Deskripsi Pekerjaan

• Mengenalkan dan menawarkan produk-produk Bank Muamalat kepada Nasabah dengan baik dan benar guna memberikan pelayanan yang excellent.
• Memastikan seluruh hak dan kewajiban Nasabah atas produk Bank Muamalat yang dipilih, telah diketahui dan dipahami oleh Nasabah dengan baik dan benar guna meminimalisir komplain.
• Menerima hingga menyelesaikan (baik secara mandiri maupun melalui koordinasi dengan unit kerja lainnya) atas seluruh keluhan / pengaduan Nasabah dengan baik dan benar, termasuk didalamnya pengadministrasian dokumentasinya.
• Mengelola dan mengadministrasikan seluruh aktivitas pembukaan, penutupan rekening, manajemen Kartu ATM dan penyimpanan dokumen dalam tempat terkunci dan aman serta menjalankan permintaan nasabah sesuai SLA yang sudah ditetapkan.
• Mengelola dan mengadministrasikan seluruh aktivitas yang berkaitan dengan penerimaan BPIH oleh Nasabah calon Haji termasuk pelimpahannya, dengan baik dan benar benar guna meminimalisir komplain.
• Menjalankan ketentuan tentang Know Your Customer (KYC) , pengkinian data nasabah, complain tracking dan hal-hal lainnya yang berkaitan dengan prudential banking agar dapat terlaksana dengan baik dan benar.

Jobdesc:

• This staff will visit the local purchasing staff of these potential customers (companies) and develop good business relationships.
• Through the local purchasing staff of customers, this staff will find out what kind of products the customer wants.
• Then he/she will start looking for a supplier (a manufacturer) that can make the products requested by the customer.

Jobdesc:

・Handling products for MI (Music Instrument)

・Pursuing sales target for monthly, quarterly and yearly

・Maintain a good relationship with dealer

・Manage sales activity in authorize dealer

・Manage and support if dealer has a problem and need support from principle

・Handling administration duties related with sales activity

・Reporting to Sales Manager

Jobdesc :

• Handling legal review

・Legal Drafting, contract review, and legal opinion

・Legal permit, extension certification, license

・Labor law and industrial relation

・Expertise in OSS Application

・Responsible directly report to Legal Manager

- Responding promptly to customer inquiries

- Communicating with customer

- Acknowledging and resolving customer complaints

- Ensure customer satisfaction levels are always on target

• Melakukan pembukuan transaksi baik penarikan, pemindahbukuan transfer antar bank baik secara tunai dan non tunai, biaya petty cash, biaya layanan nasabah dan layanan perbankan lainnya, sesuai dengan ketentuan yang berlaku.
• Melakukan cash management terhadap ketersediaan uang tunai di kasi teller, vault dan ATM.
• Memastikan semua perlengkapan Teller berfungsi dengan baik agar tidak ada kendala dalam oekayanan terhadap nasabah.
• Menjaga penmpilan fisik dan area kerja (meja Teller, baju, ID Card) sesuai dengan standar yang berlaku.
• Menghitung, memverifikasi dan mengidentifikasi uang, slip dan tanda tangan sesuai dengan ketentuan yang berlaku agar meminimalisir risiko operasional.

HCBP/HRBP :

Bertanggung jawab atas hal yang terkait dengan Human Capital meliputi proses Recruitment, Payroll, Training dan administrasi kekaryawanan

Melakukan coaching & controlling kepada subordinate (HC Personalia & HC training)

• Melakukan pembukuan transaksi baik penarikan, pemindahbukuan, transfer antar bank baik secara tunai maupun non tunai, biaya petty cash, biaya layanan nasabah dan layanan perbankan lainnya, sesuai dengan ketentuan yang berlaku.
• Melakukan cash management terhadap ketersediaan uang tunai di kas teller, vault dan ATM.
• Memastikan ketersesuaian antara tiket-tiket transaksi dan sistem sudah diproses dengan baik dan benar sesuai dengan ketentuan yang berlaku.
• Memastikan semua perlengkapan Teller berfungsi dengan baik agar tidak ada kendala dalam pelayanan terhadap nasabah.
• Menjaga penampilan fisik dan area kerja (meja Teller, baju, ID Card) sesuai dengan standar yang berlaku.
• Menghitung, memverifikasi dan mengidentifikasi uang, slip, dan tanda tangan sesuai dengan ketentuan yang berlaku agar meminimalisir risiko operasional

• Operate utility equipment
• Doing coordination/ report with leaders

• Melakukan Penginputan Semua Transaksi Keuangan Ke Dalam Program
• Berhubungan Dengan Pihak Internal Maupun Eksternal Terkait Dengan Aktivitas Keuangan Perusahaan
• Mengontrol Aktivitas Keuangan / Transaksi Keuangan Perusahaan
• Budgeting Dan Analisis

• Melakukan penanganan keluhan-keluhan dari customer
• Melakukan serah terima unit kepada customer
• Mengelola komunikasi dengan pelanggan
• Memberikan solusi pada masalah pelanggan

• Memberikan Informasi yang dibutuhkan konsumen mengenai produk perusahaan via Telepon sesuai SOP yang berlaku
• Mendengarkan dengan baik setiap keluhan yang disampaikan oleh konsumen via Telepon sesuai SOP yang berlaku
• Memberikan solusi yang terbaik atas masalah yang dihadapi konsumen sesuai SOP yang berlaku
• Melayani konsumen dengan cepat
• Eskalasi ke unit terkait jika ada pertanyaan dan keluhan yang perlu di selesaikan lebih lanjut
• Sopan dan ramah dalam berinteraksi dengan konsumen
• Mengikuti proses dan standar kerja
• Mendokumentasikan interaksi konsumen

• Bertanggung jawab atas trial formulasi dan keberhasilan trial
• Bertanggung jawab atas hasil pengembangan produk
• Bertanggung jawab terhadap analisis dan pengujian produk trial, produk verifikasi
• Bertanggung jawab terhadap stabilitas dan kompatibilitas produk trial dan verifikasi
• Bertanggung jawab atas laporan kegiatan RND

Detail Posisi:

Kami mencari seorang Teknisi yang akan bertanggung jawab pada aplikasi rubber lining, finishing rubber, dan aplikasi bejana tekan untuk proses steam dalam lingkup pekerjaan rubber line.

Kewajiban:



1. Melakukan aplikasi rubber lining sesuai dengan standar yang ditetapkan.
2. Melakukan proses finishing rubber dengan teliti dan akurat.
3. Bertanggung jawab dalam melakukan aplikasi bejana tekan untuk proses steam.

Oversees daily hotel operations, ensuring guest satisfaction and smooth functioning of all departments. This role involves managing staff, addressing guest issues, handling emergencies, and coordinating between departments to maintain high service standards. The Duty Manager also supervises check-ins and check-outs, enforces hotel policies, and resolves any operational challenges. Strong leadership, problem-solving skills, and the ability to work effectively under pressure are essential. Previous experience in hotel management or a similar role is preferred.

Responsible for providing exceptional customer service to guests by handling inquiries, requests, and reservations over the phone and through other communication channels. This role involves addressing guest concerns, offering information about hotel amenities and services, and ensuring a positive guest experience from check-in to check-out. The Associate will manage booking systems, process transactions, and coordinate with other departments to fulfill guest requests. Strong communication skills, problem-solving abilities, and a commitment to delivering excellent service are essential. Experience in a hospitality or customer service role is preferred.

• Act as the employee liaison for their questions and concerns related to the company policy and employment
• Responsible to follow up and process probations and contract renewals
• Administer leave requests; check for allowance, eligibility, and enforce policy
• Advise people managers in handling special employee situations
• Support HR Manager in the paperwork for promotions, demotions, and terminations
• Support HR Manager in collecting data and documents for compliance
• Support on-boarding and off-boarding process

MidPlaza Holding is seeking an experienced and motivated Financial Controller to join our finance team. As the Financial Controller, you will be responsible for overseeing the financial operations of our organization, ensuring accurate and timely financial reporting, and implementing sound financial controls. You will work closely with other departments to provide financial insights, analysis, and recommendations to drive business performance and growth. The ideal candidate will have a strong background in finance and accounting, excellent analytical skills, and the ability to lead and inspire a team.

Responsibilities:

• Oversee the financial operations of the company, including accounting, budgeting, forecasting, and financial reporting.
• Manage the month-end and year-end closing processes.
• Ensure compliance with accounting principles and financial regulations.
• Analyze financial data and provide insights and recommendations to management.
• Collaborate with cross-functional teams to develop and implement financial strategies to drive business performance and growth.
• Lead and develop a team of finance professionals.
• Prepare and present financial reports to stakeholders.
• Manage relationships with external stakeholders, including auditors and tax consultants.

• Bachelor's degree in Finance, Accounting, or a related field.
• Certified Public Accountant (CPA) qualification is preferred.
• Minimum 10 years of experience in finance and accounting, with at least 5 years in a managerial role from 4 or 5 star hotel.
• Strong knowledge of accounting principles, financial reporting, financial regulations, and Indonesian taxation.
• Excellent analytical and problem-solving skills.
• Experience in budgeting, forecasting, and financial analysis.
• Proficiency in accounting software and MS Office.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Willing to be placed in our business units outside Jakarta if needed.

• Private Health Insurance
• Training & Development

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes that we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

●       Run all operational tasks from the learning program including student management, learning tools management, data, and document management.

●       Ensuring student learning journeys meet with the learning planned.

●       Maintaining student engagement during the learning process.

●       Following up on student feedback with the stakeholders.

●       Managing learning facilitators team.

●       Conduct the post-learning activities including student graduation, student report, and mentor rating.

●       Candidates must possess at least a Bachelor’s Degree; any major may apply.

●       Having 2+ years of experience in student services, faculty services, or similar roles.

●       Well-organized and have good attention to detail.

●       Excellent communication, interpersonal, and problem-solving skills.

●       Experienced in managing a team/group.

• Develop and implement comprehensive sales strategies for the Banking sector.
• Conduct market analysis to identify trends, opportunities, and competitive landscapel.
• Build and maintain strong relationships with key clients and stakeholders in the Banking industry.
• Understand client needs and deliver tailored solutions to meet their business objectives.
• Develop and manage the sales budget, including forecasting and reporting.
• Provide coaching, mentorship, and professional development for team members.
• Collaborates with other departments to identify opportunities and expand the client base.
• Overseeing the treasury services budget, sales goals, and profit & loss (P&L).
• Monitoring and evaluating sales performance using metrics such as conversion rates, deal size, and customer satisfaction

1. Bachelor degree Sales in any major
2. Min. 5 years work experience as Head of Sales in B2B segment or related field
3. Experienced handling in Banking account
4. Effective management skill and rational thinking skill
5. Communication skill and consultative selling skill
6. Willing to work in Centennial Tower, Jakarta

• Medical insurance
• Medical checkup

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel's digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel's digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia's digital economy.

INDICO believes that we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

• Execute tasks in an agile software development cycle.
• Develop applications by producing clean, efficient, and tested code.
• Find guidance and best practices in quality software development to peer engineering teams.
• Automate tasks through appropriate tools, scripting, and continuous integration/delivery process.
• Review and debug code.
• Collaborate with internal product, engineering, and design teams to fix and improve products.
• Document development phases and monitor application quality.

• A minimum total of 3 years experience in web application development using popular frameworks such as React/Vue.
• Strong passion for building secure, high quality, testable, reusable, and clean code.
• Experience working in an agile environment.
• Experience in building complex software systems in web applications.
• Experience in developing scalable application using cloud computing native technologies
• Experience in working with automated testing tools and continuous integration/continuous delivery.

Kuncie's Techstacks

• Github for source repository
• Github Action
• Vue.js and Next.js for Web Application
• Django for Web Application
• AWS Amplify
• AWS ECS Fargate
• Sentry

About the Role:

We are seeking a talented and creative Graphic Designer to join our team. In this role, you will be responsible for designing and visually compelling social media advertisements.This role offers a fantastic opportunity for you to demonstrate your artistic abilities and make a meaningful impact on the expansion of our brand through cutting-edge visual communication.

Ideal Candidate:

• Passion for design and seeking new ways to captivate an audience visually.
• Has a great attention to detail, making sure that all designs are perfect and follow brand guidelines.
• Work well in a team and be comfortable collaborating with different teams.
• Adapts quickly to new trends and changes in the digital landscape, keeping our content relevant and effective.
• Seek ways to improve and enhance design work.

• 1-2 years of professional experience in graphic design, with a strong portfolio showcasing social media ads.
• Expertise in Adobe Creative Suite (Photoshop, Illustrator, After Effects), Figma, or other relevant design tools.
• Understanding of social media platforms, especially LinkedIn, including best practices for design and advertising.
• Strong verbal and written communication skills to articulate design concepts and collaborate with team members.

Key Responsibilities:

• Create engaging and on-brand social media ads and other platforms, ensuring they resonate with our target audience.
• Work closely with the team to understand campaign goals and translate them into visually appealing designs.
• Maintain and evolve the visual identity of the brand across all digital channels, ensuring a cohesive look and feel.
• Develop a variety of content types, including static images, animations, and video assets, to support different campaign objectives.
• Stay up-to-date with the latest design trends, platform updates, and best practices for social media advertising.
• Respond to feedback from the client, making adjustments to designs as needed to meet project requirements.
• Collaborate with the team to assess the effectiveness of visual content and refine designs based on performance data.

•  Salary Range: 500 USD - 1000 USD per month

• Flexible Working Environment: Opportunity to work remotely, with flexible hours to support work-life balance.
• Creative Freedom: A collaborative environment where your ideas and creativity are valued and encouraged.

• Team Culture: Be part of a supportive and innovative team that values diversity and inclusion.

• Respond to customer chat according to Customer Service SLA (Service Level Agreement).
• Provide clear, accurate, and helpful information about products, orders, and policies.
• Provide detailed product information, including specifications, availability, and pricing.
• Assist customers in comparing products and making informed purchasing decisions.
• Reach out to customers proactively to provide updates on order status, promotions, and new products.
• Notify customers of any delays or issues with their orders and offer solutions.
• Assist customers with placing orders, including helping them in selecting products and completing transactions.
• Provide updates on order status and estimated delivery times.
• Resolve customer issues related to orders, such as delays, incorrect shipments, damaged products, and lost packages.
• Handle return and refund requests in accordance with marketplace policies.
• Process returns and refunds efficiently and communicate the status to customers.
• Foster positive relationships with customers to enhance their experience and encourage repeat business.
• Show empathy and understanding in all customer interactions to build trust and loyalty.
• Meet or exceed performance metrics such as response time, resolution time, customer satisfaction scores, and other key performance indicators (KPIs).

About The Role

We are seeking a meticulous and detail-oriented Production Associate to join our team. As a Production Associate, you will play a crucial role in ensuring that all aspects of our prefab production run smoothly and efficiently. Your responsibilities will include managing production planning and inventory control, managing workers, setting up production standardization, and calculating and optimizing material usage. Your dedication to efficiency and commitment to excellence will contribute significantly to our success in delivering exceptional products and services to our clients. By maintaining a focus on customer satisfaction, you will help us uphold our reputation for excellence and build long-lasting relationships with our clients.

Key Duties and Delights

• Develop and implement production schedules to ensure efficient use of resources and timely completion of projects.
• Monitor inventory levels and coordinate with procurement to ensure the availability of necessary materials.
• Analyze production data to identify trends and make recommendations for process improvements.
• Collaborate with various departments to optimize production processes and workflow.
• Supervise and manage production workers to ensure adherence to production schedules and standards.
• Provide training and support to workers to enhance their skills and productivity.
• Ensure a safe and efficient working environment for all employees.
• Develop and implement standardized production procedures and guidelines.
• Ensure consistency and efficiency in production processes across all projects.
• Monitor and analyze material usage to identify opportunities for optimization.
• Develop strategies to reduce waste and improve material efficiency.
• Coordinate with procurement and inventory control to ensure accurate material forecasting and ordering.

• Bachelor's degree in engineering, architecture, construction management, or a related field.
• Min 2 years experience in manufacturing, or a related field in the construction industry..
• Strong attention to detail and excellent analytical skills.
• Ability to work independently and as part of a team.
• Strong communication and interpersonal skills.
• Familiarity with production planning, inventory control principles, and worker management.

Client Success Manager (Active Pooling)

Remote, Indonesia

About Us:

Fullfind helps agencies and brands find their ‘perfect people’, no matter how far they are. We specialize in connecting agencies and brands with their perfect match for creative roles. Whether you’re in need of a talented video editor, graphic designer, or copywriter, Fullfind ensures you find the right fit for your team, no matter the distance. Our mission is to help you find the ideal match for creative roles, ensuring that your team is always equipped with the best talent.

Key Responsibilities:

• Conduct and receive phone calls and engage in chat interactions with healthcare facility clients to address their needs and concerns.
• Develop a deep understanding of clients' needs and requirements to provide tailored solutions.
• Maintain regular communication with clients to build strong relationships and ensure their satisfaction with our services.
• Provide solutions to client issues and ensure their needs are met promptly and effectively.

• Minimum 3 years of experience in client success, account management, or a related role.
• Strong problem-solving abilities and a proactive approach to addressing client needs.
• Proven ability to build and maintain strong client relationships.
• Experience with upselling and cross-selling services.
• Exceptional command of the English language, both written and verbal.

Why Fullfind?

• Work remotely from anywhere
• Collaborate with leading agencies and brands
• Showcase your skills in dynamic creative projects

Apply now and take the next step in your creative career!