1. Customer Support

• Respond to customer inquiries promptly and professionally via phone, email, chat, or in-person.
• Provide accurate information about products, services, and policies.
• Assist customers with placing orders, processing returns, and handling any issues related to their accounts and orders.
• Resolve customer complaints and concerns in a timely and satisfactory manner.
• Investigate and troubleshoot issues, escalating complex problems to higher-level support as needed.

1. Strategy Development

• Identify opportunities for improvement in customer service processes and systems.
• Develop and implement strategies to enhance the customer experience and streamline service operations.
• Analyze customer feedback and service metrics to inform project initiatives and decision-making.
• Ensure all interactions align with company standards and contribute to a positive customer experience.
• Ensure customer service standard operating procedures are updated and maintained

      3. Project Management

• Lead and manage customer service projects from inception to completion, including planning, execution, monitoring, and reporting.
• Develop detailed project plans, including timelines, resource allocation, and risk management strategies.
• Coordinate with cross-functional teams to ensure project objectives are met on time

     4. Collaboration:

• Share knowledge and best practices with colleagues to enhance team performance and service quality.
• Foster a collaborative environment and encourage team members to contribute ideas and solutions.

Jobdesc Admin Cashier:

1. Menjawab pertanyaan yang mungkin dimiliki pelanggan tentang produk dan layanan perusahaan.

2. Melayani dan melakukan penawaran pada pelanggan.

3. Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.

Benefit:

1. Gaji pokok sesuai area

2. Uang lembur

3. Disediakan training (terbuka untuk non pengalaman)

4. JKK dan JKM

5. BPJS TK dan Asuransi Kesehatan

Some of your duties will include:

• To maintain and ensure beyond compliance practice compared to all applicable Government of Indonesia Environmental regulations, commitments specified in the Environmental Permit, Environmental Management and Monitoring Plans, environmental commitments and objectives, and other obligations.
• To provide input for beyond compliance requirements that can be implemented in the company, business practices.
• To coordinate all related stakeholders in beyond compliance practice and the preparation of the Green PROPER report.
• Manage environmental performance improvement programs including energy conservation, water conservation, resources conservation, waste reduction, contaminant load reduction.
• Coordinate government inspector, consultant visits related to beyond compliance activities including setup itinerary, staffing requirements, and logistics etc. to support the activity.
• Ensure beyond compliance report to Government of Indonesia completed on time.
• Act as coordinator for other environmental activities during the absence of Advisor Environmental.

• Oversee daily warehouse operations, including receiving, warehousing and distribution.
• Ensure all logistics activities comply with regulatory and internal procedural requirements.
• Set up and maintain an efficient warehouse layout for optimal space utilization.
• Stock level monitoring, cycle count, and assist HOD in controlling B Goods and consignment products.
• Assist in developing and implementing logistics strategies to enhance operational efficiency.
• Prepare and present reports on logistics KPI and quality targets to upper management.

1. Mengajarkan bahasa Jepang
2. Mengajarkan adat istiadat orang Jepang
3. Membuat laporan pelatihan
4. Memberikan bimbingan konseling
5. Tugas lain terkait pelatihan

menjahit potongan kain menjadi pakaian jadi

Zettabyte is a software development company that focuses on the education sector. We work together with our multicultural team from our offices in Singapore, Bali, Yogyakarta, Pune, and Paris to create and produce tools that increase the quality of life for anyone who is involved in the education sector.

https://zettabyte.life/

We are looking for a Back-End Web Developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your coworkers into the application. A basic understanding of back-end technologies is therefore necessary as well.

Some of your duties will include:

·        Supervise the daily operation of Water Treatment Plant (WTP) / Sewage Treatment Plant (STP)’s and process control wastewater treatment and related maintenance activity.

·        Supervise the operation and practice of process control of Sewage Treatment Plant and coordinate with laboratory crew

·        Undertake Plant maintenance

Some of your duties will include:

·        To supervise in the day-to-day activities associated with plumbing, piping maintenance included welding;

·        Responsible for all plumbing and piping installations are maintained, repaired, serviced and installed as required to international standards. This includes bit is not limited to Fresh water lines, potable water lines, sewage lines, both inside and outside of facilities and domestic installations

• Understand & enforces work rules, policies & procedure consistently & fairly
• Responsibility maintenance and special project for design plumbing piping system, sewer system, well system fire hydrant system, water treatment system, sewage treatment system at Township, Port site, Concentrator and Mining
• Responsibility maintenance all accessories plumbing and all equipment for housing, barrack, mess hall and all building & public facilities at Townsite, Port site, Concentrator, Mining area;
• Responsibility maintenance fabricates and welding structural, support pipe, tell plate, tubing / cooper carbon steel pipe and galvanize pipe.
• Responsibility joint HDPE pipe, membrane liner HDPE ABS pipe, spigot pipe, mechanical join and votolix joint
• Maintain and administer disciplinary procedure fairly, consistently, correctly, and when necessary per maintenance rules and policies.
• Maintains consistent standard safety, quality, conduct and productivity : responsible for ensuring the quality and safety of all mechanical plumbing systems installed or maintained by the company; Conduct quality control inspections of all mechanical plumbing systems installed or maintained, including HVAC, piping, and water systems; Ensure that all mechanical plumbing systems comply with relevant codes and standards, including local, state, and federal regulations; Work closely with the F&S Dept's maintenance and construction teams to ensure all mechanical plumbing work is completed to the highest quality standards; Maintain accurate and up-to-date records of all inspections, including inspection reports, work orders, and maintenance records; Communicate with contractors and vendors to ensure that all mechanical plumbing work is completed to company standards and on schedule.
• Effectively communicates complete and correct safety interaction to crew; Ensures safety rules and regulation are followed at all times
• Plans for necessary manpower, materials and equipment necessary for work to be performed.
• Organizes and plans work efficiently and completes work within or ahead of schedule with minimal rework.

·        Conduct regular training sessions with employees to ensure they are aware of and comply with mechanical plumbing codes and standards.

sebagai operasional pengiriman barang dari lokasi Manufaktur ke Distribution Center.

memastikan barang aman sampai pada lokasi tujuan.

membantu proses perhitungan inventory Barang yang akan diterima dan dikirim.

Some of your duties will include:

·        To supervise staff in the day-to-day activities associated with air conditioning & refrigeration work.

• Reviewing work order, prepare plan, take measurements and have estimate resource requirements and work schedule.
• Ensure the air condition and refrigeration damages have been handled by the technician.
• Arrange the preventive maintenance AC schedule and ensure that it would be done as scheduled.
• Report to the supervisor if any damage needs more taking action.
• Ensure the supply of material coming as plan made
• Active to find a way for efficiency in line with GMP program.
• Maintain tools and equipment in serviceable condition and store them.
• Prepare work inspection and completion reports.
• Maintain a safe and neat work area and report defects, incidents and unsafe conditions.
• Update the STP if required and make some changes needed

·        Responsible for ensuring the job activities in electrical maintenance area are meet with quality standard and compliance with the regulation, this includes but is not limited to inspection of corrective maintenance works, general inspection of tool and equipment

·        To coordination with related supervisor in regard for quality assurance according to company standards and company requirement;

·        Responsible for ensuring the job activities in HV-AC maintenance area are meet with quality standard and compliance with the regulation, this includes but is not limited to inspection of corrective maintenance works, general inspection of tool and equipment

·        To coordination with related supervisor in regard for quality assurance according to company standards and company requirement;

Some of your duties will include:

·        Responsible to manage day to day catering facilities. Also responsible in managing catering service provider to comply with the company requirement;

·        Responsible for operational activities in the catering under his supervision, ensuring the daily good management of the services;

·        Manage and work closely with catering contractor provider on the preparation of all meals and ensure that menus established are being adhered to;

·        Responsible for the effective cleaning of the kitchen and all its corresponding areas, the dining area and stores, in accordance with the food Hygiene and Safety rules;

·        Ensure that the catering should be carried out in line with reviewed standards, every day and whenever required;

·        Develop, establish, implement and maintain Departmental policy, procedures and systems, and monitor the adherence of these procedures within company and its Business Partners.

Some of your duties will include:

·        Responsible to manages Cost Control, Material Control and sub-contractors in the day to day activities associated with planning facility maintenance including all Office Building, Housing and Guest House, Camp Room, and public facilities, and Control Budget Under Facility and services;

·        To prepare budget and material, managing cost and control the material of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities

·        Analyst the man hours use versus the man hours availability to ensure all the cost maintenance job are effective and efficient

·        Prepare and manage an annual budget, quarterly forecasts, manpower planning, and AFE Pipeline in accordance with company standards and policies

·        Reviews and updates departmental procedures and policies, administers discipline, enforces company policy, and ensures compliance with state, federal, or other jurisdictional laws.

·        Manage, monitor and report on the KPI performance of Business Partners.

·        Review and authorize all Departmental transactions in compliance with company policies and authority levels, or delegate such authority to the appropriate subordinate(s).

·        Develop Strategic Business Plans for Life of Mine Activities and provide consistent and regular updates to the cost and material plan in conjunction with and alignment to the operations changing needs.

·        Coordinate pro-actively with planning team to ensure that the day to day operational needs are met while counterbalancing the strict operational and maintenance requirements in line with Indonesian or better standards.

·        Manage the equipment register in relation to registering new material and equipment into the system, and equipment being transferred from one section/department/division to another.

·        Manage the material and component register in relation to material and components being service, so that the life cycle of the individual component can be traced and costs accumulated for budgeting purposes.

·        Manage equipment service schedules are organized to minimize disruption to the Infrastructure, by ensuring each infrastructure building is involved in the equipment service allocation process.

·        Responsible for reporting weekly/monthly yearly equipment preventative maintenance progress

·        Manage work order, in conjunction with the cost of equipment service so that the maintenance supervisor is able to track actual versus budget costs and equipment performance.

·        Prepares detailed critical path plans and job cards, including equipment and materials lists for major jobs.

·        Managing cost containment, planning yearly equipment budgets and cost containment.

·        Manage detailed critical path plans and job cards, including equipment and materials lists for major jobs such as planned Special Projects.

·        Maintain that equipment and material are available when required.

·        Manage that necessary work history and documentation are properly organized and input into the computer history files.

·        Coordinates regularly scheduled meetings with Maintenance, Operations and Planning representatives.

·        Maintain purchase requisitions and warehouse issue tickets.

• Input Data
• Membuat Laporan Harian, Mingguan, Bulanan & Tahunan
• Stock Opname
• Arsip
• Administrasi

• Manage , Drive and Control Planning activities - Demand Planning & PPC 
• Drive for effective logistics cost through any related logistic activity.
• Do improvement for all Planning & Logistics processes.
• Lead & support New product introduction projects which related to Supply Chain
• Lead & support project management, materials management, and logistics management.
• Maintain high service performance for product delivery.
• Responsible for setting the correct parameters for stock levels, related processes and control mechanisms for materials.
• Responsible for global freight forwarding and to provide optimum service at lowest cost.
• Review effectiveness of operating procedures, .
• Ensure compliance with government regulations.   
• Develops and accountable for department/sub function plans and performance and resources management..
• Identifies applications of functional knowledge and existing methodologies to resolve problems to meet long-range goals and objectives.
• Proactively communicate supply chain issues and provide alternatives.
• Partner with commercials to achieve sales goals.
• Train and provide development opportunities for staff.  Monitor and evaluate team members, and adjust training where needed.
• Attract, retain and develop high potential talent.
• Act as a team role model and change-agent.
• Positively lead and influence team members to partner together to achieve individual and business goals.
• Coordinate team efforts, create and manage a regional strategy and team operating plan.
• Local procurement management through sourcing, negotiation, and purchase
• Control inventory turn over & over aging materials.
• Strategic planning for RM & FG inbound & outbound.

Some of your duties will include:

• Responsible to manage day to day of planning, controlling and monitoring of all projects development and construction under IFMS Project Department
• Create a strategy and action master plan of all project’s development, construction and progress are captured, monitored, controlled, and ensure its being followed up on a regular basis in most effective and efficient way
• Controlling and monitoring of actual progress achievement, manpower deployment, cost spending against approved plan and as per contracted scopes in regular basis
• Provide comprehensive review and challenge-back calculation on all submission related to time schedule, manpower, equipment, procurement planning submission by contractors / sub-contractors / vendors / suppliers
• Provide a strategic action plan that sets milestone target in accordance with duration of time, construction method and work sequences in general project schedule
• Provide forecasting plan of any potential project slips in time duration, progress achievement, cost & budget, and prepare a delay analysis and recovery plan to overcome the risk
• Prepare cost estimation (owner estimate) of all planned projects refer to drawings, material specifications and scope of works. Controlling cost against overall budget planned in periodical basis as in the BP / AFE (monthly, quarterly, semesterly, yearly). Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations
• Checking and ensuring all progress claims and invoices are accordance to actual progress at site, completed with proper documented evidence, submitted as per contracted scope, all in timely manner
• Identify, check, review, and ensure potential VO/CO to be included in the monitoring cost & budget, and are submitted with complete justification, calculation, and impact to overall project plan
• Prepare management report in weekly basis

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Responsible for providing Contracts group administration support services in particular; (i) contract payment and back-charge administration, (ii) contract data management and system administration, (iii) contract request and contract approval processing, (iv) contract financial reporting, (v) contractor compliance reporting, and (vi) general office administration including document control.

·        To support proper contract management and administration for the procurement of Services and certain major Purchases internationally and within Indonesia to all User Departments

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Give work direction, resolve problems, prepare schedules and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        Other duties as assigned.

Some of your duties will include:

·        Evaluate departmental procedures and practices and ensure compliance with company standard operating procedures.

·        Provide direction and coordination with the Business Process Group regarding the development, implementation and updating of the supply and transport consolidation modules of the Ellipse materials management system, Axis Web Portal - E-Business solutions.

·        Give work direction, resolve problems, prepare schedules, and set deadlines to ensure timely completion of sourcing, procurement, expediting, shipping, importation, distribution and payment of goods, commodities, equipment, and materials procured.

·        Provide regular management reports of objectives, accomplishments, progress, status and major activities relating to all purchasing and expediting activities

·        To ensure that the systems provided will adequately meet the needs of the department; and to develop new systems, processes, and procedures to improve the productivity of the department

·        Prepare and sign off inspection reports.

• Report on every hazard accidents and incidents
• Establish and maintain close communication within internal department, Finance and other SCM and Procurement/Services department.

Some of your duties will include:

·        Responsible for overseeing and managing all warehouse operations to ensure the efficient receipt, storage, and dispatch of a wide range of goods. This role involves supervising warehouse staff, ensuring compliance with HSE standards, maintaining inventory accuracy & inventory value, and optimizing workflows to improve productivity.

·        Develop and refine business processes within the Mine Warehouse and Maintenance to streamline operations and improve overall efficiency. The Warehouse Superintendent will work closely with other departments, such as Maintenance Planner, SCM, Logistics and Inventory Control, to ensure seamless operations and meet business objectives.

·        Oversee daily warehouse operations, including receiving, storing, picking, shipping activities and project.

·        Ensure inventory accuracy through regular cycle counts and stock audits.

·        Implement and maintain efficient warehouse layouts and storage systems.

·        Optimize space utilization and manage warehouse equipment to maximize efficiency.

Ensure the movement of mobile equipment components running well.

• Create Workon (new customer, revised information, PSA)
• Create and maintain Sales order (In Advance, Credit and Project),
• Administration (registration vendor from customer, Provide (COO, COM, Warranty, Letter & Proforma Invoice, Order Confirmation)
• Collaboration with sales team, logistic team regarding delivery time

• Paham Bahasa Inggris (nilai tambah)
• Persuasive
• Terbiasa bekerja dibawah tekanan
• Professional, cekatan dan bertanggung jawab
• Bersedia melakukan dinas keluar kota
• Teliti

• Providing technical support of Bosch Rexroth IoT Solutions.
• Analyzing the gap of technical requirement from customer.
• Working closely with international team for troubleshooting and technical support activity.
• Working hands-on with BR IoT kit to develop Industry 4.0 PoC Project.
• Working collaboratively with the team for marketing and media activity.
• Providing Technical training of Bosch Rexroth IoT Solution 

• Coordinating with universities to execute employer branding of company and maintain relationship with university students
• Design, artwork, layout and formatting, typesetting promotional material.
• Assist in conceptualizing and designing of digital media campaigns aligned with organization's goals.
• Assist end-to-end digital projects related to employer branding.
• Liaise with department teams to ensure brand consistency.
• Stay up-to-date with social media trend.
• Prepare, draft, and edit write-ups for readability and consistency.
• Proof reading and copy writing.
• Moderating streaming event shall necessary