About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset)

As a Complaint Management Support you will play a crucial role in ensuring customer satisfaction by effectively addressing and resolving complaints. This position involves close collaboration with various teams to enhance the overall customer experience and drive improvements in service delivery.

Key Responsibilities:

• Receive, log, and track customer complaints via various channels (phone, email, social media, etc.).
• Investigate and analyze complaints, coordinating with relevant departments to gather information and implications.
• Communicate with customers regarding their complaints, providing timely updates and resolutions.
• Document all complaints and resolutions in the complaint management system accurately.
• Identify trends in complaints and work with teams to develop strategic improvements for enhanced customer satisfaction.
• Assist in the preparation of reports and insights on complaint management metrics to support decision-making.
• Contribute to the development and implementation of best practices in complaint management processes.
• Support customer service initiatives and campaigns aimed at increasing customer retention and satisfaction.

Qualifications:

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 1-2 years experience in customer service or complaint management roles.
• Strong communication skills, both written and verbal, with the ability to articulate complex issues clearly.
• Excellent problem-solving and analytical skills to identify the root cause of complaints and propose effective solutions.
• High attention to detail and a commitment to maintaining quality standards in all interactions.
• Ability to work collaboratively in a team-oriented environment while also being proactive and self-motivated.
• Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software.
• Fluency in Indonesian and good command of English is required.
• Ability to handle challenging situations with professionalism and composure.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As the Product Manager - Loyalty and Promotion, you will be responsible for building and scaling a Loyalty and Promotion platform that serves multiple product lines within Telkomsel Group and extends as a B2B2C service to corporate clients outside the group. Additionally, you will be responsible for creating a SaaS/API solution that allows businesses to integrate and customize loyalty and promotion services with ease. You will also have the unique opportunity to leverage Telkomsel’s existing Loyalty system to create a robust solution that enhances customer engagement, retention, and satisfaction across various digital products, while offering businesses outside Indico a customizable loyalty and promotion service.  

What you will do but not limited to:

• Co-crafting product vision and prioritization 

• Lead the design, development, and launch of a Loyalty and Promotion platform for Indico’s internal business units (B2B2C and B2C), as well as external corporate clients through a B2B2C service model. 

• Build a scalable SaaS and API-based Loyalty and Promotion product that external businesses can easily integrate into their own systems. 

• Develop a Loyalty/Promotion aggregator service that consolidates offers, rewards, and promotions from multiple partners, creating a comprehensive solution for users. 

• Leverage Telkomsel’s existing Loyalty system and integrate its features into the platform to maximize value for Indico business lines and external clients. 

• Define the product vision, strategy, and roadmap for the Loyalty/Promotion SaaS/API and aggregator platform. 

• Manage the full product lifecycle, from concept to launch, including gathering requirements, prioritizing features, development, testing, and post-launch improvements. 

• Collaborate closely with engineering, design, marketing, and sales teams to ensure successful product development, market fit, and go-to-market execution. 

• Engage with corporate clients to understand their loyalty and promotion needs, ensuring the platform provides flexible and customizable solutions. 

• Analyze user data and feedback to continuously improve the platform and enhance customer engagement and satisfaction. 

• Stay current with industry trends and innovations in loyalty and promotion, ensuring Indico’s platform remains competitive and cutting-edge. 

• Bachelor’s degree in business, marketing, computer science, or a related field; MBA is a plus. 

• 5+ years of experience in product management, particularly with a focus on loyalty, promotion, or rewards platforms. 

• Proven experience in building loyalty/promotion SaaS/API products, with a strong understanding of how to design scalable, flexible solutions for external clients. 

• Experience in developing and managing a loyalty/promotion aggregator service is highly desired. 

• Strong technical background with the ability to work closely with engineering teams to build API-driven products. 

• Familiarity with Telkomsel’s Loyalty system or other telco-based loyalty platforms is an advantage. 

• Experience working with B2B2C service models and managing relationships with corporate clients. 

• Excellent communication and collaboration skills for working across multiple internal teams and external partners. 

• Strong analytical skills and data-driven approach to product development and decision-making. 

• Ability to prioritize tasks effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously. 

Rentokil Initial adalah perusahaan jasa multinasional yang telah tersebar di 70 negara dengan jumlah karyawan sebanyak 35.000. Kami berusaha untuk melindungi Anda dan meningkatkan kehidupan, misalnya dengan mengendalikan hama, meningkatkan kebersihan. Kami ahli dalam bidang beroperasi dan berinvestasi dalam pelatihan, sains, inovasi, serta teknologi. Mendengarkan dan bertindak atas informasi yang disampaikan adalah bagian dari budaya kita untuk mendukung kolega dan pelanggan kami. Rentokil Initial menganggap kesetaraan dan keadilan sebagai hak fundamental dari semua rekannya. Kami menjalankan nilai-nilai layanan, Hubungan, dan Kerja Tim yang diidentifikasi oleh kolega kami di seluruh dunia.

Rentokil Pest Control adalah perusahaan pengendalian hama komersial terkemuka di dunia, yang beroperasi di 70 negara dan berada di peringkat 3 teratas di 65 negara tersebut. Berada di peringkat 3 teratas di 38 dari 44 negara tempat kami beroperasi, Initial Hygiene adalah pemimpin pasar yang menyediakan layanan berkualitas, rajin, dan ramah kepada semua pelanggan. Rentokil Initial adalah pemimpin dan pelopor industri, memberikan solusi inovatif yang membantu pelanggan untuk mengurangi risiko dan mendorong pertumbuhan bisnis. Kami juga memiliki bisnis spesialis seperti Spesialis Kebersihan dan Perawatan Properti, yang memimpin bidangnya masing-masing. Di semua operasi kami secara global, kami memiliki reputasi positif di antara pelanggan kami untuk pengetahuan dan integritas kami. memiliki fungsi dukungan terpusat dari Sumber Daya Manusia, TI, Keuangan, Hukum dan Pemasaran & Inovasi di lokasi Kantor Pusat Rentokil Initial dan di Negara.

Tugas dan Tanggung Jawab :

• Melakukan pengawasan pengendalian sesuai dengan standard operating procedure (SOP) perusahaan dan instruksi kerja(WI) yang digariskan perusahaan atau atas intruksi atasan untuk kepentingan perusahaan
• Melakukan komunikasi dengan baik ke pelanggan.
• Menangani keluhan pelanggan dengan baik, bersama-sama dengan service coordinator, supervisor, service manager, atau dengan branch manager.
• Merespon keluhan pelanggan maksimal 2 jam, sejak keluhan masuk dan melakukan tindakan langkah perbaikan maksimal 24 jam dari janji yang disepakati.

• Lulusan minimal SMA/SMK/Sederajat
• Memiliki loyalitas yang tinggi dan mampu berkomunikasi dengan baik
• Memiliki SIM A/SIM C
• Service oriented
• Penempatan : Balikpapan, Sangatta, Muara Teweh, Samarinda, Kutai dan area Kalimantan lainnya

• Gaji Pokok
• Tunjangan
• Insentif
• Bonus

Sebagai Data Entry Clerk for E-commerce di PT MAX FASHION GROUP, Anda akan bertanggung jawab untuk memasukkan, mengelola, dan memperbarui data produk di platform e-commerce kami. Tugas utama Anda mencakup memastikan bahwa informasi produk, harga, stok, dan deskripsi selalu akurat dan terbaru. Selain itu, Anda juga akan bekerja sama dengan tim lain untuk memastikan semua data yang diunggah sesuai dengan standar dan prosedur perusahaan.

Dibutuhkan segera Staff Operasional

Deskripsi Pekerjaan :

1. Bisa mengendarai Mobil dengan baik dan mempunyai SIM A
2. Domisili Kota Tangerang
3. Bisa mengoperasikan komputer, Administrasi karyawan di Lokasi Penempatan (Data Base Karyawan, Perpanjangan KTA, Absensi, dan Kelengkapan Dokumen yang dibutuhkan perusahaan dari karyawan)
4. Menerima Komplain dari Lokasi (mencatat dan melaporkan)
5. Mencoba memberikan solusi terkait komplain (mencatat dan melaporkan)

• To represent Sampoerna University at extensively at internal & external recruitment events such as but not limited to: organize an on and off-campus recruitment events, such as Open Days, Campus Tours, Workshops, etc.
• To build relation and network with selected target high school through the principle or councilors in order to reach potential students and parents in order to achieve target number of applicants that will lead to target number of committed students
• To deliver high quality presentations about Sampoerna University as well with give accurate information, advice and guidance to prospective students.
• Work closely with Student Recruitment Manager in identifying market as well with developing recruitment strategy to earn leads and conversions through activities.
• Coordinate with Admissions, Testing Center, Bursary and other related department to ensure all applications, applying and admitted students are dealt accordingly
   

Qualifications

• Develop and execute comprehensive revenue management procedures and best practices
• Identify new revenue opportunities through market analysis and competitive benchmarking
• Oversee the revenue management and distribution strategy, ensuring alignment with business objectives
• Provide weekly dynamic forecasts, annual revenue budgets, and regular performance reports
• Lead and mentor the Reservations team, fostering a culture of collaboration and high-performance

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What will you do but are not limited to:

• ⁠Record and monitor data related to field activities (e.g., feeding, growth, health status).
• Maintain accurate data of harvest and post-harvest processes.
• ⁠⁠Track and input project expenses.
• ⁠⁠Organize digital and physical documents (production, expenses, invoices).
• ⁠⁠Work with field teams to gather data for performance monitoring.
• Assist in identifying challenges in field operations and offer feasible solutions based on data insights.

• Bachelor's Degree in Agribusiness, Management Business, Business Administration or any related field.

• Strong communication and interpersonal abilities to liaise effectively with internal and field team members.
• Detail-oriented with good organizational and analytical skills.
• Proficient in Microsoft Office, especially Excel for data management.
• Willingness to learn and adapt in a fast-paced and dynamic agricultural environment.
• Previous internship or experience in agriculture or agribusiness is a plus.

This job position is suitable for individuals who are constant learners, problem solvers and multi-taskers. Candidates who thrive in a fast-paced environment, steps up to face challenges, and are able to deliver results, are welcome to apply. We are looking for candidates who are interested in doing Implementation and Operation for Cloud Infrastructure.  

Responsibilities  

• Responsible for Implementing and/or Maintaining cloud infrastructure in AWS, Azure and Google Cloud for Xtremax Customer  
• Provide support related to customer issue with the Cloud Infrastructure.  
• Work closely with IT security to monitor privacy and develop incident-response procedures

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Has minimum 2 years experience working with AWS services and architecture.
• Proven experience in:
• Writing infrastructure code using Terraform.
• Site Reliability Engineering practices and incident management.
• Building and managing both Windows and Linux servers in cloud environments.
• Managing Kubernetes clusters in production environments.
• Strong scripting and automation skills (e.g., Python, Bash and PowerShell).
• Familiarity with CI/CD pipelines and version control systems (e.g., Git).
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration skills.
• [Important: Placement will be at the client's location in South Jakarta]

Preferred Qualifications:

• AWS Certified (AWS Solutions Architect, AWS SysOps Engineer).
• Experience with other cloud providers (e.g., Azure, Google Cloud Platform).
• Knowledge of other Infrastructure as Code tools (e.g., Terraform, Terragrunt).
• Familiarity with containerization technologies other than Kubernetes (e.g., Docker).

• Conduct thorough verification of information provided by customers seeking to register for Amartha, ensuring all submitted data is accurate and legitimate.
• Make informed decisions regarding user registrations by meticulously approving or rejecting applications based on established criteria and guidelines.
• Ensure that all data submitted by users is not only accurate but also compliant with the specific terms and conditions set forth by Amartha, thereby maintaining the integrity of the registration process.
• Diligently assess user identification documents to effectively distinguish between genuine and fraudulent IDs, enhancing the security of our platform.

• Min 6 month experience in contact center 
• Min education D3/S1 etc
• Willing to work in shifting schedule, has experience in same role
• Good communication
• Have service willingness skills
• Able to operate a computer well
• Multitasking
• Customer service oriented and attention to detail

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

Being the head of the Product Marketing department, she / he is responsible for the development of the individuals in her / his team. Working closely with other departments such as Sales, Training, Customer Development and Business Controller, she / he should demonstrate not only the functional capabilities, but also leadership and passion of the Brand.

YOUR MISSION: 

PRODUCT MANAGEMENT

1. Forecasting

• Ensure accuracy of product forecast and timely submissions. (Measures: launch tracking)

2. Product Registration

• Ensure close liaison with Central Registration support team so that products can be launch in line with ASPAC launch date. (Measures: On shelf date)

3. Product Assortment

• Close monitoring of competitor’s product assortment and thereby identify our key priorities in Indonesia to gain market share. (Measures: monthly tracking)

4. Product Listing

• Work closely with sales team to ensure products are listed into key retailer’s assortment in a timely manner (measures: Retailer’s On shelf date)

5. Product Merchandising

• Work closely with merchandising team to ensure planograms are fully optimized and carrying the right assortment for each door (measures: presence rate)

6. Management on non-sellable items

• Sampling management: ensure the right mix of samples to help achieve business objective. Work closely with sales team to ensure the right guideline for sampling is disseminated and followed closely by BCs
• GWP/Gifts management: utilizing GWP to drive higher basket purchase and create buzz to drive traffic to store.

7. Pricing

• Review and analyze central’s recommendation of prices for new products. Ensure the pricing is competitive and in line with regional parity & local competitiveness. Review annual price increase with central team to ensure our prices stay competitive in the market.

CRM

1. Planning & Execution of CRM initiatives including Rollout of new communication platforms in Indonesia, Client EDM management and client events & reward programs. 

2. Identify opportunities and weakness; and take pro-active action on the following:

• Increase recruitment rate
• Retention for customers by developing trial and loyalty
• Improve cross-selling
• Improve on repurchase rate

3. Data analysis (through PowerBI reports and Datamart/WinCRM) and drilling to

• Identify potential target market for key launches and events

E-RETAIL / E-COMMERCE

1. Monitoring daily E-Commerce operation

2. Monthly reporting to Central HQ for E-Commerce business

3. Monthly Planning for E-Commerce: including animation, GWP & Samples usage

BRAND COMMUNICATION

1. Assist with timely PO issuing and invoice management for media agencies

2. Work with regional media team to execute media campaigns locally

3. Drive PR & KOL initiatives in Indonesia to achieve #1 PR dominance in market

WHO YOU ARE:

• Minimum 7 years of relevant working experience.
• Degree holder in Marketing, Business Administration, or related disciplines from an accredited institution.
• Excellent in written and spoken English.
• Strong business acumen and analytical skills.
• Structured thinker, at the same time articulate.
• Positive, dynamic, and confident.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios.

As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/).

INDICO believes we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do, but not limited to:

• Collect, clean and transform data from various sources into a standardize format.
• Build, train and evaluate machine learning models based on the specified design.
• Create clear and informative visualizations/report to effectively communicate findings and insights to stakeholders.

• Bachelor's degree in Mathematics, Computer Science, Physics and related field, or having related experience/project in Machine learning model
• Experience working with Python programming language
• Familiarity with Exploratory Data Analysis (EDA) using Python and it's relevant module (pandas, numpy)
• Understanding of fundamental Machine Learning (supervised vs unsupervised, different type of ML models, evaluation model: recall vs precission)
• Having experience build, train and evaluate a machine learning model (with sklearn, pytorch or tensorflow).
• Good analytical and problem-solving problem
• Eagerness to learn and adapt in a fast-paced environment

Job Description:

We are looking for an experienced and visionary Lead Product Manager to oversee the development and growth of our credit product portfolio. In this role, you will lead the strategy, development, and execution of credit-related products, ensuring they meet market demands and regulatory standards. You will collaborate with cross-functional teams across product, engineering, data, risk, and marketing to drive the product vision, create innovative solutions, and enhance customer experiences in the credit space. Your expertise in credit products, combined with your leadership abilities, will be crucial in delivering products that meet customer needs and drive business growth.

Key Responsibilities:

·                Product Strategy & Vision: Define and lead the product strategy and roadmap for credit products, including credit cards, loans, lines of credit, and other financial services. Ensure alignment with business goals and customer needs.

·                Market Research & Trends: Stay on top of industry trends, customer behaviors, and competitor offerings in the credit space. Conduct market research, gather customer feedback, and analyze data to identify new opportunities for growth.

·                Cross-Functional Leadership: Collaborate with engineering, risk, finance, compliance, marketing, and operations teams to drive product development and delivery. Lead product planning sessions and coordinate across teams to ensure timely product launches.

·                Risk & Compliance Management: Work closely with risk, legal, and compliance teams to ensure that all credit products adhere to regulatory requirements, including credit risk policies, underwriting guidelines, and financial regulations.

·                Customer Experience & Journey: Lead efforts to improve the overall customer experience in the credit product lifecycle, from onboarding to repayment. Partner with UX/UI teams to create intuitive, user-friendly experiences for customers.

·                Performance Monitoring: Analyze product performance and customer feedback using key performance indicators (KPIs), and take actionable steps to optimize product features, pricing, and positioning.

·                Mentoring & Leadership: Lead and mentor a team of product managers, providing guidance and expertise on best practices in product management and credit products.

·                Innovation & Scaling: Identify and implement opportunities for innovation and product differentiation in the credit space. Scale existing products and develop new ones that cater to evolving market needs.

·                Stakeholder Management: Communicate product vision, priorities, and progress to senior leadership, and collaborate with external partners, vendors, and financial institutions as necessary.

·                Experience: 7+ years of experience in product management, with at least 3 years focused on credit products (loans, buy now pay later, etc.) or related financial services.

·                Leadership Experience: Proven track record of leading and mentoring product teams, with a demonstrated ability to manage and deliver complex projects across multiple stakeholders.

·                Credit Expertise: Deep understanding of the credit lifecycle, including underwriting, portfolio management, credit risk, and regulatory requirements.

·                Analytical Skills: Strong data-driven decision-making skills. Ability to interpret financial metrics, user analytics, and market data to inform product decisions.

·                Technical Understanding: Familiarity with modern software development practices (Agile, Scrum) and experience working closely with engineering teams on complex financial technology solutions.

·                Collaboration: Strong interpersonal skills with a history of successfully working with cross-functional teams, senior executives, and external partners.

·                Customer-Centric Mindset: Passion for creating customer-first products and delivering seamless, user-friendly credit experiences.

·                Communication: Excellent verbal and written communication skills, with the ability to clearly articulate product vision and influence key stakeholders.

·                Education: Bachelor's degree in Engineering, Computer Science, Finance, Design, or other fields from top local or overseas universities with strong academic results, MBA is a plus.

We looking for Waiters and Hostess for Indian Restaurant in Bali, our brand partners is Bollywood Masalaz located in Jl. Kartika Plaza Kuta Bali

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

You will be responsible to assist Treasury Manager in order to maintain stability to Group company cashflow and ensure sufficient fund to meet ongoing operational and business forecast. Ultimately, provide smooth process for payments within the Group.

What you will do:

• Maintain cash flow positions and related borrowing need.
• Manage daily bank statement account balance, and perform monthly bank
• reconciliation.
• Process and execute any payment process for 5 countries.
• Monitor payment to investor.
• Maintains lenders loan reports, including loan agreements, interest rates, WHT etc.
• Handle bank documentation & supporting data for bank account opening / KYC / bank facilities etc.
• Ensure sufficient funds to meet ongoing operational and capital investment requirements.
• Prepare data and charts for Asset-Liability Committee (ALCO) meetings
• Help other ad-hoc requests within Treasury, e.g. transfer receipts, simple reports.

• Minimum Bachelor’s Degree in Accounting or Finance.
• Fresh graduates or candidates with up to 2 years of working experience will be considered for Treasury Staff.
• Adequate proficiency in English written and speaking skills.
• Intermediate / Advance in Microsoft Office, Excel and PowerPoint.
• Detailed with little margin for errors.
• Self-direct work efforts to meet deadlines.
• Willing to take initiatives and be a direct contributor.
• Ability to multi-task.
• Consistent to produce high-quality work.
• Team player with initiative, willingness to learn, and building a positive team culture.
• Ability to work in a fast-paced, dynamic environment.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

As a Lead Business Analyst at AYANA Hospitality, you will play a pivotal role in guiding our company's financial and strategic direction. As a senior member of the Business Analyst team, you will lead a team of analysts who will support these objectives. In this multifaceted position, your responsibilities will include:

Special Projects: A key component of your role will be engaging in diverse special projects. These projects vary in both duration and scope, from short-term assignments of approximately one month to more extended engagements lasting up to six months. You will need to demonstrate flexibility and the capacity to assume significant operational roles in these projects. Your participation will be crucial for the successful launch and execution of these initiatives, providing you with opportunities to make meaningful contributions and acquire diverse experiences.

Financial Projections and Analysis: You will be responsible for generating financial projections that are essential for financing, business expansion, and assessing new business opportunities. This includes generating detailed analytical reports on industry trends, competitive landscapes, and target market insights.

Team Development and Mentorship: As a senior member of the team, you will play a vital role in mentoring junior analysts and facilitating their professional growth. You will provide guidance, share expertise, and help cultivate a collaborative and supportive team environment. By providing constructive feedback and personalized development plans, you will assist in enhancing the skill set and confidence of your colleagues, ultimately contributing to the strength and success of the entire Business Analyst team. 

• A Bachelor’s or Master’s degree in Business Administration, Finance, Engineering or a related field.
• A minimum of 4-7 years of experience in business analysis, finance, or a related role, with demonstrable experience in leading projects.
• Advanced analytical skills with proven expertise in financial modeling and data interpretation.
• Demonstrated leadership skills with experience in mentoring and developing junior team members, fostering a positive and collaborative team environment.
• Excellent written and verbal communication skills, with the ability to present complex concepts to a variety of audiences clearly and persuasively.
• Eagerness to remain flexible and tackle various project requirements while ensuring successful project execution.

Friends of Sally is looking for Social Media Executive to join our team, with a mission to deliver the best bamboo goods for families out there.

The responsibilities that come with the position:

Social Media Management

- Key point person in Friends of Sally social media

- Make Friends of Sally social media to be the tool to engage with our audience

- Build Friends of Sally's digital community with engaging and family friendly content

- Able to run Friends of Sally's marketing goals, campaigns, and messages successfully

Social media growth

- Work independently: schedule, shoot, and post social media contents

- Manage ads on social media platforms

- Working together with the whole marketing team to grow our platform

- Come up with a posting schedule and consistently upload content

The skills required for the position:

- Passionate and driven for family, motherhood, and children content

- Someone with a can-do attitude

- High proficiency on social media such as Instagram and TikTok

- Creative mind with a strong eye for fun and aesthetic design

- Attention to detail, composition, and layout

- Copywriting skills in English and Bahasa Indonesia

Sales Operation

The Sales Operations team at Xtremax is essential in optimizing processes, supporting sales activities, and enhancing efficiency throughout the sales cycle. They ensure accountability across team roles, enforce adherence to the sales process, and continuously analyze the workflow to improve its effectiveness, enabling the sales team to focus on their core responsibilities.

Responsibility :

• Drive the team to be accountable with their assigned roles and tasks, and enforce the sales process workflow
• Review sales deliverables for accuracy, quality, and adherence to requirements before submission or finalisation.
• Ensure all deliverables are completed on schedule and within scope, with proactive communication to stakeholders about the progress and any challenges.
• Analyse existing sales processes, identify areas for improvement, and implement changes to enhance efficiency and scalability.
• Collaborate and communicate with stakeholders from diverse departments, including but not limited to Marketing, Finance, and Technical team.
• Create and maintain thorough documentation of sales activities and process.
• Manage multiple sales project simultaneously, prioritising tasks to meet tight deadlines.

Requirement :

• Minimum Bachelor Degree from a reputable university 
• 1-2 years experience in sales operations, project management, or related role.
• Excellent communication skills, both written and verbal in English
• Strong analytical and problem-solving skills with attention to detail.
• Ability to collaborate effectively across departments and manage stakeholder expectations.
• Excellent organizational, time management, and multitasking skills to handle multiple priorities and meet deadlines.
• A keen willingness to learn and grow within the role.
• Ability to thrive in a fast-paced environment and effectively handle pressure

BIOTA Smart Home, a pioneering technology company specializing in advanced smart home solutions, is on the lookout for a dynamic and charismatic Live Host Streamer to join our enthusiastic team. In this role, you will bring our innovative products to life by interacting with our audience through engaging live streaming events. BIOTA Smart Home is dedicated to revolutionizing the way people live through cutting-edge solutions that enhance comfort, security, and energy efficiency.

Opportunity

As a full-time, on-site Live Host Streamer located in Jakarta, you will captivate our audience by showcasing the functionality and benefits of BIOTA Smart Home products. Your role will involve not only presenting our technology but also creating a lively and interactive experience for our viewers, fostering a community around our brand.

Responsibilities

• Host engaging live streaming events to effectively demonstrate BIOTA Smart Home products and their benefits.
• Develop scripts and presentations that communicate our brand message clearly and compellingly.
• Involve the audience by interacting with viewers in real-time, answering questions, and encouraging participation.
• Collaborate with the marketing and content teams to curate relevant and exciting content for live streams.
• Represent BIOTA Smart Home in a professional manner, maintaining our positive brand image during events.
• Stay up-to-date with the latest trends and advancements in smart home technology to provide valuable insights to viewers.

• Experience in live streaming, hosting, or a similar role is highly preferred.
• Having experience using or operating tools in Studio Live is preferred
• Exceptional communication skills, with an ability to connect with and engage diverse audiences.
• Strong understanding of smart home technology, able to discuss features and benefits with clarity.
• Outgoing and confident personality, capable of improvisation and handling unforeseen events smoothly.
• Excellent presentation skills with a flair for storytelling.
• Ability to work under pressure and meet tight deadlines.
• Flexible working hours, including availability on weekends and evenings for live events.

Why Join Us

At BIOTA, you’ll be part of a vibrant and innovative work culture where your creativity and ideas are valued. Join us in shaping the future of smart home technology. We invite you to become a Live Host Streamer at BIOTA Smart Home and help us redefine modern living, one home at a time.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy.

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

As a Digital Platform Operations Support, you will in-charge for daily operations of a Orbit distribution business, Digital goods distribution, as well as operational of Loyalty Platform Business.   This role will handle order fulfilment, operate SAP for financial and inventory management, and ensure seamless distribution of both physical modems and digital products.  

What you will do, but not limited to:

Modem Distribution Operations: 

• Manage day-to-day operations of the modem distribution business, including inbound logistics, inventory control, and outbound shipments to resellers. 

• Oversee the assembly process of modems, ensuring quality control and timely delivery. 

• Track stock levels, coordinate with production teams, and manage warehouse operations to meet customer demand. 

• Ensure correct linking of IMEI and MSISDN for modem devices before shipment. 

   Loyalty Platform Operations: 

• Manage onboarding external merchant  

• Coordinate to Telkomsel team to establish operating models 

• Manage settlement, dispute and invoicing to merchant 

• Handle day to day operation of loyalty platform and collaborate with Indies and external merchant for any dispute or issue in business process.  

 Digital Goods Distribution: 

• operate the daily distribution of digital goods, ensuring smooth order processing and fulfillment. 

• Collaborate with internal team and to manage voucher distribution  

• Analyse sales and operational data to enhance distribution and improve overall efficiency. 

• Work closely with logistics, sales, finance, and IT teams to ensure a seamless flow of operations. 

• Collaborate with vendors and partners to address supply chain issues and improve service quality. 

• Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field. 

• Minumum 1-3 years of experience in business operations 

• Experience working with **SAP** (or equivalent ERP systems) for managing operations, finance, and inventory. 

• Strong understanding of supply chain management and logistics. 

• Ability to manage day-to-day operations, with a hands-on approach to problem-solving. 

• Excellent communication and leadership skills. 

• Strong organizational skills with attention to detail and the ability to multitask. 

Preference on SAP and operational excellency  

• Operate SAP for managing procurement, inventory, and order fulfillment processes. 

• Ensure accurate financial tracking, invoicing, and billing through SAP. 

• Monitor SAP processes to ensure timely and accurate reporting of business metrics. 

AYANA Hospitality is looking for a motivated and detail-oriented F&B Supervisor to join our dynamic team. In this role, you will be a key player in managing our food and beverage operations, ensuring that every guest enjoys exceptional service and a memorable dining experience. Collaborating with the F&B Manager and team, you will help uphold our commitment to high standards and operational excellence.

Key Responsibilities:

• Supervise daily operations of all food and beverage outlets
• Train and develop staff to deliver top-notch service and maintain high-quality standards
• Ensure compliance with health and safety regulations
• Manage inventory and assist with ordering supplies as needed
• Handle guest inquiries and resolve complaints efficiently
• Assist in planning and implementing events and promotions

If you are passionate about food and beverage service and enjoy leading a team towards excellence, we encourage you to apply and be a part of our vibrant AYANA family.

• Proven experience as an F&B Supervisor or similar position
• Strong understanding of food and beverage management
• Exceptional leadership and team-building skills
• Comprehensive knowledge of service standards and guest relations
• Excellent communication and organizational abilities
• Ability to thrive in a fast-paced environment
• Proficiency in restaurant management software is an advantage

BIOTA Smart Home is a cutting-edge technology company committed to revolutionizing modern living through innovative smart home solutions. Our technology seamlessly integrates into lifestyles to provide convenience, security, and energy efficiency. We prioritize customer-centric design and strive to create user-friendly experiences in our products and services. Our mission is to transform homes into intelligent, connected spaces that offer comfort and peace of mind.

Opportunity

As a full-time on-site KOL Specialist located in Jakarta, you will be responsible for cultivating and managing relationships with key opinion leaders (KOLs) to enhance our brand visibility and influence within the smart home market. You will develop and implement targeted strategies that leverage KOL collaborations to promote our innovative products and engage our audiences effectively.

Responsibilities

• Identify and engage appropriate KOLs that align with BIOTA's brand values and target market.
• Develop and manage KOL collaborations, including contracts, content creation, and campaign execution.
• Monitor the performance of KOL campaigns and provide insights to optimize strategy and content.
• Work closely with the marketing team to integrate KOL initiatives into broader marketing campaigns.
• Analyze market trends and competitor activities to identify opportunities for collaboration and brand enhancement.
• Foster strong relationships with KOLs and their networks to maximize brand partnerships.

• 1-3 years of experience in influencer marketing, KOL management, or a related field, preferably in the technology or consumer goods sector.
• Bachelor's degree in Marketing, Communications, or a related field.
• Strong understanding of social media platforms and the role of KOLs in digital marketing.
• Excellent communication and relationship-building skills, with a knack for negotiating and managing partnerships.
• Ability to analyze campaign data and metrics to derive actionable insights.
• Creative thinking with the ability to design innovative collaboration concepts.
• Self-motivated, detail-oriented, and capable of working in a fast-paced environment.

Why Join Us

At BIOTA, we create an innovative and supportive work environment where ideas and creativity are encouraged. Join us as a KOL Specialist and play a critical role in shaping the perception of smart home technology in the market. Together, we can create a smarter, more connected world.

At BIOTA Smart Home, we are seeking a talented and creative Video Editor to join our vibrant team. Specializing in innovative smart home solutions, BIOTA is dedicated to enhancing modern living through technology. As our Video Editor, you will have the opportunity to craft compelling visual narratives that showcase our products and elevate our brand's presence.

Your Role

In this full-time, on-site position in Jakarta, you'll be responsible for transforming raw video footage into engaging content for various platforms. Your editing skills will play a crucial role in conveying our message and captivating our audience.

Key Responsibilities

• Edit and assemble video content, ensuring the final product is polished and aligns with BIOTA's branding and communication goals.
• Work closely with the content creation and marketing teams to understand project requirements, audience preferences, and overall objectives.
• Utilize video editing software, like Adobe Premiere Pro and Final Cut Pro, to create high-quality videos incorporating graphics, sound effects, and special effects.
• Maintain consistency in video style, pacing, and adherence to brand guidelines across all content produced.
• Provide creative input and collaborate on ideas to improve storytelling and enhance viewer engagement.
• Stay abreast of the latest trends and tools in video production and editing, continually seeking ways to innovate.

• Demonstrated experience as a video editor, including a strong portfolio showcasing a variety of editing styles and formats.
• Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve.
• Strong understanding of video editing techniques, including color correction, sound design, and video formatting.
• Attention to detail and the ability to create visually appealing narratives.
• Creative mindset with an eye for design and storytelling.
• Ability to work independently as well as collaboratively within a team setting.
• Excellent time management skills and the capacity to meet tight deadlines on multiple projects.
• Interest in technology and the smart home industry is preferred.

Why Work with Us?

Join BIOTA Smart Home to be a part of a forward-thinking team that values innovation and creativity. This is your chance to make a meaningful impact in the smart home industry while developing your skills in a supportive environment. Together, let’s create homes that improve how people live.

• Provide regular, day-to-day information about the project’s status
• Involved from the project’s inception, including creating project schedules and providing workforce.
• Assist in the development of project plans, timelines, and budgets, ensuring alignment with project objectives and requirements
• Handle budget allocation, progress reporting, and necessary adjustments to achieve project objectives.
• Coordinate project activities, resources, and materials, and ensure that project tasks are assigned, monitored, and completed on time and within budget
• Identifying and managing project risks is another critical responsibility
• Ensure compliance with health and safety regulations and environmental standards during construction activities, and implement measures to mitigate risks and hazards
• Assist in the preparation of project reports, presentations, and documentation for senior management and stakeholders, summarizing project status, achievements, and challenges

• Bachelor's degree in Engineering, Construction Management, or related field
• Having minimun 2 year experience in project that involving civil construction or telecommunication
• Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders and work effectively in a team environment
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks.
• Placement : Karawaci, Tangerang

• Mengembangkan dan melaksanakan rencana kerja yang selaras dengan strategi manajemen.
• Merencanakan, mengatur, dan mengendalikan aktivitas departemen utility untuk memelihara dan meningkatkan efisiensi dan efektivitas kerja.
• Mengembangkan dan meningkatkan sistem utility secara terus-menerus.
• Mengontrol Pengolahan air limbah (WWT),Ketel Uap/boiler,kompresor udara dan sistem kelistrikan
• Mengurus perijinan dengan KLHK dan lembaga terkait lainnya.
• Memastikan semua praktik dan kondisi kerja mematuhi standar keselamatan kerja.