IT Demand Manager 

1. Lead application development team and ensure effective working environment.

2. Improve existing application and process to ensure effective current process.

3. Clear impediments/dependencies in projects to speed up progress.

4. Resolve incidents and ensure system availability within agreed SLA.

5. Resolve known problems and improve system stability.

6. Monitor and prevent issues that can impact system availability.

7. Manage and develop team members.

8. Manage and prioritize project pipeline and allocating team members effectively.

Requirements:

• Candidate must possess at least Diploma Degree in Accounting / Fiscal  Administration /   Taxation
• Hold brevet A/B Tax certification
• Required skill : Good in Ms. Excel
• Required Languange(s) : Mandarin
• At least 1 years of working experience in the related fields is required for this position
• Good knowledge of Indonesian Tax Laws and Regulations
• Excellent communication and team oriented personality
• Able to work with deadlines.

Responsibilities :

• Process monthly tax routine including calculation, payment and reporting
• Updates and translate current tax regulations to the management, able to identify tax accounting and transactions that have tax implications, do tax research, interpreting and applying the tax law, regulations, and cases to specific transactions and factual situations
• Assist in Tax compliance checking and accuracy of tax obligations
• Providing required data / documents related to Tax audit process
• Able to file tax Return and prepare related documents
• Communicate with internal PIC related to data completion for tax Audit and compliance purposes
• Communicate with external parties (Tax Office / Consultant) related to solve tax audit issues.

Requirements :

• Candidate must possess at least Bachelor's Degree in Business Studies/Administration/Management, Logistic/Transportation or equivalent.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Mandarin fluency.
• Required Skill(s): Ms. Office, Taxation, Export Import, Negotiation, Indonesia Customs Regulation.
• Preferably Supervisor/Coordinator specialized in Logistics/Supply Chain or equivalent.
• Have knowledge in Ferro-nickel would be advantageous



Responsibilites :

•  Handling Customs Clearance process and ensure the export/import shipments applicable to the Indonesia Customs Regulations and Company Regulation
• Liaise with third party (forwarder) according Export/Import process
• Calculate duty and tariff payments owed on shipments
• Monitor or trace the location of goods
• Update Customs regulation to manager

DESKRIPSI PEKERJAAN

• Memiliki Pengetahuan dasar dalam proses bisnis IT, Database dan Update Informasi terbaru;
• Pengetahuan dasar dalam konsep Database serta update informasi terbaru;
• Menguasai skill dasar dalam database, terutama oracle database dan MSSQL;
• Mampu memahami script sistem (minimum bash dan shell programming) dan operating System;
• Manajemen proses, Komunikasi, Penyelesaian masalah;
• Ketelitian dan keakuratan dalam menganalisa;
• Melakukan eksekusi instalasi dan konfigurasi database; 
• Membuat draft dokumentasi konfigurasi dan topologi database; 
• Melakukan eksekusi instalasi dan konfigurasi database;
• Membuat draft dokumentasi konfigurasi dan topologi database; 
• Membantu proses analisa masalah dan melakukan perbaikan; 
• Melakukan pendampingan preventive maintenance database; 
• Membuat draft dokumen hasil monitoring database, laporan proses backup dan replikasi database; 
• Melakukan identifikasi dan mitigasi risiko Database; 
• Membuat draft dokumentasi instalasi dan konfigurasi database; 
• Bekerja sama dengan pihak ketiga terkait perencanaan, pengelolaan dan operasional database.

DESKRIPSI PEKERJAAN

• Pengetahuan mendalam dalam proses bisnis IT;
• Pengetahuan mendalam dalam konsep IT Network dan Security serta teknologi terbaru;
• Memiliki kemampuan teknis dalam perencanaan konfigurasi jaringan/keamanan infomasi, Analisa jaringan/keamanan infomasi serta pengelolaan operasional jaringan/keamanan infomasi;
• Menguasai berbagai kemampuan teknis dalam beberapa produk seperti cisco, Huawei, juniper, palo alto, fortigate, serta produk lainnya;
• Memiliki kemampuan teknis terkait perencanaan serta pengelolaan roadmap IT yang terkait dengan jaringan dan keamaman informasi;
• Mampu memahami script coding aplikasi dan teknik dasar dalam database;
• Mampu memahami proses vulnerability assessment dan penetration testing;
• Berpikir konseptual dan sistematis yang kuat;
• Kemampuan bekerja sama.

Job Description:

1. Responding to clients' requests related to orders and issues
2. Prepare quotations and follow up on sales to customers
3. Coordinate calls, meetings, and close communication with the relevant department
4. Travel to the customer's site for a meeting, discussion, etc. 
5. Updating sales price to the ERP systems
6. Control, monitor, and assure the goods are delivered to customers based on customers' need
7. Building and maintaining good business relations with clients

- Provide technical support to end-users for hardware, software, and network issues.

- Diagnose and resolve technical problems both on-site and remotely.

- Maintain and update system documentation and hardware inventory.

- Install, configure, and troubleshoot operating systems and software applications.

- Manage user accounts, permissions, and access control.

- Provide technical support and troubleshooting for business applications

Deskripsi Pekerjaan:

• Memberikan dokumentasi dan spesifikasi teknis kepada staff TI untuk perencanaan, implementasi atau peningkatan infrastruktur

• Merancang sistem monitoring jaringan teknologi, komputer, server dan sistem operasi

• Melakukan atau mendelegasikan operas pencadangan reguler & menerapkan proses yang sesuai untuk perlindungan data, pemulihan bencana, dan prosedur failover

• Memecahkan masalah kesalahan perangkat keras dan perangkat lunak dengan menjalankan diagnostik,

• Mendokumentasikan masalah dan resolusi, memprioritaskan masalah dan menilai dampak masalah

Kualifikasi:

• Minimum S1 Ilmu Komputer/ Teknologi Informasi, dIl

• Memiliki pengalaman selama 2-3 tahun dengan Rekayasa Sistem, Rekayasa Jaringan

• Memiliki pemahaman mendalam tentang protokol jaringan (IPSEC, HSRP, BGP, OSPF, 80211, QoS)

• Memiliki pengalaman dengan Linux.

Responsibility :

• Memvalidasi dan memverifikasi kebutuhan bisnis klien sesuai dengan dokumen pre-sales.
• Melakukan konfigurasi dan menyiapkan sistem aplikasi sesuai dengan kebutuhan klien.
• Menjalankan dan memastikan kelancaran aktivitas proses migrasi data dari sistem lama ke sistem Bimasakti.
• Melakukan testing secara menyeluruh untuk penambahan fungsi baru seperti: fitur, print out, laporan, formula, dan lainnya sebelum diinstalasi pada klien.
• Melakukan pelatihan kepada user serta mempersiapkan seluruh dokumen yang dibutuhkan dalam pelatihan.
• Memastikan penambahan/perubahan kebutuhan klien dapat dikelola dengan baik, tercatat dalam dokumentasi dan dikomunikasikan dengan project manager.
• Merencanakan, membuat, merevisi dan menghasilkan seluruh dokumentasi yang diperlukan dalam implementasi.

Kualifikasi :

• Gelar Sarjana (S1) dalam Sistem Informasi
• Pengetahuan yang baik tentang DFD, Diagram Alir, use case, ERD
• Ketajaman bisnis yang kuat, termasuk keterampilan komunikasi lisan dan tertulis
• Keterampilan memecahkan masalah yang sangat baik
• Keterampilan organisasi yang sangat baik dengan perhatian tinggi terhadap detail
• Kemahiran bahasa Inggris baik lisan maupun tulisan
• Kemampuan berpikir analitis dan presentasi yang kuat

This is a contract IT Business Analyst role based in Jakarta, Indonesia. The IT Business Analyst will be responsible for analyzing business requirements, processes, and information technology systems. Day-to-day tasks include identifying areas for improvement, creating business analysis documentation, and collaborating with stakeholders to ensure effective project outcomes.

DESKRIPSI PEKERJAAN

• Melakukan eksekusi instalasi dan konfigurasi database;
• Membuat draft dokumentasi konfigurasi dan topologi database;
• Melakukan eksekusi instalasi dan konfigurasi database;
• Membuat draft dokumentasi konfigurasi dan topologi database;
• Membantu proses analisa masalah dan melakukan perbaikan
• Melakukan pendampingan preventive maintenance database;
• Membuat draft dokumen hasil monitoring database, laporan proses backup dan replikasi database;
• Melakukan identifikasi dan mitigasi risiko Database;
• Membuat draft dokumentasi instalasi dan konfigurasi database;
• Bekerja sama dengan pihak ketiga terkait perencanaan, pengelolaan dan operasional database

DESKRIPSI PEKERJAAN

• Melakukan review hasil Analisa identifikasi kelemahan Jaringan;
• Melakukan pengawasan dan memberikan arahan kepada bawahan dalam proses instalasi dan konfigurasi jaringan;
• Monitoring jaringan termasuk utilisasi jaringan melalui sistem monitoring;
• Melakukan diskusi dengan tim IT Budgetting untuk proses kebutuhan keamanan informasi tahun selanjutnya;
• Melakukan review dari hasil preventive maintenance jaringan.

We are seeking a proactive and experienced Sales and Marketing Indonesian Offline Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic offline marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in offline marketing, sales planning and execution, maintain and approach client and offline advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

We are seeking a proactive and experienced Sales and Marketing Indonesian Online Product Specialist to execute our sales and marketing plan for our Hajj and Umrah Ready-to-Eat (RTE) meals. This role requires a strategic online marketer with a deep understanding of the Indonesian market and the specific needs of pilgrims. The ideal candidate will excel in digital marketing, social media, e-commerce, SEO, and advertising to drive growth and brand recognition.

Placement : Makkah, Saudi Arabia

Tugas & Tanggung Jawab :

• Menangani pekerjaan yang berhubungan dengan IT (software dan hardware), seperti mengembangkan, troubleshooting, atau mengupdate sistem atau program yang sudah ada atau yang dibutuhkan. Menyelesaikan permasalahan yang terjadi pada perangkat yang digunakan seperti komputer, CCTV, printer, dll.
• Mendukung pekerjaan General Affairs seperti mengurus proses registrasi ID Card, dan pekerjaan lain yang dibutuhkan.

Teknisi Jaringan fiber optik & wireless

Responsibilities:

• Committed to delivering high levels of customer service.
• Responds courteously and efficiently to queries and problems from guests and system users.
• Ensures cleanliness of all data equipment.
• Must be a self-starter, alert, energetic, responsible and flexible.
• Responsible for smooth functioning and co-ordination of vendors for Guest Internet, Property Management Systems - PMS, Point of Sale - POS, CCTV, Telephone systems and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Should be capable of doing Root Cause Analysis on a problem.
• Must know the Network fundamentals, general network setup and device configuration.
• Skilled in usage of system level profiling tools and network monitoring systems to aid in application performance profiling.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications.
• Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
• Managing Disaster Recovery Process and ensuring regular daily backup is taken.
• Able to plan, assign and take the report from the IT team.
• Identifies and implements solutions to user challenges and concerns associated with the use of personal computer equipment.
• Maintains a system error / progress log book and deals with reported problems.
• Monitors and maintains proper inventory of hardware and software license.
• Keep updated with the latest technology and security risks on a regular basis.
• Able to perform other IT or Systems related tasks assigned by the management.
• Understand basic computer & networking fundamentals.
• Understand the working principle of switches, routers and others.
• Ensure the internet connection and networking system are working properly.
• You have to make sure that the applications used by the user work as they should.

Office Management:

• Oversee daily office operations and ensure that office facilities are well-maintained.
• Manage office supplies inventory and place orders as necessary.
• Coordinate maintenance and repairs of office equipment and facilities.

Administrative Support:

• Provide administrative support to various departments, including scheduling meetings, organizing events, and preparing reports.
• Handle incoming and outgoing correspondence, including emails, letters, and packages.
• Maintain accurate records and files.

Logistics and Coordination:

• Organize and coordinate company events, meetings, and conferences.
• Arrange travel and accommodation for employees and guests.
• Manage office space allocation and seating arrangements.

Vendor and Supplier Management:

• Liaise with vendors and suppliers to ensure timely delivery of goods and services.
• Negotiate contracts and agreements with suppliers.
• Monitor and evaluate the performance of vendors.

Policy Implementation:

• Assist in developing and implementing company policies and procedures.
• Ensure compliance with health and safety regulations.
• Update and maintain office policies as necessary.

Budget Management:

• Assist in managing the office budget and controlling expenses.
• Track and report on expenditures.
• Prepare financial reports and forecasts.

Employee Support:

• Address employee inquiries and provide assistance as needed.
• Coordinate onboarding and offboarding processes.
• Organize and manage employee activities and welfare programs.

Technology and IT Support:

• Coordinate with the IT department to ensure smooth functioning of office technology.
• Provide basic IT support to employees, such as troubleshooting common issues.

Facility Management:

• Oversee the maintenance and security of office premises.
• Ensure cleanliness and orderliness of the office environment.

Project Management:

• Assist in planning and executing special projects and initiatives.
• Monitor project progress and ensure timely completion.

Tax Compliance:

• Ensure timely and accurate filing of all federal, state, and local tax returns.
• Maintain compliance with all tax regulations and laws.
• Monitor changes in tax legislation and update the organization’s tax practices accordingly.

Tax Planning and Strategy:

• Develop and implement effective tax strategies to minimize tax liabilities.
• Provide tax advice and guidance to senior management on various business transactions and decisions.
• Identify tax-saving opportunities and recommend strategies to take advantage of them.

Tax Reporting and Analysis:

• Prepare and review tax provisions and tax-related disclosures for financial statements.
• Conduct detailed tax research and analysis on complex tax issues.
• Collaborate with the accounting team to ensure accurate tax reporting and compliance.

Audit and Risk Management:

• Manage tax audits and inquiries from tax authorities.
• Prepare and provide necessary documentation for tax audits.
• Identify and mitigate tax risks.

Leadership and Collaboration:

• Supervise and mentor junior tax staff.
• Collaborate with other departments such as finance, legal, and operations to ensure tax considerations are integrated into business decisions.
• Liaise with external tax advisors and consultants as needed.

IT Staf