Total 3 quality assurance specialist job vacancies in Education / Training category in Indonesia

About Us

INDICO is a subsidiary of Telkomsel, Indonesia's leading digital telecom company. INDICO plays a strategic role as a holding company that houses current and prospective vertical digital business portfolios. As a digital platform company, INDICO aims to leverage Telkomsel’s digital assets and capabilities to create a flywheel effect of innovations to develop cross-sectoral digital solutions that will empower Indonesia’s digital economy. Currently, INDICO is expanding its business in Agritech and Agribusiness named Telkomsel DFE (www.dfe.farm/) 

INDICO believe we can reach beyond to empower Indonesians and enable businesses through our strong core values of EPIC WAY (Excellence, Positivity, Impactful Collaboration, Customer First, Walk the Talk, Accountability, Yes-if Mindset). 

What you will do, but not limited no:

Research and Product Development (R&D): 

• Conducting research to develop new products based on aren (sugar palm). 

• Improving the quality of existing products through innovation in materials or production processes. 

• Testing and validating new formulas for large-scale production. 

• Preparing technical documentation for new products, including specifications and production guidelines. 

Quality Control and Assurance (QC): 

• Ensuring that raw materials, semi-finished products, and finished products meet established quality standards. 

• Performing routine inspections during the production process to ensure compliance with SOPs. 

• Testing the final product physically, chemically, and microbiologically (if necessary). 

• Preparing inspection and testing reports, identifying issues, and providing recommendations for improvements. 

Standard Compliance and Application: 

• Ensuring adherence to quality standards such as SNI (Indonesian National Standard), BPOM (Food and Drug Supervisory Agency), HACCP (Hazard Analysis and Critical Control Points), and GMP (Good Manufacturing Practices). 

• Monitoring the implementation of hygiene and food safety procedures in the production area. 

Team Collaboration: 

• Coordinating with the production team to ensure smooth processes in product development and quality control. 

• Providing training to employees on SOPs related to quality and new product innovations. 

• Minimum education of a Bachelor's degree in Food Technology, Chemistry, Biotechnology, or a related field. 

• At least 2 years of experience in R&D and/or QC, preferably in the food industry. 

• Understanding of principles and regulations related to food safety, such as HACCP, GMP, SNI, and BPOM. 

• Ability to multitask in handling both R&D and QC functions simultaneously. 

• Analytical, detail-oriented, and able to quickly resolve quality issues. 

• Skilled in using basic laboratory testing equipment for material and product analysis. 

• Able to collaborate with the production team and provide technical guidance. 

• Capable of calculating COGS (Cost of Goods Sold) for new products. 

• Conducting training needs assessments to identify gaps in skills and knowledge within the sales team
• Design, prepare, and deliver training and development programs about sales techniques, including prospecting, negotiation, closing deals, and relationship management
• Plan, communicate, and measure milestones, risks, and process improvement opportunities of day-to-day operations for various training programs
• Observe sales encounters and collect feedback, results, and performance data of trainees after sessions
• Assist with the development and support of a Learning Management System and other scalable learning solutions 

MidPlaza Holding is seeking a Training & Quality Manager to join one of our Hospitality business, located in Karawang. As a Training & Quality Manager, you will be responsible for designing, implementing, and managing training programs to enhance the skills and knowledge of our employees. You will also be responsible for ensuring quality standards are met and maintained across the organization.

Responsibilities:

• Design and implement training programs and initiatives to meet the needs of employees and the organization.
• Develop training materials, manuals, and resources.
• Facilitate training sessions and workshops for employees at all levels.
• Conduct training needs assessments and identify skill gaps.
• Establish and maintain training records and documentation.
• Review and evaluate training effectiveness and make necessary adjustments.
• Develop and monitor quality assurance processes and procedures.
• Ensure quality standards are met and maintained across departments.
• Identify areas for improvement and provide recommendations.

• Bachelor's degree in Human Resources or related field.
• Minimum 5 years of experience in training and quality management roles.
• Strong understanding of training methodologies and best practices.
• Experience in developing and delivering training programs.
• Excellent communication and facilitation skills.
• Strong analytical and problem-solving abilities.
• Attention to detail and ability to prioritize tasks.
• Proficiency in MS Office and training software.
• Certification in training or quality management is a plus.
• Willing to be placed in Karawang.