• Reporting to Club Millesime Manager, to oversee the Club Millesime operations including the butler service, ensuring that the hotel standards and procedures are fully known and followed.
• To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility.
• To ensure appropriate stock level for the smooth run of the Club Millesime operations and to prepare requisitions accordingly.
• To use the proper telephone etiquette as per Sofitel standards.
• To ensure a proper coverage and supervision of the lounge and butler service at all times.
• To personally supervise the breakfast service when the Lounge Supervisor is not on duty.
• To be present in the Club Millesime lounge during breakfast, afternoon tea and evening cocktail and to socialize with guests, playing a Public Relations role.
• To ensure that all Club Millesime guests enjoy their stay and receive the finest personal service.
• To personally greet and escort the guests rather than pointing out directions.
• To ensure that the privacy of the guests and the confidentiality of the information is respected.
• To act as a representative of the Management when dealing with guest complaints or if a member of the Sofitel Club Millésime team is facing difficulties that she/ he cannot solve on her/ his own.
• To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
• To be fully aware of and to report all guest comments or complaints.
• To collect all profile details of any Club Millesime VIP one week prior to arrival and to ensure a daily update of the guest preferences on the PMS.
• To double check details of all Club Millesime reservations 24 hours prior to arrival and to follow every content.
• To personally supervise the Club Millesime VIP arrival (room block, room inspection, amenities) & welcome kit (international newspaper and welcome letter), as well as coordination with airport representative & Limousine driver.
• To ensure that the Senior Management is aware of all Club Millesime VIP arrivals.

As the leader of our Housekeeping Department, you will be responsible for ensuring the highest standards of cleanliness, hygiene, and guest satisfaction throughout our property.

• Oversee all Housekeeping operations, including guest rooms, public areas, and back-of-house spaces
• Develop and implement efficient cleaning procedures and quality control measures
• Manage, train, and motivate a large team of housekeeping staff
• Create and maintain staff schedules to ensure optimal coverage and efficiency
• Conduct regular inspections to ensure all areas meet our exacting standards
• Manage inventory, supplies, and equipment, ensuring cost-effective operations
• Collaborate with other departments to enhance guest experience and resolve issues promptly
• Implement and maintain health and safety protocols in line with local regulations and international standards
• Prepare and manage departmental budgets, controlling costs while maintaining quality
• Handle guest complaints and special requests with professionalism and efficiency
• Stay updated on industry trends and implement innovative housekeeping practices
• Ensure environmental sustainability in housekeeping operations

Tugas dan Tanggungjawab :

• Merancang Strategi Penjualan / Pemasaran
• Mencari dan Mengembangkan Prospek ke Calon Customer
• Meningkatkan Penjualan / Omzet Perusahaan

Kualifikasi :

• Pendidikan Minimal D3 atau sederajat
• Punya Pengalaman kerja di dunia Marketing (jadi prioritas)
• Memiliki Kemampuan Komunikasi dan Negosiasi yang baik
• Punya Kemampuan menggunakan Tools Pemasaran Digital
• Kreatif, analitis dan Mampu Bekerja dalam TIM
• Domisil di Kota Makassar dan Sekitarnya

Benefit :

• Gaji Pokok
• Bonus Penjualan
• Insentif Prestasi Penjualan
• Bpjs Kesehatan dan Ketenagakerjaan
• Lingkungan Kerja yang Dinamis

PT. MEGA ARTHA LINTAS DATA merupakan perusahaan yang bergerak di bidang Internet Service Provider

Melakukan pemeliharaan Komputer, jaringan, dan telephone agar berjalan dengan baik

Join our team and be part of the continued success of Bali’s Largest Integrated Resort.

We offer exciting career opportunities for individuals with the following details:

Summary of responsibilities:

• Prepare all F&B equipment for dining experience according to standards and assign production and preparation work for all staff to complete, and review priorities.
• Take physical inventory of items for daily inventory and production charts according to department standards.
• Meet with Executive Chef to review schedules, assignments, anticipated business levels, changes, and other information pertinent to the job performance.
• Communicate additions or changes to the assignments as they arise throughout the shift. Identify situations that compromise the department’s standards and delegate these tasks.
• Ensure the proper set up of all side stations in all outlets
• Monitor performance of staff and ensure all procedures are completed to the department standards; rectify deficiencies with respective personnel.
• Communicate needs with Purchasing and Storeroom personnel. Ensure quality of products received.
• Meet with the Executive Steward to review equipment needs, banquet plate-up assistance, cleaning schedule/project status, health/safety, and sanitation follow-up.
• Participate and contribute to the resort sustainability program through education, interaction, and suggestion.

• Minimum of 2 years experience in the same position in a large luxury resort.
• Has in-depth knowledge of food safety principles and best practices, HACCP certification is desirable.
• Has strong leadership skills, trains and develops team, and is a role model.
• Eloquent in English communication in both written and spoken.
• Is well versed in project management and result-oriented.
• Diploma from Hospitality or a related major is required, Bachelor’s Degree is desirable.

• Melakukan visit ke Mitra (toko pertanian) 
• Menawarkan promosi produk kepada Mitra
• Follow up transaksi dan menjalin relasi yang baik dengan Mitra
• Orientasi terhadap pencapaian target transaksi penjualan
• Melakukan report harian terkait visit & penjualan

PT Owlies Global Kreasi is seeking a detail-oriented, professional, proactive, and experienced Executive Assistant to join our team at our Jakarta office. The ideal candidate will have strong administrative support skills to help implement and manage strategies for our executive team. This role requires a highly responsible individual capable of handling a diverse range of tasks with excellent organizational skills. The candidate must be willing to work full-time on-site (WFO) in the Kuningan area, Jakarta.

Key Responsibilities:

• Coordinate and manage executive schedules, including meetings, appointments, and travel arrangements.
• Prepare reports, presentations, and correspondence with accuracy and professionalism.
• Handle sensitive and confidential information with high discretion.
• Communicate effectively with other executives and both internal and external stakeholders.
• Assist in planning and organizing company meetings and events.
• Maintain and organize office documents, ensuring completeness and accessibility.
• Perform general administrative tasks as needed to support executive operations.
• Act as the point of contact for executives regarding various operational aspects (internal and external).
• Research, prioritize, and follow up on issues directed to executives, including sensitive and confidential matters, determining appropriate actions, referrals, or responses.
• Manage office or personal needs for the board of executives.
• Support visitor needs and other office management functions to facilitate executive operations at the office.

Qualifications:

1. Background or experience as an Executive Assistant; graduates from a Secretarial Academy or in Business Administration are preferred.
2. Minimum of 1-2 years of experience in a similar role.
3. Skills required:
4. Strong organizational and time management abilities.
5. Excellent communication skills in both Bahasa Indonesia and English (written and verbal).
6. Proficiency in Microsoft Office tools (Word, Excel, PowerPoint, Outlook), as well as other tools like spreadsheets and Google Sheets.
7. Ability to work well under pressure and handle multiple tasks.
8. Willingness to work full-time on-site in the Kuningan area, Jakarta.

Job Responsibilities:

• Provide 1st / 2nd level of helpdesk support to our international clients via phone, chats, or emails in a timely and professional manner.
• Ensure incidents are logged and updated in the Zendesk ticketing system.
• Monitor all ticket statuses in Zendesk and ensure issues are followed through and closed satisfactorily.
• Build a good rapport with clients.
• Learn and achieve a good understanding of product features.
• Diagnose and resolve technical problems, escalate complex issues to appropriate teams when necessary.
• Guide customers through troubleshooting steps and provide clear and concise instructions.
• Document customer interactions, technical solutions, and troubleshooting steps.
• Collaborate with cross-functional teams, including Engineering and Product Management, to resolve technical issues and improve product functionality.
• Perform testing tasks based on Use Case scenarios.
• Work in Batam/Bandung office
• No hybrid/remote/WFH options
• 
  
• Job Requirements:
•  
• Good command of English is a must.
• Educational background in IT software is required.
• Knowledge of support framework best practices.
• Minimum of 2 years of experience in a technical customer support or application customer support role, preferably in a software or technology company.
• Strong technical aptitude and troubleshooting skills, with the ability to analyze and solve complex technical problems.
• Excellent communication skills, both written and verbal, with the ability to communicate technical information to non-technical users effectively.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proficiency in using SQL commands.
• Proficiency in using a ticketing system such as Zendesk will be an advantage.
• Ability to communicate (verbally and in writing) with Mandarin-speaking clients will be an advantage.
• Willingness to work overtime when necessary.

Other Info:

• 5 days work per week
• Job Types: Full-time, Contract
• Insurance

To maintain a client service orientation by managing the day-to-day administration of client service and coordinating on analysis and reporting of assigned research projects.

RESPONSIBILITIES

Client Servicing

• Maintain an accurate, complete, up-to-date and insightful client business profiles to be shared with senior management
• Assist senior staff in delivering quality services to clients and ensure the services provided to clients are timely and precise according to client business needs and specifications and at the same time meeting the company's quality standards
• Communicate client needs to appropriate team members or stakeholders
• Provide research, administrative and operational support to senior staff
• Be directly accountable for work conducted for their nominated clients in terms of analyses, charting, etc

Functional / Technical

• Maintain an accurate and up-to-date knowledge on research techniques and applications
• Integrate multiple data sources to answer business issues
• Perform quality checks on all reports for alignment to request, accuracy and correctness
• Ensure standard operating procedures within area of responsibility are observed
• Recommend improvements in work processes within area of responsibility

• Design and implement customized CCTV systems based on client requirements.
• Install, configure, and maintain CCTV cameras and related equipment.
• Conduct site surveys, assessments to determine optimal camera placement.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.
• Integrate CCTV systems with other security systems, such as access control and alarm system and Building Management System.
• Provide technical support and troubleshooting for clients' CCTV systems.
• Perform regular check partner and discuss about system maintenance and upgrades to ensure optimal performance.
• Document system designs, configurations, and maintenance records.
• Train clients/ partners on the operation and maintenance of their CCTV systems.
• Stay up-to-date with the latest advancements in CCTV technology.
• Collaborate with Partner engineers and technicians on projects as needed.
• Ensure compliance with industry standards and regulations.
• Provide excellent customer service and maintain positive client relationships.
• Responsible for the detailed system design, solution completeness and support in implementation of medium to large scale IT/ Engineering projects with high complexity and within budget to comply to specifications and meet customer’s requirements.
• Support and involve in proof of concept or demo during tender presales stage and project implementation stage, if required.

• Melakukan visit ke Mitra (toko pertanian) 
• Menawarkan promosi produk kepada Mitra
• Follow up transaksi dan menjalin relasi yang baik dengan Mitra
• Orientasi terhadap pencapaian target transaksi penjualan
• Melakukan report harian terkait visit & penjualan

• Melakukan visit ke Mitra (toko pertanian) 
• Menawarkan promosi produk kepada Mitra
• Follow up transaksi dan menjalin relasi yang baik dengan Mitra
• Orientasi terhadap pencapaian target transaksi penjualan
• Melakukan report harian terkait visit & penjualan

1. Support IT di area
2. Support pembuatan dan maintenance web area

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

Deskripsi pekerjaan :

• Mempelajari dan menguasai produk Perusahaan berikut sistem operasi yang digunakan
• Melakukan implementasi produk termasuk setup system, training dan supervisi kepada klien
• Melakukan implementasi di project dalam/luar kota/negeri secara teratur
• Membuat laporan pertanggungjawaban atas hasil implementasi yang dikerjakan
• Menjaga hubungan baik dengan client/customer

1. Melakukan Development Program
2. Maintenance program
3. Troubleshooting system errors

• Develop and update departmental SOP Manual, detailing standards of performance, Policies and Procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotel’s policies, standards and municipality requirements.
• Work with Senior Culinary team and is responsible for the team to develop new menus and product development supported by detailed analysis and accurate costing
• Supervise Senior Culinary team to run their kitchens at high quality level whilst maintaining acceptable food cost
• Work closely with Executive Steward to ensure that kitchen areas are kept clean and orderly.  Manage organization and cleanliness of departmental areas by conducting weekly walk through
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department
• Monitor food standards in each Outlet and Banquet
• Ensure that all departmental reports, schedules, standard recipes, menus, food presentation photographs and correspondences are completed in an accurate and timely manner
• Identify market needs and trends in terms of food menus for both hotel guests and the local market
• Monitor and analyse menus and products of competitive restaurants and other hotels' Banquet Departments
• Interact with management of other departments within areas of responsibility to foster and maintain effective working relations with them
• Meet and interact with representatives of the local community and potential guests as required
• Attend all briefings, meetings and trainings in absence of Executive Chef.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management of the Hotel in absence of Executive Chef.

What You'll Do

• Research and identify key influencers across multiple digital platforms to build powerful brand experiences online
• Growth and expand AnyTag Marketplace and fulfil the target as required by Management. 
• Conduct negotiation about Influencer pricing and maintain profit
• Implement influencer engagement campaigns by liaising and coordinating with influencers and bloggers on their requirements, timeline, and deliverables. 
• Coordinate and work closely with sales team for influencer inquiries that best cater the brand

Who You Are

• Bachelor's Degree
• Good command of English 
• 2+ years of experience in influencer business, preferably candidate who involve in campaign with Influencer and YouTuber and has experience working with Agency. Has experience with Brand Ambassador project would be great
• Negotiation skills to internal team and external parties. 
• Great in arranging campaign's budget and timeline
• Work enthusiast and has proven record in doing client's project (brand & agency)
• Showing interest in working by team, proactive and communicative
• Result-oriented and detail-oriented

• Responsible as the first point of contact for issues raised by customers
• Troubleshoots issues regarding cloud environments
• Manage and monitor Cloud environments.
• Document issues and interactions with customers

• Providing IT Support for Bosch Indonesia users following IT Service Management processes
• Operation of End Client Devices (IT Fleet Management and Manage Print Services), including of support and troubleshooting for all Bosch Indonesia locations
• Supporting Bosch Indonesia colleagues in their role as Local IT Infrastructure Partner and Local Services Support roles.

• Bertanggung jawab atas pencapaian target transaksi, penjualan dan akuisisi toko yang telah ditetapkan.
• Berinisiatif tinggi untuk mencari toko-toko yang bisa menjadi target akusisi demi mencapai target.
• Bertanggung jawab untuk mengembangkan pasar baru.
• Bertanggung jawab untuk terus meningkatkan pengetahuan atas produk yang dijual.
• Bertanggung jawab untuk memperkenalkan aplikasi kepada customer (toko) dan membantu customer agar dapat menggunakannya dengan lancar.
• Membina hubungan baik dengan customer dan selalu siaga setiap saat dalam membantu segala permasalahan operasional/teknis yang dihadapai customer saat pembelian dan pengiriman barang.

Requirements:

• Candidate possess at least Bachelor's Degree
• At least 3 years experience in Architecture industry
• Competent Revit Architecture user (please update your "Skills" & "About Me" section to include this) – non user will not be considered
• Able to speak and write in English
• Rendering skill is a plus

Notes:

• Please upload your CV in English
• Interview will be conducted in English
• Shortlisted applicants will be required to pass our Revit test

• Support the development of a Event’s strategy and direction, through idea generation to enrich the value proposition Informa Markets provides

• Support the design of the Event experience, ensuring a high-quality level of delivery in support of the Event’s strategy and customer needs

• Develop deep industry knowledge through internal and external relationships

• Develop and improve the customer experience at each Event, ensuring feedback is collated, highlighted and incorporated  

• Build Event loyalty with customers in understanding both specific and wider market needs, feeding trends / issues back into the Event Manager as input to Event strategy

• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to set up for success

• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements

• Support the on-site delivery and setup, supporting logistics for exhibitors and team members

• Support the Event Manager in overseeing the Event floorplan

• Support the financial planning for the Event, working closely with the Event Managers

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

You will have the front-seat experience and exposure in impacting women across the country by the awareness you will be initiating through influencers & community reach out, campaign and offline events. The role will be the liaison for influencer partners, brand partnerships, campaign and event management. Additionally, a collaboration between internal cross-functional teams and focused on best practices and needs across deliverables. Reporting to Assistant Marketing Manager and working closely with the Indonesia and HQ Brand team, you will play a pivotal role for Love, Bonito’s growth and market expansion through owning the mindshare of women across Indonesia.

Main Responsibilities

KOL 

• Build thoughtful influencer campaign planning based on campaign objective and performance target both for branding and sale campaign.
• Analyze and generate performance report for influencer campaign in weekly basis and suggest key initiatives to optimize performance.
• Handle end-to-end execution of influencer seedings with the help of a PR intern.
  This includes: generating weekly influencer catalog, KOL outreach & fee negotiation, request clothing delivery, sending out KOL brief and unique links to monitor posting’s quality.
• Active in researching and suggesting new potential influencer names that matches to brand’s profile.
• Foster genuine and lasting relationships with LB’s KOL pools through planning monthly KOL birthday kit and care package, prompt in assisting KOL’s request and be the representative of LB or first point of contact to KOL in offline events.
• Be highly collaborative with the internal cross-department (especially Creative team, Operations & Merchandising team) to ensure a smooth delivery of influencer campaigns. 
• For special projects that require sending PR kit to KOL, ideate concept of PR kit including products to be featured and liaise with creative team for production.
• For special projects, conduct KOL research and suggesting list of potential KOL for new market or geographical penetration.

Brand Partnership & Community

• Under manager supervision, be the timeline and project manager for offline events – including but not limited to press events/ collection previews, influencer networking sessions, and VIP events.
  Project manager scope include, but not limited to:
  -Planning out of the box and on-trend offline event concept and flow
  -Assign relevant event hosts (KOL/ LB Community)
  -Production timeline management
  - Be the main point of contact to cross departments and event vendors
  - Be the main point of contact pre and during event day
  - Conduct post-mortem event report based on agreed event metrics
• Actively scoping for new brand partnership and/or external potential partners to work with to drive brand awareness in the market.
• Maintain and foster relationships with existing brand partners from national to local-city reach from digital-to-traditional corporations/ individuals.
• For special projects, conduct community research for new market or geographical penetration.
• Generate copywriting for PR-related marketing collaterals: translating press releases, greeting cards, event collaterals, others. 

Requirements & Experiences :

• Bachelor’s Degree in marketing, public relations, communications, or related studies.
• 2-3 years working in Marketing, Agencies, PR, communication, advertising, or other similar roles
• Advocate of the female voice
• Experience in industry such as Brand / Retail Fashion / Digital Agency / Ecommerce 
• Great copywriting skills both in English and Bahasa Indonesia
• Experience in project management will be a plus 
  

What you should be :

• A passion and genuine love for people.
• Previous experience of working in KOL management related role from lifestyle/ beauty/ fashion brand or digital agency stand point
• A passion for all things marketing, especially PR and community 
• A fast learner, possesses strong events management skills.
• A self-starter, proactive, and hands-on approach. Get it done right and fast!
• Exceptional interpersonal, communication, and presentation skills to influence the community and internal stakeholders.
• A team player, flexible, and able to adapt to changes.
• Ability to think both strategically and tactically with exceptional attention to detail.
• Strong project management, events planning, and execution abilities.
• Creative and discerning in coming up with ideas / initiatives for the community that they will enjoy.
• A fun, energetic, and charismatic personality.
• Ability to manage multiple projects and work in a fast-paced environment.