AYANA Hospitality is a renowned hospitality company that takes pride in providing exceptional services and unforgettable experiences to our guests. We are currently seeking a dedicated and detail-oriented Human Resources Coordinator to join our dynamic team.

As a Human Resources Coordinator at AYANA Hospitality, you will be responsible for a wide range of HR functions, including employee relations, benefits administration, recruitment coordination, and HR data management. You will play a crucial role in ensuring the smooth operation of our HR processes and supporting the development of a positive and productive work environment.

We are looking for a candidate who is highly organized, possesses excellent interpersonal skills, and has a strong attention to detail. The ideal candidate should have previous experience in human resources or a related field, and be familiar with HR best practices and relevant regulations.

Responsibilities

• Assist in recruitment processes, including job postings, screening resumes, and scheduling interviews
• Coordinate and conduct employee onboarding and orientation programs
• Maintain employee records and ensure data accuracy in HR systems
• Support employee relations initiatives, including resolving employee queries and handling employee grievances
• Administer employee benefits programs and assist employees with benefits-related inquiries
• Ensure compliance with employment laws and internal HR policies
• Assist with HR reporting and data analysis
• Support HR projects and initiatives as assigned

• Bachelor's degree in Human Resources, Business Administration, or a related field
• 1-3 years of experience in a human resources role, preferably in the hospitality industry
• Familiarity with HR best practices and employment laws
• Strong organizational and time management skills
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office Suite and HRIS systems
• Attention to detail and ability to handle confidential information with discretion
• Ability to work effectively in a fast-paced environment and meet deadlines
• Professional certification in HR (e.g., PHR or SHRM-CP) is a plus

• Assist in the daily administrative tasks of the Food & Beverage department, including but not limited to market list, filing, data entry, and maintaining records.
• Manage correspondence, emails, and phone calls efficiently, ensuring timely responses and proper documentation.
• Prepare and maintain accurate reports, spreadsheets, and presentations as required by the F&B management team.
• Assist in compiling data and information for budget planning, inventory management, and other F&B operational needs.
• Prepare and maintain accurate reports, spreadsheets, and presentations as required by the F&B management team.
• Assist in compiling data and information for budget planning, inventory management, and other F&B operational needs.

• Accurately perform data entry from offline price surveys

• Data scraping and validation from offline price surveys

• Clean and analyze survey data

• Develop and distribute surveys to gather feedback from customer channels

• Create monitoring dashboard and maintain data/dashboard

• Provide administrative support to the pricing and survey team

• Perform other duties assigned

• Serve as a the leader for the Human Resources team
• Advise, counsel and influence the business leadership team in executing the people operation 
• Can drive organizational transformation and change management in a manner that is acceptable to stakeholders
• Lead talent management, performance management, compensation benefit / total rewards, organizational development, employer branding, recruitment and compliance management to make sure business is running well
• Drive initiatives focused on employee satisfaction
• Advise on things that can be improved especially in HR and Business initiatives related to HR.
• Lead the performance management and talent management process process
• Lead initatives across the HR team

Mengurus Dokumen Perusahaan

Mengurus Surat2 Kendaraan STNK, KIR

Mengurus kepegawaian karyawan

• Responsible for delivering a high-quality data entry process for loan applications and document uploads into the system.
• Coordinate with various individuals such as surveyors, credit analysts, branch managers, and marketing teams to support operations.
• Review loan applications to ensure data and document completeness, meeting target SLA times.
• Safeguard all loan documents according to standard operating procedures and provide requested documents promptly for audits.
• Safely store collateral documents temporarily at the branch before transferring them to the Head Office.
• Act as a customer service representative at the branch, liaising with the Head Office's customer experience team to address customer issues and questions.
• Responsible for day-to-day branch operations processing, including generating reports and reconciling payments and costs.
• Ensure all contracts, payment information, and welcome packs are sent to customers promptly.

• At least a Bachelor's Degree from a reputable university with an excellent GPA, preferably in accounting, finance, economics, or business administration.
• Proficient in Microsoft Office, including Word and Excel, with advanced knowledge of functions such as PIVOT and VLOOKUP.
• Demonstrated experience in managing large data sets.
• Meticulous attention to detail and adherence to given procedures.
• Strong communication skills and ability to effectively communicate process recommendations in operational areas.

• Memastikan dokumen kendaraan sesuai dengan fisik kendaraan.
• Menganalisis hasil pengecekan kendaraan yang telah dilakukan oleh inspector untuk pengajuan pembelian kendaraan.
• Melakukan pelaporan ketika terjadi kejanggalan dalam proses pengecekan.
• Berkoordinasi dengan beberapa divisi lain untuk melakukan tindak lanjut.
• Memantau dokumen kendaraan setelah pengajuan pembelian selesai.
• Menyimpan kertas kerja hasil pengecekan sebagai bukti yang sah.

• Latar belakang pendidikan terakhir minimal Diploma 3 (semua jurusan).
• Memiliki kemampuan komputer yang baik, terutama dalam Microsoft Excel.
• Memiliki latar belakang pengalaman kerja sebagai document control merupakan nilai tambah.
• Memiliki kemampuan berpikir kritis dan sistematis.
• Memiliki penampilan yang baik, bermotivasi tinggi, siap bekerja di bawah tekanan, dan menghadapi tenggat waktu yang ketat.
• Memiliki komunikasi yang baik, keterampilan interpersonal yang baik, dan mampu bekerja dalam tim.

• Lead, design, development and implementation of programs, policies and strategies to meet business needs and program goals.
• Talent Assessment & Performance Management - Facilitate talent assessments and reviews, identify areas of improvement and consult with leaders for improved performance.
• Succession management - Facilitate or participate in succession management sessions,
• Leadership development - Identify learning needs, develop or customize available programs, and facilitate or oversee the delivery of development programs.
• Prepare leaders and employees to lead and manage change throughout the organization.

• At least 15 year(s) of working experience in the related field is required for this position.
• Experience in handling a huge organization more htan 5000 employees headcount
• Preferably CEO /GM / Director / Senior Managers specializing in Human Resources or equivalent.
• Experiences in handling HR transformation in holding companies and conglomeration

1. To handle and support marketing program administrative works 
2. To coordinate with sales team and related vendor/parties
3. To create a report (weekly, monthly, ad hoc)
4. To support pull activities execution and coordinating with Field Agents to monitor the activity

• Perform data entry tasks accurately and efficiently to maintain an organized and up-to-date database for the Collection Department.
• Manage and maintain documents related to collections, ensuring proper filing and organization for easy retrieval and reference
• Establish good communication with other divisions to support collection performance.
• Take responsibility for all administrative tasks within the Collection division.

• Hold a minimum of a diploma degree.
• A minimum of 1 year of experience in the financing/banking industry will be advantageous.
• Strong communication skills, attention to detail, the ability to multitask, and the capacity to work under pressure are essential.
• Proficiency in Microsoft Office, including Excel for report generation.
• Proficiency in using spreadsheet software.
• Ability to analyze the performance data of the portfolio.
• Proficiency in English would be a plus.

Responsibilities

• Responsible for obtaining, reviewing and arranging all loan documents.
• Inputs and updates loan data into using system.
• Assembles and verifies loan documents for accuracy.
• Observing loan activity to determine whether the terms of a loan have been met by the borrower

Requirement

• Minimum 2 years of relevant working experience in credit administration and operation, preferably from start-up/tech company or financial industry.
• Good knowledge on Unsecured loan process and policies, business and Digital Platform.
• Basic proficiency in using data tools (SQL, BigQuery, etc)
• Excellent communication skill and stakeholders’ management.
• Meticulous, have a strong analytical skills and problem solving.

• Updating job ads in the recruitment platforms and posting it in social media
  sites (LinkedIn)
• Screening and shortlisting resumes in recruitment pool (passive sourcing) and additionally doing direct approach to potential candidate (active sourcing)
• Scheduling, coordinating, and confirming interviews with candidates, hiring
  manager, and HRBP.
• Assisting HR-related reports as needed.
• Supporting in HR administrative tasks, shall necessary.
• Participating in organizing department events 
• Responsible for intern engagement activities
• Responsible for intern exit survey & exit interview

1. Merekap masing-masing grup offline sales -+ 30 group dan -+600 Merchant dan di rekap kedalam gsheet mulai dari Input tanggal, Lokasi, upload foto POP.
2. Shared Resourced dengan PIC admin lainnya di Operations Strategist, membuat report daily payment team desk collection.
3. Handle restructure and waiving
4. Membuat report adhoc
5. Membuat weekly report offline merchants tim anti fraud

Job Overview

The Human Resources Business Partner is primarily responsible for ensuring that employees have a stimulating, rewarding and innovative place to work. Executes all HR strategy, operations and programs for the region, leveraging proven HR competencies, as well as knowledge of the local culture and employment laws of the region.

Department Accountabilities

·       Benefits Administration

·       Compensation Program Administration

·       Compliance & Safety

·       Global HR Operations

·       HR Systems and Data Analysis & Management

·       Employee Experience & Culture

·       Recruitment

·       Talent Management

·       Strategy and Stakeholder Engagement

Job-Specific Accountabilities

Recruiting & Success Planning

Administers career & succession planning processes and workflows.   Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions.

Benefits Management

Manages day-to-day statutory and supplemental benefit plans programs including medical, life, and any other benefit plans.

Health, Safety & Compliance

Ensures local offices are equipped to meet national, state and/or local employment laws and regulations, as well as the organization’s global standards, policies, and procedures.   Administers programs and processes related to Duty of Care and workplace safety.  

Employee Relations

Investigates and proposes solutions for complex employee relations cases in liaison with line managers. Coordinates the organization's response to legal cases brought by individuals.

Performance Management

Supports the design and delivery of Performance Management and Talent Development policies and processes. Provides relevant operational and organizational analyses as well as analysis of external practices.

Learning & Development

Identifies training needs, and, in conjunction with the Learning & Development lead, may develop, design, and implement training programs.  Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments.

This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required by an incumbent in this job. Some responsibilities, activities, and people who are expected to regularly interact with the incumbent in this job may change or be assigned at any time with or without notice.

Complexity + Problem Solving Skills

·       Ability to work in a fast-paced, evolving work environment while managing independent workload and multiple priorities.

·       Strong ability to build relationships cross-functionally and partner with leaders to deliver solutions that meet business needs.

·       Ability to act with integrity, professionalism, and confidentiality.

Key Competencies

·       Customer Focus – Building strong customer relationships and delivering customer-centric solutions.

·       Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

·       Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

·       Values Differences – Recognizing the value that different perspectives and cultures bring to an organization.

·       Nimble Learning – Learns through experimentation when tackling new problems, using both successes and failures as learning fodder.

Management Responsibility

·       Individual contributor with no subordinates.

Travel Requirement

·       Up to 10% of domestic and international travel.

Required Qualifications & Experience

·       Bachelor’s degree in business management, Human Resources or related field and/or related industry experience.

·       6+ years of progressive experience as an HR generalist or specialist.

·       Deep foundational knowledge of HR competencies and financial and operational principles.  

·       Proficient (written and verbal) in English

Embedded Lending needs admin to handle all partners’ documentation, pre-review NDAs, Agreements before submitted to legal team 

Responsibilities:

• Pre-review NDA/Agreements of Partnership Lending Sales Team before submitted to legal team 
• Actively coordinating with other departments to process Sales Team’s agreement signing
• Create filing system for Sales Team’s agreement documents 
• Assisting sales team to create and update records of loan booking, disbursement, etc 
• Coordinate with other departments (e.g., finance, operations) to ensure timely and accurate processing of sales orders
• Prepare and maintain sales reports, presentations, and documentation
• Support the sales team in achieving sales targets and objectives

• Bachelor degree of law 
• Fresh graduates are welcome to apply 
• Experience as sales admin will be a plus 
• Good financial knowledge
• Strong organizational and administrative skills
• Excellent communication and interpersonal skills
• Proficient in using Microsoft Office (e.g., Excel, PowerPoint, Word)
• Ability to multitask and prioritize tasks effectively
• Detail-oriented with a high level of accuracy
• Ability to work well in a team and collaborate with cross-functional teams

• Collaborate closely with a more senior member of the research team to support the review of reports.
• Act as a valuable sounding board for fellow researchers throughout the project.
• Participate actively alongside researchers in discussions with other teams while prioritizing accurate documentation (e.g., note taking, screen recording).
• Assist in organizing logistics for outreach research fieldwork sessions.
• Ensure strict adherence to project compliance requirements, including incentive management and project documentation.

• A minimum of 1 year of experience as a writer or in the research industry is preferred. Fresh graduates are also encouraged to apply.
• Graduation from English literature or humanities is a plus.
• Must possess a high level of diligence, attention to detail, and quick response time.
• Ability to work remotely with a strong sense of responsibility.
• Ability to take initiative and deliver results.
• Excitement for a fast-paced working environment and comfortable dealing with ambiguity.
• Excellent communication skills in both English and Indonesian.
• Proficiency in written English and Indonesian is required.
• Residing in Jabodetabek is required.