As a product development/merchandiser at Friends of Sally, the main tasks and responsibilities cover the process of product development from the initial concept to the launch of the product onto the market. Here is a detailed description of the job description product development/merchandiser :

• Conduct research to identify the latest trends, consumer needs, and market opportunities.

• Develop ideas and concepts for new products.

• Create timelines and work plans for product development, ensuring all stages are completed on time.

• Search and manage raw material suppliers, ensure the quality and availability of materials according to design needs.

• Coordinate with suppliers and manufacturers to ensure timely production.

• Make and maintain product specifications, including design files, technical drawings, and bill of materials.

• Oversee product sampling.

• Supervises production processes to ensure products are produced in accordance with design and specifications.

• Bachelor's degree in product design.

• Proven experience in product development, preferably in the fashion retail industry.

• Strong project management skills with the ability to manage multiple projects simultaneously.

• Excellent communication and collaboration skills.

• Knowledge of design software and tools.

• Understanding of manufacturing processes and materials.

• Attention to detail and problem-solving skills.

• Ability to work well in a team and meet deadlines.

• Develop a product roadmap and prioritization strategy to address user needs while achieving business objectives.
• Drive business KPIs and success metrics in term of mobile app developments (users app and driver app)
• Understand user needs and translate them into product requirements, considering business goals, development costs, and potential technical debt.
• Build and maintain relationships with stakeholders across the organization to understand and prioritize needs across various use cases and timelines.
• Collaborate with cross-functional teams on the ideation, research, design, development, and adoption of user-centric mobile app products.
• Innovate and experiment on new mobile app technology to drive better user experience and higher user adoption

• Adding and updating product data based on business & product requirements
• Analyzing and continuously improving product operations process to improve quality and speed of product operations execution
• Supporting product owners in gathering, producing, and refining product requirements

Getting to Know Ajaib

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach. In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started!

The three principles, or what we call 3DNAs became the foundation and set the guideline for the Magician belief system: Everyone is an owner, Growth Mindset, and A Will to Win.

Life at Ajaib

At Ajaib, we call ourselves Magicians because making magic happen is our specialty! Ajaib is committed to creating an inclusive environment where all Magicians are valued for their contributions, opinions, and skills. Through our 3DNAs, we implement Everyone is an Owner to strengthen our core value in developing as a team, Growth Mindset to never stop learning, and A Will to Win to have the courage to be excellent in everything we do!

Job Description

• Responsible for bonds product operations, including trade clearing, settlement, and reconciliation.
• Manage and maintain relationships with relevant parties such as bond issuers, custodians, depositories, and third-party vendors.
• Ensure compliance with regulations and internal policies related to bonds product operations.
• Develop and implement operational processes and procedures to optimize efficiency and accuracy.
• Collaborate with cross-functional teams, such as technology, compliance, and risk management, to enhance bonds product operations.

• Bachelor's degree in finance, economics, or a related field.
• 3-5 years of experience in bonds product operations or a similar role in the financial industry.
• In-depth knowledge of bonds, including trade clearing, settlement, and reconciliation processes.
• Familiarity with relevant industry regulations and compliance requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work well in a fast-paced, dynamic environment.

• In charge of creating partnerships with E-Commerce that can benefit Cermati for insurance products
• Have a deep understanding of both micro insurance product and the partners' product in order to create a successful partnership
• Prepare an interesting and accurate customised presentation to be presented to potential partners
• Keep a great ongoing relationships with current partners and offer new ways to grow the partnership
• Identify potential opportunities, create innovative strategies, and implement them
• Researching ways to increase the value of our products for our clients be it missing features, improvements, client feedback,etc
• Collaborate with the product team to create an effective strategy

• Conducting research on new marketing & analytics technology trend and how it can be leveraged for the company purposes
• Analyze marketing business processes, identify improvement opportunities and translate it to business and system requirements
• Owning and driving the implementation of new marketing & analytics technology by liaising with related parties in the company
• Managed owned media marketing initiative in the company
• Perform data & product analysis to provide insight and actionable items to improve marketing & business performance

• Maintaining existing business and generate new business opportunities by actively contacting prospects, scheduling appointments, making sales presentations and closing new Employee Benefit accounts
• Develop prospecting strategies to increase opportunities for new business.
• Build and maintain account existing database, include client relationships and provide oversight to account activity.
• Look for opportunities to grow business from existing clients by offering other products of EB
• Manage renewal process with existing clients and ensure all internal procedures are compiled during the renewal process.
• Provide insurance consultancy services to the client and add value to clients
• Collab with EB team (claim, placement, finance, etc) in targeted accounts, ultimately accountable for success.
• Build value client oriented, manage client complaints, solve every problem may arise, do discussion with internal & external team
• Help to monitoring aftersales / servicing to all accounts internal & external

• Research, analyze, define product features and you create metrics to measure the impact of your product to the company
• Be the primary driver of your product's planning and execution
• Write the specs of new features and enhancements
• Come up with product road map and rally other people to join your cause to realize your product vision. You are expected to be able to prototype your vision to convince others if necessary.
• Work with engineers, designers, ops, sales, legal and even external partners to make things happen

• Research, analyze, define product features and you create metrics to measure the impact of your product to the company
• Be the primary driver of your product's planning and execution
• Write the specs of new features and enhancements
• Come up with product road map and rally other people to join your cause to realize your product vision. You are expected to be able to prototype your vision to convince others if necessary.
• Work with engineers, designers, ops, sales, legal and even external partners to make things happen

Qode's client - a leading company in the field of technology in Indonesia. It's a technology partner of choice for software development, delivering a broad range of web, mobile, and desktop controls coupled with a service-oriented approach throughout the entire application life cycle.

Job Descriptions:

• Be the point of contact for IT related services
• Team-work with Recruitment and CRO Team
• Prepare quotations, service agreements, and tenders within set deadlines and ensure that they have followed the correct prices, discounts, and additional Fee of service
• Monitoring job execution and completion as per service promised date
• Follow-up, monitor, and report on all pending activities to the customer
• Point of contact for customers with queries about job orders or job completion
• Review and create report of customer’s account every month through accounts receivable and solve all identified issues
• Build and foster collaboration with internal teams involved in service delivery
• Proactively keep in touch with clients, maintaining and expanding relationships with existing clients
• Be a good listener for client’s needs and giving the feedback to offer the most suitable solution
• Capture and inform new market trends and regulations
• Coordinate with Client Networks, external resources, and government authorities to provide solutions for key customers
• To perform job-related responsibilities and tasks other than those specifically presented in this description

Job Requirements:

• Must possess at least a Diploma Degree, in any field
• Minimum 3 years of relevant experiences
• Fluent in Bahasa Indonesia and English (verbal, written, and comprehension)
• Excellent customer service & Managerial skills
• Having experience in IT Resourcing/IT Manage Service company is mandatory
• Good communication, negotiation, and interpersonal skills
• Teamwork player toward a common goals
• Understanding the Recruitment end to end processes
• Good organizational and time management skills
• Having an ability to work under pressure and to deadlines
• Having an ability to work independently and as a team
• Must be able to work accurately with great attention to detail

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). INDICO aims to leverage Telkomsel’s digital assets and capabilities to create cross-sectoral digital solutions that will empower Indonesia’s digital economy.

What you will do but not limited to:

• Go-to-Market Strategy: Define target market, calculate, Develop, and implement go-to-market strategies for new and existing products
• Conduct market research to understand customer needs, market trends, and competitive landscape.
• Plan, execute, and measure marketing campaigns to drive product awareness and adoption.
• Ensure marketing strategy are achieved.
• Monitor and analyze the performance of sales tools and make improvements as needed.
• Gather and analyze customer feedback, market data, and performance metrics to inform marketing strategies.
• Work closely with other team to ensure the product flow is following the deadline, provide customer insights, and influence product development

• Bachelor's degree in Marketing, Business, or a related field (MBA preferred).
• 1 - 2 years of experience in product marketing, preferably in education.
• Proven track record of successful product launches and marketing campaigns.
• Strong understanding of digital marketing, content creation, and marketing analytics.
• Excellent communication, negotiation, presentation, and storytelling skills.
• Ability to work cross-functionally and manage multiple projects simultaneously.
• Analytical mindset with the ability to translate data into actionable insights.
• Good business mindset
• Proficiency in marketing tools and platforms (e.g., CRM, marketing automation, analytics tools) is preferable
• From startup is preferable

• Conduct market research to identify potential leads within the logistics and shipping industry
• Build and maintain a lead database, including regular updates and data verification
• Create and implement email marketing campaigns aimed at educating and nurturing leads
• Qualify leads based on established criteria and pass them to the sales team for further engagement
• Collaborate with sales and marketing teams to refine lead generation and qualification strategies
• Participate in developing lead generation strategies and testing new acquisition channels

• Own the end-to-end product life cycle of a specific product line at Gravel.
• Together with the Engineering lead, drive the product development process, including ideation, requirements gathering, prioritization, and roadmap planning.
• Define product vision, strategy, and goals, and effectively communicate them to the team and stakeholders.
• Translate product strategy into clear requirements and prototypes as well as the delivery through effective communication and prioritization
• Work together with the design team to come up with the best UI/UX possible with certain constraints in consideration (either legal, timeline, etc)
• Integrate usability studies, research, and market analysis into product requirement
• Collaborate with the engineering team to establish development timelines, manage sprints, and deliver high-quality products on schedule.
• Manage various product development projects from inception to delivery, collaborating with other Project Managers, Business Analysts, and Developers.
• Able to understand complex processes, identify the right issue and solution, and deal with ambiguity
• Act as the product evangelist internally at Gravel to build awareness and understanding of user problems relevant to the product

Daily Woker - F&B Product.
You are at the heart of the hotel! As a F&B Enthusiast, you will take ownership of the food product every section, ensuring that our guests are provided with a delicacy food represent of Novotel Bandung, comfortable space, and be a part of creating a memorable experience for them.

What’s in it for you:

• Learning programs through our experienced team.
• Opportunity to develop your talent and grow within our property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

What you will be doing:

• Mastering all basic cooking method. 
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Clean & Maintain all Equipment within the food production area.
• Take the initiative to add a personalized experience for the guest.
• Take ownership of cleanliness area, guests’ privacy, belongings and security, while ensuring exceptional service.

PURPOSE OF THE JOB

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

MAIN RESPONSIBILITIES

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

• - Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.
• - Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

Life at Ajaib

Here at Ajaib, we address ourselves as Magicians because making magic happen is our specialty! Ajaib is committed to creating an inclusive environment where all Magicians are valued for their contributions, opinions, and skills. Through our 3DNAs, we implement Everyone is an Owner to strengthen our core value in developing as a team, Growth Mindset to never stop learning, and A Will to Win to have courage in being excellent in everything we do!

Job Description

• Managing the entire lifecycle of cash management, mutual fund and wealth products, from conceptualization to launch and ongoing optimization. This part includes a collaboration with various teams such as engineering, design, marketing, and business team  to ensure the timely and successful delivery of products
• Creating a strategic roadmap for cash management products tailored specifically to your product scope, considering market trends, customer needs, and business objectives.
• Collaborate across teams and contribute insights, ideas, and features into crafting a cohesive product roadmap strategy
• Assessing and mitigate risks associated with cash management, mutual fund and wealth products, such as liquidity risk, operational risk and regulatory compliance
• Analyze data to create recommendations and execute product experiments to improve key metrics

• Min 5 years of experience in product development and having a deep understanding of financial markets, investment products and cash management 
• Bachelor's degree in Computer Science, IT, Electrical Engineering, Industrial Engineering, similar technical field of study or equivalent practical experience
• Proven track record of successfully launching and managing products from concept to commercialization
• Strong analytical skills with the ability to interpret data, draw insights, and make data-driven decisions

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

1. Ensure market competition by comparing the company's product to competitors' products.
2. Perform by bringing new solutions and products to boost sales number
3. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
4. Contributes to team effort by accomplishing related results as needed.
5. Support organization implement data and information security.

1. Min. Bachelor's degree in any major
2. Min. 5 years experience in same field/function
3. Preferably experience in System Integrator / Telco / ISP / Network Provider / Operator
4. Must have experience in handling new revenue stream planning, product development, P&L Project Evaluation, and product growth cycle monitoring
5. Have a good management skill

• Medical insurance
• Medical checkup
• Free product service

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

L Beauty is a joint venture between LVMH Fragrances & Cosmetics and LUXASIA for the distribution and business development of some of its Beauty brands in South East Asia. The portfolio of L Beauty comprises of Benefit Cosmetics, MAKE UP FOR EVER, Fresh and Parfums Christian Dior.

BRAND: Parfums Christian Dior (www.dior.com)

THE CONTEXT:

Since 1947, the men and women of Parfums Christian Dior have embodied the founding "couturier-perfumer's" unique spirit of excellence, creativity and expertise, both in France and throughout the world. Our House is an open and highly-focused collective, a leader that thrives on the creativity of all its stakeholders. Our collective passion and our heritage, full of authenticity and dream, make us move forward and reinvent ourselves.

By revolutionizing the codes of French style and luxury through perfumes, and combining tradition with daring makeup and innovative skincare, we are reinventing every day the Dior style and its compelling, joyful and absolute beauty. Our stimulating missions give our employees the opportunity to develop new skills, overcome spectacular challenges and reveal their talent.

To go further, with Dior. 

PURPOSE OF THE JOB:

The incumbent will be responsible for all CRM activities and Skincare product management for Indonesia. This includes analyzing, monitoring, implementing, and reporting on Dior's Customer Relationship Management programs and initiatives while continually striving to increase the efficiency of these programs to improve results. She/He will manage all matters related to Skincare product management, from forecasting, to pricing and campaign planning.

YOUR MISSION:

CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

1. DATA ANALYZING & MONITORING

- Track & report CRM KPIs monthly to help sales team/training team and store managers be aware of their performance and action to take to achieve CRM goals.

- Analyze data to develop new tactical mechanisms (e.g. Recruitment campaigns, repurchase campaigns) or CRM program improvements to achieve CRM goals.

2. DATABASE MANAGEMENT

- Work with Beauty Consultants and Retail team to ensure proper update of client information.

- Ensure proper client migration (POS assignment, BC assignment) should any changes such as store closure, store opening, transfer of BCs occur.

3. CLIENT COMMUNICATION / GIFTS MANAGMENT

- Execute communication campaigns which support overall brand goals as well as product launch/animation objectives.

- Oversee, implement, and track gifting and samples (gift and samples) which includes forecasting and proper allocation to stores.

4. CLIENT ENGAGEMENT EVENTS

- Execute instore client events to drive retention and increase overall client average spend.

- Initiate and run client events which can help to enhance client’s overall brand love.

- Work with product marketing team to communicate events that support the overall product campaign objective (e.g. recruit existing non-skin clients to skincare).

5. OTHERS

- Work on prospect recruitment through setting clear objectives with retail team for each animation.

- Work with Retail Team to ensure proper roll out of Dior Satisfaction Meter to all stores.

- Work with training team to ensure clear understanding by field team on Dior’s CRM program

- Ensure proper handling of customer complaints and service recovery.

- Launching CRM driven initiatives locally.

- Manage budget relating to CRM activities.

PRODUCT MANAGEMENT

1. FORECASTING

- Ensure accuracy of product forecast and timely submissions for skincare including selling stocks, sampling and GWP elements.

2. PRODUCT ASSORTMENT

- Close monitoring of competitor’s skincare product assortment and thereby identify our key priorities in Indonesia to gain market share.

- Close management of PCD’s skincare assortment to ensure timely update of catalog and deactivation of discontinued items.

3. PRICING

- Review an analyze central’s recommendation of prices for skincare products. Ensure the pricing is competitive and in line with regional parity & local competitiveness.

- Review annual price increase with central team to ensure our prices stay competitive in the market.

4. CAMPAIGN MANAGEMENT

- Work with cross-function (CRM, Training, Retail etc) to develop 360 campaigns for all Skincare animations.

- Develop clear sampling and GWP strategies for skincare category

5. MEDIA

- Craft skincare media brief base on skincare objectives and work with internal media digital team to ensure proper execution & optimization of campaigns together with the help of agency.

WHO YOU ARE:

• Qualified University/College degree
• Proficient in English and Bahasa Indonesia
• Proficient in Microsoft Office 365 (Excel, Powerpoint, Word, Outlook)
• Min 5 years’ experience in CRM/ Product Marketing
• Strong analytical and problem-solving skills
• Hands on experience with CRM software/ system is preferred
• Prior internships in luxury brands industry is preferred

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

WHAT CAN WE OFFER?

• A challenging role in a fast moving, ambitious environment, with daily learning opportunities and passionate team members.
• Beyond this role, your development is a pillar of our ambition. Parfums Christian Dior, as part of LVMH, offers a Career perspective with a worldwide presence and continuous growth within 75 distinguished Houses. 

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Kuncie is a startup with a mission to unlock human potential, empowering people to prosper doing what they love.

What you will do but not limited to:

• Create purchase orders and maintain invoices from Vendors.
• Create Quotes and maintain Invoices to Customers.
• Assist Finance Manager to prepare monthly tax report (VAT and Withholding Tax)\
• Reconcile Bank Accounts’ balance.
• Prepare a weekly payment schedule.
• Reconcile Sales report with Payment gateway’s Report
• Maintain expense reimbursement claimed by Kuncie’s employee.
• Assist manager in reviewing budget and forecast in addition to creating accurate and realistic financial projections that align with the company's strategic goals.
• Analyze financial data and prepare reports includes studying financial statements, conducting ratio analysis, and evaluating key performance indicators (KPIs) to assess the company's financial health and performance
• Work together with relevant departments from B2B Sales, Commercial, Legal and People Team to ensure proper administration and execute day to day operations of the business process.
• Other ad-hoc duties as assigned.

• Bachelor's degree in Finance, Accounting, or a related field

• Minimum 2 years of experience in finance or accounting preferably in respectable Accounting firm
• Experience in Corporate Finance with financial systems and software
• Strong understanding of financial and accounting principles and practices
• Excellent analytical and problem-solving skills
• Produce work with a high level of accuracy
• Detail-oriented with strong organizational and data entry skills
• Good communication and collaboration skills
• Proficiency in Microsoft Excel
• Ability to work independently and in a team

• Develop project plans, timelines, and budgets in collaboration with internal software development teams and customers.
• Communicate project status, risks, and issues to customers and internal stakeholders on a regular basis.
• Ensure that all software development project deliverables are completed on time, within scope, and within budget.
• Facilitate project meetings and ensure that action items are assigned and completed.
• Collaborate with internal software development teams to identify and mitigate project risks.
• Act as the primary point of contact for customers and manage their expectations throughout the software development project lifecycle.
• Ensure that software development project documentation is complete and accurate.
• Work with software development teams to ensure that all software development deliverables meet customer requirements.

About the role

As our next Product Manager, you will get a chance to help customer problems, define product visions, and build products to scale. You will work alongside the other Product Managers, Engineering, Data, and UX designers to help Amartha to deliver innovative and delightful user experiences.

Responsibilities

• Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with engineering teams to deliver with quick time-to-market and optimal resources.
• Drive product launches including working with the public relations team, executives, and other product management team members.
• Act as a product evangelist to build awareness and understanding.
• Capture insights from newly released features, experiments, research, competitive analysis, and data analysis to identify trends and pinpoint the drivers behind them; Translate these insights into tactical solutions to improve the product

• At least 2 years of product management experience.
• An entrepreneurial mindset; Comfortable working in a complex and face-paced environment.
• Proven track record of managing all aspects of a successful product throughout its lifecycle.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Skilled at working effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Experienced in development with agile methods.
• Plus point if you have experience working in fintech.

About Us:

We are a leading financial technology company dedicated to providing innovative solutions to the Indonesian market. Committed to addressing the unique financial challenges and pain points faced by individuals and businesses in Indonesia, our mission is to empower our users with accessible, convenient, and reliable financial tools that improve their financial well-being and quality of life.

Role Requirements:

1. Experience in creating digital product designs (experience in marketing designs is a plus!), with a minimum of 2 years of full-time working experience.
2. Ability to create appealing visuals and ensure a usable experience within the product.
3. Comfortable dealing with abstract problems and data, and adept at turning them into tangible solutions.
4. Understanding of local Indonesian context and the financial pain-points faced.
5. Comfortable with speaking and writing in casual English.
6. Most importantly, must be willing to learn.
7. Bonus: Comfortable with creating digital product copywriting.

Role Description:

1. Design the experiences, visuals, and voices of our mobile app & websites.
2. Ensure an appealing visual and usable experience within the product.
3. Conduct experiments to identify the ideal experiences that resonate best with users.
4. Collaborate closely with engineers to implement your designs into working mobile apps.
5. Maintain close contact with our users to identify their needs and pain points.

• Opportunity to work on innovative digital product designs that cater to the Indonesian market's unique context and financial pain points.
• Collaborate with a diverse team of professionals dedicated to creating impactful solutions.
• Receive mentorship and professional development opportunities to enhance your skills and expertise.
• Flexible work environment that encourages creativity and learning.
• Competitive compensation package with opportunities for growth and advancement within the company.
• Health and wellness benefits, including medical insurance and gym memberships.
• Generous vacation and leave policies to promote work-life balance.
• Company-sponsored events and team-building activities to foster camaraderie and collaboration.

At Kartu Prakerja, the Manager UX & Design Product role is a critical position in our organization. We are looking for a highly skilled and experienced professional who is passionate about creating exceptional user experiences and driving the design of our products. As the Manager UX & Design Product, you will be responsible for leading the UX and design team, collaborating with cross-functional teams, and ensuring that our products meet the highest standards of usability and visual appeal.

Job Description

• Lead and manage the UX and design team, providing guidance and support in their day-to-day work
• Create and implement UX strategies and design principles to enhance the user experience of our products
• Collaborate with product managers, developers, and stakeholders to define and prioritize product requirements and features
• Conduct user research, usability testing, and data analysis to gain insights and validate design decisions
• Create wireframes, prototypes, and visual designs that effectively communicate design concepts and user flows
• Ensure consistency and adherence to design guidelines and brand standards
• Stay updated on industry trends and best practices in UX and design
• Mentor and coach team members, providing constructive feedback and fostering a culture of continuous improvement
• Manage relationships with external design agencies and freelancers, as needed
• Lead design review sessions and facilitate cross-team collaboration

• Minimum 7 years of experience in UX design, interaction design, or related fields
• Strong portfolio demonstrating successful design projects and expertise in user-centered design
• Proven experience in leading and managing design teams
• Expertise in wireframing and prototyping tools such as Sketch, Adobe XD, or Figma
• Proficient in design and prototyping tools such as Adobe Creative Suite
• Experience with user research methodologies, usability testing, and data analysis
• Excellent communication and presentation skills
• Strong problem-solving and analytical thinking
• Ability to work effectively in a fast-paced and dynamic environment
• Bachelor's or Master's degree in Design, Technology, or a related field

Working with the biggest Innovation Public Services in Indonesia

Working on the product used by 100 Millions of people in Indonesia from 514 city and district

For more about our output, outcome, and impact of Kartu Prakerja here

Job Description:

• Identify the program development needs and skills gaps

• Identify related curriculum and continuing learning program / classes
• Design and deliver training programs to enhance employees' core competencies
• Analyze utilization of Learning Management System
• Monitor and evaluate the effectiveness of training programs
• Collaborate with HR team to ensure alignment with talent development initiatives (Initiative : Interesting with new technology, example Gen AI)

Job Requirements:

• Bachelor's degree in Human Resources, Psychology, or related field
• Minimum 2 years of experience in training and development or Fresh Graduate welcome to apply
• Strong knowledge of core competency development
• Experience in designing and delivering training programs
• Excellent communication and presentation skills
• Ability to work independently and collaboratively
• Willing to work in Karawaci, Tangerang

1. Health benefits for First Squad and family 
2. Employee Free Access for First Media services 
3. Medical Check Up

• Collaborate with stakeholders, including users, internal teams, and external partners, to understand and translate them as product requirements- with clarity on objectives and execution details and acceptance criteria.

• Handle inquiries from stakeholders, such as product operation, issues, and identify areas for improvement in internal processes to expedite problem handling process based on findings.

• Proactively driving development sprint - work closely with engineering throughout the product development lifecycle. Define and prioritize product features, ensure timely delivery, and maintain a high level of product quality.

• Work closely with various teams, including operations, marketing, customer support, and sales, to ensure successful product launches, gather feedback, and address any issues or challenges.

• Conduct usability tests and analyze user feedback to continuously improve the platform's usability and overall customer satisfaction.

• Utilize data-driven insights to track product performance, identify opportunities for improvement, and make data-backed recommendations to support product strategy and roadmap planning. Monitor key metrics, conduct A/B tests, and analyze user behavior to optimize product features. 

• Assist in developing the product roadmap, outlining key features, enhancements, and optimizations to meet user needs and business goals. Prioritize initiatives based on strategic value and resource availability. 

• Stay informed about the ecommerce and recommerce industry landscape, monitor competitor activities, and identify areas of differentiation and improvement for Laku6's platform.