• Plan, execute and optimize sales activities and promotional campaigns to drive revenue growth and increase brand visibility in the Indonesian market
• Identify market trends, consumer behavior, competitor activities, analyze and monitor sales data, and customer insights to identify growth opportunities, new sales initiatives and promotional strategies to achieve company goals.
• Communicate the value proposition effectively through proposals, presentations and discussions with potential target customers.
• Coordinate with internal teams such as Sales, Marketing and Product Development to create promotional materials, compelling sales collateral, aligning dealer marketing initiatives with overall company goals.
• Build and maintain strong relationships with key stakeholders, including dealers, distributors and other strategic partners.
• Monitor and evaluate the effectiveness of sales and promotional activities, and provide recommendations for improvement.

Luxasia Group is the leading omnichannel partner for beauty and luxury lifestyle brand distribution, retail, and e-commerce in Asia Pacific. Since 1986, we have endeavoured to make a difference to Asia Pacific consumer by bringing them the finest beauty brands from all over the world - across niche, prestige, and masstige categories. Some of our most trusted names include La Prairie, Bvlgari, Guerlain, Prada and Hermes. In addition, we have successful joint ventures with the likes of LVMH Group, PUIG, Yves Rocher, and Elizabeth Arden.

We are a winning TEAM of diverse individuals whose commitment, grit, and shared core values drive everything we do. There are plenty of opportunities for growth and development across the countries we currently operate in (and plan to expand into).

Make a difference with us today.

We are looking for great new talents to join us!

We want you to be:

• POSITIVE about the people and the world around you,
• PASSIONATE about what you do,
• Happy to be COLLABORATIVE with your colleagues, peers and business partners

Obviously we want you to have the skills, qualifications and experiences to do the role and good at communication too. But most importantly, we want you to be someone who is eager to learn and grow with Luxasia

• Be exposed to how Luxasia is innovating and transforming the Beauty Retail & Luxury FMCG industry
• Receive mentorship throughout your internship and get the chance to shadow one of our Luxasia's leaders

Experience:

• Expertise in Excel and retail industry is a plus.
• Student in university
• New graduate is welcome

Education:

• College student

Skills:

• Independent, high in initiative and good problem-solving skill
• Demonstrate analytical skills and thoroughness in administerial matters
• Project management, time management, and interpersonal skills.
• Has a “hands-on” approach to create value and manage projects.
• Excellent skills in MS Office (Excel, Powerpoint) and skilled in data visualization tools (e.g. Tableau).

Key Success Factors

• Strong problem solving and communications skills.
• Curiosity and willingness to learn.
• Able to commit at least 3 months for the internship.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/career
If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Reporting to the Executive Assistant Manager you will be responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Reporting directly to the General Manager, the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence, achieve financial goals, and maintain the highest standards of service quality.   

The EAM will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel and will take on responsibility for the hotel in the absence of the General Manager.

 What you will be doing:

• Oversee the day-to-day operations of multiple departments, including but not limited to Front Office, Housekeeping, Food and Beverage, Sales and Marketing, and Finance
• Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines
• Champion service excellence and guest satisfaction, promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty

Reporting to the General Manager you will be responsible for providing high-level secretarial & administrative support to the General Manager and executive office administration. This role requires works with minimum supervision and handles confidential matters professionally.

 What you will be doing:

• Manage the General Manager’s diary to co-ordinate meetings/appointments, and to ensure smooth running of such meetings
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain systematic up-to-date filing and tracing systems
• Maintain and update ‘Manager-On-Duty’ schedule
• Coordinate and communicate with various departments and all levels of staff on matters directed by the General Manager
• Maintain a high level of professionalism and project a positive image of the organization

PURPOSE OF THE JOB

The incumbent is required to develop marketing initiatives for new product launches, grow brand awareness and market share. She will be responsible for product management (forecasting, timely product registration with FDA), CRM and E-retail.

MAIN RESPONSIBILITIES

Product Management

1. Forecasting

• Ensure accuracy of product forecast and timely submissions. (Measures: launch tracking)

1. Product Registration

• Ensure close liaison with Central Registration support team so that products can be launch in line with ASPAC launch date. (Measures: On shelf date)

1. Product Assortment

• Close monitoring of competitor’s product assortment and thereby identify our key priorities in Indonesia to gain market share. (Measures: monthly tracking)

1. Product Listing

• Work closely with sales team to ensure products are listed into key retailer’s assortment in a timely manner (measures: Retailer’s On shelf date)

1. Product Merchandising

• Work closely with merchandising team to ensure planograms are fully optimized and carrying the right assortment for each door (measures: presence rate)

1. Management on non-sellable items

• Sampling management: ensure the right mix of samples to help achieve business objective. Work closely with sales team to ensure the right guideline for sampling is disseminated and followed closely by BCs
• GWP/Gifts management: utilizing GWP to drive higher basket purchase and create buzz to drive traffic to store.

1. Pricing

• Review and analyze central’s recommendation of prices for new products. Ensure the pricing is competitive and in line with regional parity & local competitiveness. Review annual price increase with central team to ensure our prices stay competitive in the market.

CRM

1. Planning & Execution of CRM initiatives including Rollout of new communication platforms in Indonesia, Client EDM management and client events & reward programs. 
2. Identify opportunities and weakness; and take pro-active action on the following:
   • increase recruitment rate
   • retention for customers by developing trial and loyalty
   • improve cross-selling
   • improve on repurchase rate
3. Data analysis (through PowerBI reports and Datamart/WinCRM) and drilling to:
   • identify potential target market for key launches and events

E-Retail/ E-Commerce

1. Monitoring daily E-Commerce operation
2. Monthly reporting to Central HQ for E-Commerce business
3. Monthly Planning for E-Commerce: including animation, GWP & Samples usage

Brand Communication

1. Assist with timely PO issuing and invoice management for media agencies
2. Work with regional media team to execute media campaigns locally
3. Drive PR & KOL initiatives in Indonesia to achieve #1 PR dominance in market

KEY FIGURES

Budget management: F2 (Samples, Gifts, Animation Budgets)

Direct report: 3 (CRM & E-Commerce Manager, Assistant Product Manager, Assistant PR Manager)

KPIs:

• Market share (Beaute Research)
• Retail sales (Monthly retail sales report vs target)
• New launch performance tracking (sell-out vs sell-in & targets)
• CRM figures (Cross-sell rate, Average Age, repurchase rate, recruitment rate…)
• Earned media value results

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:             

We are seeking a dynamic and experienced Procurement Executive to join our team specializing in retail luxury goods. This role requires a deep understanding of vendor management and strong skills at negotiating, building strong supplier relationships, and maintaining high standards based on company needs.

Description of Duties:

• Look for suppliers/vendors to develop as potential partners for alternative sources, check requirements and budget appropriately.
• Maintain supplier/vendors database, purchasing records and related documentation.
• Analyze various potential suppliers/vendors to support and decide on source selection.
• Generate purchase orders, monitoring and targeting procurement to provide on time, cost-effectively and meet the standards.
• Review and evaluate purchase requests, evaluate bids, and ensure compliance with department and company policies and procedures.
• Work closely with suppliers/vendors, maintaining positive relationships while negotiating specifications, prices and deadlines.

• Good knowledge and understanding of stock analysis, Purchasing and Product Development.
• Bachelor’s degree in business administration, Supply Chain Management, Merchandising, or a related field.
• At least 2+ years of experience in sourcing, merchandising, purchasing, or a similar role within the retail industry.
• Strong analytical skills with the ability to interpret data and trends.
• Professional, positive attitude, highly motivated, attention to detail and able to work in a team
• Excellent communication and negotiation skills with clients or vendors and work on purchase orders.
• Able to create Purchase Orders for all criteria based on company needs.
• Proficiency in Microsoft Office Suite, and able to operate big data with Excel and PowerPoint.
• Detail-oriented with a proactive and problem-solving attitude.
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
• Having passion for retail and luxury products.

1. Melakukan kunjungan kepada calon konsumen terkait verifikasi data pengajuan dan menjelaskan mengenai hak dan kewajiban konsumen sesuai dengan ketentuan pembiayaan
2. Mengumpulkan dokumen minor dan mayor calon konsumen yang diperlukan dalam proses kreduit sesuai dengan prosedur kredit yang berlaku
3. Melakukan reminder kepada konsumen terkait angsuran muda
4. Mengisi LRS dengan lengkap dan benar sesuai dengan kondisi calon konsumen saat survey

1. Melakukan kunjungan kepada calon konsumen terkait verifikasi data pengajuan dan menjelaskan mengenai hak dan kewajiban konsumen sesuai dengan ketentuan pembiayaan
2. Mengumpulkan dokumen minor dan mayor calon konsumen yang diperlukan dalam proses kreduit sesuai dengan prosedur kredit yang berlaku
3. Melakukan reminder kepada konsumen terkait angsuran muda
4. Mengisi LRS dengan lengkap dan benar sesuai dengan kondisi calon konsumen saat survey

1. Melakukan kunjungan kepada calon konsumen terkait verifikasi data pengajuan dan menjelaskan mengenai hak dan kewajiban konsumen sesuai dengan ketentuan pembiayaan
2. Mengumpulkan dokumen minor dan mayor calon konsumen yang diperlukan dalam proses kreduit sesuai dengan prosedur kredit yang berlaku
3. Melakukan reminder kepada konsumen terkait angsuran muda
4. Mengisi LRS dengan lengkap dan benar sesuai dengan kondisi calon konsumen saat survey

NielsenIQ Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between Nielsen and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.  

RESPONSIBILITIES 

• Be the day-to-day contact of Retailers clients, who contact our Client Support Centre by phone or email. You will advise clients on Retail Measurement Services (RMS) resources and tools, data standards and analyses, audit and calculation methodologies, and other information services.
• Deliver analyses, charts and reports that are clear, concise, and meaningful to clients. Engage effectively with multiple clients at a time, to ensure that deliverables meet/exceed expectations of timeliness and quality.
• Conduct regular reviews with Client Service and Operations teams, to monitor service delivery KPIs involving response times, quality levels and workflow efficiency. Key contributor role in identifying process improvement opportunities.
• Maintain timely communications with account teams and senior management, to keep stakeholders up-to-date on client requirements and call out any issues/ risks. Document records of client inquiries and resolutions, into activity logs and Knowledge Base file shares.
• Organize content for Resource Library, to help clients keep ahead of NielsenIQ practices and policies, service enhancements, technology updates, macro market dynamics and retail trends.
• Support senior management on developing Thought Leadership case studies.
• Successful candidates can look forward to a comprehensive training program.

AYANA MidPlaza, JAKARTA is seeking a skilled and highly organized Executive Secretary to cover a maternity leave for a temporary assignment (6month contract).

This is an excellent opportunity for an experienced Executive Secretary to join our team and support our executive management during this period.

• Minimum of 3 years' prior experience working as an Executive Secretary (Hospitality Industry will be advantage)
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong communication and interpersonal skills.
• Ability to handle sensitive and confidential information with integrity.
• Highly detail-oriented and able to multi-task effectively.
• Strong problem-solving and decision-making abilities.
• Fluent in both written and spoken English.
• Availability to work full-time for the duration of the maternity leave period.
• Able to join ASAP

• Melakukan pengenalan produk kepada calon konsumen
• Memberikan pelayanan yang terbaik dan menjalin relasi kepada calon konsumen
• Melalukan prospecting sampai dengan penjualan kendaraan
• Mampu mencapai target penjualan yang ditentukan perusahaan

This position is a supporting role to providing analysis in various aspects with objectives fulfill all requirement needed by Operations Department which related to Hotel Operations, such as financial performance, permits and licenses registration, insurance validity, Hotel Management Agreement fulfilment, etc.

• Melakukan kunjungan, kerjasama dan pendekatan ke BMRI, Dealer, dan Showroom untuk mendapatkan sumber order baik regular atau multiguna
• Melakukan survey kelayakan nasabah serta meminta kelengkapan data nasabah
• Membuat laporan survey secara benar dan melaporkan kepada komite CMH, Credit dan DE
• Menginformasikan keputusan hasil survey kepada Dealer/ Sub Dealer/ Showroom
• Melakukan monitoring terhadap aktifitas competitor
• Memonitoring konsumen existing.

Menghitung, menganalisa dan membuat Business Plan

1. Bertugas melakukan rekrutmen Bussines Agent (BA) / Mediator yang calon konsumen yang membutuhkan pembiayaan dengan jaminan BPKB Mobil/Motor.
2. Menjaga hubungan kerja yang baik dengan BA guna mendapatkan prospek konsumen yang valid dan berkualitas agar mendukung pencapaian target yang ditetapkan.

menjual produk dan jasa, terutama memiliki pengalaman di marketing

• Mencari nasabah
• melaksanakan survey kepada nasabah
• melakukan pencairan kepada nasabah

Menawarkan Jasa Keamanan dan Kebersihan kepada pihak klient, baik swasta maupun negeri.

• To develop and maintain a detailed Department Operations Manual that reflects policies and procedures, work processes and standards of performance within the Division. Ensure annual review to accurately reflect any changes.
• To be responsible for preparing the annual Food and Beverage Business Plan ensuring Divisional Objectives fully address business objectives of the hotel and needs of employees.

• To prepare and regularly update Food and Beverage Departmental Budget, in close cooperation with the General Manager and Director of Food and Beverage ensuring targets are met and costs are effectively controlled.
• To provide effective support to the team to enable them to deliver effective and efficient services to the guests
• To respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• To support the financial objectives of the hotel through proper and efficient management.
• To prepare the Overall Culinary Budget.
• To oversee the planning of menus and utilisation of food surpluses and leftovers, taking into account probable number of guests, market conditions, popularity of various dishes and frequency of menu
• To reviews menus, analyses recipes, determines food, labour, overhead costs and assigns prices to menu items
• To direct food apportionment policy to control costs

Internship Period : 6 Months (preferred)

During this 6 months internship you will have the opportunities:

• To learn and support in finance projects such as create, review and check financial statements, ledgers, accounts, and initiate correction where appropriate.

• Prepare financial analytics including variances reporting and highlight any matter of concern.

• Involve in finance initiatives and projects e.g processes improvement and systems migration.

• Handle intercompany cross charge and reconciliation.

• Ensure timely submission of monthly management reporting.

• Working with the different teams to drive user acceptance during implementation of new tools

• Monitor, enforce and improve internal controls, accounting procedures and policies.

• Support rapid business growth and expansion.

Our client, an educational NGO, is looking for a regional brand and marketing director.

The Regional Brand Marketing Director is responsible for managing donor recruitment, CRM operations, online community engagement, donor customer service, and overseeing marketing and SEO outsourcing companies. Additionally, the role focuses on international brand strategy to increase the visibility of local service teams in Nepal, the Philippines, and Malaysia. This position demands a seasoned professional with extensive experience in customer based e-commerce / CRM and regional marketing management, a passion for education, and fluent English proficiency. Our client is dedicated to improving educational opportunities and outcomes for children in these regions.

Work Location: Based in Taipei (with travel to Nepal, the Philippines, and Malaysia),

Key Responsibilities

1. Taiwan Donor Management and Online Engagement (60-70%)

Donor Recruitment

• Develop and execute strategies for online recruitment to expand the Taiwanese donor base.
• Implement targeted campaigns to attract new donors through various digital channels.

CRM Management

• Oversee the management and optimization of the donor CRM system to enhance donor relationships and retention.
• Utilize CRM analytics to develop insights and improve donor engagement strategies.

Online Community Engagement

• Manage donor online communities, fostering engagement and loyalty through effective communication and content strategies.
• Develop and implement social media strategies to engage with Taiwanese donors and supporters.

Donor Customer Service

• Ensure high-quality customer service for donors, addressing inquiries and resolving issues promptly and effectively.
• Implement processes to improve donor satisfaction and retention.
• Hold Annual Donor Event in Taipei

Outsourcing Company Management

• Oversee and manage relationships with integrated marketing and SEO outsourcing companies.
• Ensure that outsourced projects align with organizational goals and deliver high-quality results.

2. International Brand Strategy and Local Team Visibility (30%)

Brand Strategy Development

• Develop and implement international brand strategies to increase the visibility and recognition of the NGO’s work in Nepal, the Philippines, and Malaysia.
• Collaborate with local teams to adapt and execute brand strategies that resonate with regional audiences.

Marketing Campaigns

• Plan and execute marketing campaigns to enhance the NGO’s brand presence in targeted regions.
• Monitor and analyze the effectiveness of campaigns, making data-driven adjustments as needed.

Partnership Development

• Identify and develop strategic partnerships to support brand initiatives and increase local impact.
• Work with international partners to amplify the NGO’s reach and influence.

Education

• Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s degree preferred).

Experience

• Minimum of 6-8 years of experience in customer based e-commerce marketing / CRM, with at least 3 years in a regional or multi-country role.
• Proven experience in donor management, CRM systems, online community engagement, and customer service.
• Experience managing outsourcing companies for integrated marketing and SEO projects.
• Familiarity with marketing practices and challenges in Taiwan, Nepal, the Philippines, and Malaysia is highly desirable.

Skills and Competencies

• Strong knowledge of customer based e-commerce marketing / CRM principles and practices.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work effectively in a multicultural and diverse environment.
• Strong organizational and project management skills.
• Proficiency in CRM systems, social media platforms, and digital marketing tools.
• Fluency in English and Mandarin.

Personal Attributes

• Passionate about education and making a difference in children's lives.
• High ethical standards and integrity.
• Strategic thinker with a proactive approach to problem-solving.
• Ability to handle sensitive and confidential information with discretion.
• Flexibility and willingness to travel frequently to different countries.
• Must be Taiwanese.

Compensation

• Annual Salary Range: $1,200,000 to $2,000,000 NTD (Bonus Included)

As a Digital Marketing at Amartha, you will play a crucial role in developing and executing digital marketing strategies to drive brand awareness, customer acquisition, and engagement. You will work closely with the marketing team, creative team, and other stakeholders to plan, implement, and optimize digital campaigns across various channels.

Responsibilities

• Create and manage digital marketing campaigns, including paid search, display advertising, social media advertising, and email marketing
• Monitor and analyze campaign performance data to identify areas of improvement and optimize campaigns based on key metrics
• Collaborate with the creative team to develop engaging and persuasive digital content, including ad copy, landing pages, and email templates
• Stay up-to-date with digital marketing trends and best practices, and propose new ideas and strategies to drive results
• Manage and maintain relationships with digital marketing vendors and partners
• Track and report on digital marketing metrics and KPIs to stakeholders and management

• Minimum 2 years of experience in digital marketing, preferably in the financial industry or fintech
• Proficient in using digital marketing tools and platforms, such as Google Ads, Facebook Ads Manager, and email marketing software
• Strong analytical skills and ability to interpret data to drive insights and optimize campaigns
• Excellent written and verbal communication skills
• Ability to work effectively in a fast-paced, dynamic environment and manage multiple projects simultaneously
• Bachelor's degree in Marketing, Communications, or a related field

As the Head of Growth Marketing at Amartha, you will be responsible for driving user acquisition, engagement, and retention through strategic marketing initiatives. You will lead a team of marketing professionals and collaborate closely with cross-functional teams to develop and execute growth strategies.

Responsibilities

• Develop and implement data-driven growth marketing strategies to increase user acquisition and retention
• Lead and manage the growth marketing team, providing guidance and support to achieve performance targets
• Collaborate with cross-functional teams to optimize user onboarding, conversion funnels, and user journey
• Analyze marketing performance data to identify opportunities for improvement and optimization
• Stay updated with industry trends, best practices, and emerging technologies to drive innovative marketing strategies
• Develop and maintain relationships with marketing partners and vendors
• Track and report on key performance metrics to stakeholders and management

• 5+ years of experience in growth marketing or a similar role, preferably in the financial industry or fintech
• Proven track record of driving user acquisition and growth through strategic marketing initiatives
• Strong analytical skills and ability to interpret data to drive insights and optimize campaigns
• Excellent leadership and team management skills
• Experience with marketing automation tools, CRM systems, and analytics platforms
• Bachelor's degree in Marketing, Business, or a related field

1. Membantu dalam penerapan strategi pemasaran.
2. Meningkatkan brand awareness dengan mengatur strategi pemasaran di berbagai kanal marketing (baik digital maupun tradisional) dan melalui berbagai aktivitas pemasaran.