Total 48 maintenance supervisor job vacancies in Indonesia

• Responsible for the smooth functioning and coordination of vendors for Guest Internet, Property Management Systems – PMS, Point of Sale – POS, IPTV, Telephony systems, and other software vendors.
• Ability to troubleshoot hardware and software problems.
• Responsible for overseeing and handling network configuration, Servers, Workstations, Networking equipment, PABX, email accounts, and also support for the underlying server/desktop infrastructure.
• Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall, and VPN applications.
• Manage leadership in the establishment of project scope, technical strategy, cost, budget, and staff support requirements with new IT initiatives.

• To ensure the cleanliness of public areas are maintained and ensuring maximum guest satisfaction and adhering to the standard required by our hotel
• To supervise Housekeeping Attendants and inspect guest rooms and surrounding service areas. Paying attention to details by keeping the standard of room cleanliness and product maintenance adhering to standard required by our hotel.
• To check all the guest rooms, VIP in-house, VIP arrival and long staying guests.

• Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.
• Helps in preventive maintenance planning and gives practical advised.
• Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.

• Sets up and monitors the duty rosters, handles technical drawings, duty log, records and store inventory.
• Helps in preventive maintenance planning and gives practical advised.
• Co-ordinates with staff of other departments regarding repair work proceeded and follows up until the work is done.

• Assists all area in the Front Office Department. As required. (i.e.: Operator, Reservations, Reception, Concierge, Receptionist, Business Center, Bell Desk,)
• Responsible for assisting in a "hands-on" capacity should the need arise in any outlet or area in the Hotel.
• Checks and ensures that all rooms/suites assigned for VIPs are in order and the respective amenities are placed in the room/suites before arrival.

• To establish chain of command and responsibility, the Supervisor shall be held directly responsible to the Security Manager.
• Perform duties according to the Duty Roster prepared by the Security Manager. 
• Adopt “Service Oriented” approach in discharging of duties in order to function harmoniously with the concept of the Hotel as a place of Hospitality:
  • Be held accountable for the overall performance of the on duty security personnel and all security related matters;
  • Exercise flexibility to maintain a balance between effectiveness and unobstructiveness;
  • Promote the “gentleman” rather than “officer” image for the security service;
  • Act for and on behalf of the Hotelkeeper on security matters;
  • Protect the safety of guests, staff, their properties and those belonging to the Hotel;
  • Assist other Department in rendering services to the customers to maintain or enhance the services provided other than primary security duties;
  • Act as a host of the hotel by personally welcoming arriving guests and bidding farewell to departing guests;
  • Greet guests and offer assistance;
  • To lead guests whenever possible if they are uncertain of the location within the Hotel premises;
  • To inform and sell other hotel facilities to all visitors of the Hotel.
• Inspecting and briefing his/her charges before the deployment to ensure that they are neat and tidy in appearance;
• Discipline:
  • Enforce discipline and report, warn or counsel on incidents of indiscipline observed as appropriately;
  • Are physically and mentally fit i.e. any officer who is found to be incapable by reason of sickness or intoxication through the influence of liquor or drugs or not in the right frame of mind, shall be referred to the Company appointed Clinic for an examination and struck off the Duty Roster.
  • Clearly and fully understand the instruction and information delivered at the briefing.
• Conduct regular checks on all “field” officers to assure that they are alert and discharging their duties efficiently and effectively.  For this purpose, he shall, unless otherwise actively engaged, perform at least two (2) patrols of the whole building during his tour of duty.
• Conducting investigations and putting up the accompanying investigation papers and reports into cases which occur within the Hotel involving
  • Criminal acts, losses or accidents caused to lives and properties;
  • Staff misconduct;
  • Cases affecting guests or staff that may be of interest to the Management.
• Protect and preserve the integrity of the Department by
  • Keeping tag on officers under his charge to ensure that they conform to correct work attitudes and accepted norms of conduct as expected from LPOs
  • Intelligence gathering, from within and without the Department, to assess their integrity and potentials;
  • Taking appropriate action to report, encourage or counsel, if found necessary, depending on the merits of demerits of the case.
• Surveillance of hotel staff
  • Ensuring that they abide by the House Rules;
  • Keeping tag on movements of staff who are classified as suspects under investigations.
• Cultivation of Informers with the intention of obtaining information of security interest that may be of immediate or future use to the Department for prevention and detection purposes.
• Keeping peace and order within the premises of the Hotel in dealing with criminals, trespassers or difficult characters.
• Participating in special functions or operations conducted or organized by the Hotel for VVIPS, shows, etc., private organization or individual having official business connected with the Hotel as well as The Department directed against criminal and undesirable elements.
• Keeping the Security Manager constantly posted on all matters of security interest affecting the Hotel and the Department.
• Taking charge and inspecting all equipment to ensure that they are in working order and that all cameras are correctly focused.
• Conducting regular and periodical checks on taking immediate follow-up action to rectify faults, damage, etc., detailed in the following
  • “Perimeter defense” i.e., all fire exit doors, link doors, etc., leading INTO or OUT of the Hotel and which are fitted with locking devices or alarm systems to ensure that they are in good working condition as an effective measure against trespassers and pilferage;
  • Fire fighting equipment;
  • Walkie Talkies;
  • CCTV equipment;
  • Office operating forms.
• Routine day-to-day checks of the following items to ensure that they are properly maintained, issued and accounted for;
  • Pocket books;
  • Security Desk Occurrence Book;
  • Gate Passes and Security Passes;
  • Keys and Key Registers;
  • Post allocation for Hyde and External Security
• Preparing meal roster for individual shift.
• Reflecting all activities involving the Department in the Daily Security Report.
• Attending the briefing session that shall take place thirty (30) minutes before the commencement of each shift.
• Attending approval courses conducted by the Hotel Training Department.

1. Attending meeting and in-service training conducted by the Department.  Attendance shall be compulsory except those on official duty.

•Assists the Asst. Outlet Manager to manage the team

•Assists the Asst. Outlet Manager in organizing the F&B point of sale from A to Z

•Ensures guest satisfaction, quality and high standards of service for customers

•Helps the point of sale attain profitable results

•Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target

Steward Supervisor

Do you have a heart to serve and love being part of a team? As Steward Supervisor you will assist in the execution of memorable Food & Beverage experiences for our guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!.
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Enforcing the execution of the hotel’s hygiene and cleaning standards in their respective area and sections at all times.
• Supervising and providing practical assistance in the daily stewarding operation.
• To plan and control the chemical par stock level according to budget set at all times.
• To plan and control the par stock level operation equipment such as chinaware, cutlery buffet equipment, etc efficiently at all times.
• To ensure a smooth back-of-house operation and cater according to banquet event orders.
• To enforce and follow the hotel’s standards of procedures, rules, and regulations.
• Maintaining clear, healthy, and accurate communication with superiors, colleagues, and subordinates at all times.

• Ensure a high standard of cleanliness is evident throughout the property in Housekeeping (in rooms, public and common areas).
• Build a productive and professional relationship with Housekeepers staff members, Housekeepers clients and all contractor personal;
• Support housekeeping team to provide an excellent cleaning service;
• Oversee daily on the job training for all cleaning employees;
• Maintain accurate financial, maintenance and inventory records;

• Supervise the implementation of housekeeping standards and procedures.
• Open and close the shift and ensure effective shift hand over.
• Assist with the preparation of efficient departmental work schedules.
• Perform room allocations and room inspections to check audit standards and ensure over all cleanliness
• Liaise with Front Office for guest and hotel requirements.
• Replenish guest supplies and ensure that guests requests are promptly attended to.

Guest Service Supervisor
First impressions are everything! As a Guest Service Supervisor, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities.

What you will be doing:

• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling

Rooms Supervisor
Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you:
In 3-4 bullet points, showcase the benefits and perks of working at the property
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
Ensure employees are informed daily about priorities to personalize service

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
• Ensure the daily smooth running of the Front Desk Team with regards to directing Front Desk Agents and Bell persons in conjunction with the Front Office Management team.
• Formalize and improve work processes.
• Follow corporate guidelines for operations reconciliation.
• Builds and maintains a liaison with key departments (Housekeeping, Guest Services, Security Services, Communications, Room Service, etc) to ensure smooth arrival and departure experience.
• Co-ordinates any changes with above noted departments and communicates guest satisfaction and concerns that may arise with any related problems.
• Handles guest complaints and assists in resolution.
• Communicates with appropriate department regarding any concerns or deficiencies.
• Communicates with sales/catering and all other departments as needed on the outcome, challenges and successes of all functions.
• Thorough knowledge of emergency procedures and general crisis situation procedures.
• Complete all other duties as assigned by the Front Office Manager.

•Responsible for providing consistent housekeeping service to Guest Room, Restaurant and Public Area.

•Maintain  cleanliness all section in the hotel.

•Supervise Housekeeping team.

•Assist HK Manager in Reporting.

•Establish and maintain effective employee working relationships.

Floor Supervisor
Reliable and engaging. As a Floor Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service

• Supervise and train staff in day-to-day laundry operations and prioritizing of daily tasks
• Ensure guest laundry, dry cleaning and pressing is completed according to set standards
• Ensure all guest requests are promptly and professionally met
• Records guest and staff laundry lists accurately
• Ensure that guest supplies are in stock
• Assists Manager in the processing of all departmental paperwork
• Assist Manager in taking proper inventories and quality checks
• Proper fillings of all laundry reports
• Regular check all laundry machinery ensuring all filters are cleaned regularly and press covers are in good condition
• Ensure staff are using laundry equipment properly and keeping them in good condition
• Assist and liaise with Housekeeping Manager regarding the laundering of sundry guest room items e.g. net curtains, cushion covers
• Liaise with Linen/Uniform Room Supervisor re: processing of Linens and Uniforms
• Keep a strict control of items sent for laundering by staff members
• Complies with hotel’s health, safety and hygiene policy
• Adheres to personal grooming and hygiene standards

A Steward Supervisor oversees the stewarding department and ensures that all kitchen and restaurant areas are clean, well-maintained, and equipped with necessary supplies. A Steward Supervisor is responsible for managing a team of stewards and ensuring they follow proper cleaning and sanitation procedures. They are also responsible for coordinating with other departments, such as the kitchen, restaurant, and banquet teams, to ensure that all equipment and supplies are available and ready for use. Additionally, they may be responsible for managing inventory levels and placing orders for cleaning supplies, kitchenware, and other equipment as needed. 

Your team and working environment:

• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

What you will be doing:

• Assists the Asst. Outlet Manager to manage the team
• Assists the Asst. Outlet Manager in organizing the F&B point of sale from A to Z
• Ensures guest satisfaction, quality and high standards of service for customers
• Helps the point of sale attain profitable results
• Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target

Lifestyles Supervisor
You are the architects of extraordinary guest experiences. As a Lifestyles Supervisor, you will craft an ambiance that welcomes our guests and embodies the exceptional experiences they seek during their stay.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

What you will be doing:

• Developing and implementing wellness programs
• Coordinating and managing guest activities
• Developing and implementing programs that promote employee satisfaction
• Ensuring that the workplace environment is safe and healthy through proper maintenance of equipment and facilities
• Work closely with other departments to ensure smooth operation of events and activities

Public Area Supervisor
Reliable and engaging. As a Public Area Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
• Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
• Ensure employees are informed daily about priorities to personalize service

In this way, you’ll be making our hotel something special...

• You’ll assist your supervisor in purchasing needs and meeting orders.
• You’ll ensure that all purchase order requests are properly completed and approved.
• You’ll obtain competitive price quotations and confirm purchase availabilities.
• You’ll ensure that purchases are made on time by placing orders with vendors.
• You’ll maintain good relationships with service and product providers.

In this way, you’ll be making our hotel something special ...

• You'll inspect sites regularly to identify problems and necessary maintenance.
• You’ll keep the Chief Engineer/Assistant Chief Engineer informed of progress of work and any disruptions to service of any kind.
• You’ll conduct preventive maintenance work.
• You’ll assist in the preparation of utility consumption reports.
• You’ll maintain a clean and safe work environment.
• You’ll maintain a schedule of engineering team to ensure that all shifts are covered at all times.
• You’ll provides assistance to other employees and departments to contribute to the best overall performance department and hotel.