The Guest Relations Officer is directly responsible for the day-to-day operation of the guest Relations section whilst on duty.  On a broader scale, the Guest Relations Officer is to ensure that all the hotel’s guests are greeted, attended to, and assisted with a level of service that is professional, efficient yet friendly and second to none.  The Guest Relations Officer is also to ensure that all guests are made to feel comfortable and welcome in a genuine warm way at all times.

• Responsible for ongoing communication of pertinence using the logbook provided to other shifts.
• Responsible for ensuring that clear and constant communication lines are kept with all staff, other area and Departments.
• To ensure that all guest enquiries and requests are attended to in a helpful, professional yet warm and friendly manner.
• To ensure on a daily basis that you are fully aware of all arrivals to the Hotel, and in particular, VIP’s and return guests, and that you are aware of any special requests so that they may be acted accordingly.
• To ensure that you are completely aware of the complete range of services and facilities that the hotel provides to its guests and visitors.
• To ensure you have a complete and thorough knowledge of the outlets of the hotel, their operating hours and the scope of services that they provide.
• To ensure that Guest Relations Desk is not left unattended at anytime whilst on duty.
• To be completely aware of the Fire and Emergency Procedures of the hotel and your responsibilities in an emergency.
• To acquire, through training provided, a complete knowledge of all policies and policies as set down by the hotel that relate specifically to the Guest Relations.
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions.
• Handle guests’ mails, messages, and answering phone calls.
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests.
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area.
• Perform any related duties and special projects as requested by the Front Office Manager, Reception and Duty Manager.

 Requirements :

• Bachelor degree in Legal or Environmental
• At least 3-5 Years of working experiences in Compliance field (preferred from mining company)
• Fluent in English (Speaking and Writing)
• Excellent writing skill & presentation

 Responsibilities:

•  responsible for overseeing an organization’s compliance with government laws and regulations.
•  coordinating with company management to identify potential risks, implementing policies and procedures to uphold laws and regulations and monitoring the company’s adherence to those policies and procedures.
• identifying and eliminating the risks of noncompliance, both externally and internally.
• -Constantly report to management concerning the organization’s compliance with laws and regulations.

Account Officer

Tugas utama bertanggungjawab terhadap seluruh proses kegiatan AO Lending agar target perusahaan tercapai.

BENEFIT :

1.Insentif

2.Bonus

3.Jenjang karir

4.Lingkungan kerja yang nyaman dan supportif

KUALIFIKASI :

1. Berpengalaman minimal 3 Tahun sebagai Team Leader dalam mengelola funding atau lending, di BPR.

2. Memiliki motivasi yang tinggi, menyukai tantangan, intergritas & targer oriented

3. Memiliki kemampuan interpesonal, negosiasi, komunikasi serta prestasi yang baik

4. Mampu menyusun perencanaan stategi team dan membangun spirit yang kuat dalam mencapai target

5. Memiliki kemampuan membangun network yang luas

6. Menguasi komputer minimal MS Office

Deskripsi Pekerjaan :

1. Melakukan survei di lapangan; survei dengan kuesioner;
2. Melakukan controlling lowongan kerja di setiap cabang area selatan;
3. Melakukan controlling SOP di setiap cabang area Selatan;
4. Melakukan pengawasan serta evaluasi terhadap sales

Perhitungan standar kebutuhan mesin dan proyek peningkatan OEE serta bekerja sama dengan departemen terkait untuk memastikan persiapan model baru hingga aktivitas perubahan dilaksanakan dengan baik

Some of your duties will include:

·        Capable of operating information systems equipment;

·        Able to maintain and repair information systems equipment;

·        Analyze if any disturbances/damages in information system equipment;

·        Able to plan/design the installation or change of information system equipment and evaluate the performance of information system equipment.

·        Perform regular inspections and preventive maintenance on electronic systems and equipment.

·        Diagnose and troubleshoot faults in electronic systems, including communication, security, and navigation systems.

·        Execute repairs and replacements as necessary to ensure systems are operational.

·        Airport electronics personnel with building automation system and fire alarm system competencies at the skilled level.

·        Install and configure new electronic systems and equipment in accordance with airport standards and requirements.

·        Provide technical support and guidance to other airport personnel regarding the use and maintenance of electronic systems.

·        Respond promptly to service requests and emergencies related to electronic systems.

·        Capable to operate, maintain and repair building automation system equipment and fire alarm system;

·        Airport electronics personnel with building automation system and fire alarm system competencies at the expert level.

·        Able to analyze disturbances/damages and make steps to repair building automation system and fire alarm system equipment.

·        Able to plan/design the installation or change of building automation system and fire alarm system. And evaluate the performance of building automation system and fire alarm system equipment.

·        Able to operate public address system equipment, building amenities, and check-in system;

·        Able to maintain and repair minor damage to public address system equipment, building amenities, and check-in system.

Some of your duties will include:

·        Manage and operate generator set equipment and Automatic Change Over Switch (ACOS);

·        Maintain generator set equipment and automatic change over switch (ACOS);

·        Repair generator equipment and automatic change over switch (ACOS);

·        Analyze the damages and make steps to repair generator set equipment and automatic change over switch (ACOS);

·        Able to plan/design generator and automatic change over switch (ACOS) equipment;

·        Evaluate the work/equipment system of generator set and automatic change over switc (ACOS).

·        Operate, maintain and able to repair generator set synchronization equipment.

·        Analyze the damages and make steps to repair generator synchronization equipment;

·        Operate uninterruptible power supply (UPS) and renewable energy (solar power generator);

·        Repair minor damage to uninterruptible power supply (UPS) and renewable energy (solar power plants).

·        Oversee the installation and commissioning of new electrical systems and equipment.

·        Maintain accurate records of maintenance activities, repairs, and system upgrades.

·        Prepare and submit regular reports on electrical system performance and maintenance issues.

Some of your duties will include:

·        Capable to operate and maintain traction and equipment.

·        Repair traction and equipment and to analyze disturbances/damages and make steps to repair of it.

·        Able to plan/design the installation or change of traction equipment systems; and evaluate the performance of traction and equipment.

·        Ensure the safe, efficient, and reliable operation of mechanical systems and equipment at the airport.

·        Maintain and repair a range of mechanical systems, including but not limited to air conditioning, heating, ventilation, baggage handling systems, and various other airport machinery

·        Perform routine maintenance, inspections, and repairs on mechanical systems and equipment, including HVAC systems, baggage handling systems, escalators, elevators, and other machinery.

·        Diagnose and resolve mechanical issues promptly to minimize operational disruptions. This includes analyzing malfunction reports and performing corrective actions.

·        Ensure all maintenance activities comply with relevant safety regulations, industry standards, and airport-specific protocols. Maintain records of maintenance activities and repairs

·        Monitor and manage inventory levels of spare parts and tools. Place orders for parts and supplies as needed, ensuring that inventory is stocked and organized

·        Assist in the evaluation and implementation of system upgrades and improvements to enhance performance and reliability.

·        Able to operate and maintain water and pump system equipment.

·        Able to plan/design the installation or change of water and pump system equipment

Some of your duties will include:

·        Understand the airport operations.

·        Understand about the civil aviation safety regulations Section 139 regarding Aerodromes and the Standard Manual Part 139.

·        Understand the guidelines on the maintenance of airside and land-side infrastructure;

·        Understand the technical specifications, materials and methods of carrying out air-side and land-side infrastructure.

·        Understand airport pavement construction and the completeness of markings, signs, and signs of air and land side facilities.

·        Able to identify damage and plan/design repairs to airside and land-side facilities

·        Monitor and oversee the maintenance and repair of airport buildings, runways, taxiways, and other infrastructure.

·        Coordinate with maintenance staff and contractors to ensure timely and efficient completion of repair and maintenance tasks.

·        Conduct regular inspections of facilities to identify and address potential issues before they impact operations.

·        Ensure all facilities comply with local, state, and federal regulations, including health and safety standards.

·        Implement and monitor safety protocols to minimize risks and enhance operational safety.

·        Maintain up-to-date records of inspections, maintenance activities, and compliance certifications.

·        Collaborate with airport operations teams to address facility-related issues that may impact airport operations

Some of your duties will include:

·        Rapidly respond to aircraft emergencies, including fires, crashes, and hazardous material incidents.

·        Operate and drive emergency vehicles to the scene of an incident.

·        Perform firefighting operations, including extinguishing fires and rescuing trapped individuals.

·        Provide medical aid and first response services to injured persons until advanced medical personnel arrive.

·        Conduct regular inspections of aircraft to identify and mitigate potential safety hazards.

·        Perform routine checks and maintenance on ARFF vehicles and firefighting equipment to ensure operational readiness.

·        Ensure adherence to aviation safety regulations and industry standards.

·        Maintain accurate records of incidents, training, equipment maintenance, and other relevant activities.

·        Able to explain knowledge of fire pumps, fire extinguishing tactics and techniques, knowledge of the main duties and functions of aviation accident rescue and firefighting personnel (PKP-PK).

·        Able to explain, implement and analyze emergency service and aviation safety regulations related to airports.

·        Able to develop and evaluate emergency suspension procedure.

·        To carry out vehicle maintenance, supporting equipment and operational support ARFF.

·        Can explain and operate the main vehicle PKP-PK type foam tender type I, Il, Ul, IV, V, V, Vl, RIV, fire fighting boat, supporting vehicles and supporting equipment.

·        Able to operate watchroom equipment (radio communication equipment).

·        Able to explain the knowledge of human factors for PKP-PK (human factors for ARFF) personnel.

·        Involves managing a team of ARFF personnel, ensuring compliance with safety regulations, conducting training, and maintaining equipment. 

Some of your duties will include:

·        Coordinate and oversee airport operations to ensure efficiency and compliance with regulations. This includes managing flight schedules, ground services, and coordination between different departments.

·        Direct aircraft movement using hand signals and communication devices.

·        Guide aircraft to and from parking positions, gates, and maintenance areas.

·        Ensure proper alignment of aircraft for safe docking and undocking.

·        Supervise and regulate movement traffic on the apron.

·        Coordinate with air traffic control, pilots, and ground staff to facilitate smooth aircraft movement.

·        Provide accurate instructions and updates regarding aircraft positioning and status.

·        To ensure the safety of the movement of people, equipment and aircraft on the apron.

·        To Analyze all activities on the apron during peak hours and plan aircraft parking arrangements in an emergency case.

·        To ensure that the facilities on the apron are in good condition.

·        To evaluate and coordinate operational activities on the apron and able to communicate with pilots in terms of regulating aircraft movement on the apron, especially for airside movement service personnel on duty in the tower.

·        Assist in the coordination of refueling, servicing, and loading/unloading of aircraft.

·        Support other ground operations tasks as needed, including the management of ground equipment.

RELATIONSHIP OFFICER (MICROFINANCE)

TUGAS & TANGGUNG JAWAB :

Menggarap/Membuka wilayah baru khususnya untuk Ibu-ibu pemilik usaha ultra UMKM dan atau Pedagang K5 

Mencari calon Klien/Nasabah dengan menawarkan produk pinjaman dengan S&K yang berlaku

Mengadakan pendekatan & pertemuan calon nasabah, menjelaskan Produk dan Syarat Pemberian pinjaman serta Ketentuan yang berlaku.

Melakukan survey awal untuk meninjau kelayakan pemberian pinjaman

Melengkapi & Mengajukan berkas pinjaman klien yang sudah lengkap ke Kepala Cabang dan Admin Pusat untuk dilakukan review dan analisa lebih lanjut

Melaksanakan evaluasi pengajuan pinjaman dan pelaksanaan realisasi/pencairan pinjaman

Melakukan Penerimaan Angsuran dan Menindaklanjuti Pembayaran sesuai ketentuan

Melakukan tugas collection bila terdapat Tunggakan/Kredit Macet

Mempersiapkan proses pengajuan reloan pinjaman dan

Membuat laporan aktifitas harian dan bulanan RO dan Tugas lain yang diberikan atasan

1. Melakukan Sosialisasi, Identifikasi wawancara calon Nasabah.
2. Melakukan uji kelayakan calon Nasabah.
3. Melakukan persiapan pembiayaan.
4. Melaksanakan pertemuan kelompok mingguan.

Mengurus perijinan-perijinan perusahaan

Memastikan semua sertifikat dan perijinan masih berlaku

Membuat laporan-laporan perusahaan ke setiap instansi terkait

MECH PET Officer has primary responsibility to keep and maintain the performance of mechanical, civil, and building facilities in PET plant.

Sebagai Relationship Officer,

Anda akan bertanggung jawab untuk membangun dan memelihara hubungan yang kuat dengan nasabah. Anda akan menjadi perwakilan utama bank dalam memberikan layanan perbankan yang prima dan solusi keuangan yang sesuai dengan kebutuhan nasabah.

Kualifikasi & Persyaratan :

1. Pendidikan minimal SMA, diutamakan S1 dari bidang ekonomi, manajemen, atau bidang terkait
2. Pengalaman minimal 1 tahun di bidang perbankan, khususnya dalam hal penjualan dan pelayanan nasabah.
3. Keterampilan komunikasi yang baik, baik lisan maupun tulisan.
4. Kemampuan bernegosiasi dan persuasif.
5. Pemahaman yang baik tentang produk dan layanan perbankan.
6. Mampu bekerja secara mandiri dan dalam tim.
7. Memiliki Kamampuan Problem Solving
8. Penempatan Kota Tangerang

Mengerti, mampu membuat, menjalankan dan memonitor :

+ skema order

+ verifikasi dokumen dan melaporkan proses secara akurat dan regular kepada Dept. Accounting untuk penagihan biaya blending&filling maupun penggunaan material

+ laporan kepada customer

+ komunikasi efektif dengan departemen terkait dalam mengatur dan monitoring tes Laboratorium

+ memastikan konsumen mendapatkan solusi yang tepat bagi setiap permasalahnnya yang terkait dengan rencana pembelian customer

+ tugas dari atasan (diantaranya : menghitung extra charges / jasa project, review terhadap order customer yang dapat menimbulkan biaya tambahan

Job Description

• Supporting the tasks of Legal Filling, Reviewing Agreements, Preliminary Legal Drafting & Research.
• Supporting other Legal assignments in the department.

1. Melakukan Design Electrical/arus kuat bangun dan jaringan

2. Melakukan Design Mechanical bangun dan jaringan

3. Melakukan Design Electrical/arus lemah bangun dan jaringan

Definisi Job Function Compliance, Legal, And Audit:

Menjalankan fungsi audit internal perusahaan (aktivitas perencanaan strategis audit, pengembangan audit perusahaan, pengelolaan bisnis proses, serta delivery audit), pengelolaan fungsi legal perusahaan (aktivitas perikatan hukum, legal business partner, legal & compliance),  pengelolaan Risk & Compliance (pengelolaan risiko-risiko finansial, risiko operasional, risiko strategis, dan pengelolaan bisnis proses), pengelolaan regulasi serta memastikan ketaatan yang konsisten terhadap standar dan prosedur yang telah ditetapkan dalam sebuah organisasi untuk memenuhi atau melampaui kualitas yang diharapkan.

Jurusan yang dipersyaratkan:

Administrasi, Business, Manajemen, Business Management, Akuntansi, Aktuaria, Ekonomi Manajemen, Keuangan & Perbankan, Ilmu Hukum, Teknik Telekomunikasi, Teknik Industri, Sistem dan Teknologi Informasi, Ilmu Komputer, Teknik Informatika

Penempatan:

Bersedia ditempatkan di seluruh wilayah Telkom Group dalam dan luar negeri

1. Menyambut tamu yang berbicara dalam bahasa Korea dengan ramah dan profesional.
2. Menyediakan informasi mengenai fasilitas hotel, layanan, dan area sekitar dalam bahasa Korea.
3. Menangani permintaan dan keluhan tamu berbahasa Korea dengan cepat dan efisien, serta memberikan solusi yang memuaskan.
4. Mengkoordinasikan dengan departemen lain untuk memastikan kebutuhan tamu terpenuhi.
5. Mengelola proses check-in dan check-out tamu berbahasa Korea.
6. Menyediakan dukungan khusus untuk tamu VIP atau tamu dengan kebutuhan khusus berbahasa Korea.

• Mengelola administrasi kepegawaian sesuai ketentuan.
• Melaksanakan program kesejahteraan dengan tepat
• Melakukan tugas-tugas operasional sumber daya manusia sesuai kebutuhan

• Melakukan presentasi dan negosiasi kepada tenant dan calon tenant untuk mencapai target
• Menyusun database tenant dan calon tenant
• Membuat laporan sesuai dengan kebutuhan dan standar departemen
• Membina hubungan baik dengan calon tenant, tenant, dan exhibitor

Jobdesc :

• Handling legal review

・Legal Drafting, contract review, and legal opinion

・Legal permit, extension certification, license

・Labor law and industrial relation

・Expertise in OSS Application

・Responsible directly report to Legal Manager

Deskripsi pekerjaan Account Officer (AO) (PNM Mekaar Medan) di PT. Permodalan Nasional Madani

1. Mensosialisasikan produk Mekaar ke calon nasabah (Mencari calon nasabah)

2. Melakukan uji kelayakan calon nasabah

3. Melakukan pertemuan kelompok mingguan (Pendampingan nasabah sekaligus penagihan angsuran)