Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Manager (Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.

• Minimum 5 years’ experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years’ experience in people management
• Proven experience in managing successful B2C demand generation programmes
• Proven experience in managing CRM/lifecycle marketing and/or performance marketing
• Working knowledge of Hubspot and GA4
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English

• Supervise and provide feedback to the customer service team, ensuring smooth daily operations.
• Provide support to customer service staff when needed, assisting with complex tasks and resolving issues.
• Investigate and resolve customer complaints, ensuring consistently high levels of customer satisfaction.
• Effectively manage ticketing flow and coverage to ensure efficient handling of customer inquiries.
• Train team members on customer service best practices and company policies maintain high-quality service standards.
• Oversee the development and implementation of service policies, keeping both staff and customers informed.
• Maintain accurate documentation of customer service activities and compile performance reports.
• Collaborate with the Support team to ensure excellent service delivery and seamless coordination between teams.

About Igloo

Igloo (formerly Axinan) is the first full-stack insurtech firm to emerge from Singapore. With offices across Singapore, Indonesia, Thailand, the Philippines, Vietnam, Malaysia, China and India, Igloo is fueled by a mission of making insurance accessible and affordable for all. Igloo's innovation solutions empower companies to eliminate operational risk, drive new revenue streams and optimise and enhance their existing products and services. With a successful Pre-Series C fund round of US$36 million in Dec 2023, Igloo has now raised over US$100 million. The leading regional insurtech firm looks to expand regionally with strategic acquisitions and hiring great talent.

As a passionate team building meaningful solutions to make an impact, we are looking for like-minded individuals to join us at Igloo. At our core, we prioritise teamwork and foster a culture built on strong collaboration and we are looking for talented people like you.

About the role

We are seeking an experienced HR Manager in Jakarta as a strategic partner to the business line and hiring managers, aligning HR initiatives with company objectives. You will lead and drive the implementation of HR strategies, ensure competitive compensation frameworks, and maintain employee engagement and compliance with regulations.

Job Responsibilities 

• Collaborate with business lines and hiring managers to meet manpower demands and adapt to market dynamics.
• Lead the annual salary review and performance management exercise.
• Review and enhance compensation and performance frameworks to support employee growth and competitiveness.
• Oversee the full cycle of recruitment for the Indonesia office, ensuring a high-quality onboarding experience.
• Design and develop initiatives to foster employee engagement, satisfaction, and alignment with company values.
• Prepare and manage monthly payroll processing.
• Ensure HR practices comply with Indonesian labor laws and regulations, updating policies as needed.
• Advocate for Igloo’s vision, mission, and values, translating them into HR policies and guidelines.
• Support additional HR projects and initiatives as required.

• Bachelor's degree in Human Resources Management, Business Administration, or a related field (Master's degree preferred).

• Minimum 10 years of HR Generalist  / HR Business Partner experiences, preferably from an insurance company and has experience across different/ couples of HR functions.
• Excellent communication skills, ability to build relationships.
• Strong knowledge of Indonesian employment law.
• Excellent organizational skills and ability to prioritize work according to business needs.
• Strong tech savvy and curious to try and brave through new frontiers.
• A self-starter who embraces change and challenges.
• A hands-on contributor and a high level of flexibility and adaptability.
• Natural in attention to details. 

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.
• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.

We are seeking a highly experienced and knowledgeable professional to join our team as the Manager, MIS/Portfolio Risk. As a Portfolio Risk Manager, you will be responsible for the reporting aspects for our lending portfolio. You will work closely with cross-functional teams, including credit analysts, underwriters, and senior management, to develop and implement effective risk management reporting and strategies that align with our business objectives and regulatory requirements.

What you will do:

• Portfolio Risk Assessment: Assist in preparing risk assessments of our lending portfolio to identify potential vulnerabilities.
• Risk Management: Assist to develop and maintain risk tools to monitor portfolio performance and identify emerging risks.
• Monitoring and Reporting: Continuously monitor the portfolio's credit quality, delinquency rates, and other key credit risk indicators. Prepare regular reports for senior management and regulatory authorities.
• Communication: Communicate risk findings and recommendations to senior management and other stakeholders in a clear and concise manner.

What we are looking for:

• Bachelor's degree in finance, economics, or a related field.
• A minimum of 5 years of experience in credit or risk management within the financial services or fintech industry.
• Strong knowledge on credit risk and portfolio management.
• Familiarity with Basel requirements and best practices in risk management.
• Proficiency in data analysis and statistical tools.
• Excellent interpersonal, communications and presentation skills.
• Fluent in both written and spoken English.

Good to Haves:

• Team lead experience
• Fintech experience
• project management experience

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Technical Account Manager will be responsible for managing all pre-sales projects that are customer's related.

Job Descriptions

• Manage new and existing customer request
• Assist the sales team in delivering daily proposal to client
• Monitor the on going client-related project up to finishing and documentation
• Collaborate with the related department in delivering client to product activation
• Learn for new technology related to cloud and virtualization management, migration, and deployment

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Plan, pitch & follow up on the solutions presented to the partners. Answer their queries and close the deals by covering the other commercials.
• Develop a sales roadmap for the partner's initial 6 months with Teleport.
• Hit sales targets by successfully managing the performance of the entire country sales cycle from pre-sales to acquisition.
• Source for business opportunities and maintain a strong knowledge/awareness of ‘what's the latest in the market’ in terms of pricing as well as solutions.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Develop a deep understanding of our product and operational offerings; this includes developing the ability to creatively provide solutions to our various customer challenges.
• Build networks and deep working relationships with key decision-makers within our target customer groups; focus always on how we can help our customers address their various problems.
• Lead the presentation and creation of pitch/solutions decks; follow up with relevant legal and operational teams to ensure that our solutions are backed with robust legal documentation that protects Teleport as a service provider.
• Identify emerging local market shifts and new opportunities while being fully aware of new products and competition status. At the onset, you may be culture-shocked working in AirAsia and with the Teleport team.

• Bachelor's degree in business management, marketing or similar field
• Proven experience working as an area sales manager
• Track record of meeting and exceeding sales target
• Excellent leadership and motivational skills
• Strong analytical and problem-solving skills
• Willingness to travel on the job when the situation demands it

The Senior Sales Manager serves a pivotal role in driving revenue and ensuring the hotel's success in the competitive luxury hospitality market. Their primary purpose is to develop and implement strategic sales plans, targeting high-end clientele and maximizing sales opportunities. By building strong relationships with key corporate clients, travel agencies, and other stakeholders, they generate new business leads and maintain existing client connections. They collaborate with various departments to align sales efforts, optimize revenue, and enhance guest experiences.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Create and execute a strategic sales plan that expands our customer base and extends the company's global reach
• Meet with potential clients and grow long-lasting relationships that address their needs
• Identify knowledge gaps within the team and develop plans for filling them
• Directing and coordinating all sales activity
• Tracking and analyzing sales statistics based on key quantitative metrics
• Overseeing and directing performances of the sales team
• Identifying emerging markets to find new sales opportunities

• Bachelor's degree in business management, marketing or similar field
• Proven experience working as an area sales manager
• Track record of meeting and exceeding sales target
• Excellent leadership and motivational skills
• Strong analytical and problem-solving skills
• Willingness to travel on the job when the situation demands it

About Proforest 

Proforest is a global mission-driven organisation that supports the production and sourcing of agricultural and forest commodities that deliver positive environmental and social outcomes for People, Nature and Climate. We do this via facilitation and capacity building of multi-stakeholder and collaborative platforms between companies, NGOs, governments and civil society; working at landscape level to bring stakeholders tougher to collectively address systemic issues at scale, and working directly with companies in a consultancy capacity on responsible sourcing and production. Through our work we support positive change on cover issues such as protecting and restoring forests and natural ecosystems, respecting worker’s rights, advancing gender equality, sustainable livelihoods for producers, and respecting the rights of communities and indigenous people. 

What will you do? 

You’ll have responsibility for leading the development and implementation of IRF workplan, working closely with the Active Working Group of companies that have developed the tool and addressing everything from short term challenges to the longer term vision for the tool. Using your facilitation experience and excellent communication skills you will ensure all involved are informed, engaged and committed to delivering the IRF’s intended purpose and mission. 

Key responsibilities include: 

• Manage and deliver on the IRF workplan for the year 

• Manage and run the IRF Active Working Group of companies (operational for the development and maintenance of the tool) 

• Maintain helpdesk function for companies getting on board with the tool and new members within companies already using IRF 

• Continue sustaining external communication on the development of the IRF – maintain relationships with external organizations and interested stakeholders 

• Work closely with the POCG secretariat to make sure that the deliveries are aligned with the group’s expectations and agreed direction 

• Support with preparation for POCG in person meetings and IRF sessions specifically 

• Make sure IRF is creating links and integrating, where appropriate, outputs from the other POCG working groups. 

• Participate in daily operations meetings to liaise and coordinate closely with support departments regarding general administration and operations issues
• Check that all Front Office employees report to work punctually and are well groomed before each of their shift
• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Communicate all log entries by Duty Managers to ensure that all issues and concerns raised are closed with thorough follow up actions
• Ensure the efficient and effective operation of the Front Office and that departmental standards and procedures set out are strictly adhered to
• Liaise with Reservations Department in a high house situation and recommend actions to be taken. Check on closed-out dates to ensure efforts are made to achieve 100% occupancy with the highest yield possible
• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
• Liaise with Finance Department to ensure that credit procedures are properly carried out
• Analyze market trend, review rooming list and motivate Front Office employees to up-sell rooms with the view of achieving higher yield and increasing revenue
• Coordinate and monitor major group movements for meetings and conferences, and ensure that action plans cover all areas of operations handling
• Makes courtesy calls to VIPS, long stay and corporate guest to obtain feedback and pro-act to handle any lapses in service standards
• Handle all guest correspondences and ensure prompt follow-ups
• Manage daily room inventory and coordinate with Housekeeping to ensure requested rooms are cleaned according to arrival times
• Interview, select and recruit Front Office employees
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Prepare detailed induction programs for new employees
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here:

https://www.home.teleport.asia/ 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!

• Plan, pitch & follow up on the solutions presented to the partners. Answer their queries and close the deals by covering the other commercials.
• Develop a sales roadmap for the partner's initial 6 months with Teleport.
• Hit sales targets by successfully managing the performance of the entire country sales cycle from pre-sales to acquisition.
• Source for business opportunities and maintain a strong knowledge/awareness of ‘what's the latest in the market’ in terms of pricing as well as solutions.
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives.
• Develop a deep understanding of our product and operational offerings; this includes developing the ability to creatively provide solutions to our various customer challenges.
• Build networks and deep working relationships with key decision-makers within our target customer groups; focus always on how we can help our customers address their various problems.
• Lead the presentation and creation of pitch/solutions decks; follow up with relevant legal and operational teams to ensure that our solutions are backed with robust legal documentation that protects Teleport as a service provider.
• Identify emerging local market shifts and new opportunities while being fully aware of new products and competition status. At the onset, you may be culture-shocked working in AirAsia and with the Teleport team.

• Bachelor's degree in business management, marketing or similar field
• Proven experience working as an area sales manager
• Track record of meeting and exceeding sales target
• Excellent leadership and motivational skills
• Strong analytical and problem-solving skills
• Willingness to travel on the job when the situation demands it

As the Digital Marketing Manager, within the Artists Services division, you will be key to the artists online and audience development in the Indonesia market. The role will have a matrix reporting to both Local Head of Artist Services (Business). You will:

1. Create & Execute Creative & Effective Campaigns across content (including AR, VR, video and pop culture), social & digital media channels, CRM, media buy
2. Build strong Case Studies (plus points if your work has been recognized at creative digital or advertising awards)
3. Have strong experience, insights and great results with an "Always On" strategy
4. Be very effective at audience development and Engagement (Socials, CRM)
5. Be able to plan, monitor and optimize within budget, across a range of small to large campaigns
6. Be analytical, data driven, and delivers insightful reports with clear action points

You will be a valuable resource to Artist Services Lead and Project Managers to research artists’ target audience and position in market through thorough analysis of all data available. With this data, you will elaborate the artists’ development strategy on digital media platforms, defining the content to be produced, platforms to utilize, optimal schedule and budget, and coordinate the execution.

You will leverage the artists’ channels to grow audience, and increase engagement by implementing both organic activations and paid media campaigns, through relevant online and social media platforms, including YouTube, Instagram, TikTok, influencers etc. You will manage and monitor digital marketing budgets, set and maintain KPIs, while delivering weekly reports on digital marketing performance for the artists, external stakeholders and relevant cross functions teams.

Indonesia is one of key market for Asia having multiple business and entities.  Finance Manager in Indonesia will be the one responsible to manage finance team in Indonesia with three different entities and accountable for financial reporting, compliance, internal control, statutory accounts and tax reporting.

Financial reporting:

1. Monthly reporting, quarterly reporting, year-end closing – timely delivery with quality with different accounting systems.
2. Project finance review and controlling
3. Budget and Forecast (quarterly)
4. Ad hoc reporting: DSO, FCF, aging, billable ratio reporting but not limited to.

Accounting:

1. Statutory accounting and audit for all the entities under responsibilities
2. Tax reporting and tax compliance.
3. Management accounts and reporting in consolidation system with high level of accuracy
4. High quality balance sheet management – full reconciliation (audit trail)
5. Cash planning and controlling
6. Improving/reinforcing the Internal compliance and internal control

Reporting and Analysis:

1. Generate financial reports for country, validate/review and sign off.
2. Provide good level of details on deviation monthly quarterly basis for revenue down to EBITDA (including G&A).
3. Full analysis on overdue and tracking to control overdue and cashflow
4. Early warning to know as early possible on financial impact

Process Improvement:

1. Identify opportunities for process improvements in payment workflows, GL account management, and reporting.
2. Implement best practices to enhance efficiency, accuracy, and control within the department.
3. Will be key contact for migration of accounting system planned in year 2025: providing local requirements including tax reporting, statutory requirements, automation as required

Stakeholder/People management:

1. Multiple stakeholder management in matrix organization to deliver financial report as needed.
2. Managing local Finance team
3. Managing change management within FIN - breaking the silo, moving out from status quo.
4. Communication with different business line, service line, group, region, legal
5. Problem solving, find a root cause and solution with multiple stakeholders