Tanggungjawab Kerja:

1. Melakukan monitoring terhadap tim marketing/business partner dalam hal kinerja dan pencapaian target

2. Melakukan market review dan menjalankan strategi untuk mencapai target yang ditetapkan

3. Bertanggung jawab atas proses bisnis dalam hal SOP, baik secara administrasi maupun di lapangan.

4. Bertanggung jawab atas portofolio cabang/point secara kualitas dan kuantitas

5. Bertanggung jawab atas soliditas tim dan mampu me-manage konflik internal tim atas dasar peraturan perusahaan.

Kualifikasi

1. Pendidikan terakhir minimum Diploma

2. Memiliki pengalaman bertanggung jawab dalam memimpin tim minimal 2tahun

3. Memiliki pengalaman minimal 2 tahun di Micro Finance atau terkait

4. Dapat menyusun strategi sales & marketing sebagai paduan tim untuk mencapai target

5. Mempunyai motor untuk digunakan bekerja

6. Dapat bergabung secepatnya

7. Bersedia ditempatkan di seluruh Tabanan

Benefit :

1. Hari Kerja Senin s.d Jumat (Sabtu & Minggu Libur)

2. Penghasilan Tetap

3. Insentif (Berdasarakan Pencapaian)

4. Cuti (Setelah menyelesaikan kontrak Pertama)

5. Bantuan Pernikahan, Lahiran, Keguguran, Kedukaan, Bencana Alam & Logam Mulia Setiap Kelipatan Lima Tahun Masa Kerja

6. Pengangkatan Tetap & Jenjang Karir

Benefit Lainnya

1. Kesempatan Umroh (Best Perform)

2. THR & Bonus Kinerja Tahunan

3. Asuransi Kehilangan Kendaraan (S&K Berlaku)

4. Program Pinjaman Karyawan (Posisi TL Plafon Pinjaman Min 10 Juta s.d 20 Juta, S&K Berlaku)

5. Benefit Lahiran Normal 10 Juta, Benefit lahiran Caesar 20 Juta, Baby Gift 500 Ribu, Benefit Keguguran 1 Juta

6. Sumbangan Pernikahan 500Ribu & Papan Bunga Seharga 500Ribu

7. Sumbangan Kedukaan (Keluarga Inti)

Kami sedang mencari Sales Marketing yang termotivasi, antusias dan mau berkembang bersama kami di PT.MMS Houseware (Mutiara Maju Setia Ltd) di Tangerang & Surabaya.

Jika Anda memiliki integritas yang kuat, berpikiran terbuka, kreatif & inisiatif, proaktif dan berorientasi pada tindakan, kirimkan resume Anda hari ini!

Kualifikasi

• Usia Maksimal 30 Tahun .
• Ulet, Jujur, Amanah
• Siap Bekerja dengan Target Sales
• Loyalitas & Integritas Tinggi
• Memiliki pengalaman minimal 1 tahun Sebagai Marketing
• Fasih membuat excel dan app Mobile

MMS Group adalah salah satu perusahaan bergerak di bidang peralatan rumah tangga yang berupa manufacture, Importer, dan trading.

Deskripsi pekerjaan

• Melayani kebutuhan customer
• Aktif dalam mencari Customer baru
• Merespon segala permintaan dari customer dan memberikan solusi service dengan baik

Benefits of working

• Income up to 15M
• Bonus Tahunan
• BPJS Kesehatan & BPJS Ketenagakerjaan

MidPlaza Holding is on the lookout for a dynamic Recruitment Manager to join our vibrant team in AYANA Bali. In this pivotal role, you will lead our recruitment efforts to identify, attract, and hire exceptional talent that aligns with our company culture and strategic goals. The Recruitment Manager will play a crucial role in developing and executing recruitment strategies, ensuring a seamless hiring process, and fostering relationships with potential candidates.

Responsibilities:

• Design and implement comprehensive recruitment strategies to meet organizational hiring needs.
• Conduct needs analysis with department heads to define hiring criteria and specifications.
• Source, screen, and interview candidates, providing a positive experience throughout the recruitment journey.
• Utilize multiple channels, including social media, job fairs, and industry networking, to attract a diverse pool of candidates.
• Maintain a strong pipeline of potential candidates for future openings.
• Oversee the application process and ensure a smooth transition from candidate selection to onboarding.
• Track and analyze recruitment metrics to improve processes and outcomes.

• Bachelor's degree in Psychology, Human Resources, or a related field.
• 5-10 years of recruitment experience, preferably has experience in a managerial or lead role.
• Demonstrated ability to effectively attract and engage top talent.
• Strong verbal and written communication skills.
• Proficient in using recruitment software and applicant tracking systems.
• Ability to think strategically and influence hiring decisions.
• Exceptional organizational skills and attention to detail.
• Experience in team collaboration and project management.
• Knowledge of employment laws and best practices.

• Supply demand planner.
• Responsible for correct estimation for production using advanced excel.
• Use fast, accurate, and effective excel formulas in preparing estimates.
• Valid and fast inputs & typing.
• Report to Supervisor.

Melakukan Penjualan Produk ke Toko

Menjalin Hubungan baik dengan pelanggan

Melakukan penagihan penjualan ke pelanggan

Memantau pengiriman barang hingga sampai ke pelanggan

Mencari toko baru

Memasarkan produk bersama team, visit & memaintenance konsumen, mendapatkan pelanggan

We are seeking an enthusiastic and experienced MICE & Wedding Experience Manager to lead our events team at AYANA BALI. As the Experience Manager, you will be responsible for overseeing the planning and execution of MICE and wedding events, ensuring that all experiences meet our high standards of excellence and create memorable moments for our guests.

Responsibilities

• Manage and coordinate all aspects of MICE and Wedding events from inception to execution.
• Develop and implement innovative event concepts that align with the brand's vision and values.
• Proactively target potential Wedding and MICE opportunities in various markets.
• Build and maintain strong relationships with clients, vendors, and stakeholders to ensure a seamless event experience.
• Conduct site inspections and presentations to showcase event spaces and services offered at AYANA BALI.
• Collaborate with the sales and marketing teams to drive revenue and maximize occupancy during events.

In this role, you will be instrumental in delivering consistently high levels of service while managing operational processes and budgets efficiently.

• Minimum 3 years of experience in event management within the luxury hospitality sector.
• Proven ability to manage multiple projects simultaneously while maintaining attention to detail.
• Exceptional communication, organizational, and leadership skills.
• Strong problem-solving abilities and a customer-centric approach.
• Experience with contract negotiation and budget management.
• Bachelor's degree in Hospitality Management, Event Management, or a related field is preferred.
• Fluent in English; proficiency in additional languages is a plus.

• Memasarkan/menjual produk kepada konsumen
• Mengenalkan produk kepada konsumen
• Menjaga hubungan baik dengan konsumen
• Menganalisis kebutuhan pasar atau konsumen
• Merancang strategi untuk mempromosikan dan menjual produk atau layanan
• Mengembangkan area penjualan

MidPlaza Holding is seeking a dynamic and detail-oriented Accounting Assistant Manager to support our finance team. The successful candidate will assist the Accounting Manager in overseeing the daily operations of the accounting department, ensuring accurate and timely financial reporting, and maintaining the organization's accounting controls. This role is crucial in managing financial records and supporting the overall financial health of the company.

Responsibilities:

• Assisting in ensuring that financial reports have been presented according to procedures by checking daily, monthly, and annual recordings.
• Assisting in financial management for the payment and receipt of funds and financial allocation by conducting checks and reviews for daily, monthly, and annual transactions.
• Assisting in ensuring that all taxation has been carried out in accordance with applicable regulations for monthly and annual reporting and payments

• Minimum Bachelor's degree in Economics, majoring in Accounting, with a minimum GPA of 3.00.
• Knowledge of taxation (Minimum Brevet A & B).
• Minimum of 3 years of work experience.
• Experience working in a Public Accounting Firm is preferred.
• Knowledge of SAP systems is preferred.
• Willing to be placed anywhere within the Midplaza Group.

1. Conducting income tax cuts in accordance with applicable tax regulations.
2. Preparing, reconciling, and routinely reporting tax administration.
3. Supervising the work of staff.
4. Implementing thorough and organized documentation.
5. Ensuring that the organization complies with all relevant tax laws and regulations.

• Minimum Bachelor's degree in Accounting/Taxation from reputable universities.
• In-depth knowledge of tax laws related to transfer pricing, regulations, and compliance requirements, specifically in hospitality and property industry.
• Certified in Brevet A, B, & C is preferable.
• Certified in Tax Consultant (IKPI) is preferable.
• Minimum 5 years of experience in related field, specifically in tax consultant.
• Willing to be placed in Jimbaran, Bali.

JOB RESPONSIBILITIES

1. Memenuhi target penjualan untuk mencapai kinerja yang baik.
2. Memberikan penjelasan tentang produk dan profil perusahaan kepada nasabah.
3. Sebagai pihak yang mengomunikasikan kebijakan perusahaan kepada Nasabah sehubungan dengan ketentuan yang berlaku.
4. Menjalin komunikasi yang erat dengan nasabah agar menjadi nasabah yang loyal.

• Develop and execute comprehensive revenue management procedures and best practices
• Identify new revenue opportunities through market analysis and competitive benchmarking
• Oversee the revenue management and distribution strategy, ensuring alignment with business objectives
• Provide weekly dynamic forecasts, annual revenue budgets, and regular performance reports
• Lead and mentor the Reservations team, fostering a culture of collaboration and high-performance

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Support and assist Senior Sales Manager for operational and administrative tasks

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in the assigned markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry
• Proven track of achieving targets, has strong organizational and time management skills
• Proficient in administrative tasks, consistently ensuring accurate and timely completion of assignments
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Work with the PR Director to develop a marketing communications plan including strategy, goals, calendar, budget, and tactics
• Manage the PR sub-team of PR Executives and PR Officers, with the support of the PR Director
• Manage collateral requests for AYANA Bali
• Coordinate the creation of content for press releases, byline articles and keynote presentations with relevant PR agencies
• Work with relevant PR agencies to develop media relations strategy, seeking high-level placements in print, broadcast and online media, including opportunities for partnerships, sponsorships, and advertising
• Leverage existing media relationships and cultivate new contacts and relationships within local and international, business and industry media
• Coordinate media inquiries, interview requests and media visits with relevant PR Executives and agencies
• Greet and accompany media during visits to AYANA Bali
• Assist with English and Indonesian language copywriting, proofreading and typesetting
• Monitor, analyze, and communicate PR results on a quarterly basis
• Maintain a keen understanding of industry trends affecting AYANA Bali and make appropriate recommendations regarding communication strategy surrounding them

• Minimum 3 years experience in a similar position
• Proven track record designing and executing successful Public Relations campaigns at both a national and international level
• High level of English language proficiency both written and spoken
• Strong communication skills, with a proven ability to craft compelling messages and narratives
• Strong project management skills
• Proven track record in crisis management and ability to handle sensitive issues with grace and professionalism
• Strong relationships with both National and International business and hospitality media outlets are an asset
• Experience in event planning is an asset
• Bachelor's degree in Public Relations, Communication, Marketing or other relevant fields

• Mengembangkan dan melaksanakan rencana kerja yang selaras dengan strategi manajemen.
• Merencanakan, mengatur, dan mengendalikan aktivitas departemen utility untuk memelihara dan meningkatkan efisiensi dan efektivitas kerja.
• Mengembangkan dan meningkatkan sistem utility secara terus-menerus.
• Mengontrol Pengolahan air limbah (WWT),Ketel Uap/boiler,kompresor udara dan sistem kelistrikan
• Mengurus perijinan dengan KLHK dan lembaga terkait lainnya.
• Memastikan semua praktik dan kondisi kerja mematuhi standar keselamatan kerja.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Keep track of monthly, quarterly, and yearly goals
• Work with management to assess and improve processes and policies
• Uphold and enforce company policies
• Address employee complaints or performance issues as needed
• Check in with employees regularly to determine satisfaction
• Schedule shifts
• Address customer issues and complaints
• Schedule regular maintenance and cleaning of facilities
• Meet regularly with upper management to stay informed on company issues
• Oversee security of the facility

• Only for Indonesian Citizen
• Minimum 2 years' experience in a similar position in a large luxury resort or hospitality industry
• Hands-on experience with Hotel Management Software (PMS); OPERA
• Strong affinity for and commitment to the hotel industry
• Strong market sense and results orientation
• Understanding of all hotel management best practices and relevant laws
• Eloquent in English communication in both written and spoken. Knowledge of additional languages is an advantage
• Diploma in Rooms Division, Hotel Management, or other relevant fields. Bachelor's degree is desirable

• Responsible for partner sales targets in accordance with the area
• Make 5 POS visits every day
• Ensuring the program in its area runs well and the programs sales targets can be met
• Coordinate with partner operational teams to obtain information regarding sales, competitors and field issues
• Monitoring the daily activities of field teams at partners
• Conducting field team training and refreshment training with partners (offline/online)

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

Administration

• Support and assist Senior Sales Manager for operational and administrative tasks

Offline sales

• Implement sales strategies

• Reply inquiries with timely manner (include FIT and Group)
• Proactively identify and pursue Sales opportunities in China markets
• Establish a strong presence and achieve significant market share
• Maintain long-term relationships with assigned agencies and segments

Digital sales

• Facilitates social media engagement and creating content in China digital channels (e.g., WeChat, Xiaohongshu, Douyin, etc.)
• Executes promotions campaigns in F&B, weddings, spa, rooms, and conferences through relevant digital and social media channels
• Engages in proactive online reputation management by surfacing relevant guest comments (positive and negative) in social media channels and responds accordingly
• Managing the MCN agencies we utilize and collaborating media partners
• Collaborating with the senior sales manager to develop monthly, quarterly, semi-annual, and annual promotion budgets, formats, and objectives, being accountable for ROI

• Minimum 2 years' experience in the same position or related fields in the hospitality industry

• Proficient in administrative tasks, consistently ensuring accurate and timely completion of assignments
• Strong organizational and time management skills
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Eloquent in English communication in both written and spoken
• Bachelor's degree in Sales, Marketing, Communications, or other relevant fields

Job Description

• Develop and execute the hotel marketing plan for the hotel activities and promotions in conjunction with different hotel departments (i.e. sales, food and beverage, spa etc.)
• Prepare and manage the hotel marketing budget in order to generate the best ROI for the hotel
• Manage and keep all social media channels relevant and engaging to the audience.
• Responsible of ensuring the Hotel and brand standards are adhered to in all written forms of communication including guestroom collateral, outlet collateral, public area brochure racks, hotel signage, etc.
• Responsible for all guest facing signage (guestroom TV’s, pre-arrival communications, digital displays, etc.) – including design, coordination and printing
• Create specific strategies for each distribution channel.
• Maintain websites content up-to date in all languages.
• Run and optimize metasearch campaigns.
• Measure and report the performance of all digital marketing campaigns, and assess against goals
• Strategically prepare and execute media buys for digital and print, working with key partners and suppliers (printer companies, photographers, PR agency, etc).
• Plan and oversees all hotel and corporate email marketing.
• Produce copy aligned with the voice and tone of the brand for digital ads, websites, OTAS, print advertising and internal advertising material.
• Assist to hotel events and seasonal activities to maximize social media and content generation opportunities.
• Coordinate and supervise all activities related to advertising in the filming of films, photo shoots, interviews with local and foreign media, carried out in the hotell.

Some of your duties will include:

·        Responsible for overseeing the IFMS (Infrastructure, Facilities, Maintenance and Services) technical support team and ensuring the delivery of high-quality maintenance support services. This role involves managing maintenance support operations, troubleshooting technical issues, and collaborating with other departments to improve processes.

·        Provide technical knowledge to maintenance teams in compliance with government and OEM standards.

·        Provide new methods or processes to improve current business maintenance practices.

·        Undertake maintenance planning, scheduling, and inventory material tracking.

·        Manage and monitor storage of purchased items.

·        Allocate planning of infrastructure maintenance and all necessary resources required to accomplish for Infrastructure maintenance activities.

·        Lead, mentor, and develop the technical support team to deliver exceptional service.

·        Oversee and manage the resolution of technical support requests.

·        Collaborate with cross-functional teams to define project requirements, deliverables, and timelines.

·        Manage project risks and implement mitigation strategies.

·        Serve as the primary escalation point for complex technical issues and provide advanced troubleshooting support.

·        Stay current with emerging technologies and industry trends to ensure the team is equipped with up-to-date knowledge.

·        Develop and document technical standards, processes, and procedures.

·        Develop and maintain support schedules to ensure adequate coverage.

·        Plan and coordinate support activities in alignment with company goals. Implement and monitor adherence to support policies and procedures.

·        Utilize SAP for tracking and managing support activities and resources.

·        Monitor and control costs associated with the technical support function. Prepare and present cost reports and forecasts to senior management: Develop and manage the maintenance budget, ensuring cost-effective purchasing practices; Monitor expenditures against the budget and implement cost-saving measures where possible; Prepare cost reports and forecasts related to procurement activities; Implement asset management processes to monitor the lifecycle and utilization of technical assets; Ensure that purchase orders are accurate and reflect agreed-upon terms and conditions; Monitor order status and ensure timely delivery of goods and services; Prepare cost estimation (owner estimate) of all planned projects in detail items and scope of works; Controlling cost estimation against overall budget planned in periodical basis as in the BP (monthly, quarterly, semesterly, yearly); Monitoring actual spending budget against planning of each and all projects against allocation in detail specs, variances, deviations in weekly to monthly basis.

·        Implement best practices and drive continuous improvement initiatives.

·        Monitor key performance indicators (KPIs) and report on team performance.

• Handle all incoming leads for weddings or social events.
• Develop lead sources through prospecting, referrals, trace files, and cold calls.
• Exceed personal sales goals on a monthly, quarterly, and annual basis through account development and maintenance.
• Conduct site inspections, food tasting, and coordination meetings with prospective and existing clients.
• Develop and implement new sales strategies, tactics, and action plans for the account base.
• Quote and negotiate prices within established parameters with potential and existing clients. Prepare contracts for clients.
• Manage events from start to finish, processing all relevant information pertaining to bookings
• Maintain and update current account information records.

• Ensure rooming lists are received 30 days prior to arrival with updated billing instructions.
• Ensure that deposits and cancellation fees, where applicable, are forwarded to the Accounting department.
• Distribute event information to the appropriate departments via memos, emails, banquet event orders, directives, and rooming lists in a professional and timely manner.
• Conduct daily meetings to review event contracts and ensure last-minute changes are communicated accordingly.
• Conduct coordination meetings to ensure key departments are fully aware of relevant details.
• Maintain visibility throughout events and act as the on-site client liaison.
• Follow up post-event to address any issues and solicit return business.
• Establish good business and social relationships within the industry and participate in PR activities to increase sales leads for the hotel.
• Prepare weekly, monthly, quarterly, and annual reports as required.

•Maintain and control hotel Information Technology such as internet, hotel computer system to ensure that all day to day operational matter is handled on time

•To ensure the departmental budget is adhered to in terms of expenditure by monitoring and controlling cost

•Maintain relationship with other department and management

Job Description

1. Support administration for Sales operations (e.g.: Integrated Business Planning, Forecast Accuracy, etc.).
2. Support administration process for budgeting.
3. Daily reporting of actual shipment.
4. Support the digitalization and improvement in the bidding process and assets management.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of Responsibilities:

• Demonstrates and communicates key drivers of guest satisfaction for the Ah Yat Abalone Seafood Restaurant
• Analyses service issues and identifies trends for the Ah Yat Abalone Seafood Restaurant
• Makes and executes the necessary decisions to keep the Ah Yat Abalone Seafood Restaurant moving forward toward achievement of goals
• Works with the hotel management team to develop an operational strategy that is aligned with the Ah Yat Abalone Seafood Restaurant business strategy and leads its execution
• Reviews the Ah Yat Abalone Seafood Restaurant reports and operations sales performance in accordance with the allocated budget
• Focuses on growing revenues and maximizes the financial performance of the department
• Coaches and supports operations the Ah Yat Abalone Seafood Restaurant team
• Communicates a clear and consistent message regarding the Ah Yat Abalone Seafood Restaurant goals to produce desired results
• Performs other duties, as assigned, to meet business needs
• Review guest feedback with the Ah Yat Abalone Seafood Restaurant team and verify that appropriate corrective action is taken
• Handles and oversees guest issues and complaints to establish engagement that differentiates guest experiences beyond extraordinary, and is highly regarded
• Stays visible and interfaces with customers on a regular basis to obtain feedback on the quality of product, service levels, and overall satisfaction
• Be responsible for monitoring guest/other department requests with actions in operating departments in timely manner

• Only for Expatriate
• Minimum 3 years' experience in the same position in Chinese Restaurant
• Proven track of achieving targets, has strong organizational and time management skills
• Knowledge of the Chinese Restaurant trend that generates revenue to increase profitability

• Strong business acumen and operation strategy, wants to win attitude with excellent time management skills

• Strong leadership skills with an acute sense of good judgment
• Can thrive in a high-pressure environment and has a strong operational strategy that is timely
• Knowledge of food safety principles and best practices, HACCP certification is desirable
• Eloquent in English communication in both written and spoken
• Fluent in Mandarin, both written and spoken with a certified language test (minimum HSK 3)
• Bachelor's degree in Hospitality, Sales & Marketing, or other relevant fields

1. Mencari peluang bisnis untuk hotel, mencapai target anggaran, serta memenuhi tujuan jumlah malam kamar dan pendapatan.
2. Memaksimalkan peluang keuntungan, menganalisis semua sumber bisnis, dan mengembangkan sumber dengan potensi keuntungan tertinggi.
3. Bekerja sama dengan personel lain untuk memastikan kelancaran operasional departemen, serta memastikan setiap anggota staf menjalankan tugasnya dengan baik.
4. Melaporkan kepada Asisten Direktur Penjualan mengenai keluhan, komentar, atau saran yang diterima dari tamu atau publik yang dapat meningkatkan layanan dan produk di Parador Hotels & Resorts.
5. Melakukan survei pasar dan mengumpulkan intelijen pemasaran mengenai pesaing untuk disampaikan kepada Direktur Penjualan agar beliau tetap terinformasi tentang perkembangan pasar.
6. Berpartisipasi dalam pameran dagang dan promosi penjualan yang ditugaskan oleh Direktur Penjualan.
7. Bepergian ke pasar sumber untuk mencari peluang bisnis serta menjalin dan/atau mengembangkan hubungan dengan pelanggan dan akun utama.
8. Memelihara hubungan positif dengan agen perjalanan, akun komersial, dan sumber bisnis lainnya untuk hotel.
9. Mengkoordinasikan fungsi-fungsi di hotel yang berkaitan dengan penjualan, insentif, dan lain-lain.
10. Berkomunikasi setiap hari dengan Departemen Front Office dan Food & Beverage untuk memastikan bahwa pelanggan menerima tingkat layanan yang tinggi.
11. Berpartisipasi dalam kegiatan sosial, klub, dan organisasi yang mempromosikan kepentingan hotel serta meningkatkan keterampilan profesional.
12. Menghadiri rapat sesuai kebutuhan atau arahan dari Direktur dan/atau Asisten Direktur Penjualan.
13. Bertanggung jawab atas promosi dan iklan hotel sesuai arahan dari Direktur dan/atau Asisten Direktur Penjualan.
14. Bernegosiasi dengan agen perjalanan, operator tur, grosir, maskapai penerbangan, dan pelanggan lain sesuai penugasan Direktur dan/atau Asisten Direktur Penjualan.
15. Menentukan layanan "VIP Guest" atau "Special Treatment" yang harus diterapkan oleh hotel.
16. Melaksanakan tugas lain yang diberikan oleh Manajemen.
17. Mewakili Manajemen jika diperlukan.