Total 203 F&B / Tourism / Hospitality job vacancies in Jl. Raya Jakarta Bogor Km 36, Sukamaju, Cilodong, Depok

Management Trainee adalah salah satu program perekrutan karyawan baru. Di program ini, kandidat yang lolos akan mendapatkan pelatihan dan pengetahuan tentang unit bisnis dan profil perusahaan. Tujuan dari program ini adalah untuk melatih dan mempersiapkan karyawan baru yang memiliki kualitas untuk ditempatkan di level manajerial perusahaan.

Memastikan semua prosedur kerja Laboratorium, Incoming, Pest Control, IPAL, WTP dan Kalibrasi dapat berjalan dengan baik, terkontrolm terkendali sesuai dengan prosedur keamanan pangan.

DUTIES & RESPONSIBILITIES:

• Maintain good operational and relations within Plaza Senayan Food Court and other F&B area tenants.
• Handle tenants’ complaints and provide immediate solutions.
• Record and follow up material/work requisitions for operational needs.
• Check and follow up defects.

• Assist the Executive Chef in managing the day-to-day operations of the pastry kitchen, including workflow, scheduling, staffing, and training to ensure efficient and effective kitchen operations.
• Collaborate with the Executive Chef in developing new pastry recipes, menu items, and seasonal specialties that showcase innovation, creativity, and culinary excellence, while meeting guest preferences and dietary restrictions.
• Maintain high standards of quality and consistency in pastry production, including taste, texture, appearance, and portion size, conducting regular tastings, evaluations, and quality checks to ensure adherence to standards.
• Supervise chef de partie, pastry cooks, commis in their daily tasks, providing guidance, coaching, and training to ensure proper techniques, efficiency, and teamwork in pastry production.
• Assist in managing inventory and procurement of pastry ingredients, equipment, and supplies, including monitoring stock levels, controlling costs, and ensuring freshness and availability of ingredients for production.
• Oversee the production and presentation of pastry and dessert items, including baking, cooking, decorating, and finishing techniques, ensuring consistency, accuracy, and excellence in execution.
• Collaborate with F&B Service teams to support pastry production for special events, including menu planning, preparation, and execution to meet event specifications and guest expectations.
• Ensure compliance with hygiene and safety standards in the pastry kitchen, including proper handling of ingredients, cleanliness of equipment and work surfaces, and adherence to food safety regulations.
• Interact with guests in a professional and engaging manner, responding to inquiries, accommodating special requests, and providing recommendations or explanations about pastry menu items and ingredients.

 Berpendidikan min. SMA/Sederajat

 Pengalaman di bidang marketing min. 1 Tahun

 Memiliki kemampuan negosiasi

 Bisa mengoperasikan computer

 Memiliki kemampuan komunikasi

 dan presentasi

 Memiliki kendaraan pribadi

 Mampu bekerja dalam team

• Perform opening/closing side duties as assigned and set all tables according to standards and procedures
• Deliver F&B services in accordance to departmental standards and procedures
• Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation
• Greet all patrons warmly upon arrival at the door and escort them to the table
• Ensure that all food & beverage are served according to service standard
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP)
• Pick up and serve food and beverage orders. Ensure that food and beverage are served promptly to the guests once they are ready, such that they arrive at the patrons' table at the correct temperature
• Try to remember individual patron's names and their preferences to extend a personalized service
• Up-sell and promote food and beverage offers at every available opportunity in order to maximize sales revenue. Cross sell other dining venue when outlet is full
• Thank all patrons for patronizing the outlet upon their departure
• Clear and tidy up tables after the departure of the patrons as quickly as possible to the stewarding area
• Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
• Report any complaints, incidents or other irregularities to management
• Assist other Food & Beverage outlets with their operations during peak times or when required

1. Melakukan presentasi atau demo masak menggunakan peralatan elektronik yang disediakan oleh perusahaan
2. Membuat resep masakan yang sesuai dengan di presentasikan
3. Membuat report

1. Memiliki kemampuan memasak
2. Memiliki pengatahuan indonesian dan western food
3. Mampu mengoperasikan komputer

1. Memiliki kemampuan dasar matematika
2. Mampu melakukan transaksi penjualan

• Menangani permintaan pemesanan lapangan bagi player
• Menjual prodak kepada calon tamu yang melakukan pemesanan langsung melalui telepon atau email 
• Menawarkan harga prodak sesuai dengan standar harga yang ditetapkan manajemen 
• Memproses pembatalan pemesanan lapangan
• Melakukan administrasi reservasi, seperti pengkajian, pencatatan, pembukuan, pengagendaan, dan pelaporan data tamu 

1. Guest Interaction:

   • Greet guests upon arrival at the hotel restaurant, bar, or café.
   • Provide information about food and beverage menus, specials, and promotions.
   • Assist with reservations, special requests, or specific dietary needs of guests.
   • Handle any guest complaints or issues regarding food and beverage service, ensuring prompt resolution and satisfaction.

2. Customer Service:

   • Ensure all guests receive attentive, friendly, and professional service.
   • Monitor the dining experience to ensure that guests are enjoying their meal and their needs are met.
   • Maintain a welcoming and positive attitude to enhance guest experience.

3. Coordination with F&B Staff:

   • Communicate guest preferences and requests to kitchen staff and service personnel.
   • Work closely with the F&B team (waiters, bartenders, chefs) to ensure smooth service and efficiency.
   • Assist in managing guest orders and seating arrangements.

4. Problem Solving:

   • Resolve guest complaints or service issues in a polite and efficient manner.
   • Offer alternatives, compensation, or special attention to maintain customer satisfaction.

5. Reservation Management:

   • Assist with managing restaurant reservations, ensuring efficient seating and minimizing wait times.
   • Confirm reservations and follow up as necessary.

6. Administrative Duties:

   • Maintain accurate guest records, including preferences and feedback.
   • Handle guest requests for dining arrangements, private events, or special functions.

7. Promotions and Upselling:

   • Promote F&B offerings, such as new menu items, seasonal specials, and events.
   • Upsell drinks, desserts, or higher-value menu items to enhance revenue.

8. Hygiene and Cleanliness:

   • Ensure the restaurant or dining area is clean, well-organized, and aesthetically pleasing.
   • Monitor food safety standards and cleanliness in the F&B area.

9. Event Coordination:

   • Assist in organizing and coordinating special events such as banquets, conferences, or private dinners.
   • Collaborate with the events team to ensure smooth operations.

10. Training and Support:

    • Provide guidance and support to junior F&B staff, ensuring they understand hotel service standards and guest expectations.
    • Participate in training programs to stay updated on best practices in guest relations and service.

1. Sales and Revenue Generation

• Develop Sales Strategies: Design and implement sales strategies to meet or exceed sales targets.
• Customer Acquisition: Identify and approach potential clients or customers for corporate accounts, events, and bulk orders.
• Account Management: Handle existing client relationships, ensuring repeat business and customer satisfaction.
• Sales Presentations: Present the company’s F&B offerings to prospective clients through meetings, phone calls, or emails.
• Promotions: Plan and execute special offers, promotions, and discounts to attract customers.

2. Market Research and Analysis

• Industry Trends: Stay up-to-date with the latest trends in the F&B industry and consumer preferences.
• Competitor Analysis: Monitor competitors’ offerings, pricing strategies, and promotions to stay competitive.
• Customer Feedback: Collect and analyze feedback from customers to improve sales strategies and product offerings.

3. Sales Administration

• Order Management: Process and track sales orders, ensuring timely delivery of products.
• Reporting: Prepare regular sales reports, forecasting, and performance analysis to share with senior management.
• Database Management: Maintain and update customer databases and sales records.
• Contracts and Agreements: Handle the negotiation of contracts, terms, and pricing with clients.

4. Relationship Building

• Networking: Build and maintain relationships with key clients, suppliers, and business partners.
• Customer Service: Address client concerns or complaints promptly, ensuring a high level of customer satisfaction.

5. Collaboration

• Team Coordination: Work closely with other departments like marketing, product development, and operations to ensure smooth service and effective sales.
• Event Coordination: Collaborate with event managers or catering teams to provide customized F&B services for events.
• Marketing Support: Assist the marketing team with campaigns, advertisements, and other promotional materials.

6. Budget Management

• Sales Forecasting: Assist in setting sales targets and budgets for the F&B department.
• Cost Control: Help in managing pricing strategies and margins to ensure profitability.

7. Customer Education

• Product Knowledge: Have in-depth knowledge of the F&B products or services offered by the company and educate clients on the menu, ingredients, or sourcing.
• Tasting Events: Host or participate in tastings or promotional events to educate customers about new products or services.

8. Training and Development

• Training Junior Sales Team: Onboard and train new sales staff to maintain high performance and company standards.
• Self-Improvement: Continuously seek professional development opportunities to improve sales techniques and knowledge.

Riverside Golf Club is seeking dedicated individuals to join our team as Staff Security. As a part of our commitment to ensuring a safe and secure environment for our guests and staff, you will play a crucial role in maintaining the safety and integrity of our properties.

Responsibilities:

• Monitor and patrol assigned areas to prevent and detect signs of intrusion and ensure security of the premises.
• Perform regular security checks of facilities, equipment, and personnel to maintain a safe environment.
• Control access to buildings and property, verifying the identity of individuals entering and exiting.
• Respond to alarms and incidents; investigate disturbances and take appropriate action.
• Document daily activities, incidents, and irregularities in reports.
• Collaborate with law enforcement and emergency services when necessary.
• Enforce hospitality policies and procedures to ensure guest and staff safety.

• Single, age min. 18 max. 25 years old
• Height Min.168 cm with ideal body weight.
• Indonesian citizen
• Having a martial art or security certification will be an advantage (optional)
• Minimum of 1 year of experience in security or a related field, preferably in the hospitality industry. (Fresh graduates are welcome to apply)
• Strong observational skills and attention to detail.
• Good communication and interpersonal skills.
• Ability to work well under pressure and respond quickly to emergencies.
• Proficient in basic computer skills.
• Willingness to work flexible shifts, including nights and weekends.

At least minimum 1 year experience in the related field

Fresh Graduate are welcomed candidate max 30 Years Old

⁠Good communication skill of English (spoken and written)

⁠Good personality and attitude

⁠Can work with team and able to work with individual

Candidate are willing to work at night shift

Able to join immediately

Fresh Graduate are welcomed

At least minimum 1 year experience in the related field

Good communication skill of English (Spoken and Written)

Candidate are willing to work at night shift

⁠Good personality and attitude

⁠Can work with team and able to work with individual

Able to join immediately

-Mempromosikan dan menjual produk makanan dan minuman serta produk lainnya kepada pelanggan secara langsung.

-Melakukan demonstrasi produk.

-Memproses pesanan pelanggan dan memastikan seluruh item pesanan sudah disiapkan dan disajikan dan memastikan kebutuhan pelanggan terpenuhi.

-Membersihkan area kerja.

-Melakukan grooming sesuai dengan SOP yang ada.

-Berkoordinasi dengan bagian kitchen untuk pemenuhan order pelanggan.

-Membantu Bakery/Pastry/Hotmelas Chef dalam pembuatan dan persiapan masak/baking.

-Membantu dalam mengelola outlet kitchen untuk memastikan operasional berjalan dengan baik.

-Membantu membuat jadwal kerja staff apabila Bakery/Pastry/Hotmelas Chef tidak ada.

-Memastikan kualitas, kuantitas, dan ketepatan penyajian makanan dan terlihat sesuai standar perusahaan dan Chef.

-Memastikan kuantitas dan kualitas dari barang pesanan yang diterima dan disimpan dengan kondisi baik.

-Bekerja dengan tim, memastikan tim bekerja sesuai SOP dan menghasilkan makanan sesuai dengan standard yang ditentukan.

-Mematuhi ketentuan dari prinsip penanganan makanan, higienitas, dan keamanan.

• Mempromosikan dan menjual produk makanan dan minuman serta produk lainnya kepada pelanggan secara langsung.
• Melakukan demonstrasi produk.
• Memproses pesanan pelanggan dan memastikan seluruh item pesanan sudah disiapkan dan disajikan dan memastikan kebutuhan pelanggan terpenuhi.
• Membersihkan area kerja.
• Melakukan grooming sesuai dengan SOP yang ada.
• Berkoordinasi dengan bagian kitchen untuk pemenuhan order pelanggan.

• Membantu Bakery/Pastry/Hotmelas Chef dalam pembuatan dan persiapan masak/baking.
• Membantu dalam mengelola outlet kitchen untuk memastikan operasional berjalan dengan baik.
• Membantu membuat jadwal kerja staff apabila Bakery/Pastry/Hotmelas Chef tidak ada.
• Memastikan kualitas, kuantitas, dan ketepatan penyajian makanan dan terlihat sesuai standar perusahaan dan Chef.
• Memastikan kuantitas dan kualitas dari barang pesanan yang diterima dan disimpan dengan kondisi baik.
• Bekerja dengan tim, memastikan tim bekerja sesuai SOP dan menghasilkan makanan sesuai dengan standard yang ditentukan.
• Mematuhi ketentuan dari prinsip penanganan makanan, higienitas, dan keamanan.

Riverside Golf Club is seeking an experienced and motivated Maintenance Club House Supervisor to join our team. This role, will oversee the maintenance operations of the club house, ensuring that all facilities are in excellent condition and providing a safe and enjoyable environment for our guests and members.

Your responsibilities will include supervising maintenance staff, coordinating repair schedules, performing regular inspections, and maintaining equipment and facilities. The ideal candidate should have strong leadership skills, a keen eye for detail, and a commitment to delivering exceptional service.

Responsibilities

• Supervise and coordinate the daily operations of the maintenance team.
• Conduct regular inspections of the club house and surrounding areas to ensure proper maintenance and safety standards.
• Develop and implement preventative maintenance programs for all equipment and facilities.
• Manage maintenance requests and repair schedules effectively.
• Train and mentor maintenance staff to enhance their skills and efficiency.
• Ensure that all safety protocols and procedures are followed.
• Assist in budgeting and purchasing of maintenance supplies and equipment.
• Maintain accurate records of maintenance activities and report to management as needed.

• Diploma or Bachelor Degree
• Proven experience in a maintenance role, preferably in a supervisory position.
• Strong knowledge of maintenance procedures, safety regulations, and best practices.
• Excellent leadership and team management skills.
• Good communication and problem-solving abilities.
• Technical certification or training in related fields is a plus.
• Ability to work flexible hours, including weekends and holidays as needed.
• Able to deliver technical capacity building for the team.

• Positive Working
• Great Environment
• Supportive Team Work

At AYANA MidPlaza Jakarta, we are looking for a dedicated and charismatic Spa Receptionist to enhance our guest experience. As the first point of contact for our spa, you will play a crucial role in providing outstanding service to our guests, ensuring a seamless and exceptional spa experience. Your professionalism and attention to detail will be vital as you assist guests in navigating our spa services, while also managing appointments and inquiries with efficiency.

Responsibilities

• Greet and assist guests upon arrival, providing information about spa services and promotions.
• Manage appointment scheduling and maintain accurate records in our booking system.
• Process payments and handle transactions in compliance with company procedures.
• Respond promptly to guest inquiries via phone or email.
• Ensure the reception area is welcoming and organized, promoting an inviting atmosphere.
• Collaborate with the spa team to deliver outstanding guest service and satisfaction.

• Previous experience as a Spa Receptionist or in a customer service role within the hospitality industry.
• Exceptional communication skills and a friendly, professional demeanor.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Familiarity with appointment booking systems is a plus.
• High school diploma or equivalent; additional qualifications in hospitality are a plus.
• Willingness to work flexible hours including weekends and holidays.

• Positive Working
• Great Environment
• Supportive Team Work

AYANA Hospitality is seeking a dedicated Recruitment Officer to join our team at AYANA MidPlaza, Jakarta. The Recruitment Officer will be responsible for managing the recruitment process from job postings to onboarding, ensuring that we attract and select the best candidates for our organization.

Responsibilities

• Manage the end-to-end recruitment process including job postings, resume screening, interviews, and candidate selection
• Collaborate with hiring managers to understand departmental needs and create job descriptions
• Use various sourcing methods to attract potential candidates, including job boards, social media, and recruitment fairs
• Conduct initial phone screenings and coordinate interviews with the hiring teams
• Manage relationships with recruitment agencies and job advertisement platforms
• Update and maintain the applicant tracking system (ATS) and generate recruitment reports
• Ensure a positive candidate experience throughout the recruitment process
• Stay updated on best practices and trends in recruitment to enhance our hiring process

• Minimum of 2 years of experience in recruitment, preferably in the hospitality industry
• Strong understanding of recruitment strategies and methods
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Familiarity with applicant tracking systems (ATS) and HR software
• Bachelor's degree in Psychology
• Proficient in Microsoft Office, especially Excel
• Language Requirements :
• Indonesian: excellent command of spoken and written is necessary
• English: good command of spoken and written is necessary

AYANA MidPlaza, Jakarta is on the lookout for an enthusiastic Waiter/Waitress Apprentice to assist our dining staff in providing excellent service to our guests. This role is a fantastic opportunity for passionate individuals looking to develop their skills in the hospitality industry.

Responsibilities

• Assist in preparing restaurant tables and ensuring cleanliness and organization
• Greet and seat guests, presenting menus and providing information about specials
• Take food and drink orders accurately
• Serve food and beverages promptly, ensuring high standards of service
• Communicate effectively with kitchen staff and other team members
• Provide recommendations and answer guests' questions regarding menu items
• Assist in maintaining a tidy dining area and replenish supplies as needed
• Support waitstaff during peak hours to ensure smooth operations

• Fresh graduates are welcome to apply
• Excellent customer service skills and a friendly demeanor
• Ability to work in a fast-paced environment with a positive attitude
• Strong communication and interpersonal skills
• Availability to work flexible hours, including evenings and weekends

TBA

• Develop and update departmental SOP Manual, detailing standards of performance, Policies and Procedures and service standards pertinent to the efficient operation of the kitchen in accordance to Hotel’s policies, standards and municipality requirements.
• Work with Senior Culinary team and is responsible for the team to develop new menus and product development supported by detailed analysis and accurate costing
• Supervise Senior Culinary team to run their kitchens at high quality level whilst maintaining acceptable food cost
• Work closely with Executive Steward to ensure that kitchen areas are kept clean and orderly.  Manage organization and cleanliness of departmental areas by conducting weekly walk through
• Ensure that high level of food safety management and precautions with regards to the hotel food safety and hygiene standards (HACCP) are adhered to in the department
• Monitor food standards in each Outlet and Banquet
• Ensure that all departmental reports, schedules, standard recipes, menus, food presentation photographs and correspondences are completed in an accurate and timely manner
• Identify market needs and trends in terms of food menus for both hotel guests and the local market
• Monitor and analyse menus and products of competitive restaurants and other hotels' Banquet Departments
• Interact with management of other departments within areas of responsibility to foster and maintain effective working relations with them
• Meet and interact with representatives of the local community and potential guests as required
• Attend all briefings, meetings and trainings in absence of Executive Chef.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the assigned by the Management of the Hotel in absence of Executive Chef.

Riverside Golf Club is seeking a motivated and detail-oriented L&D Coordinator to join our HR team. This role will focus on creating and implementing effective learning and development programs tailored to meet the needs of our staff and enhance their skills. As an L&D Coordinator, you will work closely with HR Managers to identify learning needs and develop training initiatives that align with organizational goals. Your role will be crucial in fostering a culture of continuous learning and professional growth.

Key Responsibilities:

• Work closely with the HR Manager in design, coordinate, and implement engaging training programs that meet the diverse needs of employees at all levels.
• Conduct training needs assessments to identify gaps in employee skills and knowledge.
• Organize training logistics, including scheduling, materials preparation, and participant communication.
• Monitor and evaluate training effectiveness, utilizing feedback and performance metrics to enhance program offerings.
• Maintain accurate training records and generate reports to track training progress and outcomes.
• Collaborate with other departments to ensure training initiatives align with business objectives.
• Stay up-to-date with industry trends and best practices in learning and development.
• Ensuring the Learning Management System (LMS) is accessible to all staff members.
• Encouraging employees to take part in online training programs
• Troubleshoot technical issues within the LMS and provide user support as needed.
• Assist the HR Manager in overseeing performance management activities.

• A Bachelor's degree in Human Resources, Education, or a related field.
• Minimum of 2-3 years of experience in learning and development, preferably within the hospitality industry.
• Able to speak English
• Strong understanding of adult learning principles and training methodologies.
• Excellent interpersonal and communication skills, with the ability to engage and motivate employees.
• Proficient in using Learning Management Systems (LMS) and training technologies.
• Organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.
• Analytical skills to evaluate training needs and program effectiveness.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and basic graphic & video design software is a plus.