About the Role 

The Senior Cloud Security Engineer plays a crucial role in Amartha. You will be the warrior who will spearhead various Information Security programs to protect Amartha from internal and external threats.

About the team

The Information Security team in Amartha is a group of dynamic, highly-analytical  individuals who are highly mindful in driving security and privacy by design within the various aspects of product lifecycle and engineering processes. We are the team who are highly passionate to be the security enabler of Amartha’s systems

Job Desc/What will you do

• Identify current and emerging technology issues including security trends, vulnerabilities and threats over the cloud-based infrastructure
• Recognize complex technical issues and managing them within a fast-paced business environment
• Perform proactive investigation to analyze security weaknesses and recommend appropriate strategies
• Perform Threat intelligence activities
• Work closely with internal and external teams to implement security solutions
• Acquire and implement new technological solutions to enhance organizational security posture
• Identify, define and document system security requirements and recommend solutions
• Monitor systems for irregular behavior and set up preventive measures
• Enhance the effectiveness of cloud security related processes through automation and orchestration

Requirements

• 5+ years of related job experience
• Excellent analytical and interpersonal skills
• Ability to express technical information clearly at different organizational levels
• Having relevant certification are preferable 
• Familiarity with Cloud Security concepts, principles, and technologies
• Familiar with Cloud Platform such as GCP, AWS 
• Experienced in scripting using Python, Bash scripting
• Familiar with a variety of DevSecOps toolkits, including Ansible, Jenkins, Artifactory, Jira, Terraform, Git/Version Control Software, or comparable technologies
• Familiar with a variety of Pentesting toolkits, including BurpSuite, Hydra, Nessus, NMap, Metasploit, Frida, MobSF, or comparable technologies
• Tools familiarity : Python, Bash, TerraFrom, Ansible, GitHub, Jenkins, Artifactory, Jira, Terraform, Git, Nessus, NMap, Metasploit

Responsibilities

• As a key point of contact for clients, answering queries, providing technical advice and introducing new products.
• To provide pre and post sales technical advice and support related to products.
• Responsible for the development of the consulting/ design engineering firms, municipal and governmental bodies/ authorities in Indonesia, mainly for High-Rise Building & Manufacturing projects.
• Build up a professional specification know-how, tools, database and network.
• Secure specifications of Sika Products and application solutions in all the relevant projects.
• Develop strategic plans and high-level corporate relationship with the technical decision makers.
• Regular planned calls to architect/engineering firms, jobsite consultants and governmental bodies.
• Responsible for preparing submittals, technical proposals, and conducting seminars.
• Corporate and coordinate with other Specification and Technical Engineers, TM & KPM.
• Assist sales team to close sales opportunities, as well as proactively generate new business opportunities

Sebagai Sales Engineer yang akan bekerja di Kawan Lama Group di bawah PT. Kawan Lama Solusi di Kota Banyuwangi, Anda akan menggabungkan pengetahuan teknis dengan keterampilan penjualan. Tidak hanya memenuhi target penjualan, akan membantu customer (perusahaan, lembaga atau institusi) untuk mendapatkan solusi teknis dari produk-produk teknik yang dimiliki Kawan Lama Group.

• Manage Data Warehouse and automation services and fulfill report that need by user
• Work with other divisions and/or service providers to optimize DWH
• Document Project Solution on project Solution Architecture Document
• Follow PM Procedure, Release Management Procedure, Software Development Procedure, Software QA Procedure and Change Management Procedure

• Experience with conducting database development in Banking/financial industry (min 2 years of experience in Banking Industry)
• Knowledge/experience in transaction banking and regulatory reporting business processes and data requirements
• Familiar with Database Structure (SQL Server - SSIS, Oracle)
• Familiar with Programming Languange (.net, C#)
• Familioar with excel macro
• Familiar with Project Management tools such as JIRA and Confluence

• Handle library operation services (circulation, membership, photocopy machine services, reception etc.)
• Assist librarian for library processing (labeling and shelving)
• Assist librarian to conduct library event
• Help library stock checking (opname)
• Any other duties as instructed by the supervisor

To contribute to the scholarship and intellectual life of the University by conducting University TriDharma as appropriate under Head of Department supervision. To  participate in the University and wider Department activities. The main responsibility includes the following :

• To engage in undergraduate teaching. The range of duties may vary from time to time but faculty are engaged primarily in lecturing. Some class teaching may also be required. 
• To conduct research, which enhances the School’s high academic reputation. Publication of articles in refereed journals or proceedings, author of book, book editing, module/lesson plan, book translation, and seminar/conference presenter/speaker are some alternative outcomes. 
• To manage as appropriate any research grants secured, including the recruitment and management of any research assistants. To be responsible for the timely delivery of associated research reports. 
• To engage in examining duties, i.e. the production of exam questions/papers, exam marking and moderation. 
• To participate in various Community Development activity approved by the University. 
• To act as academic advisor to students and to refer students to sources of pastoral support. 
• To participate in various University events as committee. 
• To implement other duties and tasks required by Faculty and/or Rectorate. 

• Identify and evaluate potential suppliers.
• Receive and review purchase requisitions.
• Prepare and process purchase orders.
• Identify cost-saving opportunities without compromising quality.
• Track and report on procurement expenditures.
• Prepare regular reports on procurement activities and performance.
• Ability to analyze procurement data to identify trends, patterns, and areas for improvement.

• Melakukan Preventive, Predictive, dan Corrective peralatan Instrument dan Automation di Finishing Area
• Mampu melakukan modifikasi program PLC
• Melakukan Trouble shooting peralatan Instrumentasi seperti Pneumatic, Hydraulic dan Electronical devices.

Sales Engineer, atau yang sering disingkat SE, adalah profesi yang memadukan keahlian teknis dan kemampuan penjualan. Berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

Mendorong pertumbuhan bisnis dengan memahami kebutuhan pelanggan, Memadukan pengetahuan teknis dan kemampuan penjualan memberikan solusi teknis, dan secara efektif mengartikulasikan nilai produk atau layanan, berperan sebagai jembatan antara tim penjualan dan pelanggan, memastikan kelancaran proses penjualan produk atau layanan yang bersifat teknis dan kompleks.

CRM Strategy and Execution

• Develop and implement CRM strategies to meet business objectives.
• Utilize CRM platform to create, manage, and optimize multi-channel marketing campaigns.
• Segment customer data to personalize and target communications effectively

Campaign Management:

• Design and execute automated workflows, email campaigns, web push
  notifications, Whatsapp campaigns, etc.
• Monitor and analyze campaign performance, adjusting tactics as needed to
  improve results.
• Coordinate with marketing, sales, and academic teams to align CRM activities
  with broader marketing initiatives.

Customer Data Management:

• Ensure the accuracy and integrity of customer data within the CRM system.
• Implement data enrichment strategies to enhance customer profiles.
• Conduct regular data audits and cleanups to maintain data quality

Analytics and Reporting:

• Track key performance indicators (KPIs) to measure the success of CRM
  initiatives.
• Generate reports and insights to inform decision-making and strategy
  adjustments.
• Utilize A/B testing to refine and improve campaign effectiveness.

Customer Engagement and Retention:

• Develop and implement initiatives to enhance customer retention.
• Analyze customer feedback and behavior to identify opportunities for improving
  customer experience.
• Collaborate with customer service teams to address customer issues and
  enhance satisfaction.

System Maintenance and Optimization:

• Ensure the CRM system is configured correctly and operating efficiently.
• Stay updated on the latest CRM trends and technologies to recommend
  improvements

•Pendidikan Min. S1 (Diutamakan Teknik Komputer)

•Memiliki pemahaman yang baik dalam Administrasi server Window

•Memiliki Pemahaman dalam Pemrograman Wonderware Intouch

•Memiliki pengetahuan yang mendalam tentang bahasa C++: logika pemrograman, struktur data array, dan konsep OOP (pemrograman berorientasi objek), pengkodean program C#, intouch

•Administrasi, bahasa server SQL

• Prepare drawing (calculation sheet and hose) for domestic market and Malaysia market
• Prepare and check drawings (fitting, ancillary, others related to product) for domestic market and Malaysia market.
• Prepare document for design and development of hose product (planning, input, output, review, verification, validation)
• Review contract content, prepare inquiry letter for making procedure and prepare making procedure 
• Prepare and check travel card of every MH order
• Prepare travel card package (BOM, actual material cost)
• Prepare drawing list, Inspection Test Plan (ITP) and another document for customer  
• Prepare procedure related to specification, technical and process of the product and make sure in line with actual production
• Investigate the nonconformity (NN) and prepare the corrective action and preventive action to solve a problem
• Research and conduct trial to new part, new material for improvement and cost down, and coordinate with related section 

Technical Engineer – Customer Service provides maintenance & repair service and meet customer’s expectation level of service quality. He/she also is responsible for checking the qualities of products in the market and provide feedback for future product development.

• Provide repair and calibration service for products sold.
• Ensure efficiency and quality of repair service can meet targets.
• Follow SOP to record each incoming service demand in system properly.
• Comply with national law, state decrees, ethical compliance. (MFDS, Consumer Protection Act, Privacy Act, etc.)
• Identify and provide technical solutions for customers (i.e. hospitals, consumers, etc.)
• Give excellent after sales service
• Make report from daily activities to supervisor

1.     Diploma in Electrical Engineering, Electronic Engineering or Electromedical Engineering (preferable)

2.     Prior knowledge and experience in handling low voltage electrical devices is an advantage

3.     Having keen interest in handling low voltage electrical devices and medical equipment (BPM, Nebulizer, etc.)

4.     Excellent English skill (both oral and written) is an advantage. Proficient in electrical analysis techniques (low voltage)

An AI/ML Engineer is responsible for designing, developing, and deploying machine learning or artificial intelligence solutions that solve complex problems and enhance business outcomes. This role involves leveraging AI technologies to optimize processes, improve efficiency, and drive strategic business growth. This role will work on developing advanced models, integrating them into systems, and collaborating with cross-functional teams to deliver innovative AIdriven solutions that support the organization's objectives.

Key Responsibilities:

• Design, develop, and train machine learning and deep learning models
• Experiment with different architectures and configurations to optimize model performance
• Integrate AI models into existing systems and applications
• Deploy models into production environments and ensure their proper functioning
• Optimize models for performance, scalability, and cost-effectiveness
• Conduct research to explore new methodologies and techniques for LLM optimization
• Work closely with data engineers, business intelligence, software engineers, product managers and management
• Communicate technical concepts and results to non-technical stakeholders
• Collaborate to define project requirements and deliverables
• Monitor the performance of the models in production and continuously improve models based on feedback and new data
• Document the development process, models, and algorithms
• Prepare reports and presentations on project progress and outcomes

• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, or a related field
• Proven experience in machine learning, deep learning, and AI model development
• Hands-on experience with AI frameworks and libraries (e.g., TensorFlow, PyTorch, Keras, v, etc)
• Proficiency in Python and one or more programming languages such as Java, Javascript, or GoLang is a plus
• Strong understanding of machine learning & deep learning algorithms
• Experience with training, fine-tuning, and deploying LLMs (e.g., GPT, LLAMA, mistral)
• Expertise in using AI development frameworks such as TensorFlow, PyTorch, LangChain, Hugging Face Transformers
• Understanding of software development principles and practices
• Strong problem-solving abilities and analytical thinking
• Ability to work collaboratively in a team environment and effectively communicate technical concepts to non-technical stakeholders

• Supportive teammates
• Health insurance benefits
• Self development activities that support careers
• Hybrid working arrangement

Position Overview:

We are seeking a motivated and detail-oriented Data Analyst to join our team on a part-time basis. This role is ideal for candidate who are passionate about leveraging data to enhance student success. The successful candidate will play a critical role in analyzing and interpreting data to support the academic progress and overall success of our students.

Key Responsibilities:

1. Data Collection and Management:
   • Gather and manage data from various sources, ensuring accuracy and integrity.
   • Develop and maintain databases, data systems, and data collection processes.
2. Data Analysis:
   • Analyze student performance data to identify trends, patterns, and insights.
   • Use statistical techniques and software tools to interpret data and provide actionable insights.
3. Reporting:
   • Prepare and present comprehensive reports on student performance and success metrics.
   • Create visualizations and dashboards to effectively communicate findings to stakeholders.

Responsible of plan, manage, and execute IT general activities especially in system and application development in company.

About Us

INDICO is a digital technology subsidiary company of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios, including Kuncie (edu-tech), Fita (health-tech), and Majamojo (game). Moving forward, INDICO aims to explore opportunities in multiple verticals adjacent to Telkomsel’s digital businesses. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset).

What you will do but not limited to:

• Work in collaborative, value-driven teams and customer-first mindset to build innovative platforms. 

• Use and improve continuous delivery practices to deliver high-quality software that scalable, reusable, reliable, robust and secure 

• Efficiently utilize and improve DevSecOps tools and practices to build and deploy software 

• Analyze and organize raw data. 

• Build data systems and pipelines. 

• Evaluate business needs and objectives 

• Combine raw information from different sources and data types. 

• Explore ways to enhance data quality and reliability. 

• Develop analytical tools and programs. 

• Collaborate with data scientists and architects on several projects. 

• Bachelor’s degree in Computer Science, IT, or related major. 

• Min 2 years of experience as data engineer with strong capabilities in development languages like phyton, SQL or others. 

• Well experienced in build and manage ETL process for data transformation, quality and reliability. 

• Well experience in building data platform based on server cluster such as Hadoop, Spark and Kafka and using any of the major CSPs (AWS, GCP or Azure). 

• Ability to deliver high-quality, well-tested, reusable, secure code and follow INDICO CI/CD pipeline. 

• Strong in technical expertise with various data sources & types. 

• Having Data engineering or Cloud certification is a plus. 

Key Responsibilities:

• Oversee management of private cloud and open-source technology services
• Ensure projects are delivered on time and within budget
• Manage client relationships and ensure customer satisfaction
• Lead and manage a team of cloud engineers and support staff
• Develop and manage project plans.

Ruang Lingkup Pekerjaan:

• Bekerja onsite dengan penjadwalan shift (L0/L1)
• Bertugas sebagai application support helpdesk dan operator aplikasi (L0)
• Melakukan koordinasi dengan IT engineer lainnya (L0/L1)
• Melakukan monitoring sistem dan troubleshoot (L1)

Your Career

As a Palo Alto Networks Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
• Present to customers as our expert at all levels in the customer hierarchy from technician to manager
• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
• Work closely with product and engineering to debug and correct challenges encountered during POCs
• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
• Create new demo scenarios and use cases
• Discuss complex platform architectures to prospects
• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

We are looking for a Salesperson to secure short and long-term profitable business for our client through proactive business development based on the fundamental understanding of the customer's business, operations, and objectives. Actively manage and mobilize internal resources to deliver efficient and effective end-to-end solutions allowing a seamless transition from sales to operations. Develop both internal and external relation/s in order to actively contribute to making customers and company successful. This job role could be focused on selling an ERP (ODOO) to Custom Business Solutions (Enterprise Software, Mobile Apps, Websites), Outsourcing, and Vertical Solution.

Key Responsibilities:

● Support the Sales Teams to qualify leads, identify customers' Pain Points and Translate Technologies into Solutions that meet Customers' Business Goals.

● Providing pre-sales technical assistance, product education, and after-sales support services.

● Supporting marketing activities by attending trade shows, conferences and marketing events.

● Making technical presentations and demonstrating how a product meets client needs.

● Maintain existing customer base and develop new customer base to ensure continuous business growth

● Communicate and work closely with other departments in ensuring the overall company objectives/performance is achieved

● Foster strong relationship with customers and suppliers/vendors, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.

• You have an Bachelor’s degree in Computer Science or Information Technology
• Have Experience as software engineer
• Have a minimum of 4 years experience in a related position.
• Have a strong base or network in Information Technology (IT) industry
• Have a knowledge and experience in ERP Odoo project
• Have good communication; interpersonal skills include Consultative selling skills and commercial understanding

Skills :

• Communication,
• Leadership,
• Presentation,
• Marketing,
• Business Plan,
• Business Development,
• Management Skills

• Learning & Network Opportunities,
• Professional Development,
• BPJS TK,
• Insurance (AIA),
• Ownership Laptop,
• Company events and activities.

I&C Engineer Responsible for monitoring and supervise I&C works such as preparation works through full installation including erection tests and through pre-commissioning stage and activities.

• Ability to work creatively and analytically in a problem-solving environment.
• Desire to work in an information systems environment.
• Good communication (written & oral) and interpersonal skills.
• Ability to work with Microsoft Office (Excel, Word, and Power Point)

The Machine Learning Engineer will be responsible for the following activities:

1. interpret our customers’ needs, and extract value from their data using GCP and its suite of tools
2. be involved in pre-sales activities as well as building upon our customers’ cloud infrastructure, creating analytics in the cloud
3. advocate for Google Cloud Platform and all of its products: Vertex AI, Cloud SQL, BigQuery, etc.
4. understanding the customer's requirements and suggesting a product or service accordingly
5. demonstrating the product and services
6. develop new products or integrations as required
7. undertake such duties and exercise such powers in relation to the Group Companies and its business as the Board shall from time to time assign to or vest in him;
8. in the discharge of such duties and in the exercise of such powers, observe and comply with all resolutions, regulations and directions from time to time made or given by the Company or the Board;
9. unless prevented by ill health or accident, devote so much of his time and attention and ability to the discharge of his duties hereunder;
10. in pursuance of his duties hereunder perform such services for any Group Company and accept such offices in such Group Company as the Board may from time to time reasonably require; and