• Responsible for servicing the product after purchase
• Visit customers and perform a walk-thru of the facility, and gather the information that will aid in a successful implementation
• Guide the product team from the company to perform the implementation at the customer’s facility
• Render onsite training to the customer during implementation
• Provide after implementation call to the customer’s facility to review the project and identify any gaps that may exist
• Serve as a backup resource to the sales team for online/Onsite demonstrations of the product
• Perform product training for the sales team
• Respond to customer-submitted support requests as needed
• Partake in product development meetings to comprehend new functionalities and provide reports on customer feedback
• Travel to customer facilities as necessary for implementations.

• Bachelor’s degree or higher degree in any relevant field (preferably bachelor's in communication, technology, and engineering)
• Have experience of at least 2 years in product implementation, management consulting, enterprise product management, marketing, or sales.
• Must be able to communicate effectively both verbally and in writing to internal and external clients.
• Should be good at problem-solving skills, logical & analytical thinking
• Have good organizational skills especially in prioritizing tasks and managing time effectively

• Work from home Benefit
• Flexible working hours Benefit
• Company Insurance
• Workstation
• Yearly Bonus based on Company Performance
• Self Development Benefit
• Collaborative working Benefir

About the team: This role will responsible for all efforts within People & Culture towards Business initiatives.

Job Desc

• Delivering and Supervising FO Talent Strategy & Management - Business efforts and initiatives that directly/indirectly connect with Business Initiatives 
• Partnering with FO Talent Strategy Management Lead and acting as thinking partner & project management office
• Supervising FO Talent Strategy Management Officer

Requirements

• Having the experience of handling Field Team in FInancial Institution (banks, fintech, multifinance)
• Familiarities in creating HR Projects / HR framework. (Develop - Present - Implement)
• Good understanding  on Financial Institution Business Flow
• 3-4 years collective experience within similar industries / role
• 3-4 years collective experience within Talent Management Function
• Experienced in leading Projects as Project PMO / Project Leader / Project Supervisor

• Learn about New Farming Ecosystem and Business Development activities and be a future asset for the organization
• Support respective team along with the Head of NFE &N BD with participating the strategy development and implementation.
• Support to introduce new ideas for the function relevant profitable for growers, aligned to functional and emotional grower needs, and further strengthen the leadership position of Syngenta and Centrigo in Indonesia agri market

Accountabilities:

• Learning and Development: Engage in a specific training program to understand the organization’s policies, procedures, and industry-specific knowledge.
• Cross-Functional Exposure: Rotate through different functions within the department to gain hands-on experience in various aspects of the business, such as Business Development, KAM, Finance, Brand and Communication.
• Project Assistance: Collaborate on projects under the guidance of seniors, contributing to the development and implementation of strategies to improve efficiency and productivity.
• Data Analysis: Analyze and interpret data related to agricultural processes, market trends, and financial performance to support decision-making.
• Team Collaboration: Work closely with teams to understand workflows, foster collaboration, and contribute to achieving organizational goals.
• Problem Solving: Develop problem-solving skills by addressing challenges and proposing solutions within the NFE & BD context.
• Decision Support: Provide support to management in decision-making processes, offering insights gained through training and experience.
• Communication: Enhance communication skills through interactions with team members, supervisors, and potentially internal-external stakeholders.
• Customer Interaction: Depending on the company, engage with customers or clients to understand their needs and preferences, contributing to customer relationship management.
• Adaptability: Develop adaptability and resilience by navigating through diverse tasks and responsibilities, preparing for potential future leadership roles within the department.
• Compliance and Regulations: Learn and adhere to industry regulations, compliance standards, and ethical practices relevant to the agricultural sector.
• Continuous Improvement: Contribute ideas for process improvement and innovation to enhance the overall effectiveness of agricultural operations.

Job Purpose:  

The Product Manager has overall responsibility for achieving the sales and profit targets for the related product groups and creating the highest return for both TD SYNNEX and the vendor. While responsible for revenue outcomes, this is a sales enablement position. This will be achieved through marketing programs, sales training, sales support, technical pre-sales support, vendor contract and vendor relationship. These activities, especially sales and marketing are targeted at both the TD SYNNEX extended sales team and the partner community.

Responsibilities:

• Creation of business plans for the vendor product group and associated services.

• Development and implementation of sales enablement programs for TD SYNNEX and partners.

• Ensure that the technical sales support teams are appropriately trained to support the relevant product groups.

• Development and implementation of marketing programs to support product group objectives.

• Creation of joint initiatives with our vendor and business partners.

• Responsible for effective planning, including inventory turns, inventory fulfillment and inventory obsolescence minimisation.

• Implementation of business plans that achieve agreed vendor revenue targets and generate the planned profit outcomes.

• Achievement of revenue plans by brand and by market segment.

• Coordinate the various functions within TD SYNNEX in order to deliver the outcomes agreed in each product plan.

• Ensure that executive business relations with vendor partners are of the highest order, are proactive and that the engagement is continually monitored so that new initiatives can be introduced as required.

• Maintenance and development of operational level vendor relationships.

• In order to execute product leadership it will be necessary to maintain knowledge of sales processes, proposals, pipeline management, partner engagement so that remedial actions can be recommended where necessary.

• Ensuring highest and continuously improving levels of vendor and partner satisfaction.

• Maintain a high level of safety awareness within your team to promote a safe working environment for all team members.

• Maintenance of an accurate pipeline by product group.

• Measurement and maintenance of critical product group performance data in order to ensure that TD SYNNEX meets its vendor commitments and fully leverages all commercial opportunities for rebates and other vendor investment initiatives.

• Business forecasting and business planning for product groups with vendors.

• Provision of various reports for the purposes of commercial decision making.

• Be the advocate and leader for the relevant product groups in TD SYNNEX and be the advocate and leader for TD SYNNEX within the relevant vendor community.

• Provide direction, development and support to ensure the sales team is performing at optimum levels for the relevant product group. This will require a close working relationship with the Channels Sales Director.

• Deal effectively and efficiently with unsatisfactory performance and/or behavior within your team.

• Provide an appropriate example of leadership, by way of behaviors, to the wider organization.

• Proactively contribute as a member of the leadership team to the commercial 'well-being' and longevity of the business.

Knowledge, Skills and Experience:

• Minimum 4-6 years experience within IT distribution

• Minimum education level required is a Bachelor's Degree

• Appropriate vendor product sales certifications

• Strong leadership attributes

• Self-starter

• Results focused

• Sound business acumen

• Ability to work with little direction

• Capacity to lead vertial teams

• Influence business outcomes without having direct control

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We are seeking a highly motivated and experienced individual to join us as Product Lead. In this role, you will be responsible for leading, developing, and implementing process improvement to scale up our products. You will work closely with the Engineering, Design, Business, Marketing, Operations, QA, and Product teams to deliver the most optimal product that engages our users and creates value for them. The ideal candidate will have experience in the financial services industry (Stocks/Mutual Funds knowledge) with strong leadership skills.

Responsibilities

• Manage and own the full spectrum of the product lifecycle and make sure it is aligned with business goals and user needs
• Lead the Product Team with a clear technical vision, and ensure that best practices, standards, and processes are adhered to
• Understand the context/knowledge of Financial / Investment. Investigate and present customer pain points, market trends, competitor analysis & benchmarks, strategic opportunities, and product design goals
• Breakdown problems into actionable and solvable bits/milestones and translate product strategy into detailed project requirements by grooming and prioritizing tasks on backlog
• Be accountable for product performance metrics - features & non-features to drive product improvement and formulate a roadmap/strategy towards product goals (both form and function)
• Initiate ideas to bring high impact to the business

• Minimum 7 years of experience in product management in the financial services industry. Relevant Experience in Trading is a plus
• Bachelor's degree preferably majoring in Computer Science
• Solid technical background with understanding and hands-on experience in software development and web technologies
• Strong knowledge of UI/UX or Cognitive Sciences
• Strong leadership and excellent communication skills
• High Ownership
• Strong Stakeholder Management
• Sharp analytical and problem-solving skills with attention to details

• Capital market sharing session
• Self-development program
• Health insurance benefits
• Well-being and counseling program

At Moladin, we want to create impact and value by providing an amazing product experience. Product is at the core of our company. We want to build a simple and intuitive app, yet evolving to remain highly relevant for our users as well as business. As a UX Writer, you will be in charge of designing the communication throughout our digital products by collaborating with product management, engineering, and data teams. Collaborating with product designers, you will navigate the end-to-end design process, from understanding and defining the problem scoping, translating it to a copy/communication intent, exploring the alternatives of copy solutions, gathering necessary feedback for the proposed solutions, handover to the development team, safeguarding the copy implementation, and tracking the performance of the copy design. You will initiate necessary processes on your own and demonstrate strong practices in expected design competencies with minimal supervision while helping mentor other more junior writers to elevate their crafts as well.

Responsibilities

• Work with product designers and product managers to translate user needs and business requirements into a high quality design solution that drives great outcomes and impact.
• Ensure smooth users experience and clear understanding throughout Moladin digital products and systems by facilitating user navigation, onboarding, promos, notifications, error messages, instruction and education material regarding Moladin products through high quality copies.
• Gather necessary data and contextual information with the most appropriate methods to identify user problems or to inform the copy decisions, and come up with creative solutions for the intended problems based on the premises from user research insights, business requirements, technical constraints, etc. 
• Create, craft, and deliver high quality copies that clearly communicate our design intention, incorporating Moladin's vision, tone of voice, and overall language and copywriting guidelines across products, as well as providing support documents such as release notes. 
• Gather necessary feedback from the users and stakeholders to narrow down the copy solution alternatives and inform the copy decision.
• Ensure the quality of the copies by conducting final edits and audits, and safeguard the implementation of copywriting in the developed products. 
• Build relationships with the product management, business, and engineering teams to better influence the communication design direction.  Adapt to these stakeholder's feedback, and be ready to challenge an idea whenever necessary.
• Collaborate with cross-functional teams consisting of research, legal, and marketing to better understand our users and business needs. 
• Work together with other UX Writers from different tribes to maintain copy consistency and quality across products, as well as contribute to creating, maintaining, improving and utilizing language and copy guideline documents.
• Create proper design documentation for each design project to store and easily share context.  
• Mentor at least one of the junior writers to help ensure the growth in our team qualities.

• 3 – 5 years of experience as a UX Writer / Product Copywriter in product digital industries. 
• Passionate about crafting clear communication for B2B products and systems. Being experienced in the Financing industry will be highly preferred, however having interest in learning about the Financing industry and all its terms will be a plus point. 
• A portfolio that showcases high quality UX copywriting works (and its application of copywriting fundamentals, interaction design principles and human-centered design methodology), as well as evidence of performing in a multidisciplinary design, business, and tech team.
• Ability to understand the identified problem and to dissect it down to the root cause, in order to understand the appropriate solutions.
• Ability to draw insights from both qualitative & quantitative data, and further identify problem areas to work on.
• Advanced skills and knowledge in product design with extensive and demonstrated expertise in effective communication design, information architecture and hierarchy, and interaction design.
• Independence in navigating the end-to-end design process, from defining the design intent and problem scoping, exploring the alternatives of solutions, gathering necessary feedback for the proposed solution, handover to the development team, and tracking the performance of the released solutions.
• Experience in managing expectations of internal and external stakeholders, as well as the ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, and resolving conflicts).
• Excellent communication skills in both English and Indonesian.
• Ability to adapt and thrive in a fast-paced, high pressure, high ambiguity environment, and ability to manage multiple projects simultaneously.

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate.