Primary Responsibilities:

• Establish and maintain seamless co-ordination & co-operation with all departments  to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.

• Ensure that the team is trained for all safety provisions.
• Ensure optimal, cost effective use of the resources and educate the team on the same.
• Check and ensure that the temperature of cold stores, public areas etc. are maintained as per the specifications.
• Check and ensure the working condition of fire detectors, fire fighting systems, transformers, electrical systems, etc.
• Coordinate with other departments for regular servicing and testing of equipment.
• Check and ensure that proper safety measures have been adhered to and also ensure maintenance of all fire fighting equipment.
• Ensure that all the first aid kits are available for use in their proper places.
• To supervise the operations of Air-conditioning plant, boilers, pumps etc.
• Ensure that desired level of water is maintained in water storage tanks.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast of technological advances in surveillance & safety equipment.

• Build construction technology based on product/operation requirements, whether it is internal tools or consumer-facing digital products.
• Database design for feature development
• Slicing UI design from figma into front end/mobile component
• Technical design on feature (Database & API Design)
• Full Stack Development
• Low-code development for Internal Tools
• Deployment
• Maintain & monitor infrastructure
• Bug fixing

• 2-3 years of working experience
• Enthusiastic to work in a fast-paced environment
• Quick learner, able to adopt with new technologies
• Excited to revolutionize the construction and property industry
• Great communication skills both in-person and through communication software like Slack, Gmeet, etc. Have a preference to over communicate problems/ideas instead of under communicate.
• High sense of ownership, contribute ideas and concern to make a better product

Technical Requirements

• Fullstack knowledge with heavy emphasis on server-side backend development
• Golang (2+ years of experience)
• Gin Web Framework
• GORM
• Javascript (1+ year of experience)
• Relational Database (Postgres, 3+ years of experience)
• Experienced in MVC pattern
• Experienced on interpreting product requirement to technical design
• Experienced in creating a normalized database design and code structure
• Experienced in front end and mobile best practice and modularity
• Working knowledge of git and github
• Knowledge of REST APIs
• Knowledge of GraphQL is a plus
• Understand Github action deployment is a plus
• Google Cloud skills is a plus
• Experience in Retool or any low-code development is a plus
• React Native (1+ year of experience) is a plus
• React (1+ year of experience) is a plus
• Good design sense to slice UI/UX from figma into code is a plus

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

Position Overview:

We are seeking a talented and passionate Software Engineer to join our dynamic team in Jakarta, Indonesia. The ideal candidate will be proficient in developing high-quality software solutions and possess a strong foundation in computer science principles. As a Software Engineer, you will collaborate with cross-functional teams to design, develop, and deploy cutting-edge software applications that address our customers' needs and drive business success.

Responsibilities:

• Design, develop, and maintain scalable and high-performance software applications using modern programming languages and frameworks.
• Collaborate with product managers, designers, and other stakeholders to understand requirements and translate them into technical specifications and implementation plans.
• Write clean, efficient, and well-documented code following best practices and coding standards.
• Conduct code reviews, provide constructive feedback, and mentor junior team members to promote continuous improvement and knowledge sharing.
• Troubleshoot and debug issues, perform root cause analysis, and implement effective solutions to ensure the reliability and stability of software systems.
• Stay updated on emerging technologies, industry trends, and best practices in software development, and leverage this knowledge to drive innovation and improve development processes.
• Participate in Agile/Scrum ceremonies such as sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of high-quality software increments.
• Collaborate with cross-functional teams to contribute to the architecture, design, and development of new features and products.

• Bachelor's degree in Computer Science, Software Engineering, or a related field. Master's degree is a plus.
• Proven experience as a Software Engineer or related role, with a minimum of [X] years of experience in software development.
• Strong proficiency in one or more programming languages such as Java, Python, JavaScript, or C++.
• Solid understanding of data structures, algorithms, object-oriented design principles, and design patterns.
• Experience with web development frameworks (e.g., React, Angular, Vue.js) and RESTful API design.
• Familiarity with database systems such as MySQL, PostgreSQL, MongoDB, or Redis.
• Proficiency in version control systems (e.g., Git) and continuous integration/continuous deployment (CI/CD) pipelines.
• Excellent problem-solving skills, attention to detail, and a passion for writing clean and maintainable code.
• Strong communication and interpersonal skills, with the ability to collaborate effectively in a cross-functional team environment.
• Experience working in an Agile development environment is preferred.
• Fluency in English, both written and verbal, is required. Knowledge of Bahasa Indonesia is a plus.

• Competitive salary and benefits package.
• Flexible working hours and remote work options.
• Opportunities for professional growth and career development.
• Dynamic and collaborative work environment.
• Health and wellness programs.
• Company-sponsored events and team outings.

About us!
We are an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a team of 700+ employees across the globe

Fita is a health-tech platform that brings together a community of fitness enthusiasts and expert coaches. Our mission is to empower Indonesians of all fitness levels to achieve their goals, maintain a healthy lifestyle, and build lasting habits through personalized virtual coaching sessions.

What you will do but not limited to:

• Manage infrastructure on GCP
• Participate in the entire software development process including design, development, delivery, monitoring, and improvement
• Provide technical assistance to improve system performance, capacity, reliability, scalability, and security
• Scale systems sustainably through mechanisms like automation, and evolve systems by pushing for changes that improve reliability and velocity
• Closely collaborating with other engineering and product teams to ensure that expected system behavior is understood and monitoring exists to detect anomalies
• Participate in continuous improvement and execution of quality and timely major incident root cause analysis and blameless post-mortem activities to ensure we take action to avoid similar problems in the future

Expected KPI

• Maintain uptime for critical infrastructure components
• Make sure all infrastructure components monitored (Redis, PgSQL, etc) - by node count
• Make sure 80% of alerts have Time To Acknowledge below 30m in office hours
• Make sure 80% of infra provisioning / configuration requests handled below 3h in average in office hours

If you are ready to take the next step in your career, feel free to apply now at [email protected]

• Create Workon (new customer, revised information, PSA)
• Create and maintain Sales order (In Advance, Credit and Project),
• Administration (registration vendor from customer, Provide (COO, COM, Warranty, Letter & Proforma Invoice, Order Confirmation)
• Collaboration with sales team, logistic team regarding delivery time

Responsibilities :

• Write efficient, reusable, and testable code following best practices and coding standards

• Participate in the development lifecycle, including requirements analysis, testing, deployment, and monitoring

• Make sure the data platforms and processes are running well both in data collection, integration and processing

• Monitor and manage data quality processes and data integrations

• Create back end application services

• Troubleshooting technical issues and/or help in technical improvement

• Document data operations and monitoring solutions in clear, concise guides

• Support end-to-end Project Deployments as required by business needs

• Work with the team professionals to set detail specifications for new applications or features

• Perform unit and integration testing before launch

• Work on cross-functional teams to troubleshoot and solve complex problems

• Providing technical support of Bosch Rexroth IoT Solutions.
• Analyzing the gap of technical requirement from customer.
• Working closely with international team for troubleshooting and technical support activity.
• Working hands-on with BR IoT kit to develop Industry 4.0 PoC Project.
• Working collaboratively with the team for marketing and media activity.
• Providing Technical training of Bosch Rexroth IoT Solution 

We are looking for someone who can work effectively in a testing role and spend most of their time assessing the software for bugs, preparing test cases, and defining the test to verify that the software does not have any technical issues. To succeed in this role, you had exposure to QA automation tools, Agile project tools, and Git management tools.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

• At least 3 years of experience in software quality assurance as a QA Engineer.
• Experience with QA automation tools such as Katalon, Newman, and Robot framework.
• Familiarity with development tools such as Postman to verify API requests and responses, SQL tools such as DB Beaver to verify data.
• Has the ability to access application logs in the Linux environment and use various Linux shell commands.
• Experience in Git version management tools.
• Have used Agile project management tools such as JIRA and Asana.
• Experience in reviewing product specification documents, developing test cases, and managing test cases as the output of the product specification documents.
• Good communication skills, both written and verbal.
• Hands-on experience in testing Android, iOS Mobile apps, Web portals, and REST APIs.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

• Ensure tasks are carried out within agreed timescales and budgets.
• Report (weekly/ monthly) to the faculty management and members the status of project progress against the plan schedule and provide corrective actions necessary if the planned schedule is not achieved.
• Submit planning report such as preparation of material procurement report in accordance with approved program.
• Work alongside with Laboratory Technical Engineer and faculty members on technical aspects of projects.
• Develop laboratory teaching modules for students.
• Work together with Technical Engineer and faculty members to teach the experiment modules for students.
• Ensure administrative job related to Lab run smoothly

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• Process and solve cases incidents and service requests in a timely and qualitative way.
• Actively assist in progressing investigations offline for other regions/time zones
• Investigate, process and document application defects passed to the Application Support team.
• Verify and action automated alerts.
• Test and document newly released fixes and features
• Produce clear and detailed Knowledge Articles and documentation to assist customers and other support departments.
• Deliver great customer outcomes.
• Be proactive in highlighting potential escalation risks with your Team Leader and coordinate additional resource requirements to assist with the investigation.
• Handle customer escalations, taking ownership of complicated issues, and always keep customers updated on progress.
• Comply with the Company’s information and Security Requirements and all Company Business procedures, policies, and ISO standards.
• Investigate, document, and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• Identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• Work in a team environment to help and assist colleagues.

1. Developing and implementing standardized sales operation procedures and best practices to ensure consistent and high-quality sales performance alignment;
2. Creating and maintaining comprehensive documentation of sales operation procedures, policies, and guidelines;
3. Monitoring and following up on sales performance data to related stakeholders;
4. Working closely with the sales team to provide support, training, and guidance on sales processes and operational standards;
5. Collaborating with a cross-functional team, including the legal team, finance team, and admins to align sales operations with organizational objectives;
6. Conducting regular audits of sales operations to ensure compliance with established standards and identify opportunities for enhancement or improvement; and
7. Reporting sales performance data summary regularly.

• Be a team player, responsible for every task as a team rather than an individual.
• Be a valued member of an autonomous, cross-functional agile team.
• Research and suggest innovations that can improve Kata Platform.

Getting to Know Ajaib

We’ve been experiencing hyper-growth the past year, becoming Indonesia's 7th Unicorn Startup and the first Investment Fintech Unicorn in South East Asia 2,5 years after Ajaib first launched. With the global financial technology market expected to grow gradually, we aim to make stock trading accessible for millennials through our mobile-first approach. In 2022, we opened our new head office in the Indonesia Stock Exchange Building, and we’re just getting started!

The three principles, or what we call as 3DNAs became the foundation and sets the guideline for the Magician belief system: Everyone is an owner, Growth Mindset, and A Will to Win.

Description

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail of it and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Develop an intuitive and delightful product experience for our iOS platform.
• Own features through inception, design feedback, implementation, and launch.
• Implement unit tests and functional tests for tasks.
• Collaborate with stakeholders such as our Product Designers, Product Managers, Backend Engineers, and Data Engineers.
• Mentor and guide other engineers on contributing to the code base

• 2+ years of professional experience in iOS development.
• Proficiency in Swift or Objective C and experience with the iOS framework are necessary.
• Deep understanding of UIKit.
• Excellent communication skills and passion for solving challenging technical problems.
• Familiarity with end-to-end systems development life cycles.
• Bachelor's degree in Computer Science, Engineering, or related equivalent experience.

Bonus

• You implement unit tests and functional tests for tasks.
• You have high engineering standards and bring consistency to the codebases, infrastructure, and processes.
• Familiarity with RxSwift, IGListKit, and Texture

Core Tech Stack

• Swift & Objective-C
• RxSwift
• UIKit & Auto Layout
• Core Graphics & Core Animation
• Lottie
• Core Data
• VIPER/MVVM architecture

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.
Join us as we make magic happen to increase Indonesia’s financial inclusion!

As a Senior Backend Engineer at Ajaib, you will play a crucial role in designing, developing, testing, and deploying elegant software solutions that impact millions of investors. You will collaborate with product and business leaders to provide solution guidance, mentor fellow engineers, and contribute to our startup engineering culture with ideas and suggestions.

Every team has its specialty and uniqueness, and our Technology team is no exception! In addition, our Technology team has its DNA that makes our team different and excels at what they do.

Impact Driven: We are driven to create products that not only focus on user experience but also make a social impact as a bigger purpose.

Craftsmanship: To us, building a product is an art. We carefully craft every detail and ensure we have a strong sense of ownership.

Pushing Boundaries: Comfort zone is not a place we want to stay in. We keep innovating to keep our minds sharp.

Responsibilities

• Design, develop, test, and deploy elegant software solutions impacting millions of investors.
• Deliver high-performance, low-latency services with complex requirements.
• Build and optimize fault-tolerant distributed systems under rapid growth demands.
• Collaborate with product and business leaders to provide solution guidance.
• Share past experiences and mentor fellow engineers in improving their crafts together with work discipline.
• Contribute actively to our startup engineering culture with ideas and suggestions.
• Deploy to hybrid environments and provide technical assistance.

• Bachelor's or Master's degree in Computer Science or equivalent experience.
• Minimum 4 years of software development experience, preferably in distributed systems or full-stack architecture.
• Highly proficient in one or more programming languages, including Java, C, Go, or Python.
• Solid knowledge of Kafka, Redis, Cassandra, and MySQL. Tuning and query optimization is a plus.
• Skilled practitioner of deployments onto cloud (AWS, Azure, etc.) and on-premise environments.
• Experience with FIX (Financial Information eXchange) protocol is a bonus.
• Able to work individually with limited guidance, responsible for their work, and self-motivated.
• Passionate about technology and software development. Owns an innate desire to never stop learning.

At Ajaib, we recognize how some of us can’t fit into only one type of work arrangement. That’s why we strive to have options and build the foundation of a flexible work structure and culture where "work can be from anywhere (WFA)". Work From Office (WFO) will become a WFA alternative when employees want to socialize and bond with colleagues in the office space.

Join us as we make magic happen to increase Indonesia’s financial inclusion!

HAUD Systems creates unique and intuitive solutions which provide Mobile Network Operators with reliable control over their networks, resulting in increased profitability through the generation of revenues from A2P traffic, enhanced network security, a reduction in SS7, SMS fraud and spam and increased subscriber loyalty. HAUD Systems is an associate member of the GSMA and a subsidiary of Trillian Group.

We are looking for an SNOC Engineer to join our dynamic team in Jakarta. The SNOC Engineer is responsible for 24x7 NMS, handling tickets from customers and internal stakeholders and all communications with Global Telecom client NOCs and Messaging Business Units, spanning the entire HAUD Solutions global footprint.

Role and Responsibilities:

• Respond to Customer’s requests and inquiries
• Real-time monitoring on the Network Monitoring System (NMS)
• Compilation of data on respective alarms prior escalating such alarms as per severities with the relevant teams
• Preliminary investigation, classification, and acknowledgement of NMS alarms as per SOP
• Initial alarms trouble shooting (logs, traces, CDRs), alarm verifications, impact analysis and next actions
• Follow-up with responsible departments for resolving escalated/pending alarms.
• Logging of Tickets on the Ticketing System
• Updating of the Ticketing System with the latest progress on all tickets, following internal SOPs based on Industrial Standards
• Mastering the current inhouse developed applications and platforms to be able to provide immediate responses to platform related clients’ queries
• Preliminary investigation, classification, and acknowledgement to the respective clients, of all opened tickets as per SOP
• Initial support ticket trouble shooting (logs, traces, CDRs), ticket verifications, impact analysis and next actions
• Escalating Tickets to relevant teams at 2nd Line
• Follow up on Opened Tickets Internally as per SLAs till resolution
• Updating Customers with progress as per SLAs
• Tickets Reports and Analysis on Daily, Weekly and Monthly basis
• Handling and assistance in the execution of Change Requests including scheduling, process flow ownership, customer communication and execution
• Assistance in technical operations, maintenance, clients’ installations, and upgrades 24x7 activities, such as but not limited to:
• Assistance in UAT and migration
• System Health Monitoring
• Execution of minor / routine technical activates

• Degree in Computer Science, Information Technology, Engineering or equivalent
• Certification in Linux administration
• Minimum 3 + years 24/7 SNOC and Customer handling experience in IT, ISP or Telecom Operations
• Strong operational experience on Jira Service Desk & Zabbix and/or other ticketing and NMS platforms
• Protocol analysis and troubleshooting hands on skills using protocol analysers such as Wireshark
• Knowledge of Telecommunications protocols such as SS7/Diameter/SMPP/HTTP will be considered as an asset
• High Proficiency in English (both written and verbal)
• Ability to work in a fast-paced environment
• Willing to learn new technologies
• Able to adjust plans as necessary and provide alternative strategies to meet changing operational situations.
• Able to work on his/her own initiative
• Interpersonal skills
• Must be able and willing to work shifts (basis of 8 hours per shift with 24x7 coverage Monday to Sunday inclusive of public holidays)

• Gross Base Salary paid monthly
• International and multi-cultural working environment
• Private Health Insurance (Family)
• Travel Allowance
• Health and Fitness Allowance
• Staff recognition and career growth
• Internal training & Learning and Development Progamme
• Shift Work (based in office in Jakarta)
• Evening+Night Shift Allowance
  
  
  

About Us:

For most Mobile Network Operators, SMS A2P is a sleeping giant. Total addressable revenue is stagnant - coming from either fixed price wholesale, or traffic eroding price hikes. HAUD’s complete Messaging Revenue Platform is an industry game-changer allowing MNOs to break free of traditional growth constraints and create attractive revenue strategies which can be enforced through our award-winning SMS firewall and billed via automation.

What is it like to work here:

We are a hyper-growth, global organisation with innovation, diversity and inclusion at the heart of everything we do. We know work makes up a massive part of our lives, that’s why our flexible working model ensures that our teams have a healthy work/life balance. We invest in our employees to grow within the business and to continue to develop themselves through our learning and development programmes, providing room for internal promotion and longevity.

Job Description:

• Monitor device availability using monitoring tools, making report to Lead team every 1 hours

• Take notes and provide reports, daily reports and ticketing

• Carry out daily physical health check monitoring for each device

• immediate information and assistance as needed

• Perform security execution steps based on analysis from L2

PT Sentratek Adiprestasi adalah Perusahaan di bidang industri heavy-duty yang mendalami alat penanganan mekanis untuk memindahkan barang dalam jumlah besar atau biasa disebut dengan conveying system (sistem pengangkutan). Sudah lebih dari 35 tahun Perusahaan kami berkembang dan mengalami peningkatan yang signifikan. Guna memenuhi kepuasan pelanggan dan memastikan kualitas yang stabil kami mencari kandidat yang berkompeten untuk bergabung bersama kami.

Tanggung Jawab

1. Mampu melakukan presentasi product maupun project.
2. Aktif melakukan customer visit untuk mencari tahu kebutuhan customer, mencari data dan membina hubungan yang mendalam.
3. Melakukan kegiatan sales mulai dari penawaran, proses marketing, tender (Mengetahui doc CSMS), dan penjualan.
4. Mampu menganalisa pasar.
5. Dapat membuat rencana kerja dengan Baik.
6. Teliti, Jujur, Semangat tinggi & Disiplin.
7. Mengikuti Perkembangan Teknologi Marketing.
8. PENEMPATAN JAKARTA

PT Sentratek Adiprestasi adalah Perusahaan di bidang industri heavy-duty yang mendalami alat penanganan mekanis untuk memindahkan barang dalam jumlah besar atau biasa disebut dengan conveying system (sistem pengangkutan). Sudah lebih dari 35 tahun Perusahaan kami berkembang dan mengalami peningkatan yang signifikan. Guna memenuhi kepuasan pelanggan dan memastikan kualitas yang stabil kami mencari kandidat yang berkompeten untuk bergabung bersama kami.

Tanggung Jawab

1. Mampu melakukan presentasi product maupun project.
2. Aktif melakukan customer visit untuk mencari tahu kebutuhan customer, mencari data dan membina hubungan yang mendalam.
3. Melakukan kegiatan sales mulai dari penawaran, proses marketing, tender (Mengetahui doc CSMS), dan penjualan.
4. Mampu menganalisa pasar.
5. Dapat membuat rencana kerja dengan Baik.
6. Teliti, Jujur, Semangat tinggi & Disiplin.
7. Mengikuti Perkembangan Teknologi Marketing.
8. PENEMPATAN SURABAYA.

• Setting and achieving sales goals.
• Looking for a new leads from existing and new potential customer according to the Product portfolio
• Plan detailed and provide comprehensive technical presentation to the customer
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders, completing sales and arranging deliveries.
• Researching, developing and modifying products to meet customer’s technical requirements and needs.
• Help customer who have problem with installed product and recommending improved machinery.
• Soliciting and logging client feedback and evaluating the data to create new sales and marketing strategies to target customer.
• Identifying areas for improvement and communicating the issued for possible solution.

• Ensure tasks are carried out within agreed timescales and budgets.
• Report (weekly/ monthly) to the faculty management and members the status of project progress against the plan schedule and provide corrective actions necessary if the planned schedule is not achieved.
• Submit planning report such as preparation of material procurement report in accordance with approved program.
• Work alongside with Laboratory Technical Engineer and faculty members on technical aspects of projects.
• Develop laboratory teaching modules for students.
• Work together with Technical Engineer and faculty members to teach the experiment modules for students.
• Ensure administrative job related to Lab run smoothly

Kualifikasi yang dibutuhkan :

• Pendidikan terakhir minimal D3/S1 Segala jurusan (Jurusan Bahasa mandarin lebih disukai)
• Usia maksimal 35 tahun
• Pengalaman minimal 1 tahun(Freshgraduate dipersilahkan melamar)
• Fasih berbahasa Indonesia dan Mandarin (bisa baca dan tulis menjadi nilai tambah)
• Memiliki sertifikat HSK menjadi nilai tambah
• Mampu mengoperasikan Ms. Office
• Disiplin, jujur dan bertanggungjawab
• Menyukai pekerjaan dilingkup kantor/lapangan
• Penempatan : Ngoro-Mojokerto
• Hanya pelamar yang sesuai dengan kualifikasi yang dapat diproses

Overview

Employee is able to apply a broad range of theories, concepts, principles, and methodologies to assignments involving complex features. The employee plans and completes the assignments independently. Work is reviewed for overall technical soundness.

Responsibilities: 

• Lead troubleshooting for sales team regarding customer orders, account statuses and other relevant problems

• Support the sales team in understanding and navigating internal sales processes.

• Monitor renewal opportunities in SFDC to ensure they are closed in a timely manner.

• Assist in the creation of contracts and other documentation as required.

• In collaboration with SEBM team, pull together proposal and tender documentation for sales team on request

• Assist in maintaining accurate and up-to-date data by entering information, performing data cleanup tasks, and addressing data quality issues.

• Ensure that all necessary information for reporting is accurate, readily available, and effectively supports reporting and analysis requirements.

• Collaborate with Accounts Receivable and sales teams to ensure seamless billing and collection processes.

• Partner with Sales Operations and Sales Enablement providing feedback on processes based on frontline experiences, helping to refine and adjust them for better usability and effectiveness.

• Partner with Sales Operations and Sales Enablement providing practical feedback on tool usage, assist in troubleshooting, and ensure that tools are used effectively in daily operations.

• Assist the sales team with mass customer mailings via Groove for announcements and event invitations.

• Assist in the onboarding of new staff and provide ongoing support to help them navigate processes and tools effectively.

• Assist in any other activities that are required at short notice to enable the sales team to succeed.

• Able to Interact with Indonesia goverment bodies and is familar with all procurement systems and processes and is capable of finding the answer.

Job Desk :

1. Melakukan pengecekan terhadap infrastruktur Pendukung IT (Hardware & perlengkapan lainnya), termasuk perawatan pencegahan (antivirus, pencatatan garansi), troubleshooting hardware, printer, scanner, Jaringan LAN, CCTV, PABX
2. Melakukan pengecekan terhadap software (termasuk email), termasuk instalasi, maintenance, trouble shooting, serta memastikan dapat bekerja dengan efektif
3. Melakukan pengecekan terhadap arus data yang digunakan user termasuk backup data secara berkala (pengecekan password, server, dll)
4. Merespon terhadap keluhan user dalam permasalahan yang dihadapi di bidang IT
5. Selalu mengembangkan Hardware/software sehingga dapat membantu pekerjaan lebih efektif

• Provide technical advice on architecture & interior design for new and potential projects.​
• Provide product & technical guidelines, specifications, and requirements to property owners and consultants.​
• - Plan, organize and direct project activities, including reviewing, evaluating, and assessing new & potential projects, ensuring compliance to the relevant standards, and highlighting any non-compliance.​
• Review designs submitted by consultants to ensure compliance with brand standards, integrate with other departments, liaise with corporate according to the project progress.​
• Assist in reviewing and arranging milestones validation and approval with other departments for Concept Brief, Block Plan, DAP (AR&ID), Mock-up Room and pre-operational reviews.​
• Review of Architectural, ID drawings and coordinated drawings with mechanical & electrical services. ​
• Ensure goals and objectives of the project are accomplished within the prescribed time frame and budget, and other performance targets. ​
• Work with consultants, furniture dealers, product representatives, and fabricators to meet project objectives