• Meet or exceed revenue targets for assigned Sales through strategic engagement of customers
• Sell products to assigned customer Sales, managing a larger number of lower revenue customers depending on the market and brand
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Delivery of assigned Sales campaigns, against Sales, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events, to enhance and improve new business sales performance
• Own the on-site re-booking of existing customer Sales, in line with event Sales allocation and sales targets
• Develop sales plans and approaches to grow existing customer Sales, through cross and up selling as well as the sale of integrated packages, sponsorship and advertising
• Develop and maintain industry and brand knowledge as required
• Adoption of sales pipeline process through use of Salesforce (CRM system)
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Manage the capture and entry of Sales contract information into CRM/ invoicing system
• Manage the handing over of Sale information and customer requirements (via Salesforce) to the Event Operations and Brand teams
• Support Finance in resolving bad debt customers as a final escalation point

• Design the Event experience, ensuring a high level of delivery in support of the Event’s strategy and customer needs
• Develop and improve the customer experience at each Event, ensuring feedback is collated and incorporated
• Develop the longer term Event design alongside the Events Director, using both customer feedback and innovative thought to develop and maintain the Brand as a market leader   
• Support the Events Director in the management of the Brand P&L, including successful delivery of complementary products including conferences and seminars
• Liaise with Sales, Marketing and Operations teams to ensure all elements of the Event are in alignment to create successful event
• Negotiate with venues and suppliers together with Operations and Procurement for Event specific requirements
• Build relationships with key customers to understand both specific and wider market needs, feeding trends / issues back into Event strategy
• Develop deep industry knowledge through personal relationships and market analysis
• Support the Events Director in overseeing the Event's floorplan, managed by the Sales Operations team, escalating any strategic decisions where required
• Perform additional responsibilities as assigned

1. Mengatur penjadwalan terhadap maintenance, pindah unit, churn, dan training implementor 
2. Membuat daily report dan update terkait kegiatan maintenance, pindah unit dan churn
3. Membuat WO serta input hasil pengerjaan teknisi ke sistem internal 
4. Berkoordinasi dengan cuatomer service, technical support, dan sales untuk follow up penjadwalan 
5. Aktif berkoordinasi dengan customer terkait kendala dan kebutuhan customer

• Meeting with the development team to discuss user interface ideas and applications.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.
• Writing application interface codes using JavaScript following react.js workflows.
• Troubleshooting interface software and debugging application codes.
• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Maintaining brand consistency throughout the design.
• Create Integration / Unit test to test element and behavior of the application

• Degree in computer science or related field.
• Understanding of key design principles.
• Proficiency in HTML, CSS, JavaScript, and jQuery.
• Proficiency in React, Redux, NextJS
• Understanding of server-side CSS.
• Experience with responsive and adaptive design.
• Understanding of basic SEO principles.
• Good problem-solving skills.
• Excellent verbal communication skills.
• Good interpersonal skills.
• Plus Point: Understanding of Typescript

• Work from Home opportunity
• Yearly Bonus based on Company’s Performance
• Company Insurance
• Workstation
• Self Development Benefit
• Collaborative Working Benefit

EB Customer Success Junior Associate manages client accounts of corporate health, life, or personal accident insurance and triages requests to the appropriate teams in order to deliver best-in-class service to our clients and their insurance participants. They are the single point-of-contact which ensures seamless communication.

Responsibilities:

• Deliver best-in-class operations and service to client/ mitra.
• Own entire relationship with the assigned clients, including onboarding, implementation, socialization, and satisfaction.
• Triage client requests to admin, finops, and claims team.
• Ensure satisfaction and completeness of client requests.
• Handle 1st-line inquiries from participants/ clients.
• Ensure all the requests and process is getting done as SLA/ standard.
• Work with related team (sales, insurance placement, finance-operations, claim, admin, and another related team).
• Communicate effectively with both internal and external to get a better understanding of process and solve issues.
• Prepare documentation of client reports along with an active insurance policy.

• Minimum 1 year experience in communication, customer success/ relations, account management.
• Strong skills in verbal and written communications.
• Ability to work effectively across multiple departments in a deadline driven environment.
• Active team player, self-starter, multitasker who can quickly adjust priorities.
• Bachelor's degree or equivalent.
• Knowledge of microsoft excel / google sheet, powerpoint, and project dashboard tools.
• Will be a plus point if familiar with insurance or finance industry.
• Fast learner and willing to learn insurance industry in detail.

• Create and maintain mobile applications.
• Keep abreast of the latest technology for mobile applications.
• Work with computer engineers to brainstorm new applications.
• Create UI tests to source analytics.
• Create Integration / Unit test to test element and behavior of the application

• A bachelor's degree in computer science or information systems.
• Proficiency in HTML, CSS, JavaScript, Flutter
• A portfolio of applications you have created or contributed to.
• Experience with third-party libraries and APIs
• Good problem-solving skills.
• Excellent verbal communication skills.
• Good interpersonal skills.

• Work from Home opportunity
• Yearly Bonus based on Company’s Performance
• Company Insurance
• Workstation
• Self Development Benefit
• Collaborative Working Benefit

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

As a Learning and Development Intern, you will be part of a Learning and Development team.

What will you do:

• Assist in data migration to HRIS and LMS.
• Handle day-to-day administrative tasks in HR tools.
• Troubleshoot and resolve system issues.
• Provide end-user support.
• Contribute to creating training data/dashboard

What we are looking for:

• Education: Enrolled in HR, Business, Data, or related programs.

• Skills: Basic HRIS and LMS understanding, proficient in Microsoft Office (especially Excel)

• Traits: Strong analytical and problem-solving skills (especially in employee data) & Proactive and adaptable.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Responsibilities

• Critically evaluate and define business metrics; develop analysis that lead to actionable insights to support the continuous optimization of incentives and operations.
• Monitor expenses and budgets to ensure financial health of the company
• Identify opportunities for automation and optimization for various processes.
• Create and maintain reports on company metrics and KPIs to assist with decision making
• Lead preparation of cross functional weekly / biweekly cadences. This includes providing of timely and accurate financial management information and analysis for performance monitoring and decision-making.

• Bachelor's degree in business management or a related field; MBA preferred.
• Minimum 3 years working experience in relevant workstream (E-commerce, Management Consulting)
• Strong analytical skills and enjoy working with numbers.
• Ability to develop and execute complex operational plans with a focus on strategic initiatives.
• Strong analytical and problem-solving skills to identify trends and opportunities for growth.
• Experience working with cross-functional teams to execute projects and initiatives.
• Strong in multiple tasks and able to manage projects end to end.
• Proficiency with data analysis tools, such as Excel or Google Sheets.
• Basic knowledge of SQL is a plus.
• Fluent in English and Bahasa Indonesia.

Moladin is Indonesia’s leading used car fintech and marketplace. We are transforming the used car industry by empowering all players using our proprietary operational, financing, AI and IoT capabilities. We target to continue to grow strongly and explore more opportunities in the coming years. As a Tech start-up, we have one of the most seasoned and deep management teams plus have received strong financial backing from top investors including Sequoia Capital, Rocket Internet, East Ventures, Northstar and DST Global. We have offices based in Indonesia and an office in Singapore. Please refer to our website at https://moladin.com/en/ for more information.

Moladin is seeking an Ops & Planning Manager to join their team. As the Ops & Planning Manager, you will oversee the day-to-day operations of the company and play a critical role in planning and executing Moladin's strategic initiatives.

Responsibilities

• Strategize with executives on company's objectives and map out plans to maximize growth potential
• Monitor expenses and budgets to ensure financial health of the company
• Critically evaluate and define business metrics; develop analysis that lead to actionable insights to support the continuous optimization of incentives and operations.
• Identify opportunities for automation and optimization for various processes.
• Create and maintain reports on company metrics and KPIs to assist with decision making
• Lead preparation of cross functional weekly / biweekly cadences. This includes providing of timely and accurate financial management information and analysis for performance monitoring and decision-making.
• Conduct experiments and launch initiatives to increase transactions number.

• Minimum 5 years working experience in relevant workstream (E-commerce, Management Consulting)
• Strong analytical skills and enjoy working with numbers.
• Ability to develop and execute complex operational plans with a focus on strategic initiatives.
• Strong analytical and problem-solving skills to identify trends and opportunities for growth.
• Experience working with cross-functional teams to execute projects and initiatives.
• Strong in multiple tasks and able to manage projects end to end.
• Proficiency with data analysis tools, such as Excel or Google Sheets.
• Basic knowledge of SQL is a plus.
• Fluent in English and Bahasa Indonesia.

• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop, and maintain positive business and customer relationships
• Reach out to customer leads through cold calling
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed-upon sales targets and outcomes within the schedule
• Coordinate sales efforts with team members and other departments
• Analyze the territory/market’s potential, track sales, and status reports
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends

• Has experience as Sales Representative for more than 3 years
• Experienced in Sales in F&B Business and Market
• Bachelor’s degree in business or a related field
• Ability to build productive business professional relationships
• Highly motivated and target driven with a proven track record in sales
• Excellent selling, negotiation, and communication skills
• Prioritizing, time management, and organizational skills
• Ability to create and deliver presentations tailored to the client's needs
• Relationship management skills and openness to feedback

- Flexible Working Hours

- Collaborative working benefit

- Self Development

- Company Insurance

• Responsible for servicing the product after purchase
• Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation
• Guide the product team from the company to perform the implementation at the customer’s facility
• Render onsite training to the customer during implementation
• Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist
• Serve as a backup resource to the sales team for online/Onsite demonstrations of the product
• Perform product training for the sales team
• Respond to customer-submitted support requests as needed
• Partake in product development meetings to comprehend new functionalities and provide reports on customer feedback
• Travel to customer facilities as necessary for implementations.

• Bachelor’s degree or higher degree in any relevant field (preferably bachelor's in communication, technology, and engineering)
• Have experience of at least 2 years in product implementation, management consulting, enterprise product management, marketing, or sales.
• Must be able to communicate effectively both verbally and in writing to internal and external clients.
• Should be good at problem-solving skills, logical & analytical thinking
• Have good organizational skills especially in prioritizing tasks and managing time effectively

• Work from home Benefit
• Flexible working hours Benefit
• Company Insurance
• Workstation
• Yearly Bonus based on Company Performance
• Self Development Benefit
• Collaborative working Benefir

Help tackle climate change by providing excellent operational support to our growing global team.  

Ember are looking for a passionate, self-motivated individual with an interest in providing excellent finance, administration, event and internal communications support to join our busy operations team in this newly-created post.  This will be a varied role that will suit someone who is excited about helping us develop our internal operations and support a growing international team. 

The role

Ember is an independent, not-for-profit energy think tank that aims to accelerate the clean energy transition with data and policy. We gather, curate and analyse data on the power sector and coal mine methane emissions, and use our findings to improve energy and climate policy.

Ember has gone through impressive growth and has won major improvements to energy policy around the world. Now as we grow further, we’re building a professional organisation that can continue to move fast and have an even greater impact in tackling the climate crisis.

As a remote-first organisation, with colleagues based across Asia and Europe, you will play an important part in developing and implementing our internal processes to enable everyone to achieve their full potential. The Operations team provides a strong foundation to the rest of Ember, and our work covers finance and fundraising, people and HR support, project management, donor relations, impact reporting, and systems to support the smooth running of the organisation.

With the support of senior operations colleagues your role will involve a wide range of duties to ensure the smooth running of Ember particularly with financial admin, office and IT management, logistics and internal communications.

The ideal candidate for this role should be a good all-rounder, happy and willing to get stuck in where needed; not led by bureaucracy but by creativity and possibility.

Responsibilities

Finance & grant administration:

• Work with finance staff to ensure accurate and timely processing of employee compensation, including addressing pay/ expense-related questions or concerns; and supporting with tracking of invoices and monthly reconciliations
• Work with finance, donor relations and project staff to support contracting and record keeping for grant administration

Office management and logistical support

• Support with office management/contracts with co-working spaces, meeting room bookings and other ad hoc office needs
• Support with IT/tech set up (onboarding & offboarding to gmail, slack, other relevant tools such as CRM database)
• Support with tracking assets, equipment and software usage
• Maintaining Ember filing systems and supporting team with GDPR/data protection compliance
• Support with license/subscription renewals as necessary
• Support to develop/maintain ‘how to guides’ and handbook (such as travel booking, expenses, etc)

Internal/external communications

• Coordinating internal comms updates e.g. team news
• Admin and event organisation support to face-to-face and virtual team meetings (inc. our Advisory board)
• Updates to relevant pages on the Ember website (such as people, careers, impact, funding etc.) and creating relevant social media posts as appropriate.

Other

• General admin support to Ops team, including the collection and reporting on data such as tracking KPIs, survey responses etc.
• Ad-hoc project administration support to our flagship reports such as the Global Electricity Review.

Must have

• Graduate level or with demonstrable experience in a similar role
• A great team player with a solution focused, ‘can do’ attitude.
• Self driven and proactive, able to prioritise own workload and gain satisfaction from getting the job done to a high standard, and also able to operate well in a team based remotely.
• Excellent organisational and coordination skills, experience of juggling multiple tasks or projects and working to tight deadlines
• Great attention to detail and can be trusted to handle confidential and sensitive information
• Good written and verbal communication skills
• Great level of computer literacy with experience of working with different IT systems and data
• A flexible and adaptable approach to work
• A passion for climate change/ clean energy

Nice to have

• Previous experience working with teams remotely
• Previous experience of working with start-ups and fast growing organisations
• Experience of project administration e.g. updating Gantt charts, risk registers.
• Experience of using AI and new technologies to automate processes

We are especially keen to encourage applications from people underrepresented in climate change analysis and campaigning. Climate change is a race issue, a class issue, and a gender issue. We welcome applicants with lived experiences of these issues.

Salary: £31,000 - £37,260 GBP. Salaries may be adjusted depending on a location cost of living formula, but will not be below 75% of advertised figure.

Contract: Full time (but only working 9 days every fortnight with no reduction in pay), permanent subject to a 3 month probationary period. For employees based outside of the UK, a local payroll contract is available, dependent on the country.

Further benefits: We offer a competitive benefits package, including:

We operate a nine-day fortnight meaning our full-time staff are given every other Friday off work with no reduction in pay

• 25 days holiday, plus UK bank holidays (unless local statutory minimums are higher)
• For each year that you're part of the team at Ember you'll receive an additional day of holiday, up to a maximum of 5 additional days.
• Generous paid maternity and paternity leave
• Flexible working conditions, including the opportunity for part-time work and home working.
• Access to a local working space can be arranged
• Free annual eye tests
• Access to a counselling service
• Funding and allocated time for your training and development
• Paid volunteer day
• Two paid days off to enable low carbon travel
• Time off to donate blood
• Season Ticket loan

About Ember

Ember is an independent, not-for-profit energy think tank that aims to accelerate the clean energy transition with data and policy. We gather, curate and analyse data on the power sector and coal mine methane emissions, and use our findings to improve energy and climate policy.

See our work at www.ember-climate.org and https://twitter.com/EmberClimate

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney, Australia but we engage our Contractors and Freelancers all over the world to help us meet our crazy big goals. As a Contract or Freelancer at Canva you can work fully remote, meaning you have ultimate flexibility. Wherever works for you, works for us.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

• Drive marketing strategies and plans based on deep knowledge of the Indonesia market
• Develop online marketing campaigns spanning across channels including Meta, Google, TikTok and more; own end-to-end planning from conceptualisation, planning, execution, to post-campaign analysis and reporting
• Partner and coordinate with partnerships, events, social, community, external agencies, and other functions to ensure the holistic success of campaigns
• Stay abreast of industry trends and best practices to inform marketing strategies and tactics
• Scale and improve marketing workflows and processes, with a focus on automation and efficiency

You're probably a match if

• 5-8 years of experience in a performance marketing role, preferably with strong experience in both paid and organic channels
• A well-rounded marketer that is comfortable working in cross-functional teams in a fast-paced environment
• Experience in tech or start-up sectors in Indonesia is strongly preferred
• Keen analytical skills, with the ability to turn complex, disparate datasets into insights that drive strategies and solutions.
• Excellent verbal and written communication skills, allowing you to successfully influence and communicate complex information clearly to your colleagues and through marketing material.
• Strong cross-functional skills, including working with data, product, copywriting and design
• Full proficiency in Bahasa Indonesia and English is required, working knowledge of other Indonesian languages is a plus

About the team

We’re looking for a talented Growth Marketing Manager for Indonesia to join Canva.

As a growth marketing manager, you’ll have the opportunity to contribute to Canva’s performance marketing strategy from ideation to execution. You’ll think like an owner and work closely with a cross functional team in rallying towards our ambitious growth goals.

You’ll thrive in a fast-paced environment, you’re confident in making data-driven decisions and driving alignment between your key stakeholders. You have a knack for problem-solving, getting your hands dirty in identifying new opportunities and continuous process improvements.

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

Please note that contractor-accreditation meetings are conducted virtually.

Check out lifeatcanva.com for more info.

Join the team redefining how the world experiences design.

Hey, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Where and how you can work

Our flagship campus is in Sydney, Australia but we engage our Contractors all over the world to help us meet our crazy big goals. As a Contract at Canva you can work fully remote, meaning you have ultimate flexibility. Wherever works for you, works for us!

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

• Drive marketing strategies and plans based on deep knowledge of the Indonesia market
• Develop strategic partnerships and events, own end-to-end planning from conceptualisation, planning, execution, to post-campaign analysis and reporting
• Partner and coordinate with growth, social, community, and other functions to ensure the holistic success of campaigns
• Stay abreast of industry trends and best practices to inform marketing strategies and tactics
• Scale and improve marketing workflows and processes, with a focus on automation and efficiency

You're probably a match if

• 5-8 years of experience in a marketing role, preferably with strong experience in partnerships and events
• A well-rounded marketer that is comfortable working in cross-functional teams in a fast-paced environment
• Experience in tech or start-up sectors is strongly preferred
• Keen analytical skills, with the ability to turn complex, disparate datasets into insights that drive strategies and solutions.
• Excellent verbal and written communication skills, allowing you to successfully influence and communicate complex information clearly to your colleagues and through marketing material.
• Strong cross-functional skills, including working with data, product, copywriting and design
• Full proficiency in Bahasa Indonesia and English is required, working knowledge of other Indonesian languages is a plus

About the team

We’re looking for a talented Marketing Manager for Indonesia to join Canva.

As a Marketing Manager, you’ll have the opportunity to contribute to Canva’s growth strategy from ideation to execution, focusing primarily on partnerships and events. You’ll think like an owner and work closely with a cross functional team in rallying towards our ambitious growth goals.

You’ll thrive in a fast-paced environment, you’re confident in making data-driven decisions and driving alignment between your key stakeholders. You have a knack for problem-solving, getting your hands dirty in identifying new opportunities and continuous process improvements.

Other stuff to know

We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process.

Please note that contractor-accreditation meetings are conducted virtually.

Check out lifeatcanva.com for more info.