to delivering exceptional customer service and support. Our distributed team works from 20 countries in APAC and EMEA regions and speaks 35+ languages providing an exceptional possibility to share global exchange experience.

This job in a nut shell

We are currently looking for a person who is willing to manage the portfolio of existing clients in terms of developing long-lasting relationships, retention and exploring upselling/cross-selling opportunities. Are you a client-oriented professional who loves to establish long-lasting relationship with clients and be part of an international team of professionals driving the Thailand hospitality industry forward? Apply for the position of Account Manager at Exely and let's win the market together!   

Responsibilities

• To manage a portfolio of new and existing clients (hotels): touch up active hotels to sell according to corporate check list,
• To identify upsells and cross-sell opportunities within existing client,
• To conduct regular review meeting production with clients,
• To work on retention client: work on retention cases with retention team, act as point of contact for complaints and escalate issues appropriately,
• Prepare regular reports on account performance and growth: to monitor key indicators of client growth on revenue.

• At least 1 year proven B2B sales experience (account management experience preferably); 

• Excellent communication skills required: willingness to make phone calls, ability to handle objections, excellent presentation skills;  
• Knowledge and experience with sales techniques is desirable; 
• Customer-oriented approach: You can effortlessly establish rapport with customers, comprehend their actual requirements, possess an overwhelming urge to aid, not just sell at any cost; 
• You are a problem solver and have cases to prove it; 
• Strong self-organization, discipline, and ability to work remotely with a high sense of responsibility; 
• Proficiency in Indonesian Bahasa as a native language, at an advanced level in English; 
• Experience in TravelTech (Online Travel Agency, Channel Manager, Booking Software, and other SaaS products for the hospitality sector) would be highly beneficial; 
• Proficiency in CRM and computer software is required. 

• Competitive salary based on experience;
• Commissions based on KPIs;
• Prioritising employee wellbeing and providing the necessary facilities for their comfort (medical insurance after probation end, corporate equipment, dedicated onboarding manager); 
• You will have a well-structured onboarding and constant support from an experienced manager; 
• Clear business objectives, opportunities for growth within the company; 
• On-site job, office location: Komplek Kunti, Jl. Kunti II No.67, Seminyak, Kec. Kuta, Kabupaten Badung, Bali 80361. After probation period there is a possibility of hybrid work;
• Scheduling: from Monday to Friday, form 9 AM till 6 PM (Indonesia time zone);
• The start-up environment is fast-paced and constantly growing, with full support from our established international team; 
• English Speaking Club with colleagues from around the world; 
• Online&Offline camps, workshops and gatherings; 
• Network with colleagues from all over the world (Random Coffee Program). .

If you’re interested in this position, please send us your CV with a brief self-introduction story and we’ll get back to you shortly.

• Control, monitoring, and development sales.
• Monitoring and development promoter (training, coaching, and counseling promoter).
• Merchant relation and development.

General Duties 

1. Manages and organizes a maintenance team whose mission is to ensure proper maintenance and repair  of the  landscape area.  This  is accomplished within  the scope of a budget and in conformity with well- defined management norms. 
2. Responsible for planning, scheduling, controlling, co-coordinating and participating in the activities of all personnel engaged in maintenance activities. 
3. Responsible for the operation of the landscape department, overall condition and maintenance of landscape, repair and up keeping. 
4. Responsible for the security and safety norms  

General Responsibilities 

1. Plans, controls and co-ordinates activities of all landscape maintenance personnel engaged in maintenance and repair of landscape. 
2. Responsible for the elaboration and implementation of maintenance standards. 
3. Inspect regularly the entire Hotel landscape area and perform repairs and maintenance jobs are done according to hotel standards and practices. 
4. Check regularly the state of cleanliness and hygiene and sanitation of hotel landscape area.  
5. Co-operates with the Purchasing department in locating  sources  for needed items, substitutes locally available for imported ones and ensure best quality and value for money. 
6. Controls costs by minimizing/decreasing chances of property damage, maintaining adequate inventory of tools. (Maintenance store control). 
7. Prepares the schedules of all maintenance colleagues, controls this schedule making sure all areas are covered properly. 

Preventive Maintenance 

1. Ensure to set up a preventive maintenance program covering all areas of the hotel. (Set up of a data base system). 
2. Set up a schedule for preventive maintenance and ensure its realization in a timely manner. 
3. Ensure that the plants are full listing is available and fully updated for a proper schedule of preventive maintenance. 
4. Liaise with project team on preventive maintenance whenever is necessary. 

Hotel safety and security 

1. In accordance with Indonesia laws and regulations, ensure safe usage of the fire, gas and electrical equipment and related items. 
2. Ensure regular fire drills are running in co-operation with the security department. 

1. Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
2. Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
3. Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
4. Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
5. To set up the target and drive the team to achieve upsell program on Villa, Transportation, SPA and F&B
6. Maintain inter-departmental relationships to ensure seamless customer service
7. Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
8. Schedule and regularly conducts routine inspections of areas under his/her control
9. Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
10. Know system recovery procedures
11. Interpret computer reports
12. Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
13. Continually check the accuracy of guest in house account
14. Approve upgrades and special amenities
15. Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
16. Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
17. Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
18. Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
19. In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
20. Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.
21. Works with Talent and Culture on manpower planning and management needs.
22. Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
23. Maintain good relation with vendor and local community.

General Duties 

1. Support Front Office Manager to manage and organizes Front Office team whose mission is to ensure service and product quality standards are met and that optimum service is provided to all guests according to Hotel’s and Company’s objectives.   This is accomplished within the scope of a budget and in conformity with well- defined management norms. 
2. To be the champion of membership program for the resort and sharing through training to other colleagues on information related to membership program 
3. Responsible for planning, directing, controlling, co-coordinating and participating in the activities of all personnel engaged in guest-related activities in Front Office. 
4. Responsible for the operation of the Front Office department, overall condition and maintenance of the property, repair and up keeping of the furniture, fixtures and equipment's, installations, systems and buildings of the Hotel. Both in term of assets and respect of equipment’s. 
5. Monitor Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition at all-time especially for special attention guest and VIP 
6. Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue by setting up target and drive the team to achieve up-sell program for villa and in house activities 
7. Promote internal hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with Resort’s Sales and Marketing Program 
8. Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out 
9. To know and implement system recovery procedures when needed, interpret reports and share the necessary information to relevant department for improvements 
10. Monitor and control the VIP amenities, making sure that they are fresh and in high quality  
11. Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information 
12. Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information 
13. Maintain all procedures and adheres to them within the guidelines; in particular with emphasis on hotel credit policy. 
14. In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc 
15. Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.  

Responsibilities When in Charge at Night Duty and Afternoon Duty 

1. Handle guest check-in and check-outs in accordance with hotel standards during night time 
2. Ensure all facilities in the lobby and overall Resort are kept clean and tidy at all times 
3. Ensure knowledge of hotel information and facilities of all outlets as well as local attractions, dining and entertainment information is kept up to date 
4. Ensure all dealings with guests meet hotel operating standards 
5. Handling guest’s billing and FO administration according to hotel standard 
6. Be thoroughly knowledgeable of all hotel computer systems and procedures 
7. Handling room blocking based on guest’s need 
8. Making reports according hotel’s standard 
9. Manage and supervise hotel operational during Night time 
10. Running night audit ensuring that all figures on PMS and POS are balanced 
11. Handling guest complaint during night and afternoon time 
12. Handling emergency and urgent matters which occur during night time 
13. Make check all preparation of the next day operational and update the daily briefing sheet (daily report ) 
14. Check the room inventory & room blocking on daily basis 

General Responsibilities 

1. Plans, directs, controls and co-ordinates activities of all Front Office personnel on activities related to guest to make sure personalized service is extended at all-time to in house guest to maximize guest satisfaction 
2. Responsible for the elaboration and implementation of standards related to SOP and LQA standards 
3. Schedule and regularly conducts routine inspections of areas under his control 
4. Checks all Front Office equipment including buggy and hotel vehicle, making sure they are in clean and in good working conditions, follow up on equipment that need repair, additional spare parts, replacement or disposal 
5. Co-operates with  the  Purchasing  department  in  locating  sources  for needed items, substitutes locally available for imported ones and ensure best quality and value for money 
6. Controls   costs   by minimizing/decreasing chances of property damage,   maintaining   adequate inventory of items including stationeries and collaterals 

• Leads the sustainability efforts of the Hotel with the General Manager and Hotel Manager overseeing the activities and projects.
• Ensures that the elimination of Single Use Plastic is achieved 100% and sustained, maintained.
• Conducts audits to ensure compliance at all times with the Raffles Brand Guidelines.
• Liaises between Corporate Office and the Hotel for matters relating to Sustainability.
• Coordinates and communicates with other Departments on new directions and initiatives and ensures compliance and adherence to standards.
• Ensures that the Hotel is compliant with the standards and is certified by an accredited Sustainability certifying body.
• Reports the Hotel’s sustainability and Environmental performance and data both internally and externally as required, this includes both internal and external stakeholders such as customers, suppliers, and community organizations.
• Establishes Sustainability partnerships with external organizations, companies, and local government units whenever feasible, by identifying potential partners, initiate contact, explore collaboration opportunities, create a partnership agreement, and continuously monitor and communicate progress towards shared Sustainability goals.
• Identifies areas of improvement in regard to the organization’s Sustainability practices and improve current practices and develop/ implement new practices :
  • Energy efficiency improvements, green energy sourcing
  • Sustainable F&B (food waste management, food sourcing, food trends)
  • Plastic pollution reduction
  • Diversity & Inclusion
  • Support to local communities & charities
  • Biodiversity protection 
  • Train staff at all levels on environmental issues and good practices

Other Involvement

Adheres to and promotes the Company’s Health & Safety policies to ensure a safe work environment and knowledgeable all safety & emergency procedures

Main Complexity/Critical issues in the Job

• The ability to manage projects strategically, while being hands on and detail-oriented, acting as a catalyst for making things happen
• Capacity to work independently with various stakeholders.
• Coordinate, communicate and get buy-in from the different stakeholders with various levels
• The ability to influence stakeholders
• Act as a role-model and inspire behavioral change
• Lead and foster excellence and innovation.
• Passionate and dedicated to sustainability and environmental initiatives.

Areas of Responsibility:

• Monitor front office personnel to ensure guests receive prompt, cordial attention and personal recognition
• Supervise the Front Office team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue
• Monitor Front Office, and particularly Butler personnel, to ensure LCAH members are known, as well as repeat guests and other VIPs receive special attention and recognition
• Promote internal Hotel sales and in-house facilities and monitors Front Office Marketing techniques in line with FIT marketing program
• To set up the target and drive the team to achieve upsell program on Suite, Villa, Transportation
• Maintain inter-departmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well maintained
• Schedule and regularly conducts routine inspections of areas under his/her control

• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area on the operation of Suite and Villas
• Continually check the accuracy of guest in house account
• Approve upgrades and special amenities

• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her delegate all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within the company guidelines; in particular with emphasis on hotel credit policy.
• In conjunction with the Emergency Response Team prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings, Tsunami, etc.
• Prepares efficient work schedule for Front Office Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures.

• Works with Talent and Culture on manpower planning and management needs.
• Works with Housekeeping and Finance in the preparation and monitoring of the Rooms’ and FO budget and forecast.
• Maintain good relation with vendor and local community.

• Provide sales strategy by seeking corporate customers from any industry
• To execute sales calls to acquire a new customer
• To regularly visit and maintain a good relationship with existing customers
• Maintain existing account and gain new account

• Candidate must possess at least a Bachelor's Degree, in any field.
• Required skill(s): analytical thinking, project management, and communication skills.
• At least 2 year(s) of working experience as an Account Executive/Account Manager
• Have networking in Government sector, Hospitality, Insurance, Banking, and Manufacture industries
• Preferably experienced in Telecommunication or ICT industry
• Willing to work in: Denpasar, Bali

Medical Insurance

Medical Check Up

Free Product Service

• Provide sales strategy by seeking corporate customers in Financial Services & Banking Sector
• To execute sales calls to create new customer
• Create new sales activities to achieve team revenue/ sales target
• Business maintenance
• Exploring new potential client
• Building and maintaining relationships with existing clients in Financial Services & Banking Sector

• Age 25 -38 years
• Candidate must possess at least Bachelor's Degree in any field or equivalent
• At least 3 Years of working experience in the related field is required for this position
• Good communication and negotiation skills
• Able to work under pressure and independent
• Target Oriented
• English Active
• Preferably experienced handling Energy Resources account (Financial Services & Banking Sector)
• Willing to Work in Centennial Tower, South Jakarta

• Medical Insurance
• Medical Check Up
• Free Product Service