• Develop and manage existing merchants
• Responsible for merchant growth
• Drive usage and adoption of our product, using data and best practices.
• Create and execute marketing campaign for merchant
• Collaborate with Marketing Team to give more exposures on merchants
• Generate performance report regularly and share insights to merchants for performance improvement

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What’s in it for you:
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:
Solicit group, transient and/or banquet business, and reach consistent achievement of sales objectives
Establish parameters, quotes and negotiate prices and seal contracts
Participate in tradeshows, conventions and promotional events
Maintain accounts, contact, activity and business details

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shapes the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets. Come join us now!

Why Join Us?

At LUXASIA, we believe there is beauty within every talent - that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn't that beautiful?

Position Purpose:             

• To oversee, develop and leverage the performance of brand in Indonesia market. Specifically, to focus on developing brand image and positioning, sales turnover as well as profitability.
• The successful candidate is responsible for brand building initiatives in the local markets to establish a strong brand image and awareness to recruit and retain customers. She / he is responsible for the full spectrum of brand marketing (product management, media, ecommerce, PR, visual merchandising, launching new products as well as animating key pillars, etc...) with the objectives of growing the brand love and market share.
• Build Niche Beauty to be a leading and profitable luxury beauty brand in the market by developing an effective and dynamic local brand team and be a great yet collaborative partner across internal functions to deliver business goals, volumes and profit contribution, as well as with the principle to align business priorities and above-the-line activities with execution in-market.
• Full P&L responsibility to meet brand’s Budgets KPIs (Retail Sales, Net Sales, Expenses and OP), create a long-term business roadmap to establish Niche Beauty as a sustainable and profitable brand in the market.

Description of Duties:

Brand Marketing:

• Develop and implement product marketing plan in consistency by ensure all marketing collaterals online and offline, POSM, samples meant for the launches are well prepared and delivered accordingly for maximum impact and bring the
• Brand strategy to life and constantly explore new opportunities to win market share.
• Direct responsibility and accountability for building and managing budget plans, timely phasing of A&P management, forecast accuracy of products.
• Work collaborative with the brand partner and internal team to manage BTL & P&L by plan, coordinate, and measure the implementation of trade marketing activities such as consumer launch events, boutique/store activities and marketing support for campaigns.
• Cultivate the Brand passion by being a proactive partner and collaborator to internal and external team with timely reporting and feedback.
• Actively explore CRM opportunities, translate the CRM insights into marketing activities to drive customer recruitment, engagement, premiumization and loyalization.
• To work closely with Education & Sales team to develop and coordinate integrated marketing to create consumer-centric demand campaigns and activation which will generate positive and direct impact on sales.
• Constantly explore digital and social media platforms to create omni-channel strategy to expand reach.
• Be creative in PR and PR community’s engagement to steer our position.
• Perform market analysis to Identify, and align with the brand partner, on any consumer and market knowledge gaps, review key in-market data points on a regular basis (store surveys, sales reports etc) to monitor market growth or competitor threats, and to inform go-to-market plans and tactics.

Planning Function:

• Analyze market data and sales trend to set up annual budget, in terms of revenue, expenditures and profitability.
• Create and develop clear business strategies to achieve daily/monthly/yearly goals.
• Create and develop marketing plans as well as setting up clear indicators to measure the results of each activity.

Operational:

• Effectively execute marketing activities according to marketing calendar and to ensure the return of investment.
• Set up sales target, periodic sales forecast and must ensure the expected sales outcome is achieved.
• Construct monthly sales report that summarizes sales achievement, marketing activities updates and competitive landscape for submission to principal.
• Manage, control, and implement optimum merchandising in accordance with brand guidelines.
• Explore, prospect, and manage consumer data, encouraging engagement programs to maintain long run goals.

Liaison:

• Liaise with respective principal in bringing a consistent brand image & marketing programs i.e. marketing campaign, product launch, PR event, etc.
• Liaise with respective government institutions to ensure that all practices comply to regulation.
• Liaise with local partners and ensure business milestones and SOPs are in place.

Job Requirement (Knowledge & Skill):

• At least 8 years’ experience in related field, with 5 years as brand manager in beauty backgrounds
• Strong creative, analytical, communication and organization skills
• Possess a degree in business, marketing or a related degree. Preferably Brand Managers also hold an advanced degree
• Have background of retail sales, inventory management, marketing and brand management
• Have a good handle on consumer and market insights, including the ability to analyze market data, and he or she may be tasked with conducting consumer research

Key Results / Measures:

• Sales achievement & sales growth
• Brand profitability
• Inventory management: stock holding, excess & obsolescence
• Number of valid consumer database 
• Consumer engagement index & program
• Number of marketing activities execution and effectiveness
• Visual merchandising execution

Assistant Director of Talent & Culture

The Assistant Director of Talent & Culture encompasses a wide range of responsibilities related to managing the human capital within the organization. The person is responsible for supporting the Director of Talent & Culture in the development & formulation of policies, procedures and practices to support the operational needs of the Hotel.

The Assistant Director of Talent and Culture supervises and provides consultation to the management on strategic staffing plans, compensation, benefits, training and development, budget, and labor relations. The person is also expected to take leadership role in developing a culture that supports the hotel's strategic goals. 

Strong leadership, communication, and problem-solving skills are essential for success in this role.

Employment will be under local contract. Open for Indonesian citizen only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Talent Acquisition and Management. Oversee the recruitment and selection process, ensuring the organization attracts and retains top talent. Develop and manage talent management programs, including onboarding, training, and career development.
• Employee Relations. Handle employee relations issues, including conflict resolution, performance improvement plans, and disciplinary actions. Ensure compliance with labor laws, regulations, and company policies.
• Compensation and Benefits. Manage and oversee compensation and benefits programs, including salary structures, bonuses, and employee benefits packages. Monitor industry trends and adjust compensation and benefits strategies as necessary.
• HR Compliance. Ensure the organization complies with all relevant labor laws, regulations, and industry standards. Develop and maintain HR policies and procedures that are in compliance with legal requirements.
• Diversity, Equity, and Inclusion (DEI). Lead DEI initiatives and programs, promoting a diverse and inclusive workplace. Monitor and report on DEI progress and areas for improvement.
• Employee Wellness and Safety. Promote employee health and well-being by overseeing wellness programs and safety measures. Develop and implement workplace safety policies and procedures.
• Reporting and Analytics. Generate HR-related reports and analytics to assess the effectiveness of HR programs and initiatives. Use data to make informed decisions and recommendations.

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into Strategic FSI accounts in Indonesia. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major FSI accounts in Indonesia 
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

Your Career

As we continue to grow as an organization, we are hiring premier Major accounts sales professionals to run and drive sales engagements into Strategic Service Provider (Telco) accounts in Indonesia. You will be expected to exceed sales quota by creating and implementing strategic account plans targeting Enterprise wide deployments of the Palo Alto Networks Next Generation Security Platform. Partnering with a systems engineer, you will displace competing technologies and build market share within your targeted list of major accounts.

You are motivated by a hunger to solve critically difficult challenges that face our clients. You develop trusted relationships at a high executive level, focusing on the strategic nature of the partnership. This means that you have a concrete understanding of our product suites, and are able to help identify areas that can be resolved by our solutions. Your credibility will guide customers in their search to transition to a more secure online environment. You feel empowered by our product offerings - and love a technical challenge. 

Your Impact

• Acquire, lead, and develop major Service Provider (Telco) accounts in Indonesia
• Strong account management skills to identify cross-selling and up-selling opportunities within targeted major accounts
• Conduct effective presentations to C—level sales planning, leading to accurate forecasting of the business
• Establish relationships with and sell through channel partners
• Demonstrate knowledge of cybersecurity industry, products, and competitor offerings 
• Rolodex of mid to senior level connects in the named accounts

• Source candidates from multiple channels and make recommendation for new channels
• Manage candidate source to ensure a continuous stream of candidates
• Shortlist candidates and select the best from our pool of applicants
• Identify great talents for potential needs in the company
• Interview candidate for culture-fit selection process
• Keep track and prepare reports of open positions, hiring funnel, turnover rate, and headcount requisition from hiring managers
• Participate in a variety of HR projects

The Talent & Culture Daily Worker supports the daily operations of the Talent & Culture department. They assist with recruitment, organizing employee engagement activities, assisting with performance management processes, and maintaining accurate human resources records.

Strategy & Planning

• Membuat perencanaan kegiatan strategi jangka pendek dan mengkoordinasikan dengan seluruh staff/bagian. 
• Mengidentifikasi prospek, melekukan pendekatan kepada prospek dan mengembangkannya
• Menjaga stabilitas portfolio Cabang dan meningkatan kredibilitas Bank CIMB Niaga Syariah

Business Performance and Management

• Mengidentifikasi potensi ekonomi di wilayah kerjanya dan berperan aktif dalam strategi pengembangan bisnis untuk memperluas pangsa pasar (termasuk bisnis porsi haji) 
• Melakukan pemantauan terhadap pembiayaan2 yang bermasalah, kunjungan kepada nasabah dan problem solving jika ada kendala 
• Mewakili perusahaan dalam berurusan dengan instansi-instansi pemerintah seperti BI, Perbanas, Kepolisian, BMPD (Badan Musyawarah Perbankan Daerah), Pengadilan Negeri, Bazarnas, Asbisindo, Kemenag, Travel KBIH, dll, sesuai dengan kapasitas yang diberikan oleh Perusahaan

People Management

• Mengarahkan, memotivasi, mengevaluasi, melakukan pengaderisasian dan mengembangkan sumber daya karyawan secara periodic melalui bimbingan dan pengarahan. 
• Menciptakan system dan suasana kerja yang harmonis dalam mencapai efisiensi, efektivitas, dan produktivitas cabang khususnya.

Regulatory Compliance

• Comply with policies, procedures, syariah compliance and Regulatory.

Restaurant Manager (VIEW)

As a Restaurant Manager of VIEW, you will be responsible for overseeing the daily operations and ensuring the success of a high-end dining establishment. Your primary focus will be on delivering an exceptional dining experience, managing a team of skilled professionals, and maintaining the restaurant's reputation for excellence.

Employment will be under local contract. Open for Indonesian citizens only. 

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Ensures guests are well looked after, from the moment they arrive to the time they leave.
• Enquires whether guests are satisfied throughout the meal.
• Offers attentive service to guests, adapting to any constraint.
• Establishes good relations with guests, offering advice and fostering customer loyalty.
• Promotes the F&B offer under his/her responsibility.
• Organizes the work for the team, including the need to multi-skill in employees' job requirements.
• Ensures the point of sale is prepared to a high standard.
• Takes the global level of activity into account when managing the flow of guests, placement at tables and reservations.
• Ensures the equipment used remains in good condition.
• Develop and manage the restaurant's budget, including revenue and expenses.
• Control costs, such as food and labor costs, to maximize profitability.
• Prepare and analyze financial reports, such as profit and loss statements.
• Implement pricing strategies and promotions to increase sales.

Financial Responsibilities  :

• Menjalankan rencana aktivitas penjualan berdasarkan target mortgage booking volume yang ditetapkan.
• Mempertahanan & menjaga relasi baik dengan Business partners, Networks & Client Base.

Operational Responsibilities :

• Memastikan, mengidentifikasi dan mencegah terjadinya operation loss, potensial fraud di cabang serta memastikan tercapainya hasil penilaian Audit yang memuaskan.
• Menjalankan prosedur sejalan dengan SOP yang berlaku dan memastikan kepatuhan atas standar perusahaan serta peraturan Bank Indonesia dan OJK

Service Responsibilities :

• Memastikan pelaksanaan pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah.
• Menjalankan sales service sehingga pelayanan yang diberikan kepada nasabah sesuai dengan standard layanan CIMB Niaga.
• Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaiannya dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.

• Source candidates from multiple channels and make recommendation for new channels
• Manage candidate source to ensure a continuous stream of candidates
• Shortlist candidates and select the best from our pool of applicants
• Identify great talents for potential needs in the company
• Interview candidate for culture-fit selection process
• Keep track and prepare reports of open positions, hiring funnel, turnover rate, and headcount requisition from hiring managers
• Stay abreast of relevant news in the tech industry and talent market competitive landscape
• Participate in a variety of HR projects

• Ensure accurate reporting of new joiner training provided by trainers.
• Deliver refresher training to existing employees and ensure proper documentation.
• Maintain and update the schedule for refresher training sessions.
• Regularly review and update training materials on a monthly basis.

• Bachelor's degree or equivalent experience required, with a preference for backgrounds in finance, banking, or related fields.
• At least 2 years of valuable experience as a Trainer or QC to our dynamic team.
• Ignite your passion for the financial technology industry.
• Showcase proficiency in Microsoft Office, Google Sheets, and Google Drive.
• Elevate your career with effective coaching, facilitation, and team-building skills.
• Strong communication and presentation skills, ensuring your ideas resonate and inspire.
• Harness your strong analytical skills to drive impactful results.
• Craft compelling narratives with proficient writing skills, showcasing your ability to articulate ideas clearly and persuasively.
• Fluent in both Bahasa and English (is preferred).

• Prepare performance reports of the QC Team, conduct analysis, and engage in discussions with the Head of Collection on new strategies, work programs, regulations, SOPs, capacity plans, and other matters pertaining to the QC process.
• Create, execute, monitor, evaluate, and enhance programs, methodologies, and training initiatives.
• Analyze Quality Control test results and deliver feedback and interpretation to the Collection Team.
• Ensure seamless integration of all Quality Control activities within the program's work management system and technology.
• Oversee, assess, evaluate, and enhance the performance of the QC Teams to meet the KPI targets and motivate team members to attain plan goals.
• Participate in Collection Meetings with the Collection Manager.

• Bachelor's degree or equivalent experience required, with a preference for a background in finance, banking, or a related field.
• At least 2 years in a supervisory or team leadership role.
• Genuine enthusiasm for the dynamic landscape of the financial technology industry.
• Demonstrated expertise in coaching, facilitation, presentation, and team building.
• Previous experience in Agency Management is highly desirable.
• Proficiency in Microsoft Office, Google Sheets, and Google Drive is a must.
• Exceptional communication, investigation, and negotiation skills.
• Outstanding verbal and written communication skills.
• Keen attention to detail and exceptional analytical skills.
• Fluency in both Bahasa and English (preferred).

Financial Responsibilities  :

• Membuat rencana aktivitas penjualan berdasarkan target yang ditetapkan, menentukan prioritas yang harus dicapai dalam jangka pendek maupun jangka panjang sehingga rencana kerja tersosialisasi dengan baik.
• Memastikan penguasaan dan pemahaman mendalam atas produk-produk yang dikeluarkan perusahaan, maupun produk-produk investasi dan relevansinya dengan kebutuhan pasar 

Operational Responsibilities :

• Mematuhi prosedur dan peraturan internal maupun eksternal dalam hal : KYC, Compliance, Certification, Audit.

Service Responsibilities :

• Memastikan pelaksanaan  pelayanan kepada nasabah untuk memastikan kepatuhan terhadap standar perusahaan dalam meningkatkan kualitas kepuasan nasabah
• Memastikan tingkat kepuasan nasabah atas layanan finansial yang diberikan, demi membangun hubungan baik dengan nasabah preferred existing maupun baru

Memastikan seluruh keluhan/complaint nasabah terselesaikan dengan baik, serta memastikan penyelesaian dilakukan tepat waktu dan memenuhi kebutuhan nasabah dengan tetap memperhatikan ketentuan yang berlaku di CIMB Niaga.