Total 15 front desk officer job vacancies in F&B / Tourism / Hospitality category in Indonesia

Some of your duties will include:

·        Rapidly respond to aircraft emergencies, including fires, crashes, and hazardous material incidents.

·        Operate and drive emergency vehicles to the scene of an incident.

·        Perform firefighting operations, including extinguishing fires and rescuing trapped individuals.

·        Provide medical aid and first response services to injured persons until advanced medical personnel arrive.

·        Conduct regular inspections of aircraft to identify and mitigate potential safety hazards.

·        Perform routine checks and maintenance on ARFF vehicles and firefighting equipment to ensure operational readiness.

·        Ensure adherence to aviation safety regulations and industry standards.

·        Maintain accurate records of incidents, training, equipment maintenance, and other relevant activities.

·        Able to explain knowledge of fire pumps, fire extinguishing tactics and techniques, knowledge of the main duties and functions of aviation accident rescue and firefighting personnel (PKP-PK).

·        Able to explain, implement and analyze emergency service and aviation safety regulations related to airports.

·        Able to develop and evaluate emergency suspension procedure.

·        To carry out vehicle maintenance, supporting equipment and operational support ARFF.

·        Can explain and operate the main vehicle PKP-PK type foam tender type I, Il, Ul, IV, V, V, Vl, RIV, fire fighting boat, supporting vehicles and supporting equipment.

·        Able to operate watchroom equipment (radio communication equipment).

·        Able to explain the knowledge of human factors for PKP-PK (human factors for ARFF) personnel.

·        Involves managing a team of ARFF personnel, ensuring compliance with safety regulations, conducting training, and maintaining equipment. 

Some of your duties will include:

·        Coordinate and oversee airport operations to ensure efficiency and compliance with regulations. This includes managing flight schedules, ground services, and coordination between different departments.

·        Direct aircraft movement using hand signals and communication devices.

·        Guide aircraft to and from parking positions, gates, and maintenance areas.

·        Ensure proper alignment of aircraft for safe docking and undocking.

·        Supervise and regulate movement traffic on the apron.

·        Coordinate with air traffic control, pilots, and ground staff to facilitate smooth aircraft movement.

·        Provide accurate instructions and updates regarding aircraft positioning and status.

·        To ensure the safety of the movement of people, equipment and aircraft on the apron.

·        To Analyze all activities on the apron during peak hours and plan aircraft parking arrangements in an emergency case.

·        To ensure that the facilities on the apron are in good condition.

·        To evaluate and coordinate operational activities on the apron and able to communicate with pilots in terms of regulating aircraft movement on the apron, especially for airside movement service personnel on duty in the tower.

·        Assist in the coordination of refueling, servicing, and loading/unloading of aircraft.

·        Support other ground operations tasks as needed, including the management of ground equipment.

• Menyiapkan pertemuan mingguan Proyek
• Memproses, memvalidasi, membantu, usulan-usulan yang masuk untuk Proyek
• Mengkoordinir pertemuan-pertemuan kecil dengan setiap pimpinan proyek untuk proyek yang sudah disetujui
• Mengingatkan pimpinan proyek yang tidak aktif untuk aktif kembali
• Pengorganisir, memelihara, mengupdate booth Proyek
• Melakukan analisa dan identifikasi potensi penghematan terhadap biaya spare part kebutuhan produksi
• Memeriksa memvalidasi penghematan yang telah diterima
• Melakukan promosi atau sosialisasi Proyek
• Membuat laporan mingguan termasuk catatan pertemuan untuk setiap status Proyek
• Memastikan bahwa insentif untuk penghematan yang sudah terealisasi akan dibayar tepat waktu
• Mengkoordinasikan program penghematan perusahaan dengan melakukan rapat bersama tim proyek serta melakukan update dari ppemimpin proyek
• Melakukan komunikasi secara efektif program penghematan biaya dengan melakukan update secara reguler pada papan informasi, kampanye komunikasi, dll.
• Memimpin sistem ide yang berhubungan dengan program penghematan biaya atau sejenisnya
• Melakukan tugas-tugas yang berhubungan dengan pekerjaan lainnya yang diberikan oleh atasan.
• 2-3 hari per minggu akan bekerja di area administrasi untuk lebih dekat dengan pimpinan proyek
• Alokasi waktu kerja untuk program penghematan biaya 80%, untuk LEAN/TPM 20% /
• Laporan garis putus ke Finance direktur sebagai chairman program cost saving

We are looking for a dedicated and professional Front Office Supervisor to lead our front desk team and ensure exceptional guest experiences. As a crucial part of our hospitality team, you will oversee daily front office operations, train and motivate staff, and provide support to the Front Office Manager.

Responsibilities:

• Controling FDA & GRO staff
• Coordinate with other departments for complaints, guests requests and room arrangements.
• Responsible to ensure Daily Operation ran well and smooth at all area
• Able to perform well under pressure, open minded person.
• Having passion to serve, sociable, and open minded.

• Educational and Professional Qualification (Min Diploma In Hospitality Industry)
• Relevant working experiences.
• Understand and knowledgable of Front Office and Hotel Operations
• Honest, responsible, hardworker and willing to help
• Excellent English Communication

We are seeking an enthusiastic and detail-oriented Assistant Front Office Manager to support our front office operations. In this role, you will play a crucial part in ensuring the smooth and efficient functioning of the reception area, assisting in managing the front desk team, and providing excellent service to our guests.

Responsibilities:

• Assist the Front Office Manager in overseeing daily front desk operations.
• Ensure that guests receive a warm and friendly welcome upon arrival.
• Handle guest inquiries, complaints, and requests in a professional and timely manner.
• Coordinate and manage reservations, check-ins, and check-outs efficiently.
• Train and mentor front desk staff to maintain high standards of customer service.
• Monitor front desk activities and ensure compliance with company policies.
• Assist in managing the front office budget and inventory of supplies.
• Collaborate with other departments to enhance the guest experience.
• Perform other related duties as assigned by the Front Office Manager.

• Proven work experience as a Front Office Manager minimum for 1 year
• Diploma/ Bachelor’s degree in hospitality management or relevant field
• Proficiency in English (oral and written)
• Solid knowledge of OPERA Hotel System
• Excellent communication and people skills
• Willing to be placed in Karawang

Tanggung Jawab : 

• Memenuhi target bulanan 

• Melakukan monitoring yang berkaitan dengan casual leasing

• Membuat laporan operasional 

• Membina hubungan kerjasama yang baik dengan calon tenant atau exhibitor

• Handle library operation services (circulation, membership, photocopy machine services, reception etc.)
• Assist librarian for library processing (labeling and shelving)
• Assist librarian to conduct library event
• Help library stock checking (opname)
• Any other duties as instructed by the supervisor

• Melakukan presentasi dan negosiasi kepada tenant dan calon tenant untuk mencapai target
• Menyusun database tenant dan calon tenant
• Membuat laporan sesuai dengan kebutuhan dan standar departemen
• Membina hubungan baik dengan calon tenant, tenant, dan exhibitor

• Handle library operation services (circulation, membership, photocopy machine services, reception etc.)
• Assist librarian for library processing (labeling and shelving)
• Assist librarian to conduct library event
• Help library stock checking (opname)
• Any other duties as instructed by the supervisor

• Mengelola & bertanggung jawab atas terlaksananya kegiatan penagihan A/R overdue (keterlambatan pembayaran) secara tepat waktu.
• Mengunjungi nasabah dalam rangka penagihan kepada nasabah.
• Membantu cabang dalam proses penanganan mitra bermasalah.
• Mencapai target yang ditentukan oleh perusahaan.

• Supporting day-to-day activity for Handling Facility Services, Building and MAE Facilities maintenance.
• Managing Factory Facility, Infrastructure Services, and New Project Development and Renovation.
• Involved GR World/ Regional Activities: IFM, CSTs Activities, Cost Saving
• Doing HSE activity through Safety Meeting & Gemba Walk, Electrical Safety, Nearmis Activity
• Manage Security Services (SES) and Security Governance with PS/PSO, C/AUP13, 
• Handling of Hazardous Material, and Handling of Hazardous Waste and Nonhazardous material, Waste Water Control, UKL/UPL Inspection and Commercial Process.
• Develop and Maintain of HSE Management System and Quality Management System, such as Bosch Process Compass, IATF, ISO14001/ ISO45001/ SMK3 (P2K3)
• Compliance Control for HSE Legal Requirement, Industrial estate Regulation and Customer Need.
• FCM/ HSE/ SES Reporting of activities (Daily, Monthly, Planned Activities) and summarizing KPI & KPR achievement of each process.

Exely is a global IT company specialising in online solutions and websites for the hospitality industry. We help hoteliers increase direct sales and automate operations. With a customer base of over 3500 properties from 56 countries, ranging from small hotels to large resorts, we are committed to providing exceptional customer service and support. Our distributed team works from 20 countries and speaks over 35 languages, providing an exceptional opportunity to share global experience.

We are currently seeking an Administration & HR Support Officer to join our team. As an Administration & HR Support Officer, you will play a crucial role in ensuring the smooth running of our office operations and providing support to our HR department. This is an exciting opportunity to contribute to the success of our company and develop your skills in administration and HR.

Responsibilities

1. Petty Cash Management & Purchasing:

• Oversee petty cash expenditure, allocating expenses among different departments as necessary;
• Monitor and reconcile petty cash transactions, ensuring accuracy and compliance with company policies;
• Prepare detailed monthly reports on petty cash expenditures;
• Manage purchasing activities, including office supplies, equipment, furniture, and other necessary goods;
• Process monthly utility and insurance premium payments, and liaise with vendors for procurement needs;
• To control Hotel unpaid invoices and following up on payments by contacting the PIC of the hotel and generating reports;
• Assist with various tax processes of the Indonesian office.

2. Employee Benefits Administration:

• Maintain and update employee records for BPJSTK, BPJS Kesehatan, and Medical Insurance;
• Register new employees with relevant benefits providers and ensure timely payments;
• Organize monthly payments for BPJS Ketenagakerjaan and BPJS Kesehatan, and annual payments for Medical Insurance.

3. Administrative Support:

• Review the business trip proposal and its compliance with company policies and assist with the business trip preparation/process;
• Review and process reimbursement submissions for business trips and other activities;
• Maintain and update the Indonesia database as necessary. 

4. HR Supports:

• Coordinate creating and delivering Welcome Packs for new employees, including vendor research, negotiation, and budget management;
• Keep the welcome pack database updated with relevant information;
• Assist the Indonesian office and HR department with other requested tasks related to Indonesian operations and HR projects.

• Bachelor's degree in Business Administration, Finance, or a related field;
• Knowledge of Indonesian labor law, tax, and regulations is a plus;
• 1+ year of proven experience in Office Management or HR Support roles;
• Proficiency in English and native in Bahasa Indonesia;
• Excellent organizational and multitasking abilities;
• Desire to develop and improve your skills on an ongoing basis, attentiveness, responsibility, passion for work;
• Proficiency in Microsoft Office Suite;
• Willingness to work full-time from Monday to Friday in the office;
• Based in Bali.

• Competitive salary based on experience;
• Medical insurance;
• Laptop and headset for work;
• Great room for growth within the company;
• Fast-paced, ever-growing start-up environment with full support from the established international team;
• Business trips across APAC region.

The vacancy provides an excellent opportunity for development in several areas (administrative and creative tasks), where you will be able to gain experience both in paperwork and communication with colleagues, customers and suppliers.

If you're ready for it, apply for the vacancy.

We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Front Desk Agent to work with our Rooms team at Delonix Hotel Karawang.

Responsibilities:

• Handling Check in and Check Out
• Responsible of Guest satisfactions
• Responsible for cash handling
• Having passion to serve, sociable, and open minded.
• Able to perform meet the standard SOP as the guidance
• Responsible for Room assignment and allocations
• Responsible for Phone and email management
• Incoming call or any other inquiries

• Educational and Professional Qualification
• Relevant working experiences and Understand and knowledgeable Karawang City and surroundings
• Preferred Background and Area of Expertise/Specific Language Requirements
• Hotel experience is a plus point. Honest, responsible, hard worker and willing to help
• Minimum Years of Experience 1-2 years
• Specific Skills Required Must Have :

- Honest, responsible, and reliable

- Excellent working ethics, having integrity and commitments.

Job Description

Officer, Indonesia Slots & Route

Responsibilities:

- Coordinate with clients to handle any requests for charter flights, ensuring effective communication and meeting client needs.
- Prepare and submit charter flight requests, adhering to established procedures and timelines.
- Collaborate with other AOC Regulatory departments to compile and submit necessary documentation for charter flights, staying updated on regulatory requirements.
- Manage requests from other AOC Regulatory departments, such as adding new routes or aircraft, and ensure compliance with regulations.
- Prepare and submit renewals for Foreign Aircraft Operating Certificate (FAOC) for Group AOC.
- Maintain communication with authorities from other countries to stay informed about changes in aircraft registration and regulations.
- Monitor and manage Dangerous Goods (DG) submissions for other AOCs to ensure compliance.

Tasks and Activities:

- Generate production and tariff reports to monitor operational performance.
- Obtain Foreign Country Operating Permits and approvals for foreign and domestic schedules within specified timelines.
- Renew Foreign Aircraft Operating Certificates (FAOC) for Group AOCs according to established schedules.
- Submit Dangerous Goods (DG) documentation as requested by relevant departments.
- Participate in ASEAN Airline Meetings and ASEAN Transport Working Group to represent the company's interests.

Qualifications:

- Proficiency in English, with strong writing, speaking, and correspondence skills.
- Intermediate-level proficiency in Microsoft Office applications.
- Bachelor's degree in the Aviation Industry is preferred, but candidates with relevant experience in similar roles are encouraged to apply.

Join our team and be part of the continued success of Bali’s largest integrated resort.

We offer an exciting career opportunity for an individual with the following details:

Summary of responsibilities:

• Assist in the implementation and maintenance of fire and safety policies and procedures
• Ensure that all fire and safety equipment established in all properties are in good shape
• Conduct regular inspections to identify potential fire hazards, safety risks, and implement corrective actions
• Ensure compliance with fire and safety regulations and standards
• Coordinate with external agencies, such as fire departments, for inspections and certifications

• Conduct training programs and drills to educate employees on fire and safety procedures to enhance their fire safety awareness and preparedness

• Participate in investigations of incidents or accidents related to fire and safety
• Maintain and update documentation and records related to fire and safety
• Collaborate with other departments to ensure a safe and secure environment
• Stay updated on the latest developments in fire and safety standards, technologies and best practices

• Only for Indonesian Citizen

• Minimum of 1-2 years of experience in a similar role
• Knowledge of fire safety regulations and standards
• Strong attention to detail and ability to identify potential risks
• Excellent communication and interpersonal skills
• Proficient in computer skills particularly in the use of MS Office
• Eloquent in English communication in both written and spoken
• Certified in Fire & Safety, Occupational Health and Safety (K3 Umum) or other relevant fields with Diploma degree