Total 18 Manager accounts executive food job vacancies in Indonesia

• Reporting to Club Millesime Manager, to oversee the Club Millesime operations including the butler service, ensuring that the hotel standards and procedures are fully known and followed.
• To ensure uncompromising levels of cleanliness and maintenance through each ambassador’s responsibility.
• To ensure appropriate stock level for the smooth run of the Club Millesime operations and to prepare requisitions accordingly.
• To use the proper telephone etiquette as per Sofitel standards.
• To ensure a proper coverage and supervision of the lounge and butler service at all times.
• To personally supervise the breakfast service when the Lounge Supervisor is not on duty.
• To be present in the Club Millesime lounge during breakfast, afternoon tea and evening cocktail and to socialize with guests, playing a Public Relations role.
• To ensure that all Club Millesime guests enjoy their stay and receive the finest personal service.
• To personally greet and escort the guests rather than pointing out directions.
• To ensure that the privacy of the guests and the confidentiality of the information is respected.
• To act as a representative of the Management when dealing with guest complaints or if a member of the Sofitel Club Millésime team is facing difficulties that she/ he cannot solve on her/ his own.
• To manage any guest complaint in a professional manner, by resolving it and making sure the guest is satisfied, and recording it.
• To be fully aware of and to report all guest comments or complaints.
• To collect all profile details of any Club Millesime VIP one week prior to arrival and to ensure a daily update of the guest preferences on the PMS.
• To double check details of all Club Millesime reservations 24 hours prior to arrival and to follow every content.
• To personally supervise the Club Millesime VIP arrival (room block, room inspection, amenities) & welcome kit (international newspaper and welcome letter), as well as coordination with airport representative & Limousine driver.
• To ensure that the Senior Management is aware of all Club Millesime VIP arrivals.

Are you a passionate who is not afraid of thinking outside the box ? Then, we have the job for you.  As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

What you will be doing

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Steers and promotes all the F&B points of sale
• Ensures that all information is duly passed on to the applicable departments

1. Manage hotel operations to maximize profitability and to ensure superior guest experience.​
2. Identify and implement strategic performance drivers to optimize commercial performance and attract a international travelers.
3. Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

Food & Beverage Manager
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Food & Beverage Manager, you will strategically lead the team to take guest satisfaction to the next level.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies and the opportunity to earn qualifications while you work
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Lead, mentor and train the Food & Beverage Operations team
Ensure Food & Beverage relevant brand standards are maintained
Strategize on new products and service offerings
Create unforgettable experiences for our guests"

Plan for F&B department budget and review forecast on revenue and expenditure on monthly basic.

Analyze and submit month-end reports and identify deviation from business plan goals

Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department

Conduct departmental daily briefings to ensure that all pertinent information is well received by team members

Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards

Identify and develop team members with potential

Conduct performance review with the team

Constantly monitor team members’ appearance, attitude and degree of professionalism

Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

1. Food & Beverage Manager to organize and direct a team essentially oriented towards customer service & satisfaction in the restaurant, bar, room service, banquet and executive lounge.
2. Ensure the delivery of all orders while maintaining a high quality of service, creates constantly and consistently maximum guest satisfaction in all Food & Beverage outlets
3. Insure that all expenses: food cost, beverage cost, labour cost and other expenses are within budgetary limits

Fairmont Gold Manager (Executive Club Lounge)

At Fairmont Jakarta, we set the standard for luxury and excellence in hospitality. Our Fairmont Gold Lounge offers an exclusive haven for our esteemed guests, providing exceptional service and refined amenities. We are currently seeking a dedicated and experienced Fairmont Gold Manager to lead our team and ensure that every guest enjoys a superior and memorable experience.

As the Fairmont Gold Manager, you will be responsible for overseeing the daily operations of our exclusive Gold Lounge. You will ensure that the lounge operates smoothly, providing high-level service and creating an exceptional experience for our guests. Your leadership and commitment to excellence will be key to maintaining the lounge’s prestigious reputation.

Employment will be under local contract. Open for Indonesian citizens only.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Deliver outstanding service and personalized experiences for Fairmont Gold guests. Anticipate and respond to guests’ needs and preferences to enhance their satisfaction.
• Recruit, train, and supervise a team of lounge staff. Foster a positive and professional work environment while promoting teamwork and high standards of service.
• Manage daily operations, including guest check-ins, lounge setup, and the execution of service standards. Ensure the lounge is consistently clean, well-maintained, and stocked with necessary supplies.
• Develop and implement service protocols to ensure consistency and quality. Address and resolve guest concerns promptly and effectively.
• Plan and oversee special events, such as private functions and VIP receptions, ensuring seamless execution and exceptional guest experiences.
• Monitor inventory levels and manage supplies to control costs while maintaining high service standards. Prepare and manage the lounge’s budget, ensuring financial targets are met.
• Work closely with other hotel departments, including the front desk, food and beverage, and housekeeping, to ensure a cohesive and high-quality guest experience.
• Gather guest feedback and use it to continuously improve lounge operations and service quality. Implement best practices and innovative solutions to enhance the guest experience.

Reporting to the Executive Assistant Manager you will be responsible for assisting with the planning and managing of the overall operations of the hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals. Reporting directly to the General Manager, the EAM will oversee various departments and collaborate closely with department heads to drive operational excellence, achieve financial goals, and maintain the highest standards of service quality.   

The EAM will plan, organize, direct and coordinate management activities of the operations in conjunction with the General Manager. He/she is responsible for delivering results that contribute to the mission and overall success of the hotel and will take on responsibility for the hotel in the absence of the General Manager.

 What you will be doing:

• Oversee the day-to-day operations of multiple departments, including but not limited to Front Office, Housekeeping, Food and Beverage, Sales and Marketing, and Finance
• Collaborate with the General Manager and other senior leaders to develop and implement strategic plans and initiatives aimed at achieving organizational goals and enhancing the overall guest experience
• Ensure that all operations departments are maximizing revenue and profit potentials while minimizing costs and staying within budget guidelines
• Analyze monthly P&L and month-end reports, identify deviation from business plan goals
• Ensures optimal compliance with corporate focus audit, local health and safety, and other statutory regulations
• Help to ensure all Marketing and PR Communications materials are in compliance with the Brand Marketing guidelines
• Champion service excellence and guest satisfaction, promptly addressing any concerns or issues to ensure resolution and enhance guest loyalty

* Responsible for the overall operation and co-ordination of various Food & Beverage departments such as coffee shop, Room service, all the kitchens, stewarding etc.

* Exercises administration and supervises through Kitchen Leader and Restaurant Leader.

* Confers with management on reports, forecasts, budget policy and future planning.

* Responsible for the overall operation and co-ordination of various Food & Beverage departments such as coffee shop, Room service, all the kitchens, stewarding etc.
* Exercises administration and supervises through Kitchen Leader and Restaurant Leader.
* Confers with management on reports, forecasts, budget policy and future planning.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
• Preserve excellent levels of internal and external customer service
• Design exceptional menus, purchase goods and continuously make necessary improvements
• Identify customers needs and respond proactively to all of their concerns
• Lead F&B team by attracting, recruiting, training and appraising talented personnel
• Establish targets, KPI’s, schedules, policies and procedures
• Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork
• Comply with all health and safety regulations
• Report on management regarding sales results and productivity

• A ‘hands on’ approach is required as is to work as part of a team to provide efficient food and beverage service.
• Develop, train, empower & lead your team of Food & Beverage professionals.
• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations.
• Developing special promotional and merchandising plans, advertising materials to help increase revenue. 
• Proven ability to oversee daily activities, optimize seating arrangements, manage staff schedules, and ensure exceptional guest service within these outlets.
• Cost and Revenue Management: Demonstrated experience in effectively managing costs and driving revenue within a food and beverage setting. Proficiency in monitoring inventory levels, implementing cost-control measures, and strategizing to enhance profitability while maintaining high-quality offerings.

•Leadership and support over the operational departments of  Food & Beverage, Front Office, Housekeeping and Engineering

•Assist the General Manager with strategic planning, project and reporting

•Leading, developing and inspiring the team to create the exceptional guest experience

• Plan for outlet budget and review forecast on revenue and expenditure on monthly basic

• Analyze and submit month-end reports and identify deviation from business plan goals

• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the outlet

• Plan, implement and measure profit enhancement programs by working with the kitchen & Marketing Department. Prepare & submit post-mortem promotion report to General Manager upon completion of promotion

• Implement and maintain control measures to ensure that food & beverage costs, productivity, labour costs and operating supply costs for the outlet is in line with budget
• Conduct departmental daily briefings to ensure that all pertinent information is well received by team members
• Supervise team members to ensure that all tasks assigned/required in the outlet are carried out on time and according to instruction and departmental standards
• Build a good relationship with guests or regular patrons. Try to remember individual patron’s names and their preferences to extend a personalized service
• Handle guests’ complaints and comments tactfully and efficiently
• Handle all administration work pertaining to cashier operation requirement and company’s policies
• Maintain department communication logbook and updated notice board
• Check the supply of equipment/stock level and ensure that there is no shortage of items which have impact on the operation and guests
• Check the outlet/back of the house cleanliness to ensure that it is in compliant with F&B sanitation and hygiene rules and regulations
• Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features
• Ensure that health, safety and security procedures are in place in the outlet
• Attend all briefings, meetings and trainings as assigned by management
• Perform proper handover and communication to the next shift
• Assist other food & beverage outlets with their operations during peak times or when required
• Take charge of banquet event operation
• Attend pre-function meeting with Event Organizers, disseminate information and changes to colleagues and relevant departments.
• Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log
• Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations
• Plan the manning allocation/work assignment per Banquet event
• Supervise the maintenance of service standards during banquet service operations
• Motivate, supervise and discipline team members to ensure their capabilities and degree of professionalism meet the needs of guests and the organization
• Interview, select and recruit Banquet employees
• Ensure that new hire induction and required trainings are completed within three months of employment
• Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards
• Identify and develop team members with potential
• Conduct performance review with the team
• Develop, conduct and maintain records of all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business
• Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service
• Prepare payroll data & absence and gratuity reports
• Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

Executive Assistant Manager (EAM) - Food & Beverage

Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As an EAM in charge of Food & Beverage, you will strategically lead the team to take guest satisfaction to the next level. At Fairmont, exceptional service and flavors are the hallmarks of every dining experience. We invite you to develop your leadership strengths as an EAM in charge of F&B – and let your passion for guest service drive consistent guest satisfaction, an engaged team and outstanding operating results.

What's in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

What you will be doing:

• Lead the Food & Beverage Operations team.
• Strategize on new products and service offerings.
• Create unforgettable experiences for our guests.
• Directs and controls all subordinate Food and Beverage staff to ensure that all day-to-day operational matters are handled on time and guest expectations are met.
• Provides guidance and assistance to the Outlet Managers helping them in the execution of their responsibilities and helping them to set their own goals and objectives.
• Oversees the service standards of all outlets ensuring that they conform to the requisite standards and meet or exceed customer expectations.
• Oversees the quality, consistency, and presentation in all Food and Beverage outlets to ensure that they conform to the requisite standards and meet or exceed customer expectations.
• Prepares the Food and Beverage promotion plan and executes specific promotional activities.
• Prepares the hotel’s annual budget and monitors and controls the performance of the individual outlets.
• Monitors and controls the hotel’s OE inventory and participates in inventory taking.
• Conducts frequent front and back of house checks ensuring mise-en-place, service procedures, standards of cleanliness and hygiene, repair and maintenance, employee grooming and manning levels are in order and takes appropriate action where necessary.
• Contributes to the morale and team spirit of the hotel by maintaining effective relationships with colleagues.
• Makes appropriate suggestions and recommendations to supervisors for the general improvement of the hotel.
• Is fully conversant with all health and safety, fire and emergency procedures.
  Maintains a high standard of personal hygiene, dress, uniform, and body language.
• Is polite and professional in any situation where the image or regulation of the hotel is represented.
• Ensures that all activities are carried out honestly, ethically, and within the parameters of local Law.
• Interacts with guests actively soliciting feedback.

The Assistant Food and Beverage Manager provides support and assistance to the Food and Beverage Manager in overseeing and managing all aspects of the hotel's food and beverage operations. The Assistant Manager works closely with the F&B Manager to ensure the delivery of exceptional dining experiences, maintain high standards of service, and optimize revenue opportunities. They play a vital role in coordinating and supervising the various food and beverage outlets within the hotel, including restaurants, bars, and in-room dining. The Assistant F&B Manager assists in implementing and enforcing standard operating procedures, training and developing the team, monitoring service quality, and ensuring compliance with health, safety, and sanitation standards.

Executive Assistant Manager F&B
Are you a passionate foodie who is not afraid of thinking outside the box? Then, we have the job for you! As a Executive Assistant Manager F&B, you will strategically lead the team to take guest satisfaction to the next level.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead, mentor and train the Food & Beverage Operations team
• Ensure Food & Beverage relevant brand standards are maintained
• Strategize on new products and service offerings
• Create unforgettable experiences for our guests
• Knows the business and keeps abreast of competition and customer trends, new products and legislation
• Manages multiple disciplines under F&B to continually drive total hotel revenue, maximize profitability, and improve colleague and guest engagement
• Maintains high performance levels in the department by setting SMART goals and expectations in line with company priorities and hotel goals.

Executive Lounge Manager
Embark on a journey of excellence as an Executive Lounge Manager, where you will play a pivotal role in shaping unforgettable experiences for our distinguished guests. From the moment they step into our exclusive lounge until their departure, you will orchestrate a seamless and luxurious stay that exceeds expectations.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
• Conduct cleaning and quality checks of all equipment, glassware, cutlery, chinaware, napkins etc. during the set-up of the executive lounge
• After the set-up and before the arrival of guests, and also during a new set-up within the service time, she/he must check the quality of the set-up and ensure a welcoming appearance
• Coordinate with the Guest Relations team to ensure professional and engaging service to all guests in the lounge
• Cary out the end of day closing of the lounge and ensures that all cashiering duties are performed in line with the procedures
• At the end of the shift or the day, she/he has to communicate all information that the next shift staff has to know for smooth running of the operations
• Escorts guests to their tables and recommends food and beverage items, and special promotions if available
• Conducts an efficient and courteous service to the VIP guests
• Manage day-to-day operations efficiently, including staffing, scheduling, and resource allocation.
• Implement and enforce operational procedures to maintain a seamless and well-organized executive lounge environment.