• Membangun, menangani, dan mengelola akun media sosial perusahaan
• Melakukan kunjungan ke calon customer
• Membuat konten untuk situs web dan akun medsos, termasuk blog atau video.
• Menanggapi pertanyaan publik pada medsos
• Menjalankan promosi dan kampanye sosial secara teratur serta meninjau hal tersebut
• Berkolaborasi dan melaksanakan kampanye pemasaran digital termasuk SEO/SEM
• Memantau perkembangan terbaru di situs dan tren media sosial atau teknologi terkini

- Mengembangkan dan mengoptimalkan penjualan produk di platform e-commerce (shopee, tokopedia, lazada, tiktok dan lain-lain)

- Memahami dan melakukan analisa tren pasar dan perilaku konsumen dalam meningkatkan penjualan

- Menerapkan strategi penjualan dan materi promosi iklan mengenai berbagai kategori produk untuk meningkatkan penjualan online. 

- Menghasilkan ide kreatif untuk melola kampanye marketing di e-commerce.

- Mengawasi proses pemesanan, pengiriman, dan pengembalian barang, serta menangani keluhan pelanggan jika terjadi masalah.

- Berkoordinasi dengan live host mengenai event seperti BIG SALE yang akan berlangsung

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly experienced and knowledgeable professional to join our team as the Associate Director, Portfolio Risk. As a Portfolio Risk Manager, you will be responsible for overseeing the credit management function of our lending portfolio. You will work closely with cross-functional teams, including credit analysts, underwriters, and senior management, to develop and implement effective risk management strategies that align with our business objectives and regulatory requirements.

What you will do:

• Portfolio Risk Assessment: Conduct comprehensive risk assessments of our lending portfolio to identify potential vulnerabilities and opportunities for improvement.
• Risk Management: Develop and maintain risk tools to monitor portfolio performance and identify emerging risks.
• Credit Policy Collaboration: Collaborate with the credit teams to improve maintain credit policies, guidelines, and underwriting standards that align with industry best practices and regulatory requirements.
• Monitoring and Reporting: Continuously monitor the portfolio's credit quality, delinquency rates, and other key credit risk indicators. Prepare regular reports for senior management and regulatory authorities.
• Portfolio Optimization: Identify opportunities for portfolio optimization, including risk-adjusted return enhancements and diversification strategies.
• Stress Testing: Design and execute stress tests to evaluate the portfolio's resilience under adverse economic conditions and develop contingency plans.
• Team Leadership: Lead a team of risk professionals, providing guidance, coaching, and fostering a culture of risk awareness and accountability.
• Communication: Communicate risk findings and recommendations to senior management and other stakeholders in a clear and concise manner.

What we are looking for:

• Bachelor's degree in finance, economics, or a related field.
• A minimum of 10 years of experience in credit or risk management within the financial services or fintech industry.
• Strong knowledge on credit risk and portfolio management.
• Familiarity with Basel requirements and best practices in risk management.
• Proficiency in data analysis and statistical tools.
• Strong leadership and team management abilities.
• Excellent interpersonal, communications and presentation skills with ability to work across different departments
• Fluent in both written and spoken English.
• Candidate needs to have hands-on experience in new product processes.

Good to Haves:

• Team lead experience
• Fintech experience
• project management experience

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

In this role you will;

• Develop and maintain strong SEO strategy, with a focus on accommodation, MICE and Oopen Restaurant.
• Optimise all digital channels including but not limited to email marketing, SEO, online and internal partner channels, website, OTA, and overall lever channels.
• Content creation and animation of social accounts 
• Analyse media campaigns and rollout promotions to ensure optimum revenues are exceeded.
• Build rapport with team members as well as influencers, content producers and local partnerships

As the Digital Marketing Manager, within the Artists Services division, you will be key to the artists online and audience development in the Indonesia market. The role will have a matrix reporting to both Local Head of Artist Services (Business). You will:

1. Create & Execute Creative & Effective Campaigns across content (including AR, VR, video and pop culture), social & digital media channels, CRM, media buy
2. Build strong Case Studies (plus points if your work has been recognized at creative digital or advertising awards)
3. Have strong experience, insights and great results with an "Always On" strategy
4. Be very effective at audience development and Engagement (Socials, CRM)
5. Be able to plan, monitor and optimize within budget, across a range of small to large campaigns
6. Be analytical, data driven, and delivers insightful reports with clear action points

You will be a valuable resource to Artist Services Lead and Project Managers to research artists’ target audience and position in market through thorough analysis of all data available. With this data, you will elaborate the artists’ development strategy on digital media platforms, defining the content to be produced, platforms to utilize, optimal schedule and budget, and coordinate the execution.

You will leverage the artists’ channels to grow audience, and increase engagement by implementing both organic activations and paid media campaigns, through relevant online and social media platforms, including YouTube, Instagram, TikTok, influencers etc. You will manage and monitor digital marketing budgets, set and maintain KPIs, while delivering weekly reports on digital marketing performance for the artists, external stakeholders and relevant cross functions teams.

Company Description

Majamojo is a joint venture between Telkomsel and GoTo, focusing on mobile game development in Indonesia and Southeast Asia. The company aims to be the leading gaming publisher in the region by forming partnerships with third-party developers and leveraging digital capabilities and technology assets. Majamojo's mission includes strengthening Indonesia's gaming industry, nurturing digital talent, and supporting the country's digital transformation.

Role Description

·  Comprehensive Game Testing: Thoroughly test games across various genres, platforms, and devices, identifying and documenting bugs, glitches, and gameplay imbalances.

·  Monetization Model Analysis: Critically analyze different monetization models, including free-to-play, premium, and subscription-based, to assess their effectiveness and potential revenue streams.

·  User Journey Evaluation: Conduct in-depth analysis of user journeys, identifying pain points, areas for improvement, and opportunities to enhance player engagement and retention.

·  Structured Report Creation: Prepare detailed and well-structured reports on game testing outcomes, monetization model analysis, and user journey insights, providing actionable recommendations for game development and optimization.

• Proven experience in game testing, with a strong understanding of various game genres and platforms.
• Familiarity with different monetization models and their implementation in the gaming industry.
• Excellent analytical and problem-solving skills, with the ability to identify and address issues effectively.
• Strong written and verbal communication skills, capable of conveying complex technical information clearly and concisely.
• Passion for gaming and a genuine interest in understanding player behaviour and motivations.
• Ability to work independently and as part of a collaborative team environment.

We are seeking an experienced and motivated Assistant Director of Human Resources to join one of our properties in Labuan Bajo, East Nusa Tenggara. As the Assistant Director of Human Resources, you will work closely with the General Manager to develop and implement HR strategies and initiatives to support the organization's goals and objectives. You will oversee various HR functions, including recruitment, employee relations, performance management, and training and development. The ideal candidate will have a strong background in HR management, excellent leadership skills, and a strategic mindset.

• Design, implement, and manage HR policies and programs that align with the company's strategic objectives.
• Responsible in overseeing the recruitment and selection process, ensuring compliance with employment laws & regulations, managing employee relations, and administering employee benefit programs .
• Handling employee engagement, and talent management (succession planning) .
• Providing GA support
• Collaborate with other department heads to ensure the HR function aligns with their respective departmental goals and objectives.
• Monitor and manage expenses and manning in collaboration with other departments.
• Stay up-to-date with industry trends and best practices in HR management.

• Bachelor's degree in Human Resources or a related field.
• 10 years of experience in HR roles, with at least 5 years in a leadership or managerial position.
• Strong knowledge of HR best practices, policies, and procedures.
• Excellent leadership and interpersonal skills.
• Ability to effectively communicate and collaborate with stakeholders at all levels of the organization.
• Experience in developing and implementing HR strategies and initiatives.
• Strong understanding of labor laws and regulations.
• Excellent problem-solving and decision-making abilities.
• Experience in the hospitality industry

•Visit clients daily to develop new accounts and/or manage repeated clients to produce catering, meeting and event business

•Coordinate professional catering, meeting and event at the hotel by liaising with companies requirement and expectation

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO is seeking a talented Machine Learning Engineer to join our dynamic team on a project basis. You will be responsible for designing and implementing machine learning models that solve real-world problems while collaborating with various teams to provide actionable insights.

What you will do but not limited to:

• Design and implement machine learning models and algorithms.
• Conduct experiments to optimize model performance.
• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions.
• Perform data preprocessing, feature selection, and model evaluation.
• Monitor and maintain machine learning systems and pipelines in production.
• Communicate findings and present results to stakeholders.

• Bachelor degree in Computer Science, Engineering, Mathematics, or a related field from reputable university
• Real-world experience in developing and deploying AI / ML applications, both with structured and unstructured data (such as Computer Vision, NLP, LLM)
• Proficiency in programming languages (such as Python, Java, Scala, Rust)
• Strong understanding popular AI / ML frameworks and libraries (such as Tensorflow, PyTorch, Scikit-learn)
• Knowledge in cloud platforms (AWS, Azure, GCP) and MLOps practices
• Understanding in software development practices
• Experience with big data technologies (such as Hadoop, Spark) is a plus
• Fluency in English and Bahasa Indonesia

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/) 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do but not limited to: 

• Coordinate and supervise day-to-day layer poultry operations, ensuring adherence to best practices for animal husbandry and production. 

• Collect and analyze data on egg production, quality, and feed conversion ratios to identify areas for improvement. 
• Identify and conduct research for potential customers in area assigned. 

• Make cold calls, emails, and visit prospective clients to generate leads and interest in products offered. 

• Prepare and present engaging sales presentation to potential customers.  

• Work closely with the team to develop and implement strategies to achieve sales goals. 

• Build and maintain strong relationship with existing customers to ensure business continuity. 

• Stay updated on industry trends, competitors, and markets. 

• Bachelor’s degree in Animal Husbandry, Poultry Science, Agriculture, or a related field. 

• Minimum 3-5 years of hands-on experience in layer poultry farming (egg)

• Strong knowledge of poultry management practices, biosecurity measures, and egg production techniques. 

• Experience in collaborating with farmers and managing farming operations effectively. 

• Proficient in data collection and analysis, with the ability to utilize data to enhance production efficiency. 

• Excellent problem-solving skills and ability to address challenges in poultry farming operations. 

• Strong communication skills for effective interaction with farmers and internal teams. 

• Passionate about sustainable agriculture and improving the livelihoods of farmers. 

• Ability to work both independently and collaboratively in a fast-paced setting. 

• Familiarity with the latest advancements in poultry farming technology and practices is a plus. 

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. Our mission is to leverage Telkomsel's digital assets and capabilities to create innovative cross-sectoral digital solutions that empower Indonesia's digital economy.

Role Overview

The Senior Marketing and Brand Communication will be responsible for developing and executing impactful marketing digital campaign and brand strategies that resonate with our target audiences. This role requires a creative thinker who can effectively communicate our brand values and drive engagement across various channels.

Your responsibilities but not limited to:

• Develop and implement comprehensive marketing and brand communication strategies that align with INDICO’s business goals.
• Oversee the creation of compelling content for various platforms, ensuring consistency in messaging and tone across all marketing channels.
• Lead market research efforts to identify trends, customer needs, and competitive landscape, using insights to inform strategic decisions.
• Collaborate with cross-functional teams to execute marketing campaigns, ensuring all initiatives are aligned with brand guidelines.
• Measure and report on the effectiveness of marketing campaigns, providing actionable insights for continuous improvement.
• Manage external agency relationships, ensuring deliverables meet quality standards and timelines.

• Bachelor’s degree in Marketing, Communications, or a related field; Master’s degree is a plus.
• Minimum 7 years of experience in marketing and brand communication roles, preferably within the tech or digital industries.
• Strong understanding of integrated marketing strategies, both offline and online, including digital media, social media, public relations, and events.
• Proven track record of developing successful marketing campaigns that drive brand awareness, customer engagement and has strong media relations.
• Exceptional written and verbal communication skills, with the ability to craft compelling narratives.
• Strong analytical skills with experience in data-driven decision-making.
• Ability to work collaboratively in a fast-paced environment while managing multiple projects.
• Familiarity with the latest trends in the digital landscape and a passion for innovation in brand marketing.

Attractive total compensation of salary, festive allowance, and annual bonus

Private Health Insurance

Working device provided

Employee Development Program

Flexible Working Arrangement

Culture programs

Mental Health & Well-being program

Various club and Engagement activities

Anniversary Leave

We are looking for a highly motivated Director of Food and Beverage who will assist the General Manager in the efficient running of the Food and Beverage Department through planning, organizing, directing, and controlling in line with Hotel’s policies and standards whilst meeting employees, guests, and owner’s expectations.

Responsibilities:

• Assist the General Manager in maintaining a high standard of implementation of standard operating procedures and policy for Food and Beverage Division.
• Coordinate tasks and work with other departments.
• Review, create and update SOP as required.
• Conduct training as necessary.
• Perform other duties that are assigned as necessary.

• Has a minimum of 5 years solid experience in Food and Beverage management and must have existing experience as Food and Beverage Division Leader, preferably for a large operation of multi outlets and banqueting in a luxury hotel environment.
• Has strong business acumen and is proficient in budgeting, financial analysis, and reporting as well as profit & loss.
• Has the ability to establish new businesses that generate revenue to increase profitability.
• Has a depth knowledge of international cuisines and develops food and beverage menus.
• Has a strong marketing strategy that stands out, attracts new customers, and is loved by loyal guests.
• Has a sharp sense of competition and strong operation strategy to always ahead with the trend.
• Has excellent customer service skills that differentiate the guest experience beyond extraordinary.
• Has excellent communication skills in English, both written and spoken.
• Has strong leadership skills with an acute sense of good judgment that prevent a downfall and is swift in performance improvement.
• Is hands-on and committed to team building and collaboration.
• Is resourceful in maintaining high-level quality products and uphold a positive customer image.
• Bachelor or Master's Degree in Food & Beverage Management or Business Management or a related field.

Memimpin tim digital marketing dan melakukan kolaborasi dengan tim lainnya

Menyusun strategi penjualan melalui media digital

Membuat konten plan untuk dapat diimplementasikan sesuai dengan tren pasar yang ada dan terupdate baik media sosial, web, maupun media digital lainnya

Kami adalah perusahaan SaaS mobilitas cerdas terkemuka dengan lebih dari 2.000 pelanggan di 23 negara dan kami sedang mencari Spesialis Pemasaran Digital untuk bergabung dengan tim kami. Tim kami kolaboratif, bersemangat, dan berkembang pesat, dan semua anggota tim diberi kebebasan untuk memengaruhi bisnis kami dengan ide-ide yang mendorong inovasi dan efisiensi.

Tanggung jawab:

Meneliti, mengembangkan, dan menjalankan kampanye perolehan prospek dan e-commerce di Google AdWords, Facebook, dan platform digital lainnya

Menganalisis data kampanye untuk mengidentifikasi area yang perlu ditingkatkan dan menerapkan solusi

Mengonseptualisasikan dan membuat konten menarik yang akan membangun komunitas dan mengangkat merek kami

Secara proaktif menguji ide-ide baru dan pesan yang berbeda untuk menemukan resep rahasia komunikasi yang efektif dengan audiens kami

Menyiapkan pelacakan untuk memantau kinerja kampanye dan lalu lintas ke halaman arahan dan situs web

Bekerja bersama tim penjualan untuk meningkatkan kinerja prospek

Tugas ad-hoc lainnya sesuai penugasan

Persyaratan:

• Keterampilan analitis
• Perhatian terhadap detail
• Kemampuan untuk berpikir di luar kotak
• Keterampilan interpersonal dan komunikasi yang hebat
• Kemahiran dalam Google Adwords, GDN, dan iklan berbayar Facebook.
• Pengetahuan yang baik tentang Microsoft Excel merupakan nilai tambah
• Pengalaman dalam industri B2B merupakan nilai tambah

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Product Analyst at INDICO, you will play a critical role in overseeing data-driven decision-making for INDICO product and business lines, which include digital goods commerce, engagement platform, Edutech, HealthTech, and game publishing businesses. This position offers a unique opportunity to work with cross-entity data across a variety of industries, driving impactful business outcomes and product development. You will collaborate with multiple business units to plan, strategize, and accelerate growth, leveraging complex data to provide actionable insights that support informed decisions, as well as build and expand the data analyst organization.

What you will do but not limited to:

• Collaborate with Indico and its subsidiaries to plan, strategize, and drive growth through data-driven insights.
• Collect, clean, and analyze large datasets to support business and product decisions.
• Develop and deploy dashboards to track key metrics for different business units, including Edutech, Healthtech, and Game Publishing.
• Conduct both regular and ad-hoc analysis to support strategic decision-making and special projects.
• Partner with Product and Data Engineering teams to enhance data pipelines and ensure data accuracy across multiple entities.
• Design and analyze experiments to assess initiatives and optimize business outcomes.
• Track and measure the impact of data-driven strategies, providing regular updates on their effectiveness.
• Work with cross-functional teams to define success metrics, evaluate data, and deliver actionable insights across Indico and its subsidiaries.

• Bachelor's or master's degree in a quantitative field (Statistics, Mathematics, Computer Science, Engineering, etc.).
• Proficiency in SQL for querying and data manipulation.
• Experience with BI tools (e.g., Tableau, PowerBI, Looker) for dashboard creation.
• Familiarity with Python or R for advanced data analysis is a plus.
• 3+ years of experience in data analysis, data science, or a related role.
• Effective communication and storytelling skills to present data-driven insights to various stakeholders.
• Experience working with diverse stakeholders across multiple business units.
• Ability to analyze large datasets, tackle complex challenges, and deliver actionable insights.
• Passion for data, curiosity about analysis, and a proactive attitude in exploring solutions.
• Experience in A/B testing, statistical experimentation, or building predictive models is a plus.
• Familiarity with cloud platforms (e.g., GCP, AWS, Azure) is an advantage.
• Fluent in English and Bahasa Indonesia for effective communication across teams.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

At INDICO, we believe in reaching beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

We are seeking a motivated Product Intern to join our team. In this role, you will support the product research process by conducting market analysis, user research, and competitive analysis. You will work closely with product managers and designers to gather insights that drive product decisions and improvements. This internship offers a great opportunity to gain hands-on experience in product research and development in a fast-paced environment.

What you will do:

• Conduct market research to understand industry trends, customer needs, and competitor analysis. 
• Collect and analyze data to support strategic decision-making. 
• Gather user feedback to enhance the product. 
• Assist to create and maintain product documentation such product books and user guides. 
• Assist to use analytical tools to monitor product performance post-launch and identify areas for improvement. 
• Assist the product team in product development cycle & prototype creation. 
• Support product team in various tasks and projects as needed. 
• Coordinate with cross-functional teams; engineering, design, marketing, and sales. 

• Bachelor degree in Business, Marketing, Design, Social Sciences, or a related field.
• Strong analytical skills with the ability to interpret data and derive insights.
• Experience with analytical tools such as Excel, Google Analytics, or other BI tools is a plus.
• Experience in project management; familiarity with tools like JIRA, Miro
• Excellent research, written, and verbal communication skills.
• Detail-oriented and organized with the ability to manage multiple tasks.
• Familiarity with research methodologies and tools for conducting market and user research.
• Passion for product development and understanding user needs.

You will lead the Food & Beverage division, driving the Food & Beverage team in all aspects, from business planning and organizing to operations and administration. You will be responsible for achieving the highest customer satisfaction, brand and quality standards, as well as bringing creativity and variety to our food & beverage offering. You will manage the financial aspects of the department to achieve the budgeted revenues, profit and food & beverage costs whilst maintaining food and beverage quality. You will maintain the team member performance and development at the superior level – grooming ‘good’ to ‘great’ and achieve the targeted team member satisfaction. You will work closely with the sales & catering, marketing and banquet teams to maximize the business results. Your reporting line will be to the General Manager and part of the executive team of the hotel.

1. MENJALANKAN STRATEGY, AKTIVITAS HARIAN DAN ARAHAN DARI ATASAN

2. MENCARI PROSPEK DAN CAPAI TARGET PROSPEK HARIAN

3. MELAPORKAN HASIL PROSPEK DAN INFORMASI LAPANGAN KEPADA ATASAN

4. REMINDER SERVICE KSG DAN BINA HUBUNGAN YANG BAIK DENGAN KONSUMEN

5. FOLLOW UP PROSPEK SECARA INTENS

6. FOLLOW UP CICILAN KONSUMEN (3 BULAN PERTAMA SEJAK PEMBELIAN)

7. MEMASTIKAN CAPAI TARGET STU DAN PROSPEK MINGGUAN

8. FOLLOW UP CICILAN KONSUMEN (3 BULAN PERTAMA SEJAK PEMBELIAN)

9. MEMBERIKAN INFORMASI DAN MASUKAN LAPANGAN KEPADA ATASAN

10. MEMASTIKAN CAPAI TARGET STU DAN PROSPEK BULANAN

11. FOLLOW UP CICILAN KONSUMEN (3 BULAN PERTAMA SEJAK PEMBELIAN)

12. MEMBERIKAN INFORMASI DAN MASUKAN LAPANGAN KEPADA ATASAN

Get to Know Us

In the Amoda tech team, you will work on cutting-edge web applications and software ranging from construction management, hospitality management, client-facing booking systems in the form of web applications to mobile apps. We are a small team that thrives on innovation and growth. Constant learning and improvement is in our DNA. Our aim is to make software in construction that is innovative, reliable, and amplifies the sector in a way not imagined before. You are going to be the QA pioneer of Amoda, so there will be some liberty regarding creating standards on the QA-side

Job Responsibilities

• Market Experimentation
  Reach out to different potential clients and find out about their pain points to see where our product stands.
• Market Awareness
  Conduct market research and competitive analysis to identify trends, opportunities, and potential threats, ensuring our product remains competitive.
• Cross-Functional Collaboration
  Collaborate closely with cross-functional teams including design, engineering, marketing, and customer support to deliver high-quality digital experiences.
• User-Centric Approach with Integration
  Champion a user-centric approach to product development, gathering user feedback and conducting usability testing to inform decision-making. Availability to visit our potential client site is a must. Able to ideate short-term and long-term goals of a user’s problem and manage their expectations.
• Product Metric Tracking (Data Driven)
  Define key performance indicators (KPIs) and regularly analyze product metrics to measure the success of the B2B application.
• Release Management
  Plan and oversee product releases, coordinating with development teams to ensure on-time delivery of new features and updates.
• Continuous Improvement
  Continuously iterate and improve the application based on user feedback, industry best practices, and emerging technologies.
• Stakeholder Communication & Management
  Communicate product updates, progress, and strategy to stakeholders at all levels of the organization and external users.

• Bachelor's degree in a related field; MBA or equivalent is a plus.
• Around 2+ years of experience in Digital Product Design.
• Task prioritization given constraint.
• Proven experience as a Digital Product Manager with a focus on B2B applications (Web app & mobile).
• Strong understanding of user-centered design principles and methodologies.
• Excellent analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.
• Proficiency with product management tools and analytics platforms.
• A track record of successfully delivering digital products both 0-1 and 1-10 that meet or exceed user expectations.
• Ability to thrive in a fast-paced, dynamic environment.
• Able to convey information to team through graph, diagram, and LoFi Design
• Experience with Agile/Scrum methodologies is preferred.

• Prepare, implement and compile data for the strategic sales plan, monthly reporting, annual goals, sales  budget, forecasts and other reports as directed/required
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Work with Finance and team in preparation and management of the department’s budget and financial forecasts
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Conduct daily briefing with department on current key activities
• Direct and manage all group, transient, and catering/banquet sales activities to maximize revenue for the resort
• Survey, review and analyze competition, customer needs and comments in order to be proactive and adapt with business intelligence
• Determine the effectiveness of existing programs and develop new strategies
• Manage/direct all advertising, public relations and promotional activities
• Actively participates in sales presentations, property tours and customer meetings
• Evaluate changes in guest needs, the guest mix and competitive set, to recommend appropriate product/service and operational changes as necessary
• Participate in community and professional organizations to maintain high visibility and promote a positive image

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Fraud IT Operation Support, you will be responsible as a first level risk assessment for monitoring, analyzing, and investigating possible fraud incidents on digital platforms. You will work closely with cross-functional teams to ensure security measures are in place and that incidents are promptly addressed.

What you will do, but not limited to:

• Monitor systems to detect fraudulent activities across digital platforms. 

• Analyze data to identify patterns and trends of fraud. 

• Detect, categorize and prioritize reported fraud incidents and collaborate with relevant teams to mitigate risks. 

• Implement preventive measures and best practices to prevent fraud. 

• Document findings and report incidents to management with actionable insights. 

• Bachelor's degree in information technology or related field. 

• Minimum 1-2 years of experience in IT operations, fraud detection, or cybersecurity. Experience of working in a large company will be a plus point. 

• Skills to manipulate complex data with SQL. 

• Familiarity with fraud detection tools and methodologies. 

• Excellent communication skills, capable of collaborating with one or more teams. 

• Knowledge of IT security protocols and best practices. 

• Detail-oriented with strong problem-solving abilities. 

• Ability to handle multiple priorities and work independently in a fast-paced environment. 

• Experience in telecommunications or digital platforms is a plus. 

• Prepare, implement and compile data for monthly reporting
• Set periodical Talent & Culture and training budget & forecast
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department
• Formulate and implement policies, procedures and standards pertaining to Human Resources Administration, Compensation and Benefits, Employee Welfare, Safety and Health, Employee Communication, Industrial Relations, Training and Development, Performance Management and Career Development in accordance with national, industry standards, laws and customs, and ensuring that they are complied with by other departments
• Oversee the administrative activities of payroll, benefits, legal compliance and employment law
• Develop and propose plans relating to present or future manpower requirements of the Hotel to ensure that the Hotel is correctly staffed according to the projected level of business
• Liaise with employment agencies and other sources for the recruitment of Management employees. Interview, assess and evaluate prospective employees
• Formulate and recommend a sound wage and salary system, which facilitates the attracting and retaining of staff
• Identify, prioritize and meet short and long term training and development needs of the Hotel
• Review the recommendations of staff promotions and career development by respective Executive Committee/Department Heads for the General Manager’s approval
• Represent the Hotel in collective bargaining and contacts with labour organizations and employee representations
• Prepare succession plan for the potentials for middle and senior management level with the department/division heads and General Manager
• Oversee the Hotel’s staff facilities including staff locker rooms, rest rooms, and staff restaurant
• Direct the Hotel’s employee events, social and recreational activities as well as employee recognition programs
• Edit staff newsletters and other in-house staff publications
• Act as an internal consultant in providing advice and guidance in the management and resolution of grievance and disciplinary issues
• Maintain confidentiality of sensitive matters/issues
• Ensure compliance with local health and safety regulations
• Interview, select and recruit Talent & Culture employees
• Identify and develop team members with potential
• Conduct performance review and manages performance issues that arise within the team
• Constantly monitor team members performance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business\
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify issues and provide a regular forum for department communication
• Perform other reasonable duties assigned by the assigned by the Management
• Evaluate changes and trends in market compensation and makes recommendations.
• Anticipate and address employee relations matters timely to promote team member satisfaction

You will support the Director of Finance on the (hotel / resort)'s financial strategy, operational performance, financial reporting, setting up & optimizing internal controls, team management & development, capital expenditure review & developing productive relationships with 3rd parties in the region. The role will work closely with the Director of Finance, General Manager, cross functional Executive Team & Corporate Office to set up, establish & drive the performance of the (hotel / resort).