1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

Some of your duties will include:

·        Responsible for directing, coordinating, and supervising the work of a contracted security group including the management of all security administrative affairs at the respective sites allocated and will be responsible for the investigation of alleged or suspected offences and threats to company property, operations, and personnel.

·        Direct the activities of contracted security staff in order to protect company property and personnel.

·        Plan, coordinate and monitor the progress of security activities.

·        Conduct investigations on incidents that occur on the property, in conjunction with law enforcement officials when necessary and keep supervisors apprised of findings.

·        Supervise security officers in controlling vehicles entering and exiting the property, patrolling areas, controlling traffic on company roads, investigations, searches, monitoring security systems and responding to alarms.

·        Provide advice and guidance on security matters to company personnel and residents.

·        Review security related documents to provide advice on and interpretation of matters contained therein.

·        Carry out investigations by inspecting locations of alleged or suspected illegal activity.

·        Conduct surveillance and searches on suspected persons or activities in order to gather information and evidence.

·        Interview, research and interrogate suspects and witnesses in investigations in order to verify facts, and gather as much information as possible.

·        Prepare suspect and witness statements.

·        Prepare reports on completed and on-going investigations.

·        Prepare loss prevention and security reports for management and make recommendations for further actions or processes.

·        Participate in legal proceedings by serving legal documents, preparing evidence and presenting testimony in courts of law.

·        Collect, preserve and document all evidence and specimens relating to an investigation to be used in legal or other proceedings.

·        Conduct security presentations for Company personnel, Government representatives and contracted security agency employees.

·        Acts as coordination point in emergency situations by staying apprised of emergency response systems, monitoring emergency activities and responding as outlined in company procedure, keeping supervisors apprised of situation with regular updates.

·        Instructs security officers as to the appropriate response to incidents or unusual events.

·        Store, issue and account for company equipment issued to security personnel and supporting Law Enforcement Agencies and submit a monthly report to the Senior Supervisor Security

·        Keep abreast of and ensure compliance with Indonesian Laws and Regulations regarding security matters as well as company policy.

·        Responsible for neatness and maintenance of Security office, Guard posts and the immediate area surrounding these buildings in the respective area of responsibility.

·        Responsible to report all defects, damage, excessive overgrowth or any other issues that might influence effective security operations.

Manage the Guard tour system in respective area and submit batons to the designated monitoring station every day for downloading of information

Some of your duties will include:

·        Overseeing the daily operations and management of airport facilities.

·        Carry out the activities in work area in accordance with and relevant to the management implemented by the Company.

·        Able to solve problems related to problems related to the Airport’s image.

·        Ensure that airport operations comply with federal, state, and local regulations, including those set by the Federal Aviation Administration (FAA) and Transportation Security Administration (TSA).

·        Coordinate with maintenance teams to address any issues and ensure a safe and clean environment.

·        Liaise with airlines, government agencies, and other stakeholders to ensure smooth operations and resolve any operational issues.

·        Prepare and present reports on operational performance, incidents, and other relevant metrics to senior management. Analyze data to identify areas for improvement.

Some of your duties will include:

·        Capable of operating information systems equipment;

·        Able to maintain and repair information systems equipment;

·        Analyze if any disturbances/damages in information system equipment;

·        Able to plan/design the installation or change of information system equipment and evaluate the performance of information system equipment.

·        Perform regular inspections and preventive maintenance on electronic systems and equipment.

·        Diagnose and troubleshoot faults in electronic systems, including communication, security, and navigation systems.

·        Execute repairs and replacements as necessary to ensure systems are operational.

·        Airport electronics personnel with building automation system and fire alarm system competencies at the skilled level.

·        Install and configure new electronic systems and equipment in accordance with airport standards and requirements.

·        Provide technical support and guidance to other airport personnel regarding the use and maintenance of electronic systems.

·        Respond promptly to service requests and emergencies related to electronic systems.

·        Capable to operate, maintain and repair building automation system equipment and fire alarm system;

·        Airport electronics personnel with building automation system and fire alarm system competencies at the expert level.

·        Able to analyze disturbances/damages and make steps to repair building automation system and fire alarm system equipment.

·        Able to plan/design the installation or change of building automation system and fire alarm system. And evaluate the performance of building automation system and fire alarm system equipment.

·        Able to operate public address system equipment, building amenities, and check-in system;

·        Able to maintain and repair minor damage to public address system equipment, building amenities, and check-in system.

Some of your duties will include:

·        Capable to operate and maintain traction and equipment.

·        Repair traction and equipment and to analyze disturbances/damages and make steps to repair of it.

·        Able to plan/design the installation or change of traction equipment systems; and evaluate the performance of traction and equipment.

·        Ensure the safe, efficient, and reliable operation of mechanical systems and equipment at the airport.

·        Maintain and repair a range of mechanical systems, including but not limited to air conditioning, heating, ventilation, baggage handling systems, and various other airport machinery

·        Perform routine maintenance, inspections, and repairs on mechanical systems and equipment, including HVAC systems, baggage handling systems, escalators, elevators, and other machinery.

·        Diagnose and resolve mechanical issues promptly to minimize operational disruptions. This includes analyzing malfunction reports and performing corrective actions.

·        Ensure all maintenance activities comply with relevant safety regulations, industry standards, and airport-specific protocols. Maintain records of maintenance activities and repairs

·        Monitor and manage inventory levels of spare parts and tools. Place orders for parts and supplies as needed, ensuring that inventory is stocked and organized

·        Assist in the evaluation and implementation of system upgrades and improvements to enhance performance and reliability.

·        Able to operate and maintain water and pump system equipment.

·        Able to plan/design the installation or change of water and pump system equipment

Some of your duties will include:

·        Manage and operate generator set equipment and Automatic Change Over Switch (ACOS);

·        Maintain generator set equipment and automatic change over switch (ACOS);

·        Repair generator equipment and automatic change over switch (ACOS);

·        Analyze the damages and make steps to repair generator set equipment and automatic change over switch (ACOS);

·        Able to plan/design generator and automatic change over switch (ACOS) equipment;

·        Evaluate the work/equipment system of generator set and automatic change over switc (ACOS).

·        Operate, maintain and able to repair generator set synchronization equipment.

·        Analyze the damages and make steps to repair generator synchronization equipment;

·        Operate uninterruptible power supply (UPS) and renewable energy (solar power generator);

·        Repair minor damage to uninterruptible power supply (UPS) and renewable energy (solar power plants).

·        Oversee the installation and commissioning of new electrical systems and equipment.

·        Maintain accurate records of maintenance activities, repairs, and system upgrades.

·        Prepare and submit regular reports on electrical system performance and maintenance issues.

Some of your duties will include:

·        Understand the airport operations.

·        Understand about the civil aviation safety regulations Section 139 regarding Aerodromes and the Standard Manual Part 139.

·        Understand the guidelines on the maintenance of airside and land-side infrastructure;

·        Understand the technical specifications, materials and methods of carrying out air-side and land-side infrastructure.

·        Understand airport pavement construction and the completeness of markings, signs, and signs of air and land side facilities.

·        Able to identify damage and plan/design repairs to airside and land-side facilities

·        Monitor and oversee the maintenance and repair of airport buildings, runways, taxiways, and other infrastructure.

·        Coordinate with maintenance staff and contractors to ensure timely and efficient completion of repair and maintenance tasks.

·        Conduct regular inspections of facilities to identify and address potential issues before they impact operations.

·        Ensure all facilities comply with local, state, and federal regulations, including health and safety standards.

·        Implement and monitor safety protocols to minimize risks and enhance operational safety.

·        Maintain up-to-date records of inspections, maintenance activities, and compliance certifications.

·        Collaborate with airport operations teams to address facility-related issues that may impact airport operations

Some of your duties will include:

·        Rapidly respond to aircraft emergencies, including fires, crashes, and hazardous material incidents.

·        Operate and drive emergency vehicles to the scene of an incident.

·        Perform firefighting operations, including extinguishing fires and rescuing trapped individuals.

·        Provide medical aid and first response services to injured persons until advanced medical personnel arrive.

·        Conduct regular inspections of aircraft to identify and mitigate potential safety hazards.

·        Perform routine checks and maintenance on ARFF vehicles and firefighting equipment to ensure operational readiness.

·        Ensure adherence to aviation safety regulations and industry standards.

·        Maintain accurate records of incidents, training, equipment maintenance, and other relevant activities.

·        Able to explain knowledge of fire pumps, fire extinguishing tactics and techniques, knowledge of the main duties and functions of aviation accident rescue and firefighting personnel (PKP-PK).

·        Able to explain, implement and analyze emergency service and aviation safety regulations related to airports.

·        Able to develop and evaluate emergency suspension procedure.

·        To carry out vehicle maintenance, supporting equipment and operational support ARFF.

·        Can explain and operate the main vehicle PKP-PK type foam tender type I, Il, Ul, IV, V, V, Vl, RIV, fire fighting boat, supporting vehicles and supporting equipment.

·        Able to operate watchroom equipment (radio communication equipment).

·        Able to explain the knowledge of human factors for PKP-PK (human factors for ARFF) personnel.

·        Involves managing a team of ARFF personnel, ensuring compliance with safety regulations, conducting training, and maintaining equipment. 

Some of your duties will include:

·        Coordinate and oversee airport operations to ensure efficiency and compliance with regulations. This includes managing flight schedules, ground services, and coordination between different departments.

·        Direct aircraft movement using hand signals and communication devices.

·        Guide aircraft to and from parking positions, gates, and maintenance areas.

·        Ensure proper alignment of aircraft for safe docking and undocking.

·        Supervise and regulate movement traffic on the apron.

·        Coordinate with air traffic control, pilots, and ground staff to facilitate smooth aircraft movement.

·        Provide accurate instructions and updates regarding aircraft positioning and status.

·        To ensure the safety of the movement of people, equipment and aircraft on the apron.

·        To Analyze all activities on the apron during peak hours and plan aircraft parking arrangements in an emergency case.

·        To ensure that the facilities on the apron are in good condition.

·        To evaluate and coordinate operational activities on the apron and able to communicate with pilots in terms of regulating aircraft movement on the apron, especially for airside movement service personnel on duty in the tower.

·        Assist in the coordination of refueling, servicing, and loading/unloading of aircraft.

·        Support other ground operations tasks as needed, including the management of ground equipment.

Some of your duties will include:

·        Supervise and train team members, ensuring adherence to airport protocols and procedures.

·        Foster a positive work environment that encourages teamwork and effective communication.

·        Monitor and coordinate airport activities, including passenger flow, baggage handling, and security procedures.

·        Implement and enforce airport safety regulations and emergency response plans.

·        Liaise with other airport departments (security, customs, ground services) to ensure seamless operations.

·        Serve as the primary point of contact during incidents, providing clear instructions and updates.

·        Identify and address operational challenges promptly and effectively.

·        Conduct investigations into incidents, gathering information to recommend improvements.

·        Understand the procedures and operation of PKP-PK main vehicles and supporting equipment.

·        Responsible for the readiness of operating vehicles and equipment and their members. 

Some of your duties will include:

·        Supervise routine and emergency maintenance of airport infrastructure and equipment.

·        Coordinate with maintenance teams to ensure timely repairs and upkeep.

·        Develop and implement maintenance schedules and procedures.

·        Lead security operations to ensure the safety of passengers, staff, and airport assets.

·        Collaborate with security personnel to enforce protocols and regulations.

·        Manage and train maintenance and security staff.

·        Foster a collaborative and efficient work environment.

·        Monitor performance and provide guidance to team members.

·        Develop and implement emergency response plans for various scenarios.

·        Lead response efforts during emergencies, coordinating with relevant authorities.

·        Ensure adherence to local, national, and international regulations regarding airport operations.

·        Prepare reports on maintenance and security incidents, proposing improvements as needed.

·        Liaise with government and regulatory agencies as required.

Some of your duties will include:

·        Lead and manage security staff during shifts.

·        Ensure effective communication and collaboration among team members.

·        Conduct regular patrols to monitor for any suspicious activities.

·        Prepare and submit reports on incidents and security assessments.

·        Train security personnel on procedures, policies, and emergency protocols.

·        Conduct drills and assessments to ensure readiness.

·        Prepare and develop SOP in uni PKP-PK

·        Enforce security policies and regulations to maintain order.

Address any violations and take appropriate actions as needed

Some of your duties will include:

·        Rapidly respond to aircraft emergencies, including fires, crashes, and hazardous material incidents.

·        Operate and drive emergency vehicles to the scene of an incident.

·        Perform firefighting operations, including extinguishing fires and rescuing trapped individuals.

·        Provide medical aid and first response services to injured persons until advanced medical personnel arrive.

·        Conduct regular inspections of aircraft to identify and mitigate potential safety hazards.

·        Perform routine checks and maintenance on ARFF vehicles and firefighting equipment to ensure operational readiness.

·        Ensure adherence to aviation safety regulations and industry standards.

·        Maintain accurate records of incidents, training, equipment maintenance, and other relevant activities.

·        Able to explain knowledge of fire pumps, fire extinguishing tactics and techniques, knowledge of the main duties and functions of aviation accident rescue and firefighting personnel (PKP-PK).

·        Able to explain, implement and analyze emergency service and aviation safety regulations related to airports.

·        Able to develop and evaluate emergency suspension procedure.

·        To carry out vehicle maintenance, supporting equipment and operational support ARFF.

·        Can explain and operate the main vehicle PKP-PK type foam tender type I, Il, Ul, IV, V, V, Vl, RIV, fire fighting boat, supporting vehicles and supporting equipment.

·        Able to operate watchroom equipment (radio communication equipment).

·        Able to explain the knowledge of human factors for PKP-PK (human factors for ARFF) personnel.

·        Involves managing a team of ARFF personnel, ensuring compliance with safety regulations, conducting training, and maintaining equipment. 

Some of your duties will include:

•      To maintain aircraft integrity and performance, rigorous maintenance protocols are overseen, ensuring the fleet's readiness and safety.

•      To ensure all technical systems meet operational and safety standards as defined by aviation authorities and airport regulations.

•      To engage with suppliers, aviation authorities, and internal teams, ensuring alignment of maintenance practices with industry advancements and standards.

•      Ensure aircraft maintenance operations are streamlined, minimizing aircraft downtime and ensuring timely readiness for flight schedules.

•      Determine manpower, parts, and equipment needed for maintenance tasks and ensure they're effectively utilized to meet production targets.

•      Collaborate with operations to align maintenance schedules with flight operations, ensuring minimal disruption.

•      Stay updated with the latest advancements in aviation maintenance technology, ensuring the fleet benefits from cutting-edge diagnostics and repair methods.

•      Employ advanced diagnostic methods and technologies to identify and address aircraft issues efficiently.

•      Ensure that all technical manuals, safety protocols, and procedures are not only updated but also adhered to. This includes reviewing and updating manuals as aircraft technology evolves.

•      Lead maintenance-related projects, such as fleet upgrades, aircraft overhauls, or integration of new technology systems.

•      Engage with manufacturers, suppliers, aviation authorities, and other stakeholders in projects related to fleet acquisition, system upgrades, or other major maintenance initiatives.

Before embarking on any project

Some of your duties will include:

·        Responsible in managing and enhancing communication systems and protocols within the airport environment. You will be responsible for ensuring seamless, reliable, and efficient communication between various stakeholders, including air traffic control, ground services, airline operations, and airport management. Your expertise will contribute to the safety, efficiency, and overall operational effectiveness of the airport.

·        Communication Systems Management: Oversee the operation, maintenance, and troubleshooting of aerodrome communication systems, including radio, telephone, and digital communication platforms; Ensure compliance with relevant aviation regulations and standards (e.g., ICAO, FAA, EASA).

·        Operational Coordination: Facilitate effective communication between air traffic control, ground services, and other airport departments to ensure smooth airport operations; Manage and resolve communication-related issues or disruptions promptly.

·        Technical Oversight: Conduct regular inspections and testing of communication equipment to ensure optimal performance; Coordinate with technical teams for upgrades, repairs, and preventive maintenance of communication infrastructure.

·        Training and Development: Develop and deliver training programs for airport staff on communication protocols and emergency procedures; Ensure that all relevant personnel are proficient in the use of communication systems.

·        Compliance and Reporting: Monitor communication activities to ensure adherence to safety and regulatory requirements; Prepare and submit reports on communication system performance, incidents, and improvements.

·        Emergency Response: Act as a key contact for communication during emergency situations, coordinating with emergency services and ensuring clear, accurate information flow; Participate in emergency drills and provide recommendations for communication enhancements.

·        Stakeholder Engagement: Collaborate with airlines, government agencies, and other stakeholders to address communication needs and improve overall operational efficiency; Represent the airport in industry meetings and forums related to aerodrome communication.

Some of your duties will include:

•      To maintain aircraft integrity and performance, rigorous maintenance protocols are overseen, ensuring the fleet's readiness and safety.

•      To ensure all technical systems meet operational and safety standards as defined by aviation authorities and airport regulations.

•      To engage with suppliers, aviation authorities, and internal teams, ensuring alignment of maintenance practices with industry advancements and standards.

•      Ensure aircraft maintenance operations are streamlined, minimizing aircraft downtime and ensuring timely readiness for flight schedules.

•      Determine manpower, parts, and equipment needed for maintenance tasks and ensure they're effectively utilized to meet production targets.

•      Collaborate with operations to align maintenance schedules with flight operations, ensuring minimal disruption.

•      Stay updated with the latest advancements in aviation maintenance technology, ensuring the fleet benefits from cutting-edge diagnostics and repair methods.

•      Employ advanced diagnostic methods and technologies to identify and address aircraft issues efficiently.

•      Ensure that all technical manuals, safety protocols, and procedures are not only updated but also adhered to. This includes reviewing and updating manuals as aircraft technology evolves.

•      Lead maintenance-related projects, such as fleet upgrades, aircraft overhauls, or integration of new technology systems.

•      Engage with manufacturers, suppliers, aviation authorities, and other stakeholders in projects related to fleet acquisition, system upgrades, or other major maintenance initiatives.

•      Before embarking on any project, conduct thorough risk assessments, considering safety, quality, budget, and timelines. Implement measures to mitigate identified risks.

•      Determine budgetary requirements for projects, ensuring efficient allocation of resources while aiming for optimal results.

 Some of your duties will include:

•     To ensure the highest standards of safety and quality, comprehensive aviation safety protocols are spearheaded and aligned with industry benchmarks.

•     To oversight of potential risks, incident investigations, and policy developments.

•     To enhance the aviation safety environment consistently, collaborative efforts with stakeholders are employed, leveraging advanced technologies and data-driven strategies for the benefit of passengers, crew, and the broader aviation community. Able to manage competency development in its work Unit.

•     Monitor and manage daily airport operations to ensure smooth functionality.

•     Conduct maintenance checks on aircraft, ensuring use of up-to-date tools and adherence to global aviation standards.

•     Manage and update aviation software to maintain efficiency and safety.

•     Inspect ground equipment and communication devices for safety and functionality.

•     Update and enforce adherence to technical manuals and safety protocols.

•     Initiate aviation projects with safety and quality at the forefront, including risk assessments.

•     Communicate regularly with stakeholders about safety and quality updates.

•     Allocate necessary resources to projects to uphold safety and quality standards.

•     Perform audits on projects, identifying and addressing safety or quality concerns.

•     Complete safety and quality checks before finalizing projects and document learnings.

•     Enforce airport safety regulations and procedures.

•     To Ensure that Airport safety operations running in accordance with laws and regulations.

•     To carry out operational activities in accordance with Regulations and Operational Documents (AM, ASP and SMS Manual).

•     Conduct regular safety inspections and audits of airport facilities and operations.

•     To Ensure the operations activities according to Level of Service Regulatory standards.

•     Create and implement safety management system programs, Occupational Safety & Health Management System (SMK3) and risk management.

•     Able to handle hazard identification, risk assessment and mitigation.

Some of your duties will include:

Superintendent Development Facilities, is responsible for the planning, design, and execution of infrastructure projects essential to non mine site development and operations. This role focuses on ensuring all development facilities align with the company's goals, adhere to safety and environmental standards, and support sustainable growth. The Superintendent will oversee project planning, budget management, and stakeholder coordination for new facilities and upgrades to existing infrastructure.

Project Assessment and Planning Requirements

o  Conduct an initial site analysis, assessing the geographical, environmental, and topographical aspects of the proposed town site.

o  Analyze the mining operation’s requirements, population projections, and the infrastructure needed to support both short-term and long-term worker populations.

o  Develop a comprehensive plan, taking into consideration the mining project's timeline, required facilities, and workforce needs.

o  Perform a risk assessment of the town site's proximity to the mining area, considering factors such as air and water quality, noise, and safety.

Land Use and Zoning

o  Determine appropriate zoning designations for residential, commercial, industrial, recreational, and agricultural areas, ensuring a balanced mix of uses.

o  Plan for buffer zones around high-traffic or high-risk areas to reduce environmental and noise pollution impact on residential zones.

o  Designate areas for essential facilities, such as healthcare, schools, retail, emergency services, and community centers.

Housing and Community Development

o  Create diverse housing solutions to meet the needs of a varied workforce, including single workers, families, and management-level staff.

o  Integrate sustainable and modular housing designs that can be expanded or adapted as workforce needs change over the mining lifecycle.

o  Plan for amenities such as parks, recreational facilities, and green spaces to promote a healthy community environment.

Transportation and Connectivity

o  Develop efficient transportation networks, including road layouts, pedestrian walkways, and bike lanes to facilitate safe and easy movement.

o  Plan for public transportation options to reduce congestion and support workers who may not have personal vehicles.

o  Ensure connectivity between the town site and the mine, as well as nearby towns and cities, considering possible future expansions.

Utilities and Infrastructure

o  Design water, sewage, and waste management systems that support the projected population, adhering to environmental regulations.

o  Plan for energy requirements, exploring sustainable sources like solar or wind power to reduce dependency on traditional power sources.

o  Develop reliable telecommunications infrastructure, including internet and cellular connectivity, especially in remote areas.

Environmental Sustainability and Management

o  Assess environmental impacts, including habitat disruption, water management, and waste disposal, and develop a comprehensive environmental management plan.

o  Implement green building practices, encouraging the use of sustainable materials and energy-efficient designs.

o  Plan for a waste management and recycling program tailored to both the residential and industrial aspects of the town.

Health, Safety, and Emergency Services

o  Plan for healthcare facilities and services to support both regular and emergency medical needs, including occupational health services related to mining.

o  Designate areas for fire stations, security stations, and other emergency response facilities with a clear emergency management plan.

o  Develop safety guidelines and buffers to protect the town from mining hazards, such as air pollution, dust, and noise.

Community Facilities and Amenities

o  Design spaces for community gatherings, education, and social events, fostering a sense of community among residents.

o  Include recreational facilities such as sports fields, gyms, and cultural centers to promote well-being and improve quality of life.

o  Plan for educational facilities and childcare centers to support families and attract long-term residents.

Economic Development and Local Employment

o  Assess opportunities for supporting local businesses and creating a self-sustaining economy within the town site.

o  Plan for training centers or partnerships with educational institutions to equip local residents with skills relevant to mining and related industries.

o  Facilitate the development of retail, hospitality, and service businesses to support a vibrant local economy.

Stakeholder Engagement and Communication

o  Engage with key stakeholders, including local government, community leaders, and mining company representatives, to align planning goals.

o  Conduct community consultations to ensure the design reflects residents' needs and fosters community involvement.

o  Develop a communication plan for ongoing updates to stakeholders and community members throughout the planning and implementation phases.

Monitoring and Evaluation

o  Implement a monitoring framework to evaluate the town’s growth, infrastructure performance, and adherence to safety and environmental standards.

o  Set up periodic reviews to assess and adapt the urban plan as the mining project evolves or as new challenges and opportunities arise.

o  Ensure flexibility within the urban plan to allow for adjustments based on future workforce requirements or changes in the mining operation.

Some of your duties will include:

The Manager - Catering & Facilities Hospitality Services, will oversee all hospitality-related services at the mining site, ensuring a high standard of catering, facility management, and accommodation services. This role is crucial for maintaining a conducive work environment for on-site personnel, ensuring their comfort, safety, and well-being. The manager will develop and implement operational standards, lead vendor management, and optimize resources to support the company’s strategic goals in employee satisfaction and operational efficiency.

Catering Operations Management:

·        Oversee all aspects of the catering service, ensuring high-quality meal preparation, food safety, and hygiene standards.

·        Develop and implement menus in collaboration with the culinary team, accommodating dietary restrictions and cultural preferences.

·        Coordinate with suppliers for quality food ingredients, manage inventory, control food-related costs, menu planning, food procurement, preparation, and service delivery;

Facilities Management:

·     Manage all on-site facilities, including accommodations, dining areas, recreational spaces, and office spaces.

·     Ensure regular maintenance of all facilities, addressing any issues promptly to maintain a high standard of comfort and functionality.

·     Oversee housekeeping and janitorial services, ensuring cleanliness and adherence to health and safety standards.

Vendor and Contract Management:

·        Liaise with third-party service providers for catering, housekeeping, and other hospitality services, ensuring contract compliance and performance standards.

·        Negotiate contracts with vendors, monitoring service quality and cost-effectiveness.

·        Health, Safety, and Environmental Compliance:

·        Ensure all hospitality services comply with relevant HSE standards, conducting regular audits and risk assessments.

·        Implement training programs for staff to uphold health and safety practices.

Financial Management:

·        Develop and manage the hospitality budget, ensuring effective cost control and resource allocation.

·        Prepare monthly financial reports, tracking expenditures and identifying areas for cost savings.

Team Leadership:

·        Recruit, train, and manage a team of hospitality and facilities staff, fostering a positive work environment.

·        Conduct performance appraisals, provide feedback, and support career development initiatives within the team.

Customer Service Excellence:

·        Maintain a customer-focused approach, regularly gathering feedback from staff and making adjustments to improve hospitality services.

·        Address and resolve any service-related complaints promptly and professionally.

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

CCTV Monitoring:

• Continuously monitor live CCTV feeds covering the entire smelter and mining facility, including restricted areas, production zones, access points, and perimeters.
• Maintain a high level of vigilance to detect suspicious activities, unauthorized access, or breaches in safety and security protocols.
• Identify and report security risks such as fire hazards, equipment malfunctions, or emergency situations (e.g., accidents, intrusions, theft).
• Conduct real-time tracking of personnel, vehicles, and equipment movements within the facility.

Incident Response:

• Immediately report any security incidents or unusual activities to the security team or site management.
• Coordinate with emergency response teams in case of accidents, fires, or hazardous material incidents.
• Assist in gathering information for post-incident analysis and investigations by providing video footage and event logs.

System Maintenance and Reporting:

• Regularly check and ensure all CCTV cameras, monitors, and recording equipment are functional.
• Troubleshoot minor issues or report technical problems to the IT or maintenance department for prompt resolution.
• Keep accurate records of all surveillance activities, incidents, and system downtimes.
• Prepare daily reports summarizing activities and observations for the security team.

Access Control and Safety:

• Monitor entry and exit points to ensure only authorized personnel enter secure areas.
• Verify identification and ensure that proper protocols are followed when granting access to restricted zones.
• Identify and alert the team of any unsafe working conditions or violations of safety procedures.

Data Management:

• Ensure the secure storage and archiving of CCTV footage for future reference.
• Retrieve and provide specific video footage as requested by management or law enforcement agencies for investigations.
• Maintain confidentiality and ensure all surveillance data is handled in compliance with company policies and legal requirements.

Some of your duties will include:

• To supervise stores and inventory management matching business requirement in compliance with standard operating procedures, quality protocols and statutory stipulations with focus on storage and issue bin items

• To supervise corresponding documentation and generation of reports for on time ordering.

• Carry out daily light vehicle, ambulance, rescue vehicle and fire truck inspections.
• Operate mobile equipment including fire truck and light vehicles.
• Responds to a wide variety of emergency alarms, structural and environmental fires, traffic accidents, technical rescue, medical emergencies and hazardous material spills.
• Fights fires under departmental procedures and as directed by a fire company officer; connects and lays hose lines, sets ladders and operates fire streams; uses hand and power tools to ventilate and enter burning structures for the purpose of extinguishing fires and to perform search and rescue operations; raises, lowers and climbs ladders to enter structures; performs salvage, clean up and overhaul operations during and after fires to remove hazards and protect property.
• Provides first responder medical emergency response at the basic life support level, including initial patient and situation assessment, cardiopulmonary resuscitation and trauma emergency medical care; prepares patients and assists paramedics in advanced life support emergency medical care.
• Participates in specialized rescue operations, including aerial and underground situations involving the use of rigging and shoring; operates specialized hand and power tools and equipment to rescue traffic accident victims.
• Cleans, services and makes minor repairs to ensure the operational readiness of vehicles, apparatus, hoses and emergency equipment; participates in the cleaning. 
• Other duties as assigned

Some of your duties will include:

• To supervise the refractory maintenance team at site for installation, repair and replacement of refractory linings in the anode furnaces and equipment associated with the twin casting wheels. 

• To implement quality specifications, Standard Operating Procedures, statutory guidelines, health, safety and environment norms during refractory maintenance at site. 

• To improve productivity of the refractory maintenance team at site under jurisdiction and impart on job training.