Total 15 F&B / Tourism / Hospitality job vacancies in Jagorawi Golf & Country Club, Jalan Karanggan Raya, Gunung Putri, Cibinong, Kabupaten Bogor

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke New Zealand. Posisi yang buka saat ini ada dibidang Senior Waiter Waitress. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke Macau. Posisi yang buka saat ini ada dibidang Housekeeping dan Supervisor. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke Slovakia. Posisi yang buka saat ini ada dibidang Waiter dan Female Cleaner. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

Job ini terbuka untuk calon pekerja yang berminat melamar ke luar negeri, khususnya ke Kroasia. Posisi yang buka saat ini ada dibidang Chef De Partie atau kitchen hotel. Untuk melamar job ini harus memiliki pengalaman dibidang relevan.

• Maksimal usia 35 tahun
• memiliki pengalaman bekerja minimal 1 tahun sebagai Cook / Koki / Juru Masak
• Diutamakan yang memiliki keahlian memasak Jepang

• Menangani permintaan pemesanan lapangan bagi player
• Menjual prodak kepada calon tamu yang melakukan pemesanan langsung melalui telepon atau email 
• Menawarkan harga prodak sesuai dengan standar harga yang ditetapkan manajemen 
• Memproses pembatalan pemesanan lapangan
• Melakukan administrasi reservasi, seperti pengkajian, pencatatan, pembukuan, pengagendaan, dan pelaporan data tamu 

1. Guest Interaction:

   • Greet guests upon arrival at the hotel restaurant, bar, or café.
   • Provide information about food and beverage menus, specials, and promotions.
   • Assist with reservations, special requests, or specific dietary needs of guests.
   • Handle any guest complaints or issues regarding food and beverage service, ensuring prompt resolution and satisfaction.

2. Customer Service:

   • Ensure all guests receive attentive, friendly, and professional service.
   • Monitor the dining experience to ensure that guests are enjoying their meal and their needs are met.
   • Maintain a welcoming and positive attitude to enhance guest experience.

3. Coordination with F&B Staff:

   • Communicate guest preferences and requests to kitchen staff and service personnel.
   • Work closely with the F&B team (waiters, bartenders, chefs) to ensure smooth service and efficiency.
   • Assist in managing guest orders and seating arrangements.

4. Problem Solving:

   • Resolve guest complaints or service issues in a polite and efficient manner.
   • Offer alternatives, compensation, or special attention to maintain customer satisfaction.

5. Reservation Management:

   • Assist with managing restaurant reservations, ensuring efficient seating and minimizing wait times.
   • Confirm reservations and follow up as necessary.

6. Administrative Duties:

   • Maintain accurate guest records, including preferences and feedback.
   • Handle guest requests for dining arrangements, private events, or special functions.

7. Promotions and Upselling:

   • Promote F&B offerings, such as new menu items, seasonal specials, and events.
   • Upsell drinks, desserts, or higher-value menu items to enhance revenue.

8. Hygiene and Cleanliness:

   • Ensure the restaurant or dining area is clean, well-organized, and aesthetically pleasing.
   • Monitor food safety standards and cleanliness in the F&B area.

9. Event Coordination:

   • Assist in organizing and coordinating special events such as banquets, conferences, or private dinners.
   • Collaborate with the events team to ensure smooth operations.

10. Training and Support:

    • Provide guidance and support to junior F&B staff, ensuring they understand hotel service standards and guest expectations.
    • Participate in training programs to stay updated on best practices in guest relations and service.

1. Sales and Revenue Generation

• Develop Sales Strategies: Design and implement sales strategies to meet or exceed sales targets.
• Customer Acquisition: Identify and approach potential clients or customers for corporate accounts, events, and bulk orders.
• Account Management: Handle existing client relationships, ensuring repeat business and customer satisfaction.
• Sales Presentations: Present the company’s F&B offerings to prospective clients through meetings, phone calls, or emails.
• Promotions: Plan and execute special offers, promotions, and discounts to attract customers.

2. Market Research and Analysis

• Industry Trends: Stay up-to-date with the latest trends in the F&B industry and consumer preferences.
• Competitor Analysis: Monitor competitors’ offerings, pricing strategies, and promotions to stay competitive.
• Customer Feedback: Collect and analyze feedback from customers to improve sales strategies and product offerings.

3. Sales Administration

• Order Management: Process and track sales orders, ensuring timely delivery of products.
• Reporting: Prepare regular sales reports, forecasting, and performance analysis to share with senior management.
• Database Management: Maintain and update customer databases and sales records.
• Contracts and Agreements: Handle the negotiation of contracts, terms, and pricing with clients.

4. Relationship Building

• Networking: Build and maintain relationships with key clients, suppliers, and business partners.
• Customer Service: Address client concerns or complaints promptly, ensuring a high level of customer satisfaction.

5. Collaboration

• Team Coordination: Work closely with other departments like marketing, product development, and operations to ensure smooth service and effective sales.
• Event Coordination: Collaborate with event managers or catering teams to provide customized F&B services for events.
• Marketing Support: Assist the marketing team with campaigns, advertisements, and other promotional materials.

6. Budget Management

• Sales Forecasting: Assist in setting sales targets and budgets for the F&B department.
• Cost Control: Help in managing pricing strategies and margins to ensure profitability.

7. Customer Education

• Product Knowledge: Have in-depth knowledge of the F&B products or services offered by the company and educate clients on the menu, ingredients, or sourcing.
• Tasting Events: Host or participate in tastings or promotional events to educate customers about new products or services.

8. Training and Development

• Training Junior Sales Team: Onboard and train new sales staff to maintain high performance and company standards.
• Self-Improvement: Continuously seek professional development opportunities to improve sales techniques and knowledge.

Riverside Golf Club is seeking dedicated individuals to join our team as Staff Security. As a part of our commitment to ensuring a safe and secure environment for our guests and staff, you will play a crucial role in maintaining the safety and integrity of our properties.

Responsibilities:

• Monitor and patrol assigned areas to prevent and detect signs of intrusion and ensure security of the premises.
• Perform regular security checks of facilities, equipment, and personnel to maintain a safe environment.
• Control access to buildings and property, verifying the identity of individuals entering and exiting.
• Respond to alarms and incidents; investigate disturbances and take appropriate action.
• Document daily activities, incidents, and irregularities in reports.
• Collaborate with law enforcement and emergency services when necessary.
• Enforce hospitality policies and procedures to ensure guest and staff safety.

• Single, age min. 18 max. 25 years old
• Height Min.168 cm with ideal body weight.
• Indonesian citizen
• Having a martial art or security certification will be an advantage (optional)
• Minimum of 1 year of experience in security or a related field, preferably in the hospitality industry. (Fresh graduates are welcome to apply)
• Strong observational skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to work well under pressure and respond quickly to emergencies.
• Proficient in basic computer skills.
• Willingness to work flexible shifts, including nights and weekends.

At least minimum 1 year experience in the related field

Fresh Graduate are welcomed candidate max 30 Years Old

⁠Good communication skill of English (spoken and written)

⁠Good personality and attitude

⁠Can work with team and able to work with individual

Candidate are willing to work at night shift

Able to join immediately

Fresh Graduate are welcomed

At least minimum 1 year experience in the related field

Good communication skill of English (Spoken and Written)

Candidate are willing to work at night shift

⁠Good personality and attitude

⁠Can work with team and able to work with individual

Able to join immediately

Riverside Golf Club is seeking an experienced and motivated Maintenance Club House Supervisor to join our team. This role, will oversee the maintenance operations of the club house, ensuring that all facilities are in excellent condition and providing a safe and enjoyable environment for our guests and members.

Your responsibilities will include supervising maintenance staff, coordinating repair schedules, performing regular inspections, and maintaining equipment and facilities. The ideal candidate should have strong leadership skills, a keen eye for detail, and a commitment to delivering exceptional service.

Responsibilities

• Supervise and coordinate the daily operations of the maintenance team.
• Conduct regular inspections of the club house and surrounding areas to ensure proper maintenance and safety standards.
• Develop and implement preventative maintenance programs for all equipment and facilities.
• Manage maintenance requests and repair schedules effectively.
• Train and mentor maintenance staff to enhance their skills and efficiency.
• Ensure that all safety protocols and procedures are followed.
• Assist in budgeting and purchasing of maintenance supplies and equipment.
• Maintain accurate records of maintenance activities and report to management as needed.

• Diploma or Bachelor Degree
• Proven experience in a maintenance role, preferably in a supervisory position.
• Strong knowledge of maintenance procedures, safety regulations, and best practices.
• Excellent leadership and team management skills.
• Good communication and problem-solving abilities.
• Technical certification or training in related fields is a plus.
• Ability to work flexible hours, including weekends and holidays as needed.
• Able to deliver technical capacity building for the team.

• Positive Working
• Great Environment
• Supportive Team Work

Some of your duties will include:

The Manager - Catering & Facilities Hospitality Services, will oversee all hospitality-related services at the mining site, ensuring a high standard of catering, facility management, and accommodation services. This role is crucial for maintaining a conducive work environment for on-site personnel, ensuring their comfort, safety, and well-being. The manager will develop and implement operational standards, lead vendor management, and optimize resources to support the company’s strategic goals in employee satisfaction and operational efficiency.

Catering Operations Management:

·        Oversee all aspects of the catering service, ensuring high-quality meal preparation, food safety, and hygiene standards.

·        Develop and implement menus in collaboration with the culinary team, accommodating dietary restrictions and cultural preferences.

·        Coordinate with suppliers for quality food ingredients, manage inventory, control food-related costs, menu planning, food procurement, preparation, and service delivery;

Facilities Management:

·     Manage all on-site facilities, including accommodations, dining areas, recreational spaces, and office spaces.

·     Ensure regular maintenance of all facilities, addressing any issues promptly to maintain a high standard of comfort and functionality.

·     Oversee housekeeping and janitorial services, ensuring cleanliness and adherence to health and safety standards.

Vendor and Contract Management:

·        Liaise with third-party service providers for catering, housekeeping, and other hospitality services, ensuring contract compliance and performance standards.

·        Negotiate contracts with vendors, monitoring service quality and cost-effectiveness.

·        Health, Safety, and Environmental Compliance:

·        Ensure all hospitality services comply with relevant HSE standards, conducting regular audits and risk assessments.

·        Implement training programs for staff to uphold health and safety practices.

Financial Management:

·        Develop and manage the hospitality budget, ensuring effective cost control and resource allocation.

·        Prepare monthly financial reports, tracking expenditures and identifying areas for cost savings.

Team Leadership:

·        Recruit, train, and manage a team of hospitality and facilities staff, fostering a positive work environment.

·        Conduct performance appraisals, provide feedback, and support career development initiatives within the team.

Customer Service Excellence:

·        Maintain a customer-focused approach, regularly gathering feedback from staff and making adjustments to improve hospitality services.

·        Address and resolve any service-related complaints promptly and professionally.

Riverside Golf Club is seeking a motivated and detail-oriented L&D Coordinator to join our HR team. This role will focus on creating and implementing effective learning and development programs tailored to meet the needs of our staff and enhance their skills. As an L&D Coordinator, you will work closely with HR Managers to identify learning needs and develop training initiatives that align with organizational goals. Your role will be crucial in fostering a culture of continuous learning and professional growth.

Key Responsibilities:

• Work closely with the HR Manager in design, coordinate, and implement engaging training programs that meet the diverse needs of employees at all levels.
• Conduct training needs assessments to identify gaps in employee skills and knowledge.
• Organize training logistics, including scheduling, materials preparation, and participant communication.
• Monitor and evaluate training effectiveness, utilizing feedback and performance metrics to enhance program offerings.
• Maintain accurate training records and generate reports to track training progress and outcomes.
• Collaborate with other departments to ensure training initiatives align with business objectives.
• Stay up-to-date with industry trends and best practices in learning and development.
• Ensuring the Learning Management System (LMS) is accessible to all staff members.
• Encouraging employees to take part in online training programs
• Troubleshoot technical issues within the LMS and provide user support as needed.
• Assist the HR Manager in overseeing performance management activities.

• A Bachelor's degree in Human Resources, Education, or a related field.
• Minimum of 2-3 years of experience in learning and development, preferably within the hospitality industry.
• Able to speak English
• Strong understanding of adult learning principles and training methodologies.
• Excellent interpersonal and communication skills, with the ability to engage and motivate employees.
• Proficient in using Learning Management Systems (LMS) and training technologies.
• Organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Analytical skills to evaluate training needs and program effectiveness.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic graphic & video design software is a plus.

• Memastikan pesanan pelanggan disajikan tepat waktu
• Menyiapkan bahan makanan, seperti mencuci, memotong,
• Memasak makanan sesuai pesanan
• Menjaga kebersihan area kitchen