NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.

AYANA MidPlaza, JAKARTA is seeking a skilled and highly organized Executive Secretary to cover a maternity leave for a temporary assignment (6month contract).

This is an excellent opportunity for an experienced Executive Secretary to join our team and support our executive management during this period.

• Minimum of 3 years' prior experience working as an Executive Secretary (Hospitality Industry will be advantage)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with integrity.
• Highly detail-oriented and able to multi-task effectively.
• Strong problem-solving and decision-making abilities.
• Fluent in both written and spoken English.
• Availability to work full-time for the duration of the maternity leave period.
• Able to join ASAP

This position is a supporting role to providing analysis in various aspects with objectives fulfill all requirement needed by Operations Department which related to Hotel Operations, such as financial performance, permits and licenses registration, insurance validity, Hotel Management Agreement fulfilment, etc.

As a Legal Officer at AMODA, you will play a crucial role in ensuring legal compliance and providing legal support to the company. You will work closely with the Legal team to handle a wide range of legal matters and provide advice and guidance to various departments. This is an excellent opportunity for a detail-oriented and proactive individual with a strong understanding of corporate law and excellent research and analytical skills.

Job Responsibilities

• Conduct legal research and analysis on various topics to support business-driven legal decision making for Company;
• Provide timely legal advice on all business operations, products, and services;
• Provide timely updates and strategies for handling intellectual property, data, and employment issues;
• Review and update existing company policies to ensure they reflect current legal standards;
• Drafting and reviewing contracts execute by Company;
• Advises resolution of disputes, litigation, and regulatory matters;
• Provide guidance and support towards other departments.

• Bachelor's degree in Law or related field.
• Minimum 2 years Post Qualified Experience (PQE)
• Strong knowledge of corporate and commercial law.
• Excellent research and analytical skills.
• Detail-oriented with strong attention to accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and handle multiple tasks and priorities.
• Strong problem-solving and decision-making abilities.
• Having an experience in reputable law firm would be preferable

Maintain and control the outstanding balance of Apartemen Plaza Senayan tenants to reduce A/R balance at the lowest level.

• Handle library operation services (circulation, membership, photocopy machine services, reception etc.)
• Assist librarian for library processing (labeling and shelving)
• Assist librarian to conduct library event
• Help library stock checking (opname)
• Any other duties as instructed by the supervisor

• To develop and maintain a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensure annual review to accurately reflect any changes.
• To be responsible for preparing the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.

• To prepare and regularly update Food and Beverage Departmental Budget, in close cooperation with the General Manager and Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
• To provide effective support to the team to enable them to deliver effective and efficient services to the guests
• To respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• To support the financial objectives of the hotel through proper and efficient management.
• To prepare the Overall Culinary Budget.
• To oversee the planning of menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, popularity of various dishes and frequency of menu
• To reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items
• To direct food apportionment policy to control costs

Internship Period : 6 Months (preferred)

During this 6 months internship you will have the opportunities:

• To learn and support in finance projects such as create, review and check financial statements, ledgers, accounts, and initiate correction where appropriate.

• Prepare financial analytics including variances reporting and highlight any matter of concern.

• Involve in finance initiatives and projects e.g processes improvement and systems migration.

• Handle intercompany cross charge and reconciliation.

• Ensure timely submission of monthly management reporting.

• Working with the different teams to drive user acceptance during implementation of new tools

• Monitor, enforce and improve internal controls, accounting procedures and policies.

• Support rapid business growth and expansion.

Our client, an educational NGO, is looking for a regional brand and marketing director.

The Regional Brand Marketing Director is responsible for managing donor recruitment, CRM operations, online community engagement, donor customer service, and overseeing marketing and SEO outsourcing companies. Additionally, the role focuses on international brand strategy to increase the visibility of local service teams in Nepal, the Philippines, and Malaysia. This position demands a seasoned professional with extensive experience in customer based e-commerce / CRM and regional marketing management, a passion for education, and fluent English proficiency. Our client is dedicated to improving educational opportunities and outcomes for children in these regions.

Work Location: Based in Taipei (with travel to Nepal, the Philippines, and Malaysia),

Key Responsibilities

1. Taiwan Donor Management and Online Engagement (60-70%)

Donor Recruitment

• Develop and execute strategies for online recruitment to expand the Taiwanese donor base.
• Implement targeted campaigns to attract new donors through various digital channels.

CRM Management

• Oversee the management and optimization of the donor CRM system to enhance donor relationships and retention.
• Utilize CRM analytics to develop insights and improve donor engagement strategies.

Online Community Engagement

• Manage donor online communities, fostering engagement and loyalty through effective communication and content strategies.
• Develop and implement social media strategies to engage with Taiwanese donors and supporters.

Donor Customer Service

• Ensure high-quality customer service for donors, addressing inquiries and resolving issues promptly and effectively.
• Implement processes to improve donor satisfaction and retention.
• Hold Annual Donor Event in Taipei

Outsourcing Company Management

• Oversee and manage relationships with integrated marketing and SEO outsourcing companies.
• Ensure that outsourced projects align with organizational goals and deliver high-quality results.

2. International Brand Strategy and Local Team Visibility (30%)

Brand Strategy Development

• Develop and implement international brand strategies to increase the visibility and recognition of the NGO’s work in Nepal, the Philippines, and Malaysia.
• Collaborate with local teams to adapt and execute brand strategies that resonate with regional audiences.

Marketing Campaigns

• Plan and execute marketing campaigns to enhance the NGO’s brand presence in targeted regions.
• Monitor and analyze the effectiveness of campaigns, making data-driven adjustments as needed.

Partnership Development

• Identify and develop strategic partnerships to support brand initiatives and increase local impact.
• Work with international partners to amplify the NGO’s reach and influence.

Education

• Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s degree preferred).

Experience

• Minimum of 6-8 years of experience in customer based e-commerce marketing / CRM, with at least 3 years in a regional or multi-country role.
• Proven experience in donor management, CRM systems, online community engagement, and customer service.
• Experience managing outsourcing companies for integrated marketing and SEO projects.
• Familiarity with marketing practices and challenges in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies

• Strong knowledge of customer based e-commerce marketing / CRM principles and practices.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organizational and project management skills.
• Proficiency in CRM systems, social media platforms, and digital marketing tools.
• Fluency in English and Mandarin.

Personal Attributes

• Passionate about education and making a difference in children's lives.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.
• Must be Taiwanese.

Compensation

• Annual Salary Range: $1,200,000 to $2,000,000 NTD (Bonus Included)

• Assist in managing Sentral Senayan Office Towers related to both internal (administration & operational) and external (tenancy) to ensure all building facilities are working and operating properly.
• Support Assistant Manager in handling digital services in Sentral Senayan such as visitor management system, half-height sensor barriers, building access cards, digital signage, Sentral Senayan portal, mobile application, and all technology related to building operational.

Tugas Utama

• Menerima daftar kunjungan harian (DKH) dan melaksanakannya sesuai dengan area yang ditugaskan kepadanya oleh Account Receivable (A/R) atau Collection Head.
• Melaksanakan penagihan/ penerimaan unit kendaraan atas nasabah yang memiliki keterlambatan pembayaran (overdue) sesuai tingkat penuaan/aging suatu pinjaman (bucket) dan areanya didukung oleh proses administrasi yang valid dan sesuai dengan kebijakan divisi Collection.
• Menyerahkan uang hasil penagihan kepada teller atau melalui aplikasi Adiraku dan penerimaan unit kendaraan kepada gudang (warehouse) dilengkapi dokumen pendukung.
• Memastikan unit yang diterima merupakan unit obyek pembiayaan perusahaan.
• Menjelaskan dan menawarkan kepada nasabah mengenai Kredit Lancar atas unit yang sudah diterima oleh Adira Finance.
• Melakukan survey dan analisa terhadap nasabah untuk menentukan apakah nasabah tersebut layak untuk program Kredit Lancar.
• Mengkomunikasikan pencapaian hasil kerja dan kendala yang dihadapi kepada Account Receivable (A/R) atau Collection Head All.

Kualifikasi :

• Terbuka untuk SLTA, diutamakan pendidikan D3
• STTB min. 7 dan IPK min. 2.5
• Usia maksimal 33 tahun
• Memiliki SIM C
• Diutamakan memiliki pengalaman min. 2 tahun di Collection
• Terbuka untuk Fresh Graduate

Tugas Utama

• Menerima daftar kunjungan harian (DKH) dan melaksanakannya sesuai dengan area yang ditugaskan kepadanya oleh Account Receivable (A/R) atau Collection Head.
• Melaksanakan penagihan/ penerimaan unit kendaraan atas nasabah yang memiliki keterlambatan pembayaran (overdue) sesuai tingkat penuaan/aging suatu pinjaman (bucket) dan areanya didukung oleh proses administrasi yang valid dan sesuai dengan kebijakan divisi Collection.
• Menyerahkan uang hasil penagihan kepada teller atau melalui aplikasi Adiraku dan penerimaan unit kendaraan kepada gudang (warehouse) dilengkapi dokumen pendukung.
• Memastikan unit yang diterima merupakan unit obyek pembiayaan perusahaan.
• Menjelaskan dan menawarkan kepada nasabah mengenai Kredit Lancar atas unit yang sudah diterima oleh Adira Finance.
• Melakukan survey dan analisa terhadap nasabah untuk menentukan apakah nasabah tersebut layak untuk program Kredit Lancar.
• Mengkomunikasikan pencapaian hasil kerja dan kendala yang dihadapi kepada Account Receivable (A/R) atau Collection Head All.

Kualifikasi :

• Terbuka untuk SLTA, diutamakan pendidikan D3
• STTB min. 7 dan IPK min. 2.5
• Usia maksimal 33 tahun
• Memiliki SIM C
• Diutamakan memiliki pengalaman min. 2 tahun di Collection
• Terbuka untuk Fresh Graduate

We are currently looking for an enthusiastic and qualified individual to join the team as Governance Support Officer. In this position, you are responsible to monitor and support the organisation's compliance (legal, tax, donor and policy coherence oversight), corporate risk and control, contracting and procurement project execution, and country logistics to ensure the organisation, country and project teams are compliant to SNV’s policies and procedures, legal, tax and donor contractual requirements.

Key Deliverables

1. Timely and quality reporting for the MoU, including RIK planning and reporting as follows:
   1. Gather relevant data (project, finance, HR) for the purpose of country planning and reporting to Government of Indonesia at national, provincial and district levels.
   2. Write planning and (semi) annual progress reports with inputs from project managers and management to be submitted to the Government of Indonesia as part of the MoU. 
2. Coordinates with relevant ministries in monitoring of the operational permit (MOU) and on the work permit for foreign employees.
3. Responds adequately to information requests from government partners regarding SNV projects.
4. Organize coordination and monitoring meetings of projects in close collaboration with Project Management of SNV as required in agreements with the Government of Indonesia.
5. Actively engage with PMs to regularly update the internal SNV website and support with other government related communications, where required.
6. Trainings or information sessions on the MoU and RIK progress provided as needed, in accordance with SNV’s annual plan.
7. Critically assess SNV's Legal risk exposure in the Country.
8. Conduct legal analysis and provide written advice on legal matters (regarding legal sources/ jurisprudence, etc.).
9. Attend meetings with donor organisations on contract discussion, if needed.
10. Provide advice on compliance with laws and regulations in Indonesia.
11. Support in reporting to the manpower department.
12. To maintain contract database and organise executed versions of contracts.

About Us 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s assets and capabilities to create a flywheel effect of innovations resulting cross-sectoral digital solutions that will further empower Indonesia’s vastly growing digital economy. 

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do but not limited to:

• Manage and optimize end-to-end procurement process, including sourcing, tendering, negotiation, and contract management
• Conduct surveys to evaluate potential partners and commodities based on predefined parameters
• Support procurement activities for digital goods and other operational sourcing needs
• Develop and implement procurement strategies and policies to drive cost savings and efficiency
• Monitor supplier performance and manage supplier relationships to drive continuous improvement
• Maintain accurate records of procurement activities and ensure compliance with regulatory and company policies
• Collaborate with internal stakeholders to understand their needs and provide guidance and support in supplier selection and evaluation

• Bachelor's degree in Business Administration, Management, Supply Chain, Logistics, or any related field
• Minimum 2-3 years of proven experience in procurement or supply chain management
• Experience in the Agribusiness sector is preferred
• Strong knowledge of vendor management, contract management, and resource management
• Excellent analytical and problem-solving skills
• Effective communication and interpersonal skills
• Proficiency in Microsoft Office

• Attractive total compensation of salary, festive allowance, and annual bonus
• Private Health Insurance
• Working device provided
• Employee Development Program
• Flexible Working Arrangement
• Team’s day out and Culture program
• Various club and Engagement activities
• Fair and balanced parental leave policy

CRM Strategy and Execution

• Develop and implement CRM strategies to meet business objectives.
• Utilize CRM platform to create, manage, and optimize multi-channel marketing campaigns.
• Segment customer data to personalize and target communications effectively

Campaign Management:

• Design and execute automated workflows, email campaigns, web push
  notifications, Whatsapp campaigns, etc.
• Monitor and analyze campaign performance, adjusting tactics as needed to
  improve results.
• Coordinate with marketing, sales, and academic teams to align CRM activities
  with broader marketing initiatives.

Customer Data Management:

• Ensure the accuracy and integrity of customer data within the CRM system.
• Implement data enrichment strategies to enhance customer profiles.
• Conduct regular data audits and cleanups to maintain data quality

Analytics and Reporting:

• Track key performance indicators (KPIs) to measure the success of CRM
  initiatives.
• Generate reports and insights to inform decision-making and strategy
  adjustments.
• Utilize A/B testing to refine and improve campaign effectiveness.

Customer Engagement and Retention:

• Develop and implement initiatives to enhance customer retention.
• Analyze customer feedback and behavior to identify opportunities for improving
  customer experience.
• Collaborate with customer service teams to address customer issues and
  enhance satisfaction.

System Maintenance and Optimization:

• Ensure the CRM system is configured correctly and operating efficiently.
• Stay updated on the latest CRM trends and technologies to recommend
  improvements

•Responds to all guest reservation request and executes prompt, courteous and accurate guest service at all times.

•Fully knowledgeable about F&B Outlets, rates, promotions, programs, hotel facilities and services.

•Draft and types correspondence, booking contracts, quotations, letter of confirmation, thank you letter for the guest.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

Brand: MAKE UP FOR EVER https://makeupforever.co.id/id

THE CONTEXT

Mastery unleashes creativity. Nothing sums up better the philosophy of MAKE UP FOR EVER, a House that has become a cult name through its uniqueness and the quality of its professional products. Its founder, Dany Sanz, believes that technique must first be conquered before leaving free rein to creativity. And that academic knowledge must be honed before pushing the limits of one’s art. Dany Sanz has remained true to this approach throughout her artistic career and has incorporated it into the development of her makeup brand. At MAKE UP FOR EVER, teaching plays an essential role: in addition to offering exceptional products to professionals and women from around the world, the House has the ambition to share its knowledge and passion with the general public through training courses and to bring progress to the world of makeup.

YOUR IMPACT

To accelerate MAKE UP FOR EVER business and strengthen brand presence across all OMNI channel with effective strategies and implementation with right criteria to fit with our brand DNA and values.

In this position, the candidate will be involved in planning marketing strategies (product and PR) and implement good execution that helps to translate into sales. The candidate need to have a min. 4 years of experience in marketing scope and strong analytical in product performance – data management. A passion for beauty industry and excellent communication skills that fit to represent our brand positioning and DNA.

At MAKE UP FOR EVER, you can expect a challenging yet interesting working experience with an internationally well-known prestige beauty brand in Indonesia

The candidate also needs to demonstrate a positive work ethic and able to work closely with all functions and with external parties with strong drive and responsibility in handling his/her KPIs towards business – brand growth

YOUR MISSION

Develop integrated marketing campaigns (PR, social media, direct marketing, digital) to build MAKE UP FOR EVER brand desirability & strengthen positioning in Indonesia. Create awareness of the brand & build customer engagement that translated into Sales – business growth.

You will closely work with Regional team for marketing plan & execution. Creating & presenting business review, sales & campaign performance reports

Products:

• Merchandising allocation (Sellable, Tester, GWP) – forecasting from SG to ID based on assortment planning, store DOI and demand from retailers with clear product analysis vs demand/stock.
• Inventory management for healthy stocks and ability to identify stock issues and provide depletion plan (promo mechanics, exhibition, etc)
• Planning & execute retail monthly mechanic based on analytic sales trend, past performances, upcoming campaign. Do active monitor & tracking, give recommendation to manager and team regarding action plan on trade mechanics
• Good knowledge & actively alert with Beauty market – competitors – trend with good insights – recommendations for brand communication / key focus products action plan 
• On time preparation and execution for all trade related, liaise with other team on the implementation (POP, Voucher, and other visuals) with quality / standard of premium brand
• Support cross function departments for product queries

PR - Digital:

• Work closely with in-house & external agencies to translate / apply brand visual – assets towards tactical, with good eyes & detail on visual and brand premium positioning.
• Source Marketing opportunities through partnership with external parties & build relationship (Mall, Retailers, other brands)
• Generating and executing marketing campaigns across social media platforms such as Facebook, Instagram, Tiktok, Google with agencies. Analyse report provided by Agency and summarized the key metrics result into internal marketing report data
• Conduct market research, competitor review. Monitoring competitor activity and generating leads link for products
• Knowledge in organising Marketing & PR Event (in-store gathering, Product Launching, KOL/MUA gathering, Pop Up Store). Liaising with agency to maximise visibility & create impactful result
• Create post mortem reports on every Marketing activations with clear KPI result and qualitative insights to be presented to Internal & Regional team (PR Events, Make up workshop, and other activations)
• Build & maintain good relationship with KOL & Celebrity MUAs, able to represent the brand in all professional events/brand engagement with external parties
• Manage A&P given with right investment plan, clear KPI & ROI analysis. Campaign evaluation with quantitative & qualitative insights
• Actively update and expand the knowledge within PR & Digital environment. Initiate valuable insights that will help to further expand brand business and growth

• Bachelor Degree with Minimum 4 years of working experience in Related field
• Professional proficiency in English
• Excellent communication skills both written & verbal
• Good time management ensuring all reports and projects are done timely
• Strong analytical skill. Able to do comprehensive sales & data analysis
• Good project management skills & able to work with medium to large team members
• Good Presentation skills
• High Resilience, Agility with creative and problem-solving mindset
• Able to work under tight deadline & has a strong business acumen
• Proficient in Ms Office (Excel, Power Point)
• Basic skill in Adobe Photoshop or Illustrator is a plus
• Knowledge in Google Analytic is a plus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice https://www.luxasia.com/recruitment-privacy-notice/ and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. MAKE UP FOR EVER, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses.

Responsible of plan, manage, and execute IT general activities especially in system and application development in company.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:

To execute and administer all importation activities i.e. shipments documentations, timely input of accurate data, provide support for the step by step of the transportation process from Regional and ensure compliance to all trade regulations & the products have been delivered properly and on time as business need.

Description of Duties:

• Checking/validating Hs, notif, desc, size for Verification Order
• Checking, entry, upload and ensure PO sap vs inv (PO_2 inv.+revise qty) Verification Order (VO) all matching
• Follow up VO/inv. confirmation VO & Invoice Inspection
• Follow up Payment Process Inspection fee & send proof
• Re type/copy paste and edit format for Packing List
• Follow up CoA & SAP Invoice receive
• Checking Code,VBN, Qty, batch no and Shelf life to Verify CoA & Remaining Shelf life
• Re type/copy paste and edit Completed CoA file (RFI/Batch) then Finalized CoA (attached with LoA manufacture)
• Entry & upload enclosed: (COA by batch + notice license per items) +authorized letter+B/L+Inv one time Prepare SKI request
• Entry & upload after LS_B/L Sending SKI
• Re type/copy paste and edit completing KSO template with final info/document Prepare Excel LS draft
• Follow up Receive BL/AWB
• Upload Final Document (CoA, Inv, PL, BL/AWB) to KSO
• Follow up Receive LS from KSO Jkt & confirmation
• Checking & correcting LS vs Invoice vs draft SKI (Hs Code, Qty, Ref, batch) & Revision
• Re type/copy paste to template PIB and email Draft PIB and confirmation
• Checking Printing dan Preparing original documents forwarder
• Follow up & handling problem SPPB & Delivery to warehouse
• Requesting, checking, and preparing supporting doc and product Test lab for Micro Bio and heavy metal contain
• Update file notification data to Master Data Import for internal use
• Update file notification description to Singapore/SAP
• Updating file Monitoring status import for internal use
• Monitoring Controlling, Checking validity Legal doc mngt.
• Renewing & finalized process Legal doc mngt.
• Renewing Online & user mgnt update

Requirement: (Experience, Knowledge & Skills)

Education & Experience:

• Minimum Bachelor Degree from commercial & business Studies /Administration / Management, Supply Chain Management, or related field
• 1-2 years of working experience in Shipping / Freight Forwarding / Trading Operational / Supply Chain management is preferable
• Knowledge and Skills:
• Preferably to have the knowledge of import documentations, creating PIB documents, banking functions, and import regulations & legal requirements
• Knowledge of international trade/ import requirements for shipments globally preferred
• Good analytical skill, detail oriented, and computer literate
• Thrive for success, able to work under-pressure, and positive toward change and challenge
• Fluent in English both oral and written

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Job Descriptions

• Build LUXASIA’s eCommerce service provider business on the key marketplaces like Lazada, Shopee, etc
• Maximize onsite exposure for the brands including day-to-day events as well as mega campaigns
• Campaign management and onsite investment planning alongside brand teams
• Maintaining store ratings and KPIs tracked by marketplaces
• Coordination with the warehouse and operations team & solving ad-hoc problems
• End-to-end execution of eCommerce operations and seller center systems
• Visual merchandising and store management including utilizing seller tools
• Demand planning & inventory planning with brand partners
• Data reporting and analysis including competitor benchmarking
• Strong communication & coordination between internal teams, brand partners, and platforms
• Building relationships with principals, brand management teams, and marketplaces

• eCommerce/retail (2-3 years) – e-marketplace experience preferred
• Proficiency in Adobe Photoshop, Microsoft Excel, and PowerPoint
• Project management
• Strong in data analytics and reporting, and use the data to come up with commercial plans and strategies
• Campaign planning & execution experience
• Client management
• Knowledge of e-commerce platform membership
• Able to execute strategies in an e-commerce platform
• Having experience working in a brand is a plus
• eCommerce supply chain experience is a bonus

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

The Guest Experience Officer ensures the delivery of exceptional and personalized guest experiences, reflecting the hotel's commitment to luxury and hospitality. As a key member of the guest relations team, the Guest Experience Officer actively engages with guests, anticipating their needs, and providing unparalleled service throughout their stay. They cultivate meaningful relationships with guests, create bespoke itineraries, and curate unique experiences that cater to individual preferences. By consistently exceeding guest expectations, addressing inquiries, and resolving concerns with finesse, the Guest Experience Officer plays a pivotal role in fostering guest loyalty and upholding the hotel's esteemed reputation within the international chain as a premier destination for discerning travelers.

Executive - Marketing provide support for Marketing Department in terms of day-to-day marketing operational, dealing and coordinating with internal and external stakeholders assigned by Marketing Manager, as well as managing stocks & requests for promotional materials.

1.      Execute the implementation of Marketing Plan as approved by Managing Director including but not limited to new product launches such as Create Catalogue, promotion tools (BTL & ATL) and engage in event/activity

2.     Support  in manage  Corporate Digital Assets  (Website and Social Media Platforms) with appointed 3rd party vendors  (FB &IG)  and also handling customer compliance from call center

3.     Perform market analysis such as competitor analysis, market research and business opportunity for new category

4.     Support in A&P management, in part of controlling inventory management and asset management

5.     Maintain good relationships with external (ie. 3rd party vendors, Advertising/ Creative Agencies, Health/ Medical Associations, Foundations, etc.)

6.     Provide administrative support and good teamwork with internal stakeholders

Perform training and product knowledge education to distributor and/or outlet’s frontliners

1.       Diploma or Bachelor degree in any majors

2.       Prior experience in Sales or Marketing of minimum 1 year; experience in Consumer Healthcare industry is advantage

3.       Strong in communication; preferably good in English both written and oral Self-starter, well-organized, creative thinking and good negotiating skills

4.       Able to prioritize tasks according to job demands and deadlines, resulting in high-quality results

5.       Skilled in fostering positive relationships and effective partnerships with both internal and external stakeholders

6.       Capable of maintaining accurate records and managing stock efficiently, while providing support for documentation filing.

7.       Experienced in engaging with third-party vendors and agencies to ensure successful collaborations

8. Shows commitment to following regulatory standards and guidelines.

Posisi: School Support Officer

Area: Medan

1. Memelihara hubungan baik dengan sekolah;
2. Membantu sekolah dalam meningkatkan sistem belajar mengajar dengan memanfaatkan Quipper School Premium;
3. Memberikan layanan konsultasi terkait penggunaan Quipper School Premium dengan memanfaatkan ilmu pendidikan (metode belajar, pedagogi) sebagai dasar untuk meningkatkan sistem belajar-mengajar;
4. Menyediakan laporan dan evaluasi penggunaan;
5. Menerima masukan dari guru dan menyampaikannya ke tim terkait; dan
6. Membantu guru dan siswa untuk mengatasi masalah terkait penggunaan Quipper School Premium.

The Business Development Executive plays a pivotal role in driving our company's growth and market position by managing client relationships and spearheading business development strategies. This role involves a blend of strategic planning, client engagement, and comprehensive oversight of business development activities within the country. The ideal candidate will foster strategic partnerships, optimize client satisfaction, and ensure our organization's continuous improvement in quality, safety, and environmental management systems.

Your responsibilities as a business development executive are:

• Strategic Development and Partnerships
  • Maintain and Enhance Business Strategy: Responsible for upkeep and evolution of the medium and long-term business development strategy, ensuring alignment with overall company goals.
  • Forge Strategic Partnerships: Identify and develop partnerships to support the long-term business strategy, enhancing the company's market position and growth prospects.
• Client Relationship and Stakeholder Management
  • Optimize Client Satisfaction: Manage client relationships and stakeholder engagements, including during project execution, to optimize satisfaction levels.
  • Enhance Client Engagement: Develop and maintain close connections with existing and potential clients, including but not limited to universities, local authorities, technical consultancies, and subcontractors, to identify opportunities and proactively position Boskalis as a preferred contractor.
• Business Development Activities
  • Technical Tender Compilation: Responsible for assembling technical tender documents and preparing executive summaries for multidisciplinary projects.
  • Market Development Identification: Identify market developments and compile an overview of activities to be undertaken, ensuring the company remains at the forefront of industry trends.
  • Information Management: Provide commercial information, including inquiries, contracts, visit reports, and competitive intelligence, to relevant databases to support sales and business development strategies.
• Sales and Marketing Support
  • Lead Development: Convert leads into inquiries for bidding and achieve pre-qualification with customers to enable competitive project bidding.
  • Tender Process Support: Assist the Tender Manager and tender teams during the bid process by providing vital information, trends, best practices, and project evaluations.
• Strategic Influence and Assistance
  • Market Influence: Actively influence the market by assisting clients with various solutions in early project phases to secure strategic opportunities for Boskalis.
     

Your qualities

You can move ahead as business development executive if you recognize yourself in the following:

• A bachelor’s degree, preferably in Marketing, or a professional certificate in a Technical, Nautical, or Commercial field.
• 3 - 5 years of experience within a commercial/maritime environment, encompassing roles in commercial and operational areas, business development, stakeholder management, and working with diverse cultures in an international setting.
• Exceptional interpersonal and communication skills, with the ability to develop and maintain strong relationships with a diverse set of stakeholders. Fluency in Bahasa Indonesia is required.
• Willing to frequently travel within the Indonesian Archipelago.
• A strong interest in project management, financial analysis, contractual negotiations, tender management, and business development.

• Serve customers by telephone, face to face and email
• Maintain the confidentiality customer privacy including complaints or requests from customers
• Provide solutions to customer complaints
• Make a complaint report or customer request
• Establish good communication with customers