About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Kuncie is a startup with a mission to unlock human potential, empowering people to prosper doing what they love.

What you will do but not limited to:

• Create purchase orders and maintain invoices from Vendors.
• Create Quotes and maintain Invoices to Customers.
• Assist Finance Manager to prepare monthly tax report (VAT and Withholding Tax)\
• Reconcile Bank Accounts’ balance.
• Prepare a weekly payment schedule.
• Reconcile Sales report with Payment gateway’s Report
• Maintain expense reimbursement claimed by Kuncie’s employee.
• Assist manager in reviewing budget and forecast in addition to creating accurate and realistic financial projections that align with the company's strategic goals.
• Analyze financial data and prepare reports includes studying financial statements, conducting ratio analysis, and evaluating key performance indicators (KPIs) to assess the company's financial health and performance
• Work together with relevant departments from B2B Sales, Commercial, Legal and People Team to ensure proper administration and execute day to day operations of the business process.
• Other ad-hoc duties as assigned.

• Bachelor's degree in Finance, Accounting, or a related field

• Minimum 2 years of experience in finance or accounting preferably in respectable Accounting firm
• Experience in Corporate Finance with financial systems and software
• Strong understanding of financial and accounting principles and practices
• Excellent analytical and problem-solving skills
• Produce work with a high level of accuracy
• Detail-oriented with strong organizational and data entry skills
• Good communication and collaboration skills
• Proficiency in Microsoft Excel
• Ability to work independently and in a team

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at Industry West Branch

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

Job Responsibilities:

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back-end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Job Requirements:

• Degree in Computer Science.
• Minimum 3 years of experience in relevant roles.
• Strong organisational and project management skills.
• Proficiency with fundamental front end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React and Amber.
• Proficiency with server-side languages such as Python, Ruby, Java, PHP and .Net.
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.
• Experience in handling super App - All in one dashboard (end to end)

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Willing to work at Industry West Branch area

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

Rentokil Initial is an international business services company employing over 35,000 colleagues across 70 countries. We strive to protect people and enhance lives,for example by controlling pests,improving hygiene and improving interior spaces with plants and scenting. We are experts in the field we operate in, investing in training, science, innovation, and technology. Listening and acting on feedback is part of our culture to support colleagues and our customers. Rentokil Initial regards equality and fairness as a fundamental right of all of its colleagues. We live our values of service, Relationships and Teamwork which were identified by our colleagues across the world.

Our family of businesses

Rentokil Pest Control is the world's leading commercial pest control company, operating in 70 countries and ranked in the top 3 in 65 of those countries. Rangking in the top 3 in 38 of the 44 countries we operate in, Initial Hygiene is the market leader who provides quality, diligent and friendly services to all customers. In France, Initial Workwear specialists in the supply and laundering of workwear, garments and protective uniforms and equipment: focusing on top quality products and services. Our plant business, Ambisius is seen as the expert in interior and exterior "landscaping"; operating across the US, Europe, Asia & Pacisifc. Steritech Branch Protection by Rentokil Initial is an industry leader and pioneer, providing innovative solutions that help customers to mitigate risks and drive business growth. We also have specialist businesses such as Medical Services, Specialist Hygiene and Property Care, which lead their respective fields. Across all of our operations globally, we have a positive reputation among our customers for our knowledge and integrity. We have central support functions of Human Resource, IT, Finance, Legal and Marketing & Innovation in the Rentokil Initial Head Office locations and in Country. Working within our function departments, you would be supporting all of our businesses.

Job Description :

1. Supervise and manage our service technician

2. Maintainance area of customers

3. Support performance service technician

4. Make a report for customer about their service

1. Candidate must possess at least a Bachelor Degree of Agrotechnology, Biology, Environmental Health
2. At least 1 year(s) of working experience in the related field
3. Able to mobile and having a driving lisense
4. Good Communication and decision maker
5. Having leadership skill
6. Excellent command in spoken and written English
7. Willing to work at South Jakarta
8. Starting as soon as possible

1. Attractive monthly base salary
2. Performance Incentive
3. Training & Development
4. Career Path

We are seeking a dynamic and experienced Customer Experience Supervisor to join our team. The Customer Experience Supervisor will play a pivotal role in ensuring the highest standards of service delivery to our valued customers and dealers. This individual will be responsible for overseeing the Customer Service Team, managing escalations, collaborating with various departments, and maintaining overall team performance.

Responsibilities

• Ensure efficiency, effectiveness, and excellence in service delivery.
• Handle escalated customer inquiries and complaints promptly and professionally, seeking resolution in a timely manner.
• Collaborate closely with cross-functional teams such as Product, Operations Planning, Business Team, and others to address customer issues and improve processes.
• Develop and implement strategies to enhance the overall customer experience and satisfaction.
• Monitor key performance indicators (KPIs) and metrics to evaluate team performance and identify areas for improvement.
• Provide regular coaching, feedback, and training to team members to foster their professional growth and development.
• Establish and maintain strong relationships with internal stakeholders to facilitate seamless communication and collaboration.
• Conduct regular performance evaluations and performance management activities for team members.
• Stay updated on industry trends, best practices, and emerging technologies to continuously improve customer service operations.

• At least 3 years of experience in the Customer Service industry.

• At least 1 year of experience as a Team Leader, Supervisor, or equivalent position.
• Experience in the Financing Business sector is highly desirable.
• Knowledge about OJK (Otoritas Jasa Keuangan) Regulations is a must.
• Proven experience in handling escalations and resolving customer issues effectively.
• Excellent communication and interpersonal skills, with the ability to effectively interact with customers and internal teams.
• Strong problem-solving skills and the ability to think critically and strategically.
• Demonstrated ability to lead, motivate, and develop a team of customer service professionals.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Exceptional organizational skills and attention to detail.
• Commitment to delivering outstanding customer experiences and driving customer satisfaction.

In this way, you’ll be making our hotel something special ...

• You’ll be responsible for the overall financial management of the Hotel.
• You’ll oversee the daily operations of the Finance department.
• You’ll lead hotel financial planning and budgeting process and ensure that financial plans are consistent with the hotel’s strategic objectives.
• You’ll analyze financial data in order to advise management in pursuing the financial objectives of the hotel.
• You’ll monitor hotel revenue and expenditure and ensure that it is accurately recorded.
• You’ll control all contracts and other legal documents that may affect the hotel's financial position.
• You’ll ensure hotel compliance with all regulatory licenses and permits, leases, contracts and legal agreements, as well as proper execution of all operating taxes.

In this way, you’ll be making our hotel something special...

• You’ll assist your supervisor in purchasing needs and meeting orders.
• You’ll ensure that all purchase order requests are properly completed and approved.
• You’ll obtain competitive price quotations and confirm purchase availabilities.
• You’ll ensure that purchases are made on time by placing orders with vendors.
• You’ll maintain good relationships with service and product providers.

• Monitor all surveyor tasks to ensure adherence to Standard Operating Procedures (SOP) consistently across all branches.
• Prepare survey reports on surveyor productivity and the capacity of each branch.
• Commit to a target number of visits and adhere to the Service Level Agreement (SLA) processing time.
• Perform load balancing of surveyors based on branch schedules and workload (specifically in the Jabodetabek area).
• Understand and address any issues related to surveyors, proposing action plans or strategies to improve SLA efficiency and productivity.
• Ensure completion of all necessary documents and conduct thorough verification/surveys with high-quality reporting.
• Conduct training sessions for surveyors whenever there are new policies or processes introduced.

• At least a Bachelor's Degree from a reputable university.
• Have a minimum of 2-3 years of experience as a supervisor in surveying, appraisal, or analysis within a financial institution.
• Demonstrate a strong understanding of business surveys and possess knowledge of assessing vehicle conditions, including the body, engine, interior, and exterior.
• Prior experience in credit/lending companies is required, and experience in multifinance would be advantageous.
• Possess effective communication skills and demonstrate leadership abilities.
• Be willing and available to work during weekends and after office hours.

• Lead and control the implementation of strategy and collection activities across branches.
• Monitor branch collection performance and cost efficiencies.
• Responsible for achieving collection targets across branches.

• Minimum Bachelor’s Degree from any major.
• Having a minimum of 2 years experience as a collection and recovery supervisor role in financial institutions.
• Must have excellent negotiation and problem-solving skills, strong math skills, and good training skills.
• Good management skills with the ability to make decisions in tough circumstances.
• Demonstrate a high level of ethical commitment and trustworthiness.
• Excellent communication and leadership skills.
• Have a network of Agency Collectors.