Supervise and provide feedback to the customer service team, ensuring smooth daily operations.Provide support to customer service staff when needed, assisting with complex tasks and resolving issues.Investigate and resolve customer complaints, ensuring consistently high levels of customer satisfaction.Effectively manage ticketing flow and coverage...
Membantu team Sales Distribution Sika dan team Sales Distributor untuk melakukan penetrasi dan penyebaran produk Sika ke toko-toko maupun project.Melakukan visit ke project-project villa, rumah tinggal, kantor dll serta melakukan demo produk-produk kepada tukang, mandor, kontraktor, owner dllMelakukan demo produk di toko-toko Bangunan guna mem...
Definisi Job Function Customer Engagement :Membangun dan memelihara hubungan jangka panjang dengan pelanggan, mengelola dan optimalisasi interaksi dengan pelanggan, aktivitas manajemen keanggotaan secara menyeluruh, serta menangani keluhan dan memastikan kepuasan pelanggan.Jurusan yang dipersyaratkan :Administrasi, Business, Manajemen, Manajemen Pe...
Persyaratan : Pendidikan minimal D3 atau S1 dari semua jurusan .Berpengalaman minimal 3 tahun dalam pelayanan konsumen produk atau jasa, diutamanakan di bidang Property Developer.Memiliki kemampuan yang baik dalam berkomunikasi, menangani komplain dan presentasi.Mampu berfokus pada kepuasan konsumen dan mampu menyesuaikan diri untuk merespons berba...
Delivers excellent service, meticulously coordinates reservation (system-based) and manages guests' account and informationHandles and records guest comments and complaints, may refer issues to Manager when necessary, and relay guests' messages to respective divisions promptlyPerform night audit reportingProvides any tourism information related to...
Sayan, Ubud, Kab. Gianyar, Bali, Indonesia / Aum Bali School
Menyambut dan melayani tamu dengan ramah dan profesional.Mengambil pesanan makanan dan minuman dari tamu dengan akurat dan efisien.Menyajikan makanan dan minuman kepada tamu sesuai dengan standar perusahaan.Memastikan kepuasan tamu dengan memenuhi kebutuhan dan permintaan mereka secara tepat waktu.Memberikan rekomendasi menu dan menjelaskan spesial...
We are seeking a customer-oriented service representative to act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
We are looking for a detail-oriented Content Moderator to join our eCommerce team. You will review and approve product listings, ensure content compliance, and maintain quality standards across our platform. The ideal candidate has a strong eye for detail, excellent communication skills, and a passion for maintaining a positive user experience.
1. Use of ServiceNow tool to manage and handle all IT issues, incidents, problems, and requests from users. 2. Adherence to SLAs and defined KPIs. Follow ITIL framework to manage IT Support services. 3. Maintain customer interactions. 4. Collaborate with 3rd party service providers to guarantee operations service quality. 5. Con...