Total 11 tech support job vacancies in curug sangereng kelapa dua kab tangerang banten indonesia

Job Description:

• Analysing, diagnosing, and installation to several areas including desktop hardware, operating systems (Windows 7/8/10), application software, network connectivity, databases, printers, scanners, and any related problems

• Maintaining all updates and security patches for applications and operating systems

• Notebook hardware troubleshoot, such as RAM, Hard disk, VGA.

• Updates and closures of trouble tickets and service requests from user

• Maintain communication with end-user and created report to team leader/SPV.

• Responsible as the first point of contact for issues raised by customers
• Troubleshoots issues regarding cloud environments
• Manage and monitor Cloud environments.
• Document issues and interactions with customers

1.   Memberikan dukungan teknis kepada pengguna internal

2.   Melakukan instalasi, konfigurasi, dan pemeliharaan hardware dan software serta aplikasi internal

3.   Memonitor kinerja jaringan dan sistem, serta merespon insiden keamanan dan gangguan

4.   Mengelola sistem komputer dan keamanan data

5.   Kontrol cctv sistem

6.   Maintenance server

1. Lakukan pemeriksaan rutin dan pastikan bahwa koneksi internet lancar tanpa gangguan
2. Lakukan pemeliharaan dan perbaikan pada infrastruktur jaringan untuk memastikan stabilitas dan kinerja yang optimal.
3. Lakukan pengecekan rutin pada semua perangkat keras komputer dan pastikan sistem operasi, aplikasi, dan perangkat keras berfungsi sesuai standar.
4. Lakukan pemeriksaan dan pembaruan berkala pada ID pengguna, kata sandi, dan profil untuk menjaga keamanan sistem.
5. Kelola dan perbarui dokumentasi teknis serta dokumentasi pengguna untuk mendukung operasional IT yang efisien.
6. Monitor dan pastikan bahwa sistem data komputer pusat berfungsi dengan optimal tanpa gangguan.
7. Lakukan pemeliharaan dan pembaruan pada perangkat keras komputer seperti workstation PC dan printer untuk memastikan performa yang baik.
8. Investigasi masalah perangkat lunak dan perangkat keras, kemudian laporkan kepada Manajer dan vendor atau pemasok untuk solusi lebih lanjut.
9. Lakukan backup rutin pada semua file penting di akhir setiap hari untuk melindungi data 
10. Ikut serta dalam berbagai aktivitas sesuai arahan dari manajemen.

Kualifikasi yang dibutuhkan :

• Pendidikan terakhir minimal D3/S1 Segala jurusan (Jurusan Bahasa mandarin lebih disukai)
• Usia maksimal 35 tahun
• Pengalaman minimal 1 tahun(Freshgraduate dipersilahkan melamar)
• Fasih berbahasa Indonesia dan Mandarin (bisa baca dan tulis menjadi nilai tambah)
• Memiliki sertifikat HSK menjadi nilai tambah
• Mampu mengoperasikan Ms. Office
• Disiplin, jujur dan bertanggungjawab
• Menyukai pekerjaan dilingkup kantor/lapangan
• Penempatan : Ngoro-Mojokerto
• Hanya pelamar yang sesuai dengan kualifikasi yang dapat diproses

Job Desk :

1. Melakukan pengecekan terhadap infrastruktur Pendukung IT (Hardware & perlengkapan lainnya), termasuk perawatan pencegahan (antivirus, pencatatan garansi), troubleshooting hardware, printer, scanner, Jaringan LAN, CCTV, PABX
2. Melakukan pengecekan terhadap software (termasuk email), termasuk instalasi, maintenance, trouble shooting, serta memastikan dapat bekerja dengan efektif
3. Melakukan pengecekan terhadap arus data yang digunakan user termasuk backup data secara berkala (pengecekan password, server, dll)
4. Merespon terhadap keluhan user dalam permasalahan yang dihadapi di bidang IT
5. Selalu mengembangkan Hardware/software sehingga dapat membantu pekerjaan lebih efektif

• Melakukan kegiatan pemeliharaan EDC untuk memastikan EDC dapat digunakan dengan baik.
• Melakukan pengisian form maintenance secara lengkap, menyusun bukti tes transaksi, untuk diberikan kepada Admin Support. 
• Melakukan training kepada merchant mengenai produk serta penggunaan EDC agar merchant dapat menggunakan EDC dengan benar.

• Prepare monthly budget requests for orders, events, and timeline planning, while coordinating with teachers
• Manage inventory of learning materials, including Montessori materials
• Conduct regular maintenance and checks of the stockroom
• Participate in meetings with parents for Parent Volunteers and after-school activities
• Act as the point of contact for the Parents Community Program, overseeing Class Parents, Parent Volunteers, and collaborating closely with Admissions
• Assist teachers in organizing and recruiting volunteers and speakers
• Support staff in communicating sensitive issues to parents
• Serve as a classroom substitute when needed
• Handle administrative tasks such as compiling lesson plans and reports
• Organize engaging events and collaborate with other departments
• Provide essential support to the leadership team

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial 'well-being' and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor's Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Job Purpose:  

Working with the Company's Sales Team, the Presales Consultant is responsible for providing presales technical support to the Sales team and presenting tailored demonstrations or qualification discussions to customers and/or prospects. The Presales Consultant also assists the Sales Team with qualifying opportunities – in or out and helping expand existing opportunities through solid questioning. The Presales Consultant will be responsible on conducting Technical Proof of Concept, Demonstration & Presentation on the supported products & solution.

Responsibilities:

• Assist Account/Product Managers with qualification of opportunities by providing presales technical support.

• Provides pre-sales technical support and deliver deep dive product demonstrations to customers and business partners.

• Delivers training to partners on products solution.

• Contribute to and refine technical RFP/RFI responses

• Customer demonstrations and presentations

• Coordinating and managing technical validation events (POC)

• Coordinating and managing POC assets

• Participating in conferences, shows, exhibitions when appropriate and requested

• Recommend and influence market content.

• Performs other related duties as assigned.

Knowledge, Skills and Experience

• Requires an in-depth knowledge of vendor products and general networking technologies including TCP/IP, DNS (UNIX) Admin, and experience with switches, routers, and firewalls in Intranet/Internet environments.

• Good Network & Security knowledge

• Strong interpersonal and presentation skills, with ability to articulate complex technology simply.

• Ability to troubleshoot and solve technical problems.

• Self-motivated and flexible.

• Ability to effectively multi-task and be able to handle a high volume of requests, specifically unplanned/unscheduled requests.

• Able to execute instructions and to request clarification when needed.

• Able to exhibit ability to be sensitive to the needs, concerns, and feeling of others.

• Able to interact effectively with all levels of management.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!